Care Homes Owned by Garforth Care Homes Ltd

9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Garforth Care Homes Ltd
Garforth Residential Homes Ltd run two Leeds care homes with charming living environments and friendly staff teams. The philosophy is to respect the dignity and privacy of each individual, allowing them to make the most of homely surroundings, at the same time as following personalised objectives.

The organisation is underpinned by four values that is at the core of everything they do, from recruitment of staff to their everyday interactions with others. They are always seeking to understand and respond to the wishes and needs of residents, striving to create a team working environment where everyone can continuously learn and grow and are proud of their professional appearance, language and behaviours. They understand that if anyone makes a mistake, it will be treated in an open and transparent way as a learning experience for everyone.

Garforth Care Homes Ltd Locations (2)

 

2 Care Homes owned by Garforth Care Homes Ltd

Sort by:
The Hollies

27 Church Lane, Garforth, Leeds LS25 1NW 

9.7 14 reviews
"Visiting my sister-in-law on a regular basis, the staff are always very friendly and attentive and very caring, nothing is ever too much…"   Read all 14 reviews
Location Type Care Home

The Hollies is a homely residential care home set in a quiet suburb of Leeds. They look after only 28 residents and provide them with the highest standard of care. The building is a Victorian property extended to create multiple large communal spaces… Read more about The Hollies

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • 28 Rooms from £1,005 / week
St Armands Court

25 Church Lane, Garforth, Leeds LS25 1NW 

8.3 27 reviews
"Mum spent 18 months at St Armands Court. At the beginning, she was fairly well with the beginning of Alzheimer's disease. She was less able…"   Read all 27 reviews
Location Type Care Home

St Armand's Court is located in the residential area of Garforth, Leeds and provides a warm and inviting residential setting for care of the elderly. St Armand's Court sister home is located next door and provides specialist care for those living with… Read more about St Armands Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • 40 Rooms from £968 / week

Garforth Care Homes Ltd Reviews (41)

9.0
Garforth Care Homes Ltd has a Group Review Score of 9.0 (8.992) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Garforth Care Homes Ltd must have a Review Score.

Overall Experience

  • 14
  • 6
  • 0
  • 0
  • 0

Date Published

41
3
9
11
30
Review of

The Hollies

from Jimmy W (Brother-in-law of Resident) published on 13 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Visiting my sister-in-law on a regular basis, the staff are always very friendly and attentive and very caring, nothing is ever too much trouble, and always on hand to attend to any needs. I've visited a few homes in the past few years and I will say the staff at The Hollies are by far the best I've
come across.

Reply from Sian Whitlam, General Manager at The Hollies

Thank you for your kind review. We will be sure to pass this on to the staff team at the next staff meeting.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Hollies

from Ian R (Son of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

All the staff are super friendly and you can see they genuinely care for the residents. I was pleasantly surprised with all the activities they provided the residents for enrichment. I would definitely recommend this care home.

Reply from Sian Whitlam, General Manager at The Hollies

Thank you, for your comments. I'm glad to see you like the activity provision - we aspire to provide a wide range of activities so there is something for everyone. I'll pass your comments on for the next staff meeting.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Hollies

from Melanie R (Daughter of Resident) published on 27 December 2024
Overall Experience  Overall Experience 5.0 out of 5

We chose The Hollies for Mum because of the way it felt. It may not be a modern, purpose-built place but the staff make it feel like home.
They are kind, personable and friendly and have the residents' best interests at heart. It is stressful placing a loved one in care but if we had to choose again,
we would choose The Hollies.

Reply from Sian Whitlam, General Manager at The Hollies

Thanks for your positive feedback. We're so glad your mum is settled and you feel reassured by the staff teams.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St Armands Court

from Steph H (Daughter of Resident) published on 20 August 2024
Overall Experience  Overall Experience 5.0 out of 5

Mum spent 18 months at St Armands Court. At the beginning, she was fairly well with the beginning of Alzheimer's disease. She was less able to cope at home and was lonely. She instantly liked the home and the staff there and was looking forward to her time there. Over the 18 months, her health deteriorated
with various health-related problems. The staff coped very well with her changing needs and were able to manage her palliative care.
The home is very clean and fresh and it shows the standard of care taken to keep it top-notch for residents and visitors.
The staff are without exception absolutely brilliant. They treat the residents with care, compassion and dignity and as members of their own family, nothing is too much bother for them. They are never too busy to chat with visitors and have a laugh, always important.
The staff behind the scenes are also very helpful, especially as the whole experience is new to the family and there are often questions that crop up.

Reply from Sian Whitlam, General Manager at St Armands Court

Thank you Steph for your kind review, I hope you are doing OK. It really was a pleasure looking after your mum, and I will pass your comments on to the rest of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Hollies

from Craig N (Grandson of Resident) published on 25 July 2024
Overall Experience  Overall Experience 5.0 out of 5

Grandma has been there seven weeks and settled in extremely well. All the staff are excellent and very attentive.

