Anchor in Nottinghamshire | 1 Care Home

Review of
Kingfisher Court
from H F (Friend of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience

What a wonderful home to come to stay. Nothing is too much trouble for residents/guests visiting. Beautiful rooms, very clean and staff are very helpful too.
The food is very good. Snacks are available and drinks between meals.
My friend has come in for respite care, she's already thinking ahead for

her next visit!
Thank you for all your help.

Reply from Gaynor Smart-McCann, Manager at Kingfisher Court

Thank you for taking the time to review Kingfisher Court and we are pleased that you rate our home as excellent in all areas. Thank you for your kind comments, which I will pass on to my team. It was our pleasure to care for your friend and we look forward to welcoming her back. We aim to provide an excellent service in all areas and are pleased to welcome our residents' loved ones as part of day-to-day life.

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Review of
Kingfisher Court
from Heather B (Daughter of Resident) published on 8 November 2024

Submitted via Postal Card • Report

Overall Experience

Everyone is wonderful, my dad is very happy and content here.

Reply from Gaynor Smart-McCann, Manager at Kingfisher Court

Thank you for taking the time to review Kingfisher Court and we are pleased that you rate our home as excellent in all areas. I will pass on your kind comments to our team. We're glad your Dad is happy in our home.

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Review of
Kingfisher Court
from H W (Husband of Resident) published on 8 November 2024

Submitted via Postal Card • Report

Overall Experience

A pleasant place, the staff are pleasant and very helpful, nothing is too much trouble.

Reply from Gaynor Smart-McCann, Manager at Kingfisher Court

Thank you for taking the time to review Kingfisher Court and we are pleased that you rate our staff as excellent. I will circulate your lovely feedback to our team and we are always here to support our residents and their loved ones.

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Review of
Kingfisher Court
from Jon H (Nephew of Resident) published on 2 August 2024

Submitted via Postal Card • Report

Overall Experience

Great staff, always go that extra mile. Always clean and tidied. The activities coordinator keeps him busy doing all sorts of activities. There is a lot of trust, they always make him happy.

Reply from Gaynor Smart-McCann, Manager at Kingfisher Court

Thank you for taking the time to review Kingfisher Court and we are pleased that you rate our home as excellent in all areas. I will pass on your lovely feedback to colleagues at Kingfisher Court. We're glad your loved one enjoys our activities and is happy living with us.

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Review of
Kingfisher Court
from Gillian T (Respite Resident) published on 9 May 2024

Submitted via Postal Card • Report

Overall Experience

A very pleasant experience in a modern well-appointed well-equipped building, very comfortable rooms with private facilities including one's own shower. Each room is also equipped with a fridge.
I found all the staff extremely helpful and friendly - nothing was too much trouble.
A varied programme

of activities provided regularly. Varied good quality food.
Invaluable service provided for transport to hospital for appointments.

Reply from Gaynor Smart-McCann, Manager at Kingfisher Court

Thank you for taking the time to review Kingfisher Court and we are very pleased you rate our home as excellent in all areas. Your kind feedback is appreciated and I will pass this on to our team. We are pleased you enjoyed your stay and are proud of the facilities and environment provided at Kingfisher Court. We hope to welcome you again soon.

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Review of
Kingfisher Court
from Joyce M (Resident) published on 25 March 2024

Submitted via Postal Card • Report

Overall Experience

Having stayed here for 5 weeks I have given the care home 10 out of 10 because it is such a caring home. Everyone is so kind and friendly, the staff are excellent they 'pamper to our whims'. The food is exceptional and they are so good in all ways, helping, calming if upset and would go to the end of

the world if necessary.

Reply from Gaynor Smart-McCann, Manager at Kingfisher Court

Thank you for your lovely review and we are pleased that you have rated Kingfisher Court as excellent in all areas. We really appreciate your feedback and it's wonderful to hear that you are so happy with our care home. I will make sure our team are aware of your kind comments.

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Review of
Kingfisher Court
from Janet S (Respite Resident) published on 21 March 2024

Submitted via Postal Card • Report

Overall Experience

Very pleasant to be there. The staff are caring and helpful. Well looked after. A good experience when necessary!

Reply from Gaynor Smart McCann, Home Manager at Kingfisher Court

Thank you for taking the time to share your experience with others. We are glad that you felt well looked after and we look forward to offering you the same excellent care, should you ever need us again.

