A D L plc in West Yorkshire | 4 Care Homes

Review of
Woodlands Residential Home
from S A (Daughter of Resident) published on 6 September 2024

Submitted via Website • Report

Overall Experience

We are so incredibly grateful to the manager and the team for helping Dad (and us) as he transitioned from hospital to respite care following a series of falls. Everyone is so helpful, patient, kind and caring and Dad is settling in so well and eating again, which is something he wasn't doing at home.

He is also socialising which again is something he wasn't doing. The relief to me and my brother is immense. Thank you all so much.

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Review of
Harewood Court Nursing Home & Specialist Dementia Unit
from Karen H (Daughter of Resident) published on 27 August 2024

Submitted via Website • Report

Overall Experience

After viewing various care homes we came across this home, my father spent the last 8 months of his life there and he was so happy. All the staff and carers go above and beyond to make your loved ones feel as if they are one of their own, food menu and activities are high on their list to see what could

be done better as the staff and management are very forward thinking. They have meetings with the loved ones of residents in the home and also arrange cocktails and quizzes and barbecues. A big thanks to all at Harewood Court.

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Review of
Woodlands Residential Home
from C C (Daughter of Resident) published on 3 April 2024

Submitted via Website • Report

Overall Experience

Lovely care home. My mum is there and loving it. Lovely staff all very kind. Enjoy the entertainment days. Very settled following the sad death of my dad. Great atmosphere enjoying all the meals. Able to personalise her bedroom. Lots of flexibility for mum. As a family take her out.

Reply from Vikki Banks, Manager at Woodlands Residential Home

Thank you for the kind comments, it is our pleasure to look after your mum and all the other residents.

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Review of
Harewood Court Nursing Home & Specialist Dementia Unit
from Samantha W (Daughter of Resident) published on 13 March 2024

Submitted via Website • Report

Overall Experience

My dad has been a resident since June 2023. I could not begin to thank the staff for all the care and support he and our family receive. All his needs are met, even down to the food which he really enjoys. The peace of mind Harewood Court gives us is unbelievable. I could not thank them enough.

Reply from Patricia Simpson, Clinical Leader at Harewood Court Nursing Home & Specialist Dementia Unit

Thank you so much for your kind words. We all strive to make this a pleasant place to be, it is helped by the positivity and gratitude shown by you and your family. It is a real pleasure looking after your wonderful Dad.

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Review of
Harewood Court Nursing Home & Specialist Dementia Unit
from Pamela P (Friend of Resident) published on 9 March 2023

Submitted via Website • Report

Overall Experience

Hardwood Court is a lovely Care Home for any family members. The care home is of a high standard, very clean and very welcoming, it's just like a hotel or home from home. The staff are absolutely amazing and so is the management. I have never had any complaints about anything to report because everything

is as it should be. The staff cannot do enough for you, they are all amazing. My friend has been in the care home for three years now and I always look forward to going to see her. I have been in other care homes in the past, visiting my friends and the care home hasn't been as nice as this one. Hardwood Court is the place I would like to live in should I need care in the future.

Reply from Michelle Poole, Clinical Leader at Harewood Court Nursing Home & Specialist Dementia Unit

Thank you so much for your kinds words, it is a real pleasure when you visit, and we are honoured to be caring for your loved one.

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Review of
Charlton Court
from Rose A (Daughter of Resident) published on 29 November 2022

Submitted via Website • Report

Overall Experience

Charlton Court management and staff are all caring, kind and thoughtful not only with Mum but also with the family. We had got to a point where no one seemed to help, and we were at breaking point. Mum has really settled and now talks of Charlton Court as home, which it is. The staff helped Mum to settle,

and nothing was too much trouble, taking time to sit and talk with her. I can't thank them enough for the care and support shown to Mum on a daily basis. Chalton Court is a bright, friendly and well-led home.

Reply from Kelly Hopkinson, Manager at Charlton Court

Thank you, Rose; it is our pleasure to look after your mum, and I am so happy she has settled so well.

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Review of
Harewood Court Nursing Home & Specialist Dementia Unit
from J S (Daughter of Resident) published on 11 May 2022

Submitted via Website • Report

Overall Experience

Although I am pleased with certain aspects Harewood Court has, trying to arrange visits and access the building is difficult. Also at weekends staff numbers seem depleted. The staff are friendly though and the nursing staff are helpful as is the manager.

Reply from Patricia Simpson, Manager at Harewood Court Nursing Home & Specialist Dementia Unit

Thank you so much for your review we welcome all feedback as it allows us the opportunity to work on improving the service. Kind Regards, management at Harewood Court

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Review of
Charlton Court
from G B (Daughter of Resident) published on 17 July 2019

Submitted via Website • Report

Overall Experience

If anyone is in the sad and distressing situation of having to look for a nursing home for a loved one then Charlton Court will be a lifesaver.

