Maria Mallaband Care Group Ltd in Berkshire | 2 Care Homes

Review of
The Devonshire
from F A (Granddaughter of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience

Very caring and personal staff who get to know residents and become friends with them. When problems arise, they listen and implement solutions and change. They really work with you and listen to residents' needs.

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Review of
The Devonshire
from Edgar B (Husband of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

My wife, suffering from dementia, has been resident for over five years. In that time there has been little change in staff which speaks for itself regarding staff quality and satisfaction. She has been well cared for during this advancement of dementia symptoms. I'm always welcomed with a smile when

visiting and care is carefully administered with dedication. Overall experience of The Devonshire Care Home is excellent.

Reply from Anne Pink, Commercial Business Partner at The Devonshire

Thank you so much for taking the time to write such a lovely review of our home. The Team at The Devonshire will be delighted to hear your kind words.

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Review of
The Devonshire
from A Z (Daughter of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

My mother is well looked after in Cherry Blossom community, the staff are very good with her. She has greatly improved since being in the care home. Well done staff on your CQC overall good achievement.

Reply from Anne Pink, Commercial Business Partner at The Devonshire

Thank you so much for taking the time to write this lovely review. We are glad your mother is happy and settled into her home on Cherry Blossom. The team will be delighted to see your kind words.

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Review of
The Devonshire
from F B (Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

Very good, nurses very good. Food is fine. Very happy - no complaints.

Reply from Anne Pink, Commercial Business Partner at The Devonshire

Thank you so much for taking the time to write this review. The team at the home will be delighted to hear your kind words.

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Review of
The Devonshire
from J B (Wife of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

My husband looks physically well and cared for and, despite his increasing mental health issues, shows no sign of distress. The staff on Kingfisher Unit have consistently been welcoming and receptive to any concerns or queries I have had. The food always looks apetising and seems varied. I have had

no complaints about how my husband has been cared for.

Reply from Anne Pink, Commercial Business Partner at The Devonshire

Thank you so much for taking the time to write this review. The team at home will be delighted to hear your kind words.

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Review of
The Devonshire
from C C (Son of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

I regularly visit my father at different times of the day, the staff are outstanding, they are caring, compassionate and respectful. My father was given a few weeks to live however it's one and half years since the prognosis due to the fantastic care which he is receiving. The staff and the leadership

of the home says it all - excellent. Congratulations on receiving overall Good to your recent CQC rating.

Reply from Anne Pink, Commercial Business Partner at The Devonshire

Thank you so much for taking the time to write such a lovely review. This will be shared with the team at the home who will delighted to receive such great feedback.

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Review of
The Devonshire
from D L (Son-in-law of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

Absolutely wonderful people, took good care of my father in law during the last year of his life. Kind, supportive, friendly staff. Father in law made some good friends.

Reply from Anne Pink, Commercial Business Partner at The Devonshire

Thank you for taking the time to write this lovely review and recognising the team in the home. This will be shared with them and they will be thrilled to hear you comments.

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Review of
The Devonshire
from N M (Son of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

Generally I have been satisfied with the level of care, bearing in mind the challenges of the dementia ward. There have been 3 or 4 times when I have not been happy. I have addressed it immediately. The room needing partial decoration does not help with perception. Plus what appears is rare deep cleans.

Staff are mainly friendly and helpful. But management are hard to find. Food seems average with lack of flexibility to individual needs.

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Review of
The Devonshire
from J M (Son of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

Our family has nothing but praise for the staff at The Devonshire, on Kingfisher Ward. Dad has been looked after like he was their own father. We will always remember their constant kindness not just to Dad but to ourselves.

Reply from Anne Pink, Commercial Business Partner at The Devonshire

Thank you so much for your kind words and taking time to write this review. The team at The Devonshire will appreciate hearing them.

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Review of
The Devonshire
from Neil S (Son of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience

My Dad was resident of Peacock Community at The Devonshire from October 24 to March 25. He had advanced Dementia. The care, support and overall experience was excellent.

He settled into life quickly in Peacock, making friends with the other residents, aided by the wonderful nurses and staff.

The food was great, the room and community always sparking clean, and the professional and emotional support provided to my Dad was brilliant.

We were always made to feel welcome when we visited by all the staff who were always professional and personable.

it was evident on my many visits that my Dad and other residents enjoyed life at Peacock, the care provided and dignity he received in his final days were brilliant.

Reply from Anne Pink, Commercial Business Partner at The Devonshire

Thank you so much for taking the time to write this lovely review. The team at The Devonshire will be delighted to hear your kind words.

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Review of
The Devonshire
from G V (Husband of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

Care is excellent, staff are very good to my wife.

Reply from Anne Pink, Commercial Business Partner at The Devonshire

Thank you for the lovely review, the staff will be very happy to hear your comments about the care they provide.

