Maria Mallaband Care Group Ltd in Lancashire | 3 Care Homes

Review of
Amber Court Care Home
from Beverly W (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother was admitted two years ago this coming April from hospital as she was unable to go home as she needed ongoing care. We have found the staff to be extremely kind and considerate. My mother has been treated with kindness and dignity at all times. The staff are always smiling and welcoming and

can't do enough for the patients. Overall the home gets 10 out of 10 from the family as they go the extra mile for my mum and we are extremely grateful for their services.

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Review of
Acorn House Care Centre
from Peter O (Son of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

The team at Acorn House is excellent, and so is the care. The place always has a good buzz to it, too. Loads of laughter. I submitted a positive review a year ago. Nothing has changed.

Reply from Jen McGurk, Home Manager at Acorn House Care Centre

Thank you for the positive feedback, we aim to create an environment that is fun, homely and stimulating. Our mission statement is "To be a positive inspiration and influence to the people we work with, live with and support".

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Review of
Acorn House Care Centre
from C T (Granddaughter of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

Since my grandma has been at Acorn House she has really come out of her shell. At her old care home she would not leave her room now at acorn house she enjoys playing activities especially quizzes and doing her own cross words. She really is doing well, and it's so nice to see how much she has come

on. She's made some nice friends and has settled in so well. The staff treat her like there own grandma and it's amazing.

Reply from Jen McGurk, Home Manager at Acorn House Care Centre

Thank you for your lovely feedback, as always, my team and I are honoured to care for your wonderful grandmother, we are one big family, with so much passion and care for what we do.

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Review of
Amber Court Care Home
from Louise P (Daughter of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

My father moved here last month after a temp stay elsewhere and I couldn't be happier. It is a million miles away from where he was, for the better. Since the moment he arrived I feel he has been looked after and most importantly is safe! The warmth & love my dad has received from day one is outstanding.

He has picked up in his cognitive state and is encouraged with items such as building blocks. The manager is so supportive and very involved with the residents. It has made a sad situation of my dad going in to care a lot more bearable. I feel listened to as a relative too. I previously received daily phone calls to say he had fallen at the other home, don't get any now.

Reply from Katrina Hay, Regional Director at Amber Court Care Home

Thank you for such kind words regarding Amber Court, I am so pleased that you are happy with the care we are providing for your father, we will share this with the rest of the team.

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Review of
Amber Court Care Home
from david n (Son of Resident) published on 1 April 2025

Submitted via Website • Report

Overall Experience

You know you have chosen the best care home , when the staff almost become family themselves
I visit most week days for a few hours , I am always greeted with a smile ,
All the staff members ,make my mum feel special ,just simple things like brush her hair , its just those little things little

details
Mum has really come out of her shell in Amber Court , a large part is activities , from her fave , bowling with a big velcro thing ?,
Mums always trying to beat her high score ...oh yes and family members can have a go as well
Amber Court was recommended by two personal friends , both had their Mothers at the Home
I was told about the singing , it appears most of the staff can sing , play an instrument , bar one mentioning no names. they just sing while they work , or put on impromptu shows , it's like Britains got Talent in that "Party Room "

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Review of
Acorn House Care Centre
from Linda T (Daughter of Resident) published on 1 April 2025

Submitted via Website • Report

Overall Experience

My husbands mother was in Acorn House 2 years ago. She was treated with kindness, respect and love. We knew it would be the best place for my father. They look after him and treat him with the same kindness, respect and love.

Reply from Jen McGurk, Home Manager at Acorn House Care Centre

It's heartwarming to know that you feel confident in our ability to provide the same kindness, respect, and love for your father. We strive to create a nurturing environment for all our residents, and your feedback means a lot to us. Thank you for trusting us with his care. The role all the staff play is an absolute privilege and honour.

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Review of
Alexandra Court
from V J (Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

I was impressed with the unfailing courtesy, patience and professionalism shown by all the staff. It created a very safe and cheerful atmosphere.

Reply from Anabela Silva-Phillips, Home Manager at Alexandra Court

Thank you for the kind words and review, it's lovely and humbling to receive such positive feedback, the team at Alexandra Court always strive to make each resident and their loved ones feel welcomed and reassured.

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Review of
Alexandra Court
from Colin S (Son of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience

Very good. My mum was happy to come for respite care and she wants to come back permanently as all the staff and residents are welcoming.

Reply from Anabela Silva-Phillips, Home Manager at Alexandra Court

Dear Colin, thank you so very much for the review it is lovely and humbling to receive such positive feedback, the staff team at Alexandra Court always strive to make each resident and their loved ones to feel welcome and at ease.

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Review of
Alexandra Court
from S C (Nephew of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience

I'm happy with the service provided to my auntie. The staff are kind and compassionate.

Reply from Anabela Silva-Phillips, Home Manager at Alexandra Court

We appreciate you taking the time to share your positive comments regarding Alexandra Court and their team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.

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Review of
Amber Court Care Home
from J P (Daughter of Resident) published on 26 November 2024

Submitted via Postal Card • Report

Overall Experience

When my mother first went to Amber Court Care Home I was concerned about her care. Once she had settled in and got used to the staff she has started to eat and drink much better. They look after her extremely well and I think she is only alive due to her care. She has very complex needs due to dementia

and physical illnesses and they are extremely understanding. I live outside the UK so it is a big relief to know she is well looked after.

Reply from Katrina Hay, Regional Director at Amber Court Care Home

I am pleased that you are happy with the care provided for your Mum, our staff at Amber Court do always aim to deliver care to the highest standard and I am pleased that you feel reassured.

