Maria Mallaband Care Group Ltd in Tyne & Wear | 3 Care Homes

Review of
Garden Hill Care Home
from W L (Daughter-in-law of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

Our mother in law has really enjoyed her week in this home. She came in quite withdrawn and quiet, over the week she has blossomed, taken part in activities. Can't praise the staff enough nothing a both, very friendly and caring. Always checking on her welfare making sure she had everything she needed.

She has really enjoyed her meals and has said she would def come back.

Reply from Lindsey Cheyne, Home Manager at Garden Hill Care Home

Thank you for the lovely review, the staff will be very happy with your comments about the care they provide. We have loved having her stay with us, and we look forward to her next visit!

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Review of
Garden Hill Care Home
from M C (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

Both my mam and dad have experience in this home. My mam died there in September 2024. The most awful experience in our lives was respectfully, sensitively and professionally dealt with by the staff. The staff are the home's best asset. No problem is insurmountable and my dad wanted to be in this particular

care home now that he has stage 4 cancer. We as a family, cannot praise the home enough. Dad's every need is catered for and he is so happy and settled there. Yes, there are better homes building-wise in the area, but the most important thing, the care is the home's best asset and that cannot be respected enough.

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Review of
Earsdon Grange Care Home
from W A (Daughter of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience

Staff are always helpful and take time and trouble with mum. She is very happy in the home and especially enjoys trips out.

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Review of
Earsdon Grange Care Home
from C A (Daughter of Resident) published on 22 August 2024

Submitted via Postal Card • Report

Overall Experience

My mum has been a resident at this care home for just a few weeks. She started on respite care and as she has settled well we have extended this to longer term. The staff are very friendly and helpful. The rooms and gardens are clean and spacious. Mum likes to sit in the conservatory. There are often

activities happening and I hope mum joins in with them. I am grateful for the care she receives.

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Review of
Earsdon Grange Care Home
from J H (Daughter of Resident) published on 16 August 2024

Submitted via Postal Card • Report

Overall Experience

Since my father came to live here, we feel he is safe and well-looked after. He enjoys the good selection of food and also the singers.
Staff are all friendly and welcoming.
Can't fault anything about Earsdon Grange.

Reply from Jill, Regional Director at Earsdon Grange Care Home

Thank you for your review. We are pleased that your experience of Earsdon Grange so far has been a positive one. We will share your feedback with the staff team.

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Review of
Earsdon Grange Care Home
from L Y (Daughter of Resident) published on 29 July 2024

Submitted via Postal Card • Report

Overall Experience

My mum and I were very happy with the care my dad received whilst living at Easdon Grange. Although only a resident for a short time he settled well and we were very impressed with the care and support both he and ourselves received. We were all made to feel very welcome. Any queries or concerns were

quickly resolved and as my dad deteriorated we were very impressed and heartened by the end of live care. Thank you.

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Review of
Barnes Court Care Centre
from T G (Daughter of Resident) published on 17 July 2024

Submitted via Postal Card • Report

Overall Experience

Basic care is ok, it's the small things that get missed, i.e. false teeth not in, no glasses on, hair brushed, teeth not cleaned. Often short-staffed, so care is unable to be given to the standard the staff want to.

Reply from Michelle, Home Manager at Barnes Court Care Centre

Thank you for taking the time to leave a review. We appreciate your feedback and will pass this on to the team.

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Review of
Barnes Court Care Centre
from Debra G (Niece of Resident) published on 16 July 2024

Submitted via Website • Report

Overall Experience

The manager has been helpful and tries her best to have time to talk if we have any questions relating to my aunty.
Always someone around if there are any questions. My aunty is there on a temporary basis until decisions are made but currently, she is quite happy there.

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Review of
Earsdon Grange Care Home
from H F (Daughter of Resident) published on 12 July 2024

Submitted via Postal Card • Report

Overall Experience

I find all the staff to be really thoughtful and caring towards Mam. The entertainment lady does her utmost for all the residents. Mam is well looked after and the staff genuinely care for all the residents.

Reply from Nicola, Home Manager at Earsdon Grange Care Home

Thank you for taking the time to leave us a review and share your experience that you have had at Earsdon Grange. It will be great to be able to share your review with our staff and our Lifestyle Co-ordinator, who take the utmost pride in offering the best care and a various range of activities in our home.

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Review of
Earsdon Grange Care Home
from S T (Daughter of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience

Thank you to Earsdon Grange and the staff - all of them for being so kind and caring towards mum and supportive of her family. Everyone is very approachable and keen to do their best, despite the confusion and frustration covered by rules and regulations everyone faces today. Earsdeon Grange is clean

and tidy with lovely cleaners on hand as required. A variety of activities is always on offer and much appreciated. A variety of activities is always on offer and much appreciated. Regarding value for money it does seem on the expensive side - hope the staff are paid properly - we have wandered about having to pay for mom's incontinence pads. Altogether many thanks for her care.

