9 Manor Road, Harrogate HG2 0HP
"This is a very good nursing home. My mother has been a resident here for two years, and she has improved in her well-being and enjoyment…" Read all 34 reviews
The Gatehouse is located in a leafy suburb of Harrogate, providing residents with easy access to local shops, the nearby Harlow Carr Gardens and is a short walk from the town centre or the Valley Gardens. The home is located in its own grounds, and… Read more about The Gatehouse
Kirkby Stephen CA17 4HD
"After spending six months in hospital I came here to recuperate.Having now been here ten months and heading home soon I thought it was the…" Read all 28 reviews
Stobars Hall is located in the market town of Kirkby Stephen. The home is located in fourteen acres of woodland and has gardens that overlook the Eden Valley. The home has been developed to provide care for residents that can be tailored to meet… Read more about Stobars Hall
Byng Road, Catterick Garrison DL9 4DW
"My husband was with you for only 6 weeks. However, within that period you gave him all the care he required when I was no longer able to do…" Read all 29 reviews
Hillcrest is a caring, warm, well-equipped and person-centred residential home for those living with dementia in North Yorkshire. This warm and homely environment is run by an experienced team of care staff. Respite and day care are also offered for… Read more about Hillcrest
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Reply from George Barr, Manager at Stobars Hall
Thank you for your kind words. We're delighted to have been part of your recovery and to hear that you've had a positive experience whilst at Stobars Hall.Your recommendation means a lot, and we truly appreciate your support. Wishing you all the best as you return home, you'll always be welcome here!
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Reply from George Barr, Manager at Stobars Hall
Thank you for your feedback! We really appreciate you taking the time to share your thoughts. Recently, we've introduced a new laundry system which I can show you when you are next in. We're pleased to hear that your wife has been happy living at the home, and we value the trust you and your family have placed in us. If you have any other concerns, please don't hesitate to get in touch.
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Reply from George Barr, Manager at Stobars Hall
Thank you for your wonderful review. We're delighted to hear that you had such a positive experience at Stobars Hall. Our team works hard to ensure residents feel comfortable and at home, so your kind words mean a lot. I'll be sure to share your feedback with our staff and kitchen team. We're also pleased you enjoyed the beautiful surroundings-we're very lucky to be in such a lovely setting! Thanks again for your support. Please don't hesitate to reach out if we can help in any way. Best wishes, George Manager, Stobars Hall
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Reply from Andrew Astin-Rae, Registered Manager at Hillcrest
It was our pleasure to help you at your time of need, as we take pride in supporting the whole family not just the family member in the home. We wish you luck for the future and please feel free to pop in at any time.
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Reply from Luke Dove, Manager at The Gatehouse
Thank you very much for the lovely words. It has been a brilliant two years and an absolute pleasure for all the staff who have cared for your relative. I will share this review at our next team meeting!
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Reply from Luke Dove, Manager at The Gatehouse
Thank you so much for the kind words! We are very proud of our home. I look forward to sharing this review with the team shortly!
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Reply from Andrew Astin-Rae, Registered Manager at Hillcrest
Thank you for those kind words, I will pass this on to the staff and it is a pleasure to look after your mum and as always we are here to support you as well.
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Reply from Luke Dove, Manager at The Gatehouse
Thank you for taking the time to give us this lovely review!
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Reply from Luke Dove, Manager at The Gatehouse
Thank you for your lovely review. We all appreciate your kind words about the care given to your Nan. She will be sorely missed by us all here at The GateHouse.
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Reply from Luke Dove, Manager at The Gatehouse
Here at the Gatehouse we really pride ourselves on our care. To read a review like this really hits home that we are getting it right. We will continue to deliver great person-centred care to the best of our ability. Thank you very much for your lovely words.
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Submitted via Postal Card • Report
Reply from Luke Dove, Manager at The Gatehouse
Thank you for this wonderful review. we pride ourselves on giving a high standard of personalised care, the staff are working incredibly hard and this will be an amazing review to share with them so they know it does not go unnoticed.
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Reply from Luke Dove, Manager at The Gatehouse
Thank you for this amazing review. We couldn't be more pleased that your Gran chose to stay after her respite, she is an absolute delight. I will pass these lovely words on to the team as soon as possible.
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Reply from Luke Dove, Manager at The Gatehouse
Thank you! I am really pleased that you enjoyed your visit. We pride ourselves on making sure everyone feels welcome and enjoys their time with us. We look forward to seeing you again.
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Reply from Luke Dove, Manager at The Gatehouse
Thank you for taking the time to give this wonderful review, the team takes great pride in their work and the care we offer, I look forward to showing them this review so that they can see their hard work does not go un-noticed!
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Reply from Luke Dove, Manager at The Gatehouse
Thank you for your kind words. I will pass this on to the rest of the team!
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Reply from George Barr, Manager at Stobars Hall
Thank you very much for your fantastic review, we are so pleased you enjoyed your stay with us and it was a pleasure having you!
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