Maria Mallaband Care Group Ltd in Norfolk | 4 Care Homes

Review of
Dussindale Park Care Home
from J W (Resident) assisted by family/friend published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience

The following comments are for my wife, myself and my family.

The care home - wonderful
All the staff - wonderful
The meals - wonderful
The care - wonderful
The cleanliness - wonderful

Reply from Laura Nightingale, Commercial Business Partner at Dussindale Park Care Home

Thank you for taking the time to leave this 5 star review. We are delighted to hear you are so happy with the home and will pass your comments on to the team.

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Review of
Dussindale Park Care Home
from S W (Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience

A wonderful home. Well looked after. Staff are helpful and so kind and thoughtful. Home from home.

Reply from Adina Radu, Home Manager at Dussindale Park Care Home

Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to continue delivering excellent service.

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Review of
Dussindale Park Care Home
from K N (Husband of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

The staff are really very friendly and helpful, my wife has only been here for a month, so l have limited experience, but overall l am pleased with the day to day experience. My wife is eating better, as l think she enjoys her meals, possibly because they are of a good quality and presented very well.

Reply from Adina Radu, Home Manager at Dussindale Park Care Home

Thank you so much for your kind words, I will be sure to pass this on to the team as they will appreciate your review.

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Review of
The Hawthorns
from C F (Nephew of Resident) published on 12 November 2024

Submitted via Postal Card • Report

Overall Experience

Very helpful staff. The home has a friendly feeling about it. Catering and drinks for residents are of the highest quality. The cleaners are always gong to keep everything tidy. All in all The Hawthorns is run in a professional manner, with a personal touch.

Reply from Daisy Mendoza, Home Manager at The Hawthorns

Thank you for your thoughtful feedback. We truly appreciate your acknowledgement of our dedicated team and the high standard of care we strive to provide to our residents. Your kind words mean a lot to us, and I will be sure to share your positive comments with the entire team, as they motivate us to continue delivering exceptional service.

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Review of
Woodland Care Home
from David S (Son-in-law of Resident) published on 17 October 2024

Submitted via Website • Report

Overall Experience

Mum was discharged from hospital straight to Woodland. Many other homes had turned her down due to concerns about her safety as she was prone to falls. Woodland were happy to take her on and initially provided 24-hour one-to-one care funded by CHC, eventually this was reduced to 12 hours per day and

finally withdrawn once Mum had lost her mobility. Throughout this time and beyond the care home staff were extremely diligent and caring towards Mum, ensuring her safety and reporting any issues back to us. Sadly Mum passed away in late September. We asked her many times if she was happy there and she always said yes, the management and staff were all very friendly, approachable and happy to discuss any issues and keep us updated on progress. The home provides good healthy meals, there are plenty of activities on a daily basis, and they take the residents on outings as and when possible. Mum particularly enjoyed her day out at an animal park. We thank them all for all they did for her.

Reply from Claire Royal, Deputy Manager at Woodland Care Home

Thank you for your kind words, Mr S. We pride ourselves at Woodlands in providing person-centred care and tailoring our care to each individual. It was a pleasure caring for your mother-in-law during her last days, and ensuring all her wishes were met.

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Review of
Mary Chapman Court
from David G (Son of Resident) published on 26 August 2024

Submitted via Website • Report

Overall Experience

My mother has been in Mary Chapman for about three months. Coming from the hospital. After living independently until the age of 94. In the time she has been a resident she has quickly accepted it as her new home, she constantly tells us she is happy. We live very close by so visit regularly. at least

half the time she is not in her room, even with Dementia she is always doing something, baking, watching singers, exercise classes, recently she had a visit from a guy with birds of prey.
The staff are excellent, attentive, and professional. We have met most of them. I cannot fault the care she receives. When she first went in she was so thin she could not wear her rings as her fingers were too thin, they have built her up so she can now wear them all the time, a little thing but it makes her happy.

Reply from Mihaela, Home Manager at Mary Chapman Court

Your wonderful review of Mary Chapman Court is greatly valued. Sharing this feedback with our dedicated colleagues, who pride themselves on providing the highest quality of care, will undoubtedly be pleased. Thank you.

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Review of
The Hawthorns
from Timothy W (Brother of Resident) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience

I required a nursing home for my sister who was dying of pancreatic cancer. My wife found this care home located close to our residence. A neighbouring surgery was another important consideration to enable monitoring of her health. I was stuck by the informality of the home and its homely atmosphere

and unlike an institutional set-up that I imagined many homes to provide. The staff were particularly attentive and supportive. Many activities and trips were organised for the residents. My sister made use of the enclosed rear garden and her room was well laid out and bright. The management were very approachable, but my sister was not keen on the food. Generally, a lovely environment for my dying sister.

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Review of
The Hawthorns
from P C (Son-in-law of Resident) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience

Thanks for looking after my mother-in-law. She has received great care from the staff.
The rooms are tired with no ensuites and no views. A view of a brick wall is no way to die!
All staff have been superb and caring.

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Review of
Woodland Care Home
from T B (Husband of Resident) published on 1 July 2024

Submitted via Postal Card • Report

Overall Experience

I am the husband of a resident at Woodland Care Home. My wife has been a resident there for the past 4 years.
During this time she has been extremely well cared for and is very happy. The staff are very caring and kind and this care appears to be very well managed.
The activities are excellent and

the entertainment is most enjoyable.

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Review of
Woodland Care Home
from Raymond M (Husband of Resident) published on 1 July 2024

Submitted via Postal Card • Report

Overall Experience

I could not have wished for better care than what my wife received, treated with dignity and love. Now she has left us, she is at peace.
Thank you all.