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Review of
The Devonshire
from P R (Brother of Resident) published on 4 February 2025

Submitted via Postal Card • Report

Overall Experience

I visited my Brother for a few hours on the 29th of December 2024. This was my first visit. Due to building works it was a little bit unclear how to access the building. Apart from the building works I was very impressed with all aspects of the care provided. One of the senior nurses had related my

Brother to a quieter room which was greatly appreciated. There was also lots of positive interaction between the staff and my brother. Generally, the staff was very helpful. Overall there was a very positive atmosphere in the home and a clear sense that residents were well looked after.

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Review of
The Windmill Care Centre
from Ian S (Husband of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience

When I was told that my wife was to be discharged from hospital to a care home, I felt uncomfortable as I felt I was able to care for my wife at home with the help of visiting carers, I could not have been more wrong. My wife has a pressure sore on the sacrum which appeared in September (now December)

before her hospital stay. She requires 24 hour care, regular turning which she has in the home and a nurse on standby which she has. To enable the sore to heal she also requires a special diet which she gets and at the last the sore is healing due entirely to the staff. Everyone from the cleaners, carers, kitchen staff, nurses and management are so friendly, always engaging and smiling, They treat my wife and myself impeccably.

Reply from Laura Nightingale, Commercial Business Partner at The Windmill Care Centre

Thank you for your kind words. It's incredibly rewarding to know that our team's dedication has made such a positive difference. Providing compassionate, high-quality care is exactly what we work so hard to achieve, and hearing how your wife is benefiting from this means so much to all of us. We'll be sure to share your feedback with the entire team as it will inspire and encourage everyone to continue their excellent work. Please let us know if there's anything more we can do to support you.

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Review of
The Devonshire
from S K (Power of Attorney of Resident) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience

Lately, staff shortages are acutely observed. This leads to inadequate care and support for the resident. Existing staff try their best but this may not be sufficient at all times.
The care home is currently going through a major refurbishment but the staff quarters aren't included in this. By staff

I mean the people who actually provide the service and look after the residents.

Reply from Lizzy Gondo, Home Manager at The Devonshire

Thank you for sharing your experience at The Devonshire. We truly appreciate your feedback. To address your concerns more thoroughly, we would welcome the opportunity to discuss this matter with you directly. Please feel free to contact us at your convenience.

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Review of
The Devonshire
from T P (Wife of Resident) published on 26 December 2024

Submitted via Website • Report

Overall Experience

I would like to express my appreciation and gratitude for this lovely home. My husband spent his last six months there, he was happy and well looked after. From personal care to the meals and activities everything was of the highest standards. Their units are well designed for mobile residents who can

walk along the corridors, stretch their legs, communicate with other residents, and feel free, and feel like they are in their own homes. The friendly staff goes the extra mile to provide a very high professional care and person centred approach to all their residents. I have been visiting this home every day at different times and have seen the residents clean, happy, and entertained. From our previous experiences at the other care homes in Reading (as short stays) the River View is the best home because they really do understand the needs of people with dementia. All this makes this home safe and comfortable. A very special thanks to the Kingfisher unit staff for looking after our loved ones.

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Review of
The Devonshire
from Roberta F (Partner of Resident) published on 11 December 2024

Submitted via Postal Card • Report

Overall Experience

The staff are always friendly and look after my partner (room 51). He seems ok, although he does have his ups and downs when I visit with memory. He seems to be eating ok.

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Review of
The Devonshire
from M P (Wife of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience

My husband has been an unwell resident since October 2021. During his stay, I have never felt recourse to complain about his treatment.

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Review of
The Devonshire
from Eileen R (Sister-in-law of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience

We have found the staff are very caring and looking after my sister-in-law well. She seems happy.

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Review of
The Devonshire
from Jacqui D (Sister of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience

Very caring attentive staff. My sister is happy here.

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Review of
The Windmill Care Centre
from F C (Resident) published on 11 November 2024

Submitted via Postal Card • Report

Overall Experience

I am not at all unhappy with the treatment I have received since coming to the Windmill. Sometimes there have been problems but they have always been taken care of by the staff professionally. I know that any further treatment will be carried out in the same way. Thank you Windmill.

Reply from Home Manager, Home Manager at The Windmill Care Centre

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you are satisfied with the service we provide. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.

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Care Homes Owned by Maria Mallaband Care Group Ltd in Berkshire

Maria Mallaband Care Group Ltd Locations in Berkshire (2)

Maria Mallaband Care Group Ltd Reviews in Berkshire (146)

The Devonshire

The Devonshire

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The Devonshire

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The Windmill Care Centre

The Devonshire

The Devonshire

The Devonshire

The Devonshire

The Devonshire

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Awards / Recognitions (3)

Top 20 Large Care Home Groups 2019

Top 20 Large Care Home Groups 2017

Top 20 Large Care Home Groups 2016

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