Anchor in Suffolk | 6 Care Homes

Review of
St Marys
from C O (Daughter of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience

The staff at St. Mary's have always been kind, Caring and attentive. The home is beautifully clean, bright and engaging and there always seems to be plenty of activities on offer. We have been very satisfied and happy with the care provided to dad.

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Review of
St Joseph's
from L T (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

Mum has been at St Joseph's just over 2 weeks now, following a lengthy hospital stay & emergency operation. The staff at St Joseph's have been incredible - making a very difficult time much easier. The care they take over Mum is heart warming & although she is still settling in, I feel positive about

her future for the first time in a long time. The staff are also very welcoming when we visit. The cleanliness is 5 star & the food is varied & wholesome. I feel very lucky to have get Mum a place here.

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Review of
Canterbury House
from Sandra M (Resident) assisted by family/friend published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

The staff are wonderful and helpful. I enjoy all the different activities. I really enjoy the grounds at Canterbury House and sitting in the sunshine! I feel safe and well looked after. My bedroom is very comfortable and I like the wet room. I've not slept so well in years. Thank you to all the staff

and residents for making me feel welcome.

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Review of
Marham House Care Home
from S F (Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

I went to the home three years ago and I liked so much I went back. this time after having a new knee. The staff were so good to me. I had such a lovely stay.

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Review of
The Firs
from G O (Son of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience

Since my mother has been staying at The Firs she is a lot happier. Her appetite has increased immensely. Our family have found the management and staff to be extremely polite and very helpful. The Firs we all found to be very clean and decorated very tastefully.

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Review of
St Marys
from J L (Stepdaughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

My Stepdad spent the last six months of this life at St Marys.
He didn't know they were his last six months neither did we, but he was so happy there with his favourite chair and belongings around him he actually said it was like a luxury hotel!
The staff were all so kind and caring catering to his

every whim.
We were also greeted by warm friendly faces!
At the end they respected our privacy with him and were kind and compassionate.
Have nothing but praise for everyone

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Review of
St Marys
from J L (Wife of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience

You can't imagine the burden that has been lifted during the 4 months my husband has been with you... He seems to react far better with the female staff than he did with me! So it is a relief that they can manage him.
I know the carers are paid to do their job but they often go the extra mile. May

I add that the Chrismas dinner was exemplary and was lucky to have been included. I believe in giving praise where praise is due.
This is a good example of the dependability of the staff: One day, after I'd sped to inform the team that a resident was lying on the floor in my husbands lavatory it was action station! They coped admirably, thanked profoundly afterwards. May there be continuing reassureane like this for the residents and their relatives.

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Review of
St Joseph's
from Ruth S (Daughter of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

When we had to make the difficult decision to pass Mum's care into the hands of the professionals there was only place we ever considered and that was St Joseph's. We had heard so many good things about the staff and their compassionate care. We were not disappointed, from the day Mum entered the home

we knew she was safe and in good hands. However the staff didn't just take care of mum they took care of us as a family too. Nothing was too much trouble for them and we will be forever grateful to them for their compassionate care especially as Mum came to the end of her life. Simply put the staff just couldn't do enough for us. I would have no hesitation in recommending them to anyone who finds themselves no longer able to care for their loved ones at home. Thank you will never be enough!

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Review of
The Firs
from J C (Daughter-in-law of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

Having been Dads main carer it as a really big deal to put him into care, but I'm so happy with the care he receives and knowing his safe makes such a difference. All staff seem so kind and friendly and really like that their are so many activities, if he choose to take part.

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Review of
Devonshire House
from Malcolm M (Son of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My mum recently moved into Devonshire house, originally for 2 weeks respite as she was struggling at home. From the moment we first took her for a look around she fell in love with the place. Since being in Devonshire house my mum is really happy and cannot stop praising the staff and especially the

food. If there is something that does not suit on the menu they are happy to cook an alternative.
The home is always very clean and tidy and other residents are also very happy.
All the staff are very friendly and very helpful whenever we visit. My Mum is enjoying herself so much that she has decided that she is definitely staying.
It is very comforting for us to know that my mum is being so well looked after 24hrs a day. Also a big thank you to her carer who has been really helpful and helped with any concerns that we did have.