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Review of
Mary Chapman Court
from Jessica K (Daughter of Resident) published on 9 May 2024

Submitted via Website • Report

Overall Experience

My father is so happy at Mary Chapman Court. The staff are wonderful with my dad and really care about him. The staff are always on hand to help you with any queries or comfort you during those emotional times. The home is always immaculate and the gardens are kept beautifully. They also have a wonderful

range of activities on for the residents which is so lovely.

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Review of
Woodland Care Home
from A B (Granddaughter of Resident) published on 5 April 2024

Submitted via Website • Report

Overall Experience

Overall, the standard of care is excellent. The carers really cared, and I felt supported by them as much as they supported my grandma. They treated me kindly and offered reassurance when I was unsure. They understood and had compassion. They did everything possible to make her comfortable both in the

life she had with them and when she passed.
I didn’t have much contact with the management, and I cannot comment on whether it is good value for money because we didn’t have anything to compare it to; care home costs across the board seem very expensive.

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Review of
The Hawthorns
from Sarah C (Wife of Resident) published on 21 March 2024

Submitted via Website • Report

Overall Experience

My husband has been in The Hawthorns for one year. Not only is the home spotlessly clean, but the feeling in the home is warm and caring. He was beautifully looked after, and any difficulty was dealt with promptly. The family too was thought about. I am very grateful.

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Review of
Mary Chapman Court
from Trish D (Niece of Resident) published on 27 February 2024

Submitted via Website • Report

Overall Experience

I visited five different care homes when searching for one for my elderly auntie. What a responsibility. I wanted to find a place she would be happy, safe, and well cared for, but also convenient for other family members to visit, when they came into the UK. All of our family but myself, live in the

US. When I visited everything was clean and the residents, staff, and other visitors, seemed happy. Everything was clean and there was a very good atmosphere. My auntie moved in, under much protest, but it was best as she was unable to care for herself at all. She immediately fell in love with the place and told me 'she was never going home, no matter what I said.' I could not have been more pleased. She feels safe and well cared for.

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Review of
Woodland Care Home
from D S (Wife of Resident) published on 28 December 2023

Submitted via Postal Card • Report

Overall Experience

My husband was only a resident for 3 weeks for continuous care. The staff were all very kind, friendly and attentive to him at all times. His well-being and health improved greatly during his stay.

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Review of
Woodland Care Home
from Margaret G (Wife of Resident) published on 28 December 2023

Submitted via Postal Card • Report

Overall Experience

I have nothing but praise for Woodlands Care Home.
My husband has only been in the home for 6 weeks. The staff treat him like they have known him for years. They are kind, caring, nothing is too much trouble for them all done with a smile! I am involved in all the treatment he has, they tell me all

that is going on with him, good or bad.
I am very pleased he is in this home as I feel he is safe.

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Review of
Woodland Care Home
from Susan C (Respite Resident) published on 3 November 2023

Submitted via Website • Report

Overall Experience

I was sent to Woodlands Care Home from 13th June 2022 until the 18th of September 2023. Ever since I have been in the care home they have supported me all the way through my stay. They were always there when I needed to talk to them. All the staff are excellent at what they do they care about the residents

under their care. They treat you with respect and dignity and they listen to your problems. I would like to say a big thank you to all the day and night staff and management for all your care and support. I recommend this place all the way I will definitely be back when going into respite. Thank you once again to all Woodlands staff.

Reply from Fayth Holmes, Care Manager at Woodland Care Home

Thank you Sue for your kind words. It was a pleasure to have you stay with us at Woodland and we wish you all the best for the future back in your own home.

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Review of
The Hawthorns
from Valerie G (Sister of Resident) published on 20 September 2023

Submitted via Postal Card • Report

Overall Experience

My brother came to The Hawthorns for end-of-life care on the 7th of August 2023. He was always treated with the utmost dignity and respect. The care and support given to him and our family was outstanding. He was always kept clean and was thoroughly spoilt in his last weeks of life. His room was clean

and comfortable. The manager gave us a warm welcome every time we visited and nothing was too much trouble. I can thoroughly recommend The Hawthorns, your loved one will be well cared for there.

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Review of
Dussindale Park Care Home
from Stephen C (Son of Resident) published on 20 September 2023

Submitted via Website • Report

Overall Experience

He was discharged to Dussindale Park nursing home following 5 months in hospital after a series of strokes. His care needs are complex but the staff have been excellent and he has been here for 4 months now and is flourishing.
His room and surroundings are homely, the carers and nurses are excellent

and it feels like he is in a safe, caring and homely environment.
His pet Alsatian has been able to visit in the lovely well-kept gardens.
He will likely be here long term and his family feel certain he is getting the best possible care.
First-class nursing home!

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Review of
The Hawthorns
from A F (Brother of Resident) published on 14 September 2023

Submitted via Postal Card • Report

Overall Experience

I'm the brother of an "end-of-life care" resident at the home. We wish to express our profound thanks to all the staff for the quality of care they displayed, whatever their involvement in the operation of their home. It was notable whenever we were there how everyone helped in the smooth running of

the home.

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Care Homes Owned by Maria Mallaband Care Group Ltd in Norfolk

Maria Mallaband Care Group Ltd Locations in Norfolk (4)

Maria Mallaband Care Group Ltd Reviews in Norfolk (204)

Dussindale Park Care Home

Dussindale Park Care Home

Dussindale Park Care Home

The Hawthorns

Woodland Care Home

Mary Chapman Court

The Hawthorns

The Hawthorns

Woodland Care Home

Woodland Care Home

Mary Chapman Court

Woodland Care Home

The Hawthorns

Mary Chapman Court

Woodland Care Home

Woodland Care Home

Woodland Care Home

The Hawthorns

Dussindale Park Care Home

The Hawthorns

Awards / Recognitions (3)

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