Maria Mallaband Care Group Ltd in Nottinghamshire | 2 Care Homes

Review of
Gateford Hill Care Home
from K B (Daughter of Resident) published on 13 November 2024

Submitted via Postal Card • Report

Overall Experience

My mum has been in several care/nursing homes over the past 4 years. She has had many bad experiences in the past so we were very reluctant to have her staying in another. I can honestly and truthfully say from the start to finish of Mum's care at Gateford Hill Care Home, it has been exceptional. I

would like to compliment and thank the managers and staff for looking after and nursing Mum. Mum will be staying again and I have no hesitation in recommending Gateford Hill Care Home.

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Review of
Gateford Hill Care Home
from Clare G (Daughter of Resident) published on 27 June 2024

Submitted via Postal Card • Report

Overall Experience

The care was exceptional.
The staff so caring to my dad and kept us informed at all times.
So compassionate when Dad passed away.

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Review of
Belvoir Vale
from Colin E (Son of Resident) published on 12 June 2024

Submitted via Postal Card • Report

Overall Experience

Mum has only been in the home for two weeks but she's loving it, likes being pampered, likes her room, bed, food, everything really.

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Review of
Gateford Hill Care Home
from V E (Daughter-in-law of Resident) published on 12 June 2024

Submitted via Website • Report

Overall Experience

Gateford Hill and all its staff are truly outstanding. The care, empathy, compassion professionalism they give to residents and their families is matched nowhere else. They ensure that all needs are met and go the extra mile to make them feel at home and ensure they have access to all kinds of activities

no matter what their care needs. Sadly my father-in-law was on end of life in April early May and the care they provided to him and us as a family was amazing. Even down to checking that we had drinks while we stayed with him, did we need any food all the little things that get forgotten about for families. They even offered hugs when they were most needed. We feel overwhelmingly lucky that he was able to be cared for at Gateford and even at the end was able to stay there and give us peace that to the last moments it was just how anyone should be cared for. We will always have a special place in our hearts for this care home and its amazing staff.

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Review of
Belvoir Vale
from S M (Daughter of Resident) published on 24 May 2024

Submitted via Website • Report

Overall Experience

Mum is battling Alzheimer's and has been for over 5 years. We've just had her first respite (one week) at BV's dementia unit. I visited many homes before making a decision including large brand new businesses. BV is highly resident-focused, caring, kind, and clean. Mum has put weight on and enjoyed

3 cooked meals/day plus copious drinks and biscuits! She's come home much more mentally alert and is also cheerful - an improvement from pre-respite. Thank you to every staff member who helped us from day one (The two men from Maintenance -moving room furniture around for safety) and to one staff member in particular for helping with baggage on leaving. BV's care staff showed only patience and dedication. A couple of issues I highlighted were dealt with promptly and in full.

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Review of
Gateford Hill Care Home
from Alison M (Wife of Resident) published on 13 May 2024

Submitted via Website • Report

Overall Experience

From the moment we visited, we knew it was right.
The management, reception, nurses, carers, cleaning staff, catering and activity team - exceptional. We couldn’t have asked for more.
A lovely building for our loved one to spend his last few months with kind and caring staff throughout.
Thank you.

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Review of
Belvoir Vale
from Patrick W (Son of Resident) published on 12 March 2024

Submitted via Postal Card • Report

Overall Experience

Right from day one everything was all we could have wished for.
Nothing was too much trouble and we were kept informed with everything that was happening. All the staff without exception seemed to be focused on one thing, the welfare and comfort of the resident and for that we can't thank them enough,

knowing Dad was getting all the area and attention he needed meant so much. His older brother actually said we always had a fear of care homes but now we have seen this place that fear has gone. Dad was only in for just under 3 weeks but in that time all we can say is thank you for your amazing work in making him comfortable to the end.

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Review of
Belvoir Vale
from Charlotte M (Daughter of Resident) published on 4 January 2024

Submitted via Postal Card • Report

Overall Experience

I am continually impressed by the kindness and care of all staff members, from maintenance, laundry, kitchen, to personal carers, senior nurses and admin. Nothing is too much trouble, residents and family are always welcome at whatever time.
Thank you.

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Review of
Belvoir Vale
from Linda R (Daughter of Resident) published on 10 October 2023

Submitted via Postal Card • Report

Overall Experience

My dad passed away recently. I would like to say a massive thank you to all the staff at Belvoir. My dad was only at the care home for a short period. He moved to be with my mum. They spent the last few months together. She continues to be at the home. The staff looked after me and my brother throughout

this traumatic time.
They treated us all as part of the family.
Thank you again.

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Review of
Belvoir Vale
from Helen S (Daughter of Resident) published on 11 September 2023

Submitted via Postal Card • Report

Overall Experience

Mum resides in Gatehouse, which suits her level of dementia. The staff are wonderful and caring; they look after Mum very well. When I have raised queries or issues, they have been dealt with efficiently and professionally, to my satisfaction.