Reply from Sian Whitlam, General Manager at The Hollies

Thank you, Craig, for your feedback. Your grandma has settled in really well, and we do hope she will enjoy the ballroom dancers when they perform for us next month.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St Armands Court

from Philip A (Son of Resident) published on 3 July 2024
Overall Experience  Overall Experience 5.0 out of 5

I was apprehensive when Mum first moved into St Armands Court as was a big decision at the time.
I had no need to worry as she has settled in beautifully, the staff are so kind to her and generous with their time and support for her which she comments on from time to time. As a relative, I am always
welcomed into their environment they also support my needs while their chats with the staff are mainly humorous
dinner time especially. All I can say is that as a team they make St Armands a lovely place for the residents to engage in events they hold regularly.
Would recommend a 100% well-deserved.

Reply from Sian Whitlam, General Manager at St Armands Court

Thank you for your kind review, it's great to hear that you feel so reassured by the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Hollies

from Nicola S (Next of Kin) published on 21 June 2024
Overall Experience  Overall Experience 5.0 out of 5

I am always made extremely welcome when I visit The Hollies, the staff are very friendly and helpful the manager and deputy are very approachable they have made some improvements in the home resulting in a caring and friendly feel around the home and the care being very person-centred.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Hollies

from Gillian C (Daughter of Resident) published on 21 June 2024
Overall Experience  Overall Experience 5.0 out of 5

My dad has lived at The Hollies Garforth for nearly 5 years. He is happy and very settled. The staff are all fantastic and provide loving and holistic care. They treat each resident with dignity patience and respect.
My dad has dementia and has had ups and downs with his condition, especially in the
last 12 months requiring lots of meetings with social services.
The care home manager has been fantastic! She's been a wonderful support to me as well as a fantastic voice and advocate for my dad. I really can't thank her enough, it's truly obvious how much she cares for the residents and treats them like a member of her own family.
The home is beautiful inside and the food is amazing, my dad comments every time I visit how he enjoys it.
The home has activities every day which are good for mind stimulation but are also fun and interesting.
I feel truly comforted and assured my dad is safe and getting well looked after. Thank you to all the staff you're all amazing.

Reply from Sian Whitlam, General Manager at The Hollies

Thanks for your comments, your dad is a great character and to know he (and you) are really happy with the care means a great deal. I will be sure to pass your comments on to the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Hollies

from Irene C (IMCA (Independent Mental Capacity Advocate) Deputyship) published on 4 June 2024
Overall Experience  Overall Experience 5.0 out of 5

The manager and deputy engage with staff and residents in a really warm and positive way. The care shown to all the residents is a joy to see. Not the poshest but definitely one of the most person-centred.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St Armands Court

from Orietta O (Daughter-in-law of Resident) published on 14 November 2023
Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident for six weeks. In that time, the family has found all the staff to be really caring. No matter how busy they are, they find time to reassure both family members and my mother-in-law. Enquiries are dealt with promptly and efficiently.

Reply from Sian Heeley-Hill, General Manager at St Armands Court

Thank you for your review. I will pass on your positive comments to the staff at the next staff meeting. I'm glad your mum is settling well and the family are happy with the care she is receiving.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Hollies

from Maxine Y (Daughter of Resident) published on 27 October 2023
Overall Experience  Overall Experience 5.0 out of 5

Hollies is an excellent care home. My mum is very happy here. The staff are amazing. Nothing is too much trouble. They are caring, compassionate, friendly and welcome me and my family every time we visit. There is a lovely atmosphere and mum's room is always immaculate. The management and senior care
assistants are professional, friendly and very approachable. It is a very well-managed care home with lots of fun activities arranged regularly. Never a dull moment. As a family, we couldn’t have wished for a better place for mum to be.

Reply from Sian Heeley-Hill, General Manager at The Hollies

Thank you so much for your lovely review. I'm so happy that your mum has settled well and you are pleased with the home. I fed back your praise from the relative review we did a few months back to the staff, and they were delighted.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St Armands Court

from P B (Daughter of Resident) published on 2 March 2023
Overall Experience  Overall Experience 5.0 out of 5

St Armands Court is excellent, they are all very helpful, kind and understanding to the residents and families. The home is well-run, and I feel happy knowing Mum is safe and well.

Reply from Sian Heeley-Hill, General Manager at St Armands Court

Thank you so much for your review. I will pass your comments on to the home so they can be fed back to the wider staff team. We are always really pleased to hear such positive feedback of the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St Armands Court

from Liz D (Daughter-in-law of Resident) published on 1 February 2023
Overall Experience  Overall Experience 4.0 out of 5

Mum-in-law has now been a resident for around six weeks after deciding she felt unsafe and lonely in her own home, having fallen a few times. Her health wasn't good, and she struggled with self-care and medication.
Since she has been at St Armands, she has started to feel better, and her health has
improved.
Whenever we visit, we are met with friendly staff who make us feel welcome.
There are activities happening often, and residents seem happy to be included. As relatives, it's great to see our family members being involved. She is very sociable so needs this.
She recently went out on a group trip to a theatre production, which was a fantastic opportunity for her.
I have visited occasionally at lunchtime, and the meals look appetising and nutritious, and our family member always has a drink offered as well.
We feel reassured that our family member is well cared for and is settling in well.