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Review of
Acorn House Care Centre
from Jill K (Sister of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience

Absolutely fantastic care home!
Such a warm welcoming place, always spotlessly clean.
All staff are extremely friendly and have given my brother the very best care possible.
My brother is so happy and settled at Acorn House, he enjoys helping staff around the home and joining in the many activities

during the day, he also thoroughly enjoys the days out with other residents and staff.
I would absolutely recommend this place to anybody.
As a family, we couldn't wish for my brother to reside anywhere else.

Reply from Jen, Home Manager at Acorn House Care Centre

It is our absolute pleasure to care for your brother, to continually engage him in activities, and to continue to support him with being independent and accessing everything he would access if he was living outside of the home. Acorn House is a home-from-home.

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Review of
Acorn House Care Centre
from J G (Daughter of Resident) published on 23 September 2024

Submitted via Postal Card • Report

Overall Experience

My Father spent his last months at Acron House. I visited every few days to experience life there. He enjoyed the company of other residents but particularly the relationships with members of staff. He loved the friendly teasing and attention, which brought back the twinkle in his eye. I only ever heard

calm-voiced and gentle support being offered to residents even when situations were not easy. I felt that Dad was living among friends. Thank you so much.

Reply from Jen, Home Manager at Acorn House Care Centre

It has been an honour and a pleasure, caring for your father. At Acorn House we become one big family, all of the staff would like to thank you for giving us the opportunity to provide that care and support not only to your father but also to yourself and the wider family.

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Review of
Alexandra Court
from N C (Son of Resident) published on 29 July 2024

Submitted via Postal Card • Report

Overall Experience

Really helpful and loving care provided for my dad over the last 4 years. He is very happy and enjoys the food and musical entertainment in particular.

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Review of
Alexandra Court
from Susan H (Daughter of Resident) published on 24 July 2024

Submitted via Postal Card • Report

Overall Experience

The staff in Alexandra Court are an absolute credit to the care home. We are immensely grateful for all the care, love, attention and respect they give my dad.
Dad's safety is our absolute priority and we know that Alexandra Court provides the perfect safe environment for all his care needs. We are

incredibly lucky that Dad remains under the care of your wonderful caring staff.

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Review of
Alexandra Court
from J S (Daughter of Resident) published on 24 July 2024

Submitted via Postal Card • Report

Overall Experience

As a family we are very impressed with the quality of staff at Alexandra Court. They are extremely professional and caring. They treat Mum with the utmost respect, going above and beyond to make sure that she is as happy and comfortable as possible. They are all extremely welcoming to family and communicate

well with us about Mum's welfare.

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Review of
Alexandra Court
from Dorothy K (Friend of Resident) published on 24 July 2024

Submitted via Postal Card • Report

Overall Experience

It's a beautiful home with very caring staff.

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Review of
Amber Court Care Home
from Susan E (Daughter of Resident) published on 28 June 2024

Submitted via Website • Report

Overall Experience

When my mum was admitted to Amber Court Care Home, I was worried that she wouldn't settle there!
But I was surprised and impressed with the care that Amber Court gives their residents to help them settle in and it's ongoing.
The facility is clean, food is excellent there is so much for Mum to do.

Mum has been there just over a year and the care is outstanding. They do keep the residents entertained and exercised.
The staff are beyond excellent very happy with all of the hard work they do and the care.
I know Mum is safe and in good hands.
Thank you to you all.

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Review of
Acorn House Care Centre
from Stacey H (Daughter of Resident) published on 27 June 2024

Submitted via Website • Report

Overall Experience

All staff are outstanding, so caring, friendly and patient, food given is great, facilities are top standard, would recommend the house to others.

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Review of
Acorn House Care Centre
from Peter H (Son of Resident) published on 8 May 2024

Submitted via Website • Report

Overall Experience

I have nothing but positive and excellent things to say about the Acorn House staff. In all capacities be it management, admin, cleaners, staff involved in the preparation of food etc. A fantastic, caring and coordinated team.

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Review of
Acorn House Care Centre
from Wendy I (Daughter of Resident) published on 8 May 2024

Submitted via Website • Report

Overall Experience

Mum has been a resident at Acorn House for 4 years now. She was forced out of her previous care home during Covid due to our complaints over the lack of communication at the worst possible time and the lack of care that she was receiving. What a relief to have found Acorn House. Mum had become very

withdrawn, was always asleep and did not receive the level of personal hygiene care we expect at her previous home. We can't praise the staff at Acorn House enough. Mum is a different person, happy in her environment, nearly always smiling (she has her off days of course), and rarely asleep when we see her. There's always lots going on, all the staff make special effort on themed days, organise activities, parties etc and try their best to get all the residents involved. Mum has remained on the residential floor at Acorn (rather than dementia where she was previously) and that just goes to show that it is the way the staff look after her that has made all the difference. Thank you to all.

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Care Homes Owned by Maria Mallaband Care Group Ltd in Lancashire

Maria Mallaband Care Group Ltd Locations in Lancashire (3)

Maria Mallaband Care Group Ltd Reviews in Lancashire (197)

Amber Court Care Home

Acorn House Care Centre

Acorn House Care Centre

Amber Court Care Home

Amber Court Care Home

Acorn House Care Centre

Alexandra Court

Alexandra Court

Alexandra Court

Amber Court Care Home

Acorn House Care Centre

Acorn House Care Centre

Alexandra Court

Alexandra Court

Alexandra Court

Alexandra Court

Amber Court Care Home

Acorn House Care Centre

Acorn House Care Centre

Acorn House Care Centre

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