27 Church Lane, Garforth, Leeds LS25 1NW
"Visiting my sister-in-law on a regular basis, the staff are always very friendly and attentive and very caring, nothing is ever too much…" Read all 14 reviews
The Hollies is a homely residential care home set in a quiet suburb of Leeds. They look after only 28 residents and provide them with the highest standard of care. The building is a Victorian property extended to create multiple large communal spaces… Read more about The Hollies
25 Church Lane, Garforth, Leeds LS25 1NW
"Mum spent 18 months at St Armands Court. At the beginning, she was fairly well with the beginning of Alzheimer's disease. She was less able…" Read all 27 reviews
St Armand's Court is located in the residential area of Garforth, Leeds and provides a warm and inviting residential setting for care of the elderly. St Armand's Court sister home is located next door and provides specialist care for those living with… Read more about St Armands Court
Submitted via Website • Report
Reply from Sian Whitlam, General Manager at The Hollies
Thank you for your kind review. We will be sure to pass this on to the staff team at the next staff meeting.
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Submitted via Website • Report
Reply from Sian Whitlam, General Manager at The Hollies
Thank you, for your comments. I'm glad to see you like the activity provision - we aspire to provide a wide range of activities so there is something for everyone. I'll pass your comments on for the next staff meeting.
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Submitted via Website • Report
Reply from Sian Whitlam, General Manager at The Hollies
Thanks for your positive feedback. We're so glad your mum is settled and you feel reassured by the staff teams.
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Reply from Sian Whitlam, General Manager at St Armands Court
Thank you Steph for your kind review, I hope you are doing OK. It really was a pleasure looking after your mum, and I will pass your comments on to the rest of the team.
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Submitted via Postal Card • Report
Reply from Sian Whitlam, General Manager at The Hollies
Thank you, Craig, for your feedback. Your grandma has settled in really well, and we do hope she will enjoy the ballroom dancers when they perform for us next month.
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Submitted via Website • Report
Reply from Sian Whitlam, General Manager at St Armands Court
Thank you for your kind review, it's great to hear that you feel so reassured by the staff.
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Submitted via Website • Report
Reply from Sian Whitlam, General Manager at The Hollies
Thanks for your comments, your dad is a great character and to know he (and you) are really happy with the care means a great deal. I will be sure to pass your comments on to the staff.
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Submitted via Postal Card • Report
Reply from Sian Heeley-Hill, General Manager at St Armands Court
Thank you for your review. I will pass on your positive comments to the staff at the next staff meeting. I'm glad your mum is settling well and the family are happy with the care she is receiving.
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Submitted via Website • Report
Reply from Sian Heeley-Hill, General Manager at The Hollies
Thank you so much for your lovely review. I'm so happy that your mum has settled well and you are pleased with the home. I fed back your praise from the relative review we did a few months back to the staff, and they were delighted.
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Submitted via Postal Card • Report
Reply from Sian Heeley-Hill, General Manager at St Armands Court
Thank you so much for your review. I will pass your comments on to the home so they can be fed back to the wider staff team. We are always really pleased to hear such positive feedback of the staff.
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Submitted via Website • Report
Reply from Sian Heeley-Hill, General Manager at St Armands Court
Thank you for your review. We're so glad your mother-in-law has settled in, and you feel welcome in our home. We have lots of activities planned and always looking for new ones we can source to please everyone. We hope to do another theatre trip in the summer, and hopefully, the weather will be a little better than the rainy day they went out on last time!
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Submitted via Postal Card • Report
Reply from Harvey Zemmel, Director/Owner at St Armands Court
Thanks, Yvette, for your comments.
We have, in recent months, experienced instability at the management level, but I have always ensured there is management cover.
We now have a new management team led by Emma, and I am confident the home will continue to improve the care we deliver to our residents.
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Submitted via Postal Card • Report
Reply from Harvey Zemmel, Director/Owner at St Armands Court
Thank you for your positive review... it is appreciated.
The activities provision has recently been increasing with weekly fitness sessions and outside singers coming into the home as restrictions generally have been easing.
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Submitted via Postal Card • Report
Reply from Harvey Zemmel, Director/Owner at St Armands Court
Thank you for your kind comments; they are appreciated, and I will pass them on to the staff team.
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Submitted via Postal Card • Report
Reply from Harvey Zemmel, Director/Owner at The Hollies
Thanks, Gill for your positive review - it is appreciated and I will feed it back to our staff team.
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Submitted via Website • Report
Reply from Harvey Zemmel, Director/Owner at The Hollies
Thank you for taking the time to complete this review. We hope that you will be able to visit more frequently, as the restrictions continue to lift. Prior to the pandemic, we had an activity timetable in place for our residents, including setting up trips out for them, however, this service was cancelled, due to the restrictions. Within the home, the staff undertake activities with our residents on a daily basis. These are usually short sessions due to the nature of the resident group and engagement. With the lifting of the restrictions, we have begun to invite people back into our home to provide entertainment and activities. Over the last few months, your Mum has taken part in activities led by staff which included singing and ball games. She has enjoyed weekly armchair aerobics provided by an external company. We are continuing to review the activity provision, trialling new providers to create a full activity timetable to meet the social needs of the residents within our care.
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