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Care Home Owned by Maria Mallaband Care Group Ltd in East Riding of Yorkshire

9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Maria Mallaband Care Group Ltd in East Riding of Yorkshire

Only the locations & reviews in East Riding of Yorkshire for Maria Mallaband Care Group Ltd are showing below.

View the details of all 78 locations (with 4670 reviews) owned by Maria Mallaband Care Group Ltd

Maria Mallaband Care Group Ltd Locations in East Riding of Yorkshire (1)

 

1 Care Home owned by Maria Mallaband Care Group Ltd in East Riding of Yorkshire

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White Rose Lodge Retirement Home

Lime Kiln Lane, Bridlington YO15 2LX 

9.1 78 reviews
"We came to visit our landlady on numerous occasions and always treated with respect as, our landlady was treated. We found your care home…"   Read all 78 reviews
Location Type Care Home

White Rose Lodge Care Home is a wonderful home offering residential, respite and day services in a beautiful seaside location. All the bedrooms are decorated to the individual’s choice and all rooms have en-suite facilities, several of which benefit… Read more about White Rose Lodge Retirement Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 38 Rooms from £1,315 / week

Maria Mallaband Care Group Ltd Reviews in East Riding of Yorkshire (78)

9.3
Maria Mallaband Care Group Ltd has a Group Review Score of 9.3 (9.294) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Maria Mallaband Care Group Ltd must have a Review Score.

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Review of

White Rose Lodge Retirement Home

from H E (Friend of Resident) published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came to visit our landlady on numerous occasions and always treated with respect as, our landlady was treated. We found your care home to be one of the best we have been in. Food excellent as we, that is myself and my husband, had dinner on many occasions. We thank you for making us welcome.

Reply from Tina Craggs, Home Manager at White Rose Lodge Retirement Home

Thank you for taking the time to leave us a review and for sharing your experience. We are glad your experience reflects the high standards of quality care and dining experience that we hold ourselves to here at Maria Mallaband Care Group and will be sure to pass on your lovely comments to all the staff at White Rose Lodge who, I am sure, will be thrilled to hear of your positive experience.


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Review of

White Rose Lodge Retirement Home

from P C (Son of Resident) published on 16 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The setting is absolutely outstanding. Nice grounds and lovely views. Staff efficient, kind and helpful. The food and choice are wonderful. It's assuring that she's being well cared for.

Reply from Tina, Home Manager at White Rose Lodge Retirement Home

Thank you so much for your review. We are thrilled that your experience reflects the high standards of quality care and choice that we hold ourselves to here at White Rose Lodge and that you and your loved one are enjoying our beautiful seaside setting.


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Review of

White Rose Lodge Retirement Home

from S N (Daughter of Resident) published on 1 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found their care and attention to detail excellent, nothing is too much and they always have treated both my mum and myself with respect and professionalism. I have always felt Mum was in a safe and caring environment. I feel I have always been involved in Mum's care plan.

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Review of

White Rose Lodge Retirement Home

from Carole D (Daughter of Resident) published on 6 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend White Rose Lodge. All the staff including carers, nurses, chefs, property maintenance, administration and management are all equally easy to communicate with and treat Mum with care and respect at all times. The home itself is kept in immaculate condition. All rooms and public
areas are spotless and smell wonderfully clean. Having personally eaten in the dining room I can also state that the food served is of a very high standard.

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Review of

White Rose Lodge Retirement Home

from Charles S (Resident) published on 15 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is five-star plus care. The home is clean and safe. The carers are excellent as are all the staff. My room is ensuite with TV and Wifi furnished to a high standard. It is cleaned daily with clean towels provided. Activities provided daily. The food is excellent with residents having a choice. With
a garden overlooking the sea and a summer house, all your needs are met. A lovely pleasant place to be. Perfect for respite, more so for long-term care. I will be sad to leave when I get back to independent living.

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Review of

White Rose Lodge Retirement Home

from Keith W (Respite Resident) published on 21 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a very pleasant two week's respite care in White Rose Lodge Retirement Home.
My only complaint was the fitted bed sheet came loose every night. This was resolved the second week when a mattress cover was fitted.
Many thanks.

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Review of

White Rose Lodge Retirement Home

from Enid L (Resident) published on 15 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food is good. The staff are pleasant. Enjoyed my stay because I cannot look after myself.

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Review of

White Rose Lodge Retirement Home

from Frances S (Resident) published on 10 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I remember the relief of a comfortable bed with a duvet after several weeks in hospital, and just warmth. My window looked out over the sea and on a nice day, my son and I sat outside! My ensuite room was so convenient too. I soon got used to joining other residents for meals in the dining room and
a fellowship meeting once a week.