Reply from Sian Heeley-Hill, General Manager at St Armands Court

Thank you for your review. We're so glad your mother-in-law has settled in, and you feel welcome in our home. We have lots of activities planned and always looking for new ones we can source to please everyone. We hope to do another theatre trip in the summer, and hopefully, the weather will be a little better than the rainy day they went out on last time!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St Armands Court

from Yvette P (Daughter of Resident) published on 19 July 2022
Overall Experience  Overall Experience 4.0 out of 5

As a daughter, being very involved with the care of my mum, I have always had excellent experiences of the home until the original manager left after 14 years, and also an excellent male deputy left. Then another manager was employed who also left. Tepary managers come in and also left. The home now
is being run by a temporary manager and a new manager. The change is brilliant and noticeable.

Reply from Harvey Zemmel, Director/Owner at St Armands Court

Thanks, Yvette, for your comments.
We have, in recent months, experienced instability at the management level, but I have always ensured there is management cover.
We now have a new management team led by Emma, and I am confident the home will continue to improve the care we deliver to our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St Armands Court

from C C (Daughter of Resident) published on 7 December 2021
Overall Experience  Overall Experience 4.0 out of 5

Since my mum has moved into St Armands, she has been 100% better than when she went in. The care they have given her has been very good, and all the staff are excellent. If they are worried about anything medical, the doctor is soon called out and seen to.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St Armands Court

from Carl C (Son of Resident) published on 26 November 2021
Overall Experience  Overall Experience 5.0 out of 5

My father is really enjoying his stay at St Armands. He always says he is treated with respect, and the staff are always kind. He is totally happy with the facilities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St Armands Court

from Mary C (Power of Attorney of Resident) published on 8 November 2021
Overall Experience  Overall Experience 4.0 out of 5

Over 14-years of visiting my resident contact (service user), I have experienced a very satisfactory and considerate overall satisfaction of the treatment and care of duty my friend is being given. Contact can easily be made with the home, and should I be informed of any problems, this is done in a
quick and sympathetic way.

Reply from Harvey Zemmel, Director/Owner at St Armands Court

Thank you for your positive review... it is appreciated.
The activities provision has recently been increasing with weekly fitness sessions and outside singers coming into the home as restrictions generally have been easing.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St Armands Court

from P B (Daughter of Resident) published on 8 November 2021
Overall Experience  Overall Experience 5.0 out of 5

I am very, very pleased with all the staff and care the home provides. I feel very lucky that the home had a place for my mum. Nothing is too much trouble for any of the staff. The home is spotless and has a happy environment, exactly what I want for my mum. Please, thank everyone at St Armands Court.

Reply from Harvey Zemmel, Director/Owner at St Armands Court

Thank you for your kind comments; they are appreciated, and I will pass them on to the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Hollies

from G K (Niece of Resident) published on 5 November 2021
Overall Experience  Overall Experience 4.0 out of 5

Both my husband was and my uncle is very well cared for.

Reply from Harvey Zemmel, Director/Owner at The Hollies

Thanks, Gill for your positive review - it is appreciated and I will feed it back to our staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Hollies

from Dawn R (Daughter of Resident) published on 2 November 2021
Overall Experience  Overall Experience 4.0 out of 5

My mother has been in The Hollies care home since December 2020, when it was nearing the end of the first lockdown, due to the Covid 19 pandemic. I myself have never been into the care home due to the national lockdown and stayed away from my mother until it was safer to visit her. When the restrictions
were lifted, I was allowed to visit my mother but only as far as the conservatory which is situated at the end of the property. Following all the national guidelines. I can only comment on what I have seen from the conservatory and my mother's appearance, wellbeing and hygiene. I have observed that there seems to be a lack of stimulation and entertainment for the residents and I would love to see some of this in the near future. It must be a very long day from getting out of bed to back to bed just walking around or sitting in a chair, watching television. My mother seems disinterested in television and due to her being very introverted, she tends to sit back and do nothing.

Reply from Harvey Zemmel, Director/Owner at The Hollies

Thank you for taking the time to complete this review. We hope that you will be able to visit more frequently, as the restrictions continue to lift. Prior to the pandemic, we had an activity timetable in place for our residents, including setting up trips out for them, however, this service was cancelled, due to the restrictions. Within the home, the staff undertake activities with our residents on a daily basis. These are usually short sessions due to the nature of the resident group and engagement. With the lifting of the restrictions, we have begun to invite people back into our home to provide entertainment and activities. Over the last few months, your Mum has taken part in activities led by staff which included singing and ball games. She has enjoyed weekly armchair aerobics provided by an external company. We are continuing to review the activity provision, trialling new providers to create a full activity timetable to meet the social needs of the residents within our care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Loading...

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Frequently Asked Questions about Garforth Care Homes Ltd

How many Care Homes does Garforth Care Homes Ltd own?

Garforth Care Homes Ltd own 2 Care Homes.

Which Garforth Care Homes Ltd Care Homes have the highest review score?

The Hollies & St Armands Court have the highest review score.