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Care Home Owned by Maria Mallaband Care Group Ltd in South Yorkshire

9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Maria Mallaband Care Group Ltd in South Yorkshire

Only the locations & reviews in South Yorkshire for Maria Mallaband Care Group Ltd are showing below.

View the details of all 78 locations (with 4670 reviews) owned by Maria Mallaband Care Group Ltd

Maria Mallaband Care Group Ltd Locations in South Yorkshire (1)

 

1 Care Home owned by Maria Mallaband Care Group Ltd in South Yorkshire

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Water Royd House Nursing Home

Locke Road, Gilroyd, Dodworth, Barnsley S75 3QH 

9.6 83 reviews
"For the first time in a long while, I can relax and feel confident that my husband is safe and well cared for. The staff are very friendly…"   Read all 83 reviews
Location Type Care Home

Water Royd House is located in Gilroyd, a small village near to Barnsley town centre. The home has easy access to the M1. Local shops, library, hairdressers, surgery, pharmacy, public house and post office are all closeby. Water Royd House provides… Read more about Water Royd House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 62 Rooms from £1,375 / week

Maria Mallaband Care Group Ltd Reviews in South Yorkshire (83)

9.3
Maria Mallaband Care Group Ltd has a Group Review Score of 9.3 (9.294) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Maria Mallaband Care Group Ltd must have a Review Score.

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Review of

Water Royd House Nursing Home

from Marion M (Wife of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the first time in a long while, I can relax and feel confident that my husband is safe and well cared for. The staff are very friendly and obliging and make the place feel like a home from home. My husband is encouraged to participate in all activities, but never forced to do so. He is not a good
mixer and does need that extra encouragement. The standard of care is very good as is the cleanliness of the home in general. A welcoming atmosphere for everyone.

Reply from Catherine Smith, Home Manager at Water Royd House Nursing Home

Thank you so much for the lovely review of Water Royd House. It will be great to be able to share this review with our colleagues who work there, who take the upmost pride in offering the best care possible.


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Review of

Water Royd House Nursing Home

from Julie S (Daughter of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff and management are very friendly and welcoming. Staff are very good at keeping us informed. Food is good - variation of meals. Good assortment of varied activities which my family and I often join in with. Rooms are well kept and clean. Mum is well looked after and has her hair done weekly. Sincere
thanks to everyone.

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Review of

Water Royd House Nursing Home

from J G (Wife of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely excellent in every possible way. The staff were brilliant all of them. So polite, friendly and genuinely caring. My husband felt safe and properly looked after from the moment he went into the home. He started to improve in his health from the moment he went in. I cannot recommend this care
home enough, it really is brilliant.

Reply from Louise Parker, Home Manager at Water Royd House Nursing Home

We appreciate you taking the time to share your positive comments regarding Water Royd House and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group. We wish you both all the best, and we all feel so blessed to be a part of the loving story of your journey together.


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Review of

Water Royd House Nursing Home

from V W (Wife of Resident) published on 14 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I wouldn't hesitate to recommend Water Royd House Nursing Home to anyone looking for a home which provides superb care for their relative, a home which has a permanent staff who are so personable and who work so effectively to ensure that each resident is cared for very well. My husband has been a resident
for over three years and I am satisfied that he is well looked after, kept clean and comfortable, provided with suitable entertainment and is as happy as he can be, given that he is now in the latter part of his life. This is a home which is well managed, which is full of caring people who do a superb caring job.

Reply from Louise Parker, Deputy Manager at Water Royd House Nursing Home

We appreciate you taking the time to share your positive comments regarding Water Royd House and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.


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Review of

Water Royd House Nursing Home

from T C (Husband of Resident) published on 14 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers and management very good; good with residents, polite, helpful and friendly.

Reply from Louise Parker, Deputy Manager at Water Royd House Nursing Home

Thank you for the kind review, we will be sure to share this with the rest of our team as it is much appreciated.


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Review of

Water Royd House Nursing Home

from M H (Wife of Resident) published on 11 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All members of staff from management to the housekeeping and maintenance spend time with all residents, speaking to them with respect and friendship.

Reply from Catherine Smith, Home Manager at Water Royd House Nursing Home

We appreciate you taking the time to share your positive comments regarding Water Royd House and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.


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Review of

Water Royd House Nursing Home

from Judith W (Daughter of Resident) published on 25 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Water Royd since June 2024, the care Mum has received from all the staff has been outstanding. Mum has been cared for with kindness, dignity and respect.


Moving Mum into permanent care was heartbreaking for all the family, Mum has advanced dementia, she became agitated, frightened

and very distressed most of the time, now she has constant reassurance and expert care which means Mum is content and importantly, feels safe.


Mum is always lovely and clean, and dressed in matching clothes, clearly Mum's dignity is important to the staff. All the staff are friendly and approachable, they always have time to listen to any concerns, and answer any questions with kindness and care. The laundry and cleaning staff do a great job, and the food is excellent. All the staff talk to Mum with kindness and respect.


Water Royd is like a family home, the care is outstanding, we can't say thank you enough for caring for Mum with such care, kindness and compassion.


Reply from Catherine Smith, Home Manager at Water Royd House Nursing Home

We appreciate you taking the time to share your positive comments regarding Water Royd House and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to, here at Water Royd.