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Review of
Kingfisher Court
from E B (Wife of Resident) published on 29 February 2024

Submitted via Postal Card • Report

Overall Experience

We are always greeted with a welcome and a smile.
The carers are very helpful and listen if you want to talk about anything. I am happy to leave my husband in their care.

Reply from Gaynor Smart McCann, Home Manager at Kingfisher Court

Thank you for your feedback. We are happy to hear that you are confident that we are providing a high level of care for your husband. My team impress me every day with their commitment to our residents.

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Review of
Kingfisher Court
from Jill P (Daughter of Resident) published on 20 February 2024

Submitted via Postal Card • Report

Overall Experience

Excellent care. My mum has been here for respite care and it has allowed us to go on the holiday and not worry about anything. Will definitely come to Kingfisher again for respite. Special thanks to two members of staff in particular. A very warm welcome.

Reply from Ellie Billany, Home Manager at Kingfisher Court

Thank you so much for taking the time to review Kingfisher Court. We are delighted to hear that you felt able to enjoy your holiday, trusting that Mum was in safe hands. We enjoyed her company and look forward to seeing you all again next time.

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Review of
Kingfisher Court
from Sue H (Niece of Resident) published on 26 January 2024

Submitted via Postal Card • Report

Overall Experience

In the short time my aunt has been with Kingfisher Court they have treated her so lovely and made her feel very wanted and loved. All the staff are extremely friendly and caring. Activities are outstanding and they make family very welcome and included. Highly recommend.

Reply from Ellie Billany, Home Manager at Kingfisher Court

Thank you so much for your feedback, I am delighted to hear that you are happy with the level of care provided by my team and that you appreciate the standard of the activity schedule. Everyone here works so hard, it is lovely to receive such a heartfelt acknowledgement of this.

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Review of
Kingfisher Court
from Alice P (Granddaughter of Resident) published on 4 January 2024

Submitted via Postal Card • Report

Overall Experience

Nan is absolutely loving her time at Kingfisher Court, it is lovely to see her so happy! The staff are all wonderful and put on so much to keep them busy.

Reply from Ellie Billany, Regional Manager at Kingfisher Court

We are loving having Nan here with us at Kingfisher and we are delighted to hear that you are happy with the care that we are providing. Thank you so much for taking the time to share your thoughts with us.

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Review of
Kingfisher Court
from Stuart E (Friend of Resident) published on 12 December 2023

Submitted via Website • Report

Overall Experience

I went to visit a resident who has been at Kingfisher Court for under a year. I was delighted to find him in very positive mental health and brighter in himself than after the first visit last Easter when he had just arrived.
On arrival, I was immediately welcomed by the friendly receptionist who

helped me sign in and directed me to the lift and correct floor. On arriving on the correct floor, other friendly staff were proactive in directing me to the resident's room. I saw staff very positively engaging with a number of residents in a respectful, kind and dignified manner, irrespective of their person needs including dementia. I would be very happy to recommend this home. Its has beautiful facilities but more importantly an ethos that puts their residents at the heart of things and it clear that in their twilight years, residents can live life as fully as they can and not merely survive.

Reply from Ellie Billany, Home Manager at Kingfisher Court

Thank you so much for your kind words, we are delighted to hear that you hold us in such high regard.

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Review of
Kingfisher Court
from Julie Ann C (Wife of Resident) published on 5 December 2023

Submitted via Postal Card • Report

Overall Experience

Yes, as soon as I walked in this care home very impressed. Clean and the care came excellent. I did feel better in myself when I did leave. My husband is there. I do enjoy. My husband is doing all the activities, he enjoys them very much and he loves to be busy. It is very good value for money.

Reply from Ellie Billany, Home Manager at Kingfisher Court

Thank you so much for your feedback, we are delighted to hear that you are so pleased with the care that both you and your husband have received here at Kingfisher Court.

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Review of
Kingfisher Court
from Kate C (Daughter-in-law of Resident) published on 15 November 2023

Submitted via Postal Card • Report

Overall Experience

I cannot believe the huge difference Kingfisher Court has made to the happiness and well-being of my mother-in-law. She is so happy! She has become a social butterfly thanks to all the activities available. The staff all know her well and speak with such fondness, their care for her is so genuine. I

would recommend anybody who is contemplating a care home to experience the warmth and homely feel of Kingfisher Court.