My dad had previously been in a care home for 3.5 years, then due to a sudden decline in his health, I had to look for a nursing home for him. I looked

at so many and Charlton Court was the last one on my long list of possibilities.
I turned up and was immediately struck by the warm and lively atmosphere, the manager was so welcoming and gave me a tour of the building, obviously, this was not pre-arranged or contrived, I was so impressed by everything I saw.

Currently, my dad is being taken care of with dignity and understanding by all of the wonderful staff. As a very regular and constant visitor, I see Charlton Court is a place where the focus is on living and enjoying life as much as is possible!

Reply from Kelly Hopkinson, Manager at Charlton Court

Thank you so much, it is an absolute pleasure to care for your dad and the other residents. Myself and my staff feel privileged and very lucky to meet and be able to care for every one of them and hopefully give them a better quality of life.

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Review of
Morton Close
from Helen C (Daughter-in-law of Resident) published on 25 February 2019

Submitted via Website • Report

Overall Experience

From the first day we met staff from Morton Close to the day my mother-in-law passed away, we found them to be very professional, extremely caring and patient, not only to our mother but also to the family who visited. The home was clean and didn't smell of anything, which wasn't always the case when

we had viewed other homes. Mother also commented on how clean they kept her, which was great to hear as personal hygiene had always been important to her.
Mother was encouraged to join in all of the many activities they provided as well as one to one sessions but if she didn't want to that was fine and she was never forced to do anything against her will. Her dignity was always maintained and this seemed as important to the staff as it was to her.
During her last weeks and days, the staff were very attentive to her and at the first sign of any medical issues, a doctor was called. We can't thank them enough for the support given to the family at the end. These are very special people indeed.

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Review of
Charlton Court
from Doreen B (Sister of Resident) published on 21 November 2017

Submitted via Postal Card • Report

Overall Experience

Finding this care home has been a godsend for my elderly brother and his wife. From day one of their stay, the staff have been fantastic, going above and beyond to make them feel welcome, giving them 1st class care. As for myself, I cannot thank them enough for their care and support in what has been

a very demanding and stressful eight months, juggling my own busy life alongside the sudden responsibility of my brothers and sister-in-law's affairs.

Thank you all so much, I can't thank you enough.

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Review of
Charlton Court
from Neil L (Son of Resident) published on 15 May 2017

Submitted via Website • Report

Overall Experience

My parents were adamant that they would never go into a care home. That is of paramount importance. Mum is presently in hospital and Dad, on his own, had a fall the other night. I had to get him safe.
There was a room at Charlton Court, which is near my home, so I insisted he was unsafe and needed

to spend a few nights there.
Friendly, helpful, caring. These words simply do not begin to describe the marvellous welcome Dad received. The best accolade I can offer is that when Dad saw Mum in hospital today, he told her that he thought they should move there to be looked after. This after ONE NIGHT!
Everyone makes us feel like they want Dad to be there and to bring Mum as soon as possible.
I truly never realised a care home could be as good as this.

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Review of
Charlton Court
from Philip G (Cousin of Resident) published on 23 February 2017

Submitted via Website • Report

Overall Experience

Having recently returned to the UK from living in Canada for a number of years, my wife and I visited Charlton Court Care Home in Pudsey to visit my Cousin Susan. We were pleasantly surprised from the outset of our visit at the very welcoming and friendly staff. The establishment was extremely clean

and tidy, well furnished and gave the impression and feeling of a comfortable home from home.
I cannot express how high we regard the people running the home, from top to bottom they deserve the highest praise and credit for keeping their patients safe, clean and comfortable. I personally have the utmost respect and admiration for each and every one of them.
It must be of great comfort to people who have immediate relatives residing in such a care home as this, and I mean this with all sincerity.

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Review of
Charlton Court
from Heather (Daughter of Resident) published on 16 February 2017

Submitted via Website • Report

Overall Experience

My dad has been a resident at Charlton Court, Pudsey, for about three months now and the difference in his health and demeanour is nothing more than amazing. The staff are so caring, helpful, loving, sympathetic and often funny, yet always very professional. They have helped him settle in and he now

truly thinks of it has his home. He has started to join in the activities and enjoys the company and the "banter" with other residents and staff. The food is great (I can personally vouch for that as we were invited to join dad for Christmas dinner and it was delicious). His room is spacious and comfortable and the facilities are great. The garden looks lovely and we can't wait to enjoy that more in summer. I feel we have made the best choice for dad and now know we can look forward to many more years with him. Thank you to all the wonderful staff for making this transition so smooth.