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Review of

Water Royd House Nursing Home

from Louise P (Niece of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was admitted to Water Royd House February 2024. He was very unwell to a point where we thought we were going to lose him. 18/10/2024. My uncle is now due to be going back home, to live independently. The love, care and support he and the family have had while at WRH is amazing and without the
fantastic team I do believe he would not be going home and I would have lost an uncle. From the bottom of my heart I thank you all.

Reply from Catherine Smith, Home Manager at Water Royd House Nursing Home

Thank you for taking the time to leave us a review and share your experience that you have had at Water Royd House. We are so pleased that you and your uncle had a great experience.


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Review of

Water Royd House Nursing Home

from Keith Q (Son of Resident) published on 8 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall good experience.

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Review of

Water Royd House Nursing Home

from G P (Wife of Resident) published on 25 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Water Royd since October 2023 where he received nursing care as he has advanced Alzheimer's. I always wanted to care for him at home, but as his Alzheimer's advanced, I became unable to provide the care he needed. His move into a permanent care home was an extremely difficult
time for us both. The care and support we both received then and continue to receive from all the staff is outstanding.
Water Royd is very well managed by the manager and deputy manager. The care and support they and all their staff give to residents is excellent. All of their staff are very kind, friendly and very caring. I cannot thank them enough for the outstanding care they give. I highly recommend Water Royd to anyone who wants a first-class, caring and supportive home for their loved ones.

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Review of

Water Royd House Nursing Home

from M B (Wife of Resident) published on 29 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since coming to Water Royd from a neuro rehabilitation unit my husband has improved immensely. This is due to the commitment of the staff. Who have listened to my concerns regarding his health and have acted accordingly. Nothing seems to be too much trouble for the staff. They always seem to be smiling
and are really kind to all the clients on my husband's corridor. The atmosphere in the home is a very happy one. The food is very good and my husband has put weight on since coming here after being underweight. Well done to all the staff.

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Review of

Water Royd House Nursing Home

from A W (Son of Resident) published on 23 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mam has been in there since October 2023. She says all the staff are very kind and good to her.

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Review of

Water Royd House Nursing Home

from J D (Wife of Resident) published on 31 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my husband is always one of care and dignity. Also, the support shown to us, as a family, is always compassionate. All at Water Royd House Nursing Home contribute to making this horrible journey of ours tolerable.

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Review of

Water Royd House Nursing Home

from J P (Partner of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In spite of my partner not waiting to be in a care home, he is well cared for. I see him most days and although his illness causes mood swings, the drug regime stabilises him. We are disappointed that room refurbishment is taking years, now looking shabby in comparison to other homes, especially considering
the fees. Staff shortages are sometimes a problem. Overall good.

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Review of

Water Royd House Nursing Home

from J T (Daughter of Resident) published on 22 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into Water Royd in August 2023. This move was hard for both my father and me, his daughter. Emotions were high and we were both very scared and upset. The management and staff at Water Royd were fabulous. They were caring and loving from the first day and showed obvious care for my father
throughout his stay. They made what was a difficult circumstance a very bearable experience for both of us. They made me feel extremely welcome on all visits and the communication when I was not there was excellent. I cannot thank them enough and would recommend them to anyone wanting first-class care. Thank you, I will never forget.

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Review of

Water Royd House Nursing Home

from Gillian B (Daughter of Resident) published on 20 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both parents moved into Water Royd early August 2023, after looking around several other care homes.
Water Royd is definitely the best of all we saw. All staff are friendly and welcoming and nothing is too much trouble. The rooms and communal areas are clean, contemporary, and well-equipped, and the
homemade meals are delicious and plentiful.
Both Mum and Dad are very comfortable and happy to be here.

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Review of

Water Royd House Nursing Home

from Alison W (Daughter of Resident) published on 7 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After leaving hospital and being in respite care Dad moved in to Water Royd a week before Mum could. It was the longest week ever, when she moved in she was completely different - more relaxed and settled.
I can't thank the staff at Water Royd enough for all they've done and how welcoming they've been
to all our family. Water Royd does feel like our extended family! Thank you!

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Review of

Water Royd House Nursing Home

from Jacquie M (Daughter of Resident) published on 17 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home was excellent in looking after our father in the last few months of his life. The warmth of the team was impressive, helpfulness superb as nothing was ever too much bother. As a family, they supported us, giving us time to talk or a shoulder to cry on. We could see the genuine affection
for our father, and he was treated with dignity and kindness to the end.
A big thanks to everyone who works in the home

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Review of

Water Royd House Nursing Home

from L N (Daughter of Resident) published on 7 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Water Royd since February, the care she receives is outstanding in every way. Everyone is treated with respect and dignity, a fabulous lifestyle team who entertains.

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Review of

Water Royd House Nursing Home

from Susan B (Daughter-in-law of Resident) published on 31 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Put Mum into respite to see how she likes it, never done it before, but my husband and I want her safe while we have a holiday later in the year. She said she had really enjoyed it, all the staff were wonderful, and she couldn't thank them enough. Enjoyed the meals and really enjoyed the entertainment.
She said it was really nice to have some company. We know when she goes in again that she will be well looked after, and we won't have to worry about her when we go away. A big well done, and thank you to all staff.

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Awards / Recognitions (3)

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