Reply from Ellie Billany, Regional Manager at Kingfisher Court

Thank you so much for this wonderful review. The team here at Kingfisher are totally committed to our residents, they think of them as family and work hard to provide the best care, lifestyle and dining experiences. It brings us a lot of joy to see residents such as your mother-in-law enjoying their time here, making new friends and having fun.

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Review of
Kingfisher Court
from Lynne D (Daughter-in-law of Resident) published on 3 October 2023

Submitted via Postal Card • Report

Overall Experience

Lovely care home with excellent staff and facilities. My mother-in-law is loving every minute of being here. As a family, we are very happy that our relative is so well cared for and happy. It is a relief for us all to know she's safe and that she herself realises that this is absolutely the right place

for her. Well done to everyone at Kingfisher Court for making us all feel so welcome!

Reply from Amanda Roy, Home Manager at Kingfisher Court

Thank you so much for such a wonderful review of our home. We are delighted to hear how happy you are with the service we are providing.

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Review of
Kingfisher Court
from C G (Daughter of Resident) published on 6 September 2023

Submitted via Postal Card • Report

Overall Experience

Overall very good experience. My Dad had two weeks of respite care and enjoyed every minute. He received very good care, well looked after. He had a trim with the hairdresser. He has enjoyed trips out to the dog kennels and fire station and spent a lot of time joining in activities and playing pool

and in the garden, also enjoyed the cinema room.

Reply from Amanda Roy, Home Manager at Kingfisher Court

Thank you so much for your feedback. Your kind words are appreciated.

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Review of
Kingfisher Court
from Avril G (Daughter of Resident) published on 22 August 2023

Submitted via Website • Report

Overall Experience

We had until recently four relatives in the care of Kingfisher Court. All have been treated kindly and respectfully. I have visited many care homes but nothing compares to the welcome and warmth at Kingfisher Court. We recently had a bereavement and the end-of-life pathway was facilitated by Kingfisher.

The staff genuinely cared for our relative and were so concerned during his last week that they sat with him whilst doing paperwork so that he wouldn’t be alone. The care that the staff have shown afterwards has been thoughtful and really wonderful. I can’t imagine a better place for my own mother. Our whole family have been so impressed with the standard of care, it goes above and beyond managing their needs. We can’t find fault with anything and it eases our minds to know that our relatives are cared ‘about’ and not just ‘for’, both physically and emotionally. We are very grateful and lucky to have found such a wonderful place for our most vulnerable family members.

Reply from Amanda Roy, Home Manager at Kingfisher Court

Thank you so much for this wonderful feedback. I am very proud of my team here at Kingfisher Court, they go over and above what is expected of them and build genuine bonds and firm friendships with all who live here with us. I will share your views with my team.

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Review of
Kingfisher Court
from A E (Daughter of Resident) published on 11 August 2023

Submitted via Postal Card • Report

Overall Experience

I chose Kingfisher Court for my father as it had very good reviews. I'm so glad I did, my father settled in very well, much to my surprise. This was totally down to the staff, they made him welcome right from the start. The staff are friendly, helpful and extremely professional. The home is very clean

and the bedrooms are comfortable, bright and airy.

Reply from Amanda Roy, Home Manager at Kingfisher Court

Thank you so much for this lovely review, we are very proud of the team and the care that they provide at here at Kingfisher Court. It is lovely to hear that you are so happy with our service.

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Review of
Kingfisher Court
from C H (Great-grandson of Resident) published on 13 June 2023

Submitted via Postal Card • Report

Overall Experience

My great grandma is very happy and really appreciates everything the staff do for her. She enjoys the activities and the staff are very friendly and helpful. From our point of view, it's great to know she's safe and looked after.

Reply from Amanda Roy, Home Manager at Kingfisher Court

Thank you for this review, we are so glad you love our care home.

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Review of
Kingfisher Court
from Michael I (Son of Resident) published on 15 May 2023

Submitted via Postal Card • Report

Overall Experience

A very well-run and caring nursing home with a warm welcome to all. Excellent food, great staff and a very happy atmosphere. Recommended 100%.

Reply from Amanda Roy, Home Manager at Kingfisher Court

Thank you for taking the time to review Kingfisher Court, we appreciate your kind words.

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Care Home Owned by Anchor in Nottinghamshire

Anchor Locations in Nottinghamshire (1)

Anchor Reviews in Nottinghamshire (112)

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