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Review of
Belvoir Vale
from Dena B (Daughter of Resident) published on 6 September 2023

Submitted via Postal Card • Report

Overall Experience

My father has only been here for one week, but in this time, he has enjoyed and settled down to his new life. He thinks he's in a hotel. The food is not bad - missing my food, he tells me! Loves the view from his window (the garden), but, still early days. Thank you for having him; he's a kind, sweet

man and will not bother the staff in any way.

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Review of
Belvoir Vale
from Brian C (Resident) published on 21 August 2023

Submitted via Postal Card • Report

Overall Experience

Pleasant atmosphere. Very good food and cleanliness. Helpful, cheerful staff.

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Review of
Belvoir Vale
from Yvonne F (Niece of Resident) published on 15 August 2023

Submitted via Website • Report

Overall Experience

My aunt has been a resident at the Belvoir Vale care home for two years. During that time she has received excellent care and attention. The staff are simply superb and care about every individual in the home. The organisation and professionalism of the management is exceptional, particularly communication

and meeting the needs of family members visiting the home. We cannot praise the home highly enough. My aunt hopes to spend many years in the home and we will continue to enjoy visiting her.

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Review of
Belvoir Vale
from Stuart B (Son of Resident) published on 3 August 2023

Submitted via Postal Card • Report

Overall Experience

My mother moved to Belvoir Vale Care Home four weeks ago. Initially she was very anxious and needy, but by the fourth week she was more calm and settled. The staff had got to know her and found that she needed to be distracted and occupied, especially with music. This has been very comforting for me

knowing that she is in good hands. I ham sure my mother is living at the right place for her needs and managing the dementia.

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Review of
Gateford Hill Care Home
from J W (Daughter-in-law of Resident) published on 13 July 2023

Submitted via Website • Report

Overall Experience

My mother in law stayed at Gateford Hill Care Home for six months whilst recovering from a severe stroke which left her severely debilitated.
Because of the excellent care and attention she received from all the staff, she has made a remarkable recovery and is now back in her own home.
My husband

and I cannot begin to express how grateful we are to such a wonderful team and would recommend this home wholeheartedly.

Reply from Jane Clinch, Manager at Gateford Hill Care Home

Thank you for your review. It was so wonderful to get to know your mother-in-law and see her progress and recovery and ultimately to see her return home. We wish you all the best for the future.

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Review of
Belvoir Vale
from Kirsten J (Daughter of Resident) published on 23 June 2023

Submitted via Postal Card • Report

Overall Experience

We could not fault the staff. Everyone was considerate, careful and always keen to treat Mum as an individual and accommodate her wishes. We were saddened, therefore, to have to make the decision to move Mum to another care home that is more accessible for her friends and former neighbour to visit,

especially those reliant on public transport. We would not hesitate to recommend Belvoir Vale to other families. Thank you for everything.

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Review of
Belvoir Vale
from S B (Daughter of Resident) published on 30 May 2023

Submitted via Website • Report

Overall Experience

My mum moved into Belvoir Vale in November 2021 and passed away there in February 2023. I am so, so pleased I found this care home for her to live in. It is a homely and comfortable place, with nice rooms and a garden and wood nearby. The staff were very attentive, caring and helpful and Mum and I enjoyed

the time there, and going out together to nearby cafés. Care was always good, and in the heatwave of summer 2022, the staff did everything they could to enable residents to stay cool and hydrated. The needs of individuals were put first, and care included outings, games, exercise, entertainment and religious input for those who wished this.
I would also like to commend the staff's support of relatives like myself, who are coming to terms with the loss of their loved one to dementia, as well as their ultimate death. Support and information were given, arrangements were made to see the home's GP and intelligent input was given over end-of-life care decisions.

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Review of
Gateford Hill Care Home
from Gordon B (Resident) published on 11 May 2023

Submitted via Postal Card • Report

Overall Experience

First class.

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Review of
Gateford Hill Care Home
from P C (Friend of Resident) published on 11 April 2023

Submitted via Postal Card • Report

Overall Experience

Very well kept, lovely staff who are very caring to residents.

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Review of
Gateford Hill Care Home
from Andrea M (Daughter of Resident) published on 11 April 2023

Submitted via Website • Report

Overall Experience

All the staff are fantastic polite caring efficient they go above and beyond, they keep us informed about our dad and his progress, the reception, admin staff and management are always polite and sociable, very chatty and always informative, cannot fault anything. The food is brill have a variety, the

rooms are spacious and light. A lovely care home, would defo recommend, the entertainment is brill, our family are highly satisfied. Daughters and wife x

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Care Homes Owned by Maria Mallaband Care Group Ltd in Nottinghamshire

Maria Mallaband Care Group Ltd Locations in Nottinghamshire (2)

Maria Mallaband Care Group Ltd Reviews in Nottinghamshire (153)

Gateford Hill Care Home

Gateford Hill Care Home

Belvoir Vale

Gateford Hill Care Home

Belvoir Vale

Gateford Hill Care Home

Belvoir Vale

Belvoir Vale

Belvoir Vale

Belvoir Vale

Belvoir Vale

Belvoir Vale

Belvoir Vale

Belvoir Vale

Gateford Hill Care Home

Belvoir Vale

Belvoir Vale

Gateford Hill Care Home

Gateford Hill Care Home

Gateford Hill Care Home

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