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Review of

White Rose Lodge Retirement Home

from Margaret T (Resident) published on 2 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident at White Rose Lodge for approximately three years and nine months, after just under six years at another care home. This is a lovely place and we are very well looked after and entertained. As in other places, at present, we inevitably suffer from a shortage of staff due to a
lack of government funding for social care, the increasing pressure of twelve-hour shifts, combined with more and more elderly residents who are more physically frail, often suffering from a degree of dementia and needing more nursing care.

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Review of

White Rose Lodge Retirement Home

from Eleanor T (Granddaughter of Resident) published on 9 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was pleasantly surprised when I arrived at this facility. The place was light and fresh, ad there was a very friendly atmosphere all around, especially from the staff. It's easy to imagine such places to be sad or perhaps dull, but not only did I encounter a lot of laughter and friendship, I also
felt it was very homely and colourful, certainly a nice place to live for anyone. Hearing from my grandmother, it seems she is in agreement.

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Review of

White Rose Lodge Retirement Home

from Gilian V (Niece of Resident) published on 23 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My auntie was very happy at White Rose Lodge Retirement Home. She always spoke very highly of the staff. We didn't see her that often but spoke to her on her mobile. You kept her family updated with any concerns and this was appreciated.

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Review of

White Rose Lodge Retirement Home

from Connie B (Resident) assisted by family/friend published on 3 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly, especially the receptionist who is always pleasant.

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Review of

White Rose Lodge Retirement Home

from S K (Partner of Resident) published on 26 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As ever a lovely home, good food and care. The only problem is the lack of ability of the staff to keep track of residents' belongings. As the resident, in this case, has incontinence I left him 11 pairs of trousers. Initially, 4 were returned, on query, another 3 were found. The other 4 were never
returned.

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Review of

White Rose Lodge Retirement Home

from P L (Daughter of Resident) published on 19 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

White Rose Lodge has been such a lovely home for my mum. A quirky building (award-winning) with spectacular views out across the bay and sea. There's a gorgeous summer house at this cliff-top position with people and activities passing close by. All the staff have been so professional, kind, caring,
thoughtful, considerate and cheerful. The end of my mum's life was peaceful, calm and just as she wanted. I am very, very grateful.

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Review of

White Rose Lodge Retirement Home

from Myrna R (Daughter of Resident) published on 5 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last three and a half years in the care of White Rose Lodge Retirement Home. My family and I are in no doubt that her life was extended because of the care and comfort on all levels shown to her. She was extremely happy there, what more can one ask for when coming to the end of one's
life?

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Review of

White Rose Lodge Retirement Home

from M J (Daughter of Resident) published on 5 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall experience is very favourable. The premises, bedroom and bathroom are very clean. The food is very good (indeed exceptional - well-cooked, good range of vegetables and varied menu, meat is tender and not gristly). The staff seemed genuinely caring but I did not personally meet many during my
visits. The site itself has great appeal.

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Review of

White Rose Lodge Retirement Home

from A S (Daughter of Resident) published on 20 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and caring, look after Dad well.

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Review of

White Rose Lodge Retirement Home

from B S (Resident) assisted by family/friend published on 20 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The girls were very nice and helpful, I had help when needed and was grateful.

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Review of

White Rose Lodge Retirement Home

from Sharon S (Friend of Resident) published on 20 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a resident and taking her out for a few hours each week. My experience at the care home has always been positive. Staff always follow current guidelines appropriately and are professional and welcoming. The resident always seems to be happy living there and has never relayed anything
other than positive views.

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Review of

White Rose Lodge Retirement Home

from John R (Son of Resident) published on 15 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day my mum went to White Rose Lodge I can honestly say that the staff went out of their way to make my mum feel settled, at home and cared for. I noticed the difference in my mum almost immediately as she was quite depressed before going into the home and within days she was much brighter
and cheerful. The home provides excellent facilities, food, activities and a sense of belonging. When talking about White Rose my mum who is 90 talks about the "hotel".
After six weeks, my mum is still very happy there and I honestly can't say a bad word about the home or the staff who care for my mum.
I wouldn't complain if I ended up there myself!

Reply from Manager at White Rose Lodge Retirement Home

It is our pleasure, to look after your mum and we would like to say thank you for the kind words. We do enjoy our work and our time spent at White Rose Lodge and we hope the same goes for the residents.


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Awards / Recognitions (3)

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