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Review of
St Marys
from M C (Friend of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

Every time I visit the care home. All staff and residents are very happy and helpful. There are lots of activities to take part in if the residents so wish. They have hairdressers and foot people that come to the home regularly. All in all, my experience is excellent.

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Review of
The Firs
from Debra L (Daughter of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience

Wonderful staff - this was the perfect place for our dad. Friendly and welcoming - staff always willing to help with any request. Dad was well looked after and comfortable. Highly recommended. Thank you all.

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Review of
The Firs
from Joy B (Daughter of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience

Since the day my mum came into The Firs, I have nothing but praise for the staff and the quality of care provided. If I have any concerns, the staff, particularly the senior staff, are very happy to listen and respond appropriately.

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Review of
The Firs
from Wendy A (Daughter of Resident) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience

My mother is always well cared for by the lovely carers at The Firs. They always treat her with respect and talk to her in a kind and friendly manner. They are aware that she likes to be among other residents and she spends most of her time in the day room which she enjoys. During her recent trip to

hospital they kept me fully informed and rang me daily to ask about her progress. They were as keen as I was for her to return to The Firs as soon as she was well enough.

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Review of
St Joseph's
from Ronnie H (Husband of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

I am my wife's carer and was looking for a care home to provide some respite. From beginning to end of her short stay at St Joseph's she was treated like a permanent resident with respect and care beyond my expectations. The staff are lovely and smile through every situation and really I wonder how

they do it.
As a family, we are now looking to place my wife within a care home permanently and will not look further than St Joseph's.

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Review of
Marham House Care Home
from Janet C (Niece of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

My aunt has been a resident at Marham House for a month now. She has had a marvellous time, nothing is too much trouble and the staff have been kind and attentive at all times. All the staff know her by name, spend time talking with her and look out for her. The food has been amazing, and as visitors

we have enjoyed the tea and cake in the afternoon! When visiting we have always been greeted cheerfully, with an update on our aunt's day. The staff have been available at all times to help and care for her. A dream home!

Reply from Samantha Wallis, Regional Support Manager at Marham House Care Home

Thank you for taking the time to review Marham House and we are pleased that you rate our home as excellent in all areas. It's wonderful to see your kind comments, which I will circulate to our team. It's lovely to know that Mum is happy living at Marham House and enjoys our food. Visitors are always welcome in our home, and we are always here to help, as we appreciate that our residents' loved ones also sometimes need support.

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Review of
St Joseph's
from Jennie P (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

My mother was a resident in St Joseph's for nearly four years until her death in December 2024. I cannot say strongly enough how amazing they were in handling her care and her well being. She was not the easiest of people to deal with but everything that was done for her was done with a smile on the

carers faces. Nothing was ever too much trouble. The staff's kindness in Mum's last few days was so touching. I wouldn't hesitate in recommending St Joseph's.

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Review of
Marham House Care Home
from J M (Daughter of Resident) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience

My father-in-law needed respite care after being injured in a traffic accident. The staff at Marham House did a thorough review of his needs prior to his stay. They made him feel welcome and safe and were excellent at answering all of our questions. We can't thank them enough for turning an upsetting

incident into such a positive experience for all of us.

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Review of
Canterbury House
from Joanne M (Daughter of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience

Excellent care and service provided to my father (resident) when he stopped breathing and was admitted to hospital. All staff are so friendly and willing to assist my father.

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Review of
St Marys
from A W (Wife of Resident) published on 30 December 2024

Submitted via Postal Card • Report

Overall Experience

Since my husband moved to St Marys (one week) the staff have been incredibly caring, kind and the communication is excellent. I feel they know my husband and how best to support him. They are also very helpful and supportive to me.

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Care Homes Owned by Anchor in Suffolk

Anchor Locations in Suffolk (6)

Anchor Reviews in Suffolk (575)

St Marys

St Joseph's

Canterbury House

Marham House Care Home

The Firs

St Marys

St Marys

St Joseph's

The Firs

Devonshire House

St Marys

The Firs

The Firs

The Firs

St Joseph's

Marham House Care Home

St Joseph's

Marham House Care Home

Canterbury House

St Marys

Awards / Recognitions (11)

Top 20 Large Care Home Groups 2025

Top 20 Large Care Home Groups 2024

Top 20 Large Care Home Groups 2023

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