How many Care Homes does Roche Healthcare Ltd own?

Roche Healthcare Ltd own 5 Care Homes.

Which Roche Healthcare Ltd Care Homes have the highest review score?

Tudor House Nursing Home , Hartshead Manor & Fieldhead Court have the highest review score.

Roche Healthcare Ltd | 5 Care Homes

Review of
Fieldhead Court
from L F (Niece of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

My late aunt received care at Fieldhead Court for 5 days prior to her death. The team were very helpful and helped her to settle in and were very friendly to us too. As I only visited Fieldhead Court twice and my aunt wasn't in a position to use the facilities, its difficult to provide an accurate review.
Her

room was pleasant and airy, and smelt clean. The only negative I found was the unpleasant aroma on entering the main part of the home.

Reply from Kath Tanner, Manager at Fieldhead Court

We would like to thank you for completing the review card and we are pleased that you had a good experience with us, I am however sorry there was an offensive smell and will endeavour to try and eradicate this for further clients' experience. Many thanks

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Review of
Hartshead Manor
from S B (Daughter of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience

All the staff were incredible during my mums stay over a period of three months.
Every single member of the team showed such compassionate care and made my mums final journey a loving, pleasant and peaceful experience. They were all very kind and considerate at all times and for myself and Dad as

visitors could not do enough in providing valuable information and updates, always making us feel welcome.
These experiences are difficult for families and the empathy and support shown by every member of the team was exceptional.

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Review of
Fieldhead Court
from Elaina D (Niece of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience

Lovely residential home supported/cared for my auntie in her final few months they couldn't do enough for her lovely room with 2 windows facing out on to the park and the homes grounds lovely meals and a good selection on the menu and if they didn't have what she wanted on the menu they made her what

she did fancy. When attending appointments they made sure she had a packed lunch to take with her in case she got hungry. The care home and grounds are set in a beautiful tranquil location plenty of birds and wildlife. The care home is well maintained and clean, and the grounds are well cared for. The staff and management are lovely and friendly always happy to help and go above and beyond for the residents plenty of in house activities from flower arranging, holy communion, carol singers at Christmas and a visit from crunchy the horse and Santa. Lovely and quality meals plenty of hot drinks and snacks offered throughout the day fresh juice in your room changed regularly.

Reply from Kath Tanner, Manager at Fieldhead Court

We cannot thank you enough for your very kind words and to let you know your Auntie was a pleasure to care for her in the short time she was with us, our deepest thoughts are with the family as they go through the time without her. Take care

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Review of
Fieldhead Court
from Glynn W (Son of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience

Fieldhead Court have been absolutely fantastic throughout my dads care to the end of his life. We couldn't have asked for a better care home for my dad. The staff were all lovely and were very attentive. They looked after him with dignity and respect throughout. They always had something on for the

residents to do and even did some trips which he loved. We couldn't have asked for more

Reply from Kath Tanner, Manager at Fieldhead Court

He certainly did enjoy his outings and getting involved with the activities within the home and his afternoon coffee in the garden with family, he was a pleasure to care for, and our thoughts are always with the family at the time of loss. Many thanks from us all at Fieldhead Court. Take care

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Review of
Hartshead Manor
from C M (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience

Mum is very happy + well care for.
The staff are all lovely.
I would recommend it.

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Review of
Fieldhead Park
from L B (Daughter of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

Mum has been at Fieldhead Park for 6 weeks we have found the care given to her very good. All the staff are lovely. Mum is very happy here.

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Review of
Hartshead Manor
from v s (Daughter of Resident) published on 28 February 2025

Submitted via Website • Report

Overall Experience

The care provided by staff to my mother is first class. The staff are always professional, caring, thoughtful and cater for mother's needs. The home provides a range of activities and has an activity coordinator who is well established and always provides thoughtful wide ranging activities for all residents.

The home's minibus is such a bonus too. My mother has been a resident since December 2024 and I cannot thank the staff enough to know the peace of mind and reassurance.
All my family know mum has thrived in such a nurturing and attentive environment. I had given up hope of finding such a first class home until I visited Hartshead Manor. The staff have regular training sessions and know the manager is fully involved with staff having regular meetings to ensure standards are high. I highly recommend this home its simply the best in my opinion around. The food is outstanding with all meals cooked on site. My Mother loves the food.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you for your lovely review, knowing your Mum coming into a care home was a big decision for you all, I am glad it has been successful. I will share your comments with all our team.

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Review of
Hartshead Manor
from E B (Wife of Resident) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience

The care my husband receives is excellent, he has been in the home for almost two years and the staff are now like a second family to us. They are always there for me as well if I am feeling down and when he has a bad day. I would highly recommend this care home to anybody who themselves or their relative

can no longer live in their own home anymore.

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Review of
Hartshead Manor
from J F (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

Mum has excellent, personal care. Always noting her interests and making sure she feels included and well cared for. The staff are always friendly and happy to help make life easier for her, especially when she is confused or agitated.

Reply from Christine Matthews, Manager at Hartshead Manor

Your comments are gratefully received. I have been shared with rest of the team.

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Review of
Hartshead Manor
from J T (Friend of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

I visit my dear friend every week at Hartshead Manor. I always find it to be clean and smell nice. From the moment you walk through the door everyone is so friendly and can't do enough to make you feel welcome. My friend is content here and I would definitely recommend this home to others.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you for your review, I have shared this will staff. If you have any suggestions how service could be improved on it is always welcomed.