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Review of
Earsdon Grange Care Home
from D C (Son-in-law of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience

My father-in-law is content and that is most important to us together with the knowledge he is in a safe and well-run home.

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Review of
Earsdon Grange Care Home
from B F (Son of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience

My mother was welcomed into the home by friendly staff. She and her specific needs are addressed as required. When visiting if we do require extra assistance help is always available. The staff treat my mother with the respect and dignity that we expect. Although she may not know where she is she doesn't

have any bad feedback for the team. That is the best we can wish for. Thank you!

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Review of
Earsdon Grange Care Home
from C T (Son of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience

Generally a very friendly care home, most staff seem genuinely caring and there is always a warm welcome on reception. My mother has settled well into the home and seems to feel safe there; staff do take time to get to know residents but as there is probably not enough for them they do not have enough

time to do this as much as they would wish. Management always approachable for any concerns issues and family kept in the loop with things. My mother says the food is lovely.

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Review of
Earsdon Grange Care Home
from J G (Sister of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience

We were worried as to how my sister would settle and I am delighted to say needn't have worried!

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Review of
Earsdon Grange Care Home
from A P (Niece of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience

The staff are all pleasant and friendly. It would be nice if more care could be taken with laundry.

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Review of
Earsdon Grange Care Home
from D J (Son of Resident) published on 3 July 2024

Submitted via Postal Card • Report

Overall Experience

Earston Grange is a warm and friendly environment. My mum is settling into it but as expected some adjustments are needed as she gets used to new surroundings. It is probably a bit early to give a meaningful response below but certainly "Good" would be our early response. We feel very hopeful.

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Review of
Earsdon Grange Care Home
from D P (Son of Resident) published on 3 July 2024

Submitted via Postal Card • Report

Overall Experience

Great staff very friendly and caring. Always clean and tidy great atmosphere. Very happy with how my father is looked after.

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Review of
Barnes Court Care Centre
from J H (Brother of Resident) published on 1 July 2024

Submitted via Website • Report

Overall Experience

My sister was admitted to Barnes Court Care Centre following a spell in hospital. It was the first time she had stayed away from the family home alone. Due to her mental and physical disabilities, it was very difficult to start trusting others to understand her very special needs. Over a year down the

line, my sister is thriving at Barnes Court. She interacts with all the staff and other residents and seems to enjoy her days there. The staff are very caring and attentive and it's a comfort to know nursing staff are at hand 24 hours. Knowing that my sister is settled and happy and in good care is a huge relief.

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Review of
Earsdon Grange Care Home
from J W (Niece of Resident) published on 13 June 2024

Submitted via Website • Report

Overall Experience

My aunt has settled in really well at Earsdon Grange. All of the staff are friendly and welcoming. Right from the start they made an effort to get to know her and encouraged her to join in with the activities. The rooms are spacious and clean. We are free to visit when suits and are made to feel welcome.

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Review of
Earsdon Grange Care Home
from A A (Wife of Resident) assisted by family/friend published on 7 June 2024

Submitted via Postal Card • Report

Overall Experience

I really enjoyed my respite stay. I was treated with the best care and respect, everything to make my visit enjoyable and my wife able to enjoy her break. I can be very inappropriate, something other homes can't handle. On one respite break a member of staff said I was a "nasty horrible man"! It broke

my wife's heart but Earsdon Grange was able to manage me without disrespecting me. It was like home from home (better food). Can't thank them enough.

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Care Homes Owned by Maria Mallaband Care Group Ltd in Tyne & Wear

Maria Mallaband Care Group Ltd Locations in Tyne & Wear (3)

Maria Mallaband Care Group Ltd Reviews in Tyne & Wear (237)

Garden Hill Care Home

Garden Hill Care Home

Earsdon Grange Care Home

Earsdon Grange Care Home

Earsdon Grange Care Home

Earsdon Grange Care Home

Barnes Court Care Centre

Barnes Court Care Centre

Earsdon Grange Care Home

Earsdon Grange Care Home

Earsdon Grange Care Home

Earsdon Grange Care Home

Earsdon Grange Care Home

Earsdon Grange Care Home

Earsdon Grange Care Home

Earsdon Grange Care Home

Earsdon Grange Care Home

Barnes Court Care Centre

Earsdon Grange Care Home

Earsdon Grange Care Home

Awards / Recognitions (3)

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