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Review of
Charlton Court
from Daz B (Son-in-law of Resident) published on 15 February 2017

Submitted via Website • Report

Overall Experience

My mother in law was ill in the hospital for several weeks, it came as a shock to the family in October 2016 when we were told she needed full-time care. Mothers social worker suggested a number of homes one of which was Charlton Court. We went to visit several but nothing compared to Charlton Court

so we jumped at the chance to get mother there. The staff are warm and welcoming and you can tell they genuinely "love" the residents as they would their own family members. They tend to all the resident's needs in an outstanding manor. The food is excellent (my wife visits at lunch time she says it's just a coincidence but I'm not so sure that is the case :-)). Mother has a room which is well maintained and very clean. The home is bright and in excellent repair. Medication is given on time and the nurse is on hand for any problems mother has and is referred to GP when necessary. Charlton Court is a wonderful place and mother and us are extremely happy to be a part of "The Charlton Court Family".

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Review of
Charlton Court
from Stephanie C (Granddaughter of Resident) published on 15 February 2017

Submitted via Website • Report

Overall Experience

My nan came to Charlton Court about 5 months ago. She had been unwell in the hospital for 6 weeks and was told she couldn't go home and needed to go into a home. Our family was devastated, especially my mum and Aunty, as they had looked after her for so long at home but just couldn't do it any longer.

We picked Charlton Court because of the lovely things residents and their families told us when we went to have a look around. The staff look after my nan, making sure she's got everything she needs, the home is bright and clean and welcoming. My nan is really settled and my mum and Aunty can now be daughters instead of carers. Thank you, Charlton Court you are truly amazing.

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Review of
Charlton Court
from Rebecca B (Daughter of Resident) published on 14 February 2017

Submitted via Website • Report

Overall Experience

Mum came to Charlton Court in Oct 2016. Mum has her own room which is a GOOD SIZE AND EXTREMELY CLEAN. The staff offer dignity, a high standard of care and consideration to Mum at all times. They discuss Mums needs with mum and family at all times. We are welcome at any time and are always greeted

with a smile. The staff are awesome and the Care home is amazing. We were a bit apprehensive at the thought of mum going into full-time care but without a doubt, it was the best decision for mum and us as a family. We looked at several homes but Charlton Court was"simply the best". I can Highly recommend Charlton Court and I hope they have a room for me when my time comes :-).

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Review of
Charlton Court
from Margaret R (Daughter of Resident) published on 8 February 2017

Submitted via Website • Report

Overall Experience

My 90-year-old mother who has dementia and is partially sighted was welcomed to the bright and cheerful environment of Charlton Court six months ago after several weeks in hospital. Those weeks had seen her deteriorate but with the patience and loving care given by ALL the staff from catering, cleaning

caring, nursing and management she settled in and was happy in what she soon regarded as her home.
She has just returned to the home after a 26-hour stay in A&E, required because tests could not be done more quickly. This was very distressing for her particularly because of her inability to express her needs. Her eventual return to Charlton Court at 9 o'clock in the evening saw her warmly welcomed and she immediately relaxed and smiled because she was home.

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Review of
Charlton Court
from Brenda L (Daughter of Resident) published on 2 February 2017

Submitted via Website • Report

Overall Experience

Excellent staff, good standard of cleanliness and excellent care.
Food always to a high standard and nursing staff understand the needs required of the residents.
Always well informed about all aspects of medical care.

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Review of
Charlton Court
from Joanne B (Daughter of Resident) published on 25 February 2016

Submitted via Website • Report

Overall Experience

My mum who suffered from Alzheimer's & mixed dementia was admitted to Charlton Court in January 2016.
We as a family cannot praise highly enough the care my mum received during her short stay, she sadly passed away after only a few weeks here.
During those weeks every member of staff showed care,

compassion & professionalism from the reception staff to the carers & qualified staff.
The home was clean & comfortable and had all the facilities you would expect.
The family were always kept well informed on my mums day to day care & she was always kept clean & cared for regularly throughout the day and night with our wishes noted and acted upon if needs be.
During her final few days her care was dignified and the staff were genuine in there support to both the family members and mum.
As a family we cannot praise everyone highly enough, the staff made a traumatic time for us more bearable with their genuine concern and caring natures.
We would certainly recommend this home to anyone searching for somewhere for their loved ones to be looked after & happy.

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Care Homes Owned by A D L plc in West Yorkshire

A D L plc Locations in West Yorkshire (4)

A D L plc Reviews in West Yorkshire (19)

Reviews Posted for members of A D L plc

Woodlands Residential Home

Harewood Court Nursing Home & Specialist Dementia Unit

Woodlands Residential Home

Harewood Court Nursing Home & Specialist Dementia Unit

Harewood Court Nursing Home & Specialist Dementia Unit

Charlton Court

Harewood Court Nursing Home & Specialist Dementia Unit

Charlton Court

Morton Close

Charlton Court

Charlton Court

Charlton Court

Charlton Court

Charlton Court

Charlton Court

Charlton Court

Charlton Court

Charlton Court

Charlton Court

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