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Review of
Hartshead Manor
from Catherine B (Daughter-in-law of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

My mum-in-law has been a resident at Hartshed Manor Nursing home for around 18 months.
She was admitted to Hartshed following discharge from hospital after an acute delirium.
This was quite a distressing situation for her as well as family. The staff at Hartshed were absolutely amazing, fully understood

the distress she was suffering and spent lots of time with her to understand her needs and what made her happy.
The fabulous compassionate care continues. She loves going on day trips, spending time in the garden.
There is a holistic approach to meeting care needs and excellent communication with family.

Reply from Christine Matthews, Manager at Hartshead Manor

It has been good to see your relative settle and enjoy life in the home. I have shared your lovely comments with all the team.

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Review of
Hartshead Manor
from J S (Son of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

It's something I never thought would occur, having my mum put into care but sadly, I realise it comes to us all. Staff are all very nice, heating is good. Lovely gardens. I've found the food to be very good. Seems to be a nice atmosphere. Parking is excellent.

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Review of
Hartshead Manor
from K H (Daughter of Resident) published on 15 January 2025

Submitted via Website • Report

Overall Experience

Extremely pleased with all aspects of the care that's shown towards my dad and his journey through dementia. Always time to listen and act upon any decision to be made. Dad's settled in right from the first week. The team supporting dad are like our extended family, so caring and very thoughtful. Meals

have always been to dad's liking.

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Review of
Hartshead Manor
from L B (Wife of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

My husband has been at Hartshead Manor for 15 months, the care that he receives is excellent the carers can't do enough for him. These last few months he has not been very well they have changed is medication so that he is much calmer and more alert which it makes me and my family very grateful. When

we go and see him the carers can't do enough to make us more welcome.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you for your review, we are happy you have shared your experience of our service with others. It has been a person centred approach and you and your family contributed to this successful also.

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Review of
Hartshead Manor
from Andrea B (Wife of Resident) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience

The home is clean and very nicely decorated. The bedrooms are warm and safe. Very good food and choice.
Excellent and caring staff. Excellent activities. My husband is quite content at Hartshead and I doubt that he could be anywhere better.

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Review of
Fieldhead Park
from C F (Grandson of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

The staff are very nice, the only negative I have is that we have been told to use the side door (delivery entrance) but when press the bell and nobody comes and answers, you can be stood there for at least 20 minutes waiting for somebody to answer and it's the same for the main entrance nobody answers

for ages after pressing the bell.

Reply from Hailey Eachus, Manager at Fieldhead Park

Thank you so much for your review this does mean a lot to the staff, we are sorry that sometimes it takes a while to get to the door if staff are busy, but I will re-discuss this at our daily meetings with staff, my office is at the front door so I do aim to answer as quickly as I can, thank you for bringing this to our attention.

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Review of
Fieldhead Court
from Russell T (Son of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience

If there are angels amongst us they most certainly work at Fieldhead Court. The respect and dignity they showed to our late father was absolutely amazing. A memory that will stay with me is that even after he had passed away the nurse on duty knocked on the bedroom door before entering and then asked

our father if it was ok to enter. Wonderful people to whom we will always be thankful for making the last few days of our father's life so comfortable. If only we had discovered Fieldhead Court several years ago would our Fathers care have been so much better.

Reply from Kath Tanner, Manager at Fieldhead Court

We cannot thank you enough for the kind words and we like yourself had met your father when he first needed care. I will feed your lovely words to the team. Thank you

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Review of
Hartshead Manor
from Elizabeth F (Wife of Resident) published on 20 November 2024

Submitted via Postal Card • Report

Overall Experience

My husband, who suffers from Alzheimer's dementia, has been a resident at Hartshead Manor since July 2024. The staff soon got him settled in and I cannot praise them enough for the way they care and look after him. They are always polite and friendly and if I have any concerns they take time to talk

to me and allay any fears and worries I have.

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Review of
Fieldhead Park
from M S (Daughter-in-law of Resident) published on 13 November 2024

Submitted via Postal Card • Report

Overall Experience

My mother-in-law has settled in well. She seems so much more happy here. She always says how lovely all the staff are and how friendly. She is taken out on visits and has done so much. She enjoys the friendliness of the staff and in return is happy and cared for. I do believe she is actually living

her best life now, laughing and getting out and being with new friends. So thank you for looking after her at a vulnerable and lonely scary time of her life. It has made us happy to see her loving life again at 83.

Reply from Hailey Eachus, Manager at Fieldhead Park

Thank you so much for this it is lovely to see how happy she is here with us, I will share your review with the staff.

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Review of
Mansion House
from Ian A (Son of Resident) published on 5 November 2024

Submitted via Website • Report

Overall Experience

I can't praise this place and its staff highly enough, my mum sadly passed away here at the end of October 2024 and the amount of care that all the staff provided at this residence was absolutely exemplary.
They made both me and my daughter's experience much less painful than it could have been and

I can't thank them all enough.
Care homes get some bad press but I can't fault anything about Mansion House.
Heartfelt thanks once again.

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Care Homes Owned by Roche Healthcare Ltd

Roche Healthcare Ltd Locations (5)

Roche Healthcare Ltd Reviews (131)

Fieldhead Court

Hartshead Manor

Fieldhead Court

Fieldhead Court

Hartshead Manor

Fieldhead Park

Hartshead Manor

Hartshead Manor

Hartshead Manor

Hartshead Manor

Hartshead Manor

Hartshead Manor

Hartshead Manor

Hartshead Manor

Hartshead Manor

Fieldhead Park

Fieldhead Court

Hartshead Manor

Fieldhead Park

Mansion House

Awards / Recognitions (0)

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