Orchard Care Homes in Derbyshire | 4 Care Homes

Review of
Chatsworth Lodge Care Home
from M W (Friend of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

There is always a warm and friendly welcome when I visit a friend at this home. Residents can stay in their rooms if they wish or be with others in the sitting room or conservatory which overlooks the garden. There is a good mix of activities for those who wish to join in. Management and staff do their

very best for everyone. Carers are always busy looking after someone. So the only negative is that my friend sometimes has to wait for them to answer her requests for the toilet when she needs it.
All in all a lovely atmosphere at this home.

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Review of
Chatsworth Lodge Care Home
from K S (Sister-in-law of Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience

Always a nice welcome from staff, residents are cared for and given attention. Communal areas are not over crowded. Residents are allowed to sit where they like. There are no lingering smells and residents are clean.

Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home

Thank you so much for your kind review. It's lovely to know that the hard work staff put in to create a welcoming, caring, and clean environment is acknowledged and appreciated.

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Review of
Chatsworth Lodge Care Home
from Michele J (Daughter of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

Mum only moved into the home on 16th December 2024. She seems to have settled well. The room is spacious and clean (bedroom). Staff have been helpful and welcoming. The care home is clean, tastefully decorated and a welcoming environment.

Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home

Thank you for leaving such a positive review. We work hard to ensure we deliver the care people deserve.

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Review of
Chatsworth Lodge Care Home
from Stephen B (Son of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

Dad is cared for very well by Chatsworth Lodge Care Home. The manager is a very good manager and getting the staff organised.

Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home

Thank you for your review. We take pride in delivering a great service to the people in our home.

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Review of
Chatsworth Lodge Care Home
from Rachel P (Granddaughter of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

All the staff have been really welcoming, friendly and helpful. I can tell they genuinely care about the residents. Nanna seems really happy here and it puts all our minds at ease.

Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home

Thank you for your kind words. It's a pleasure and a privilege to be able to do what we do for people in our care.

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Review of
Eckington Court Nursing Home
from A W (Father of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

Our dad has been in Eckington Court since September and we have had a lovely experience, the staff are so friendly and caring and always makes us feel welcome when visiting. The food is home cooked every day and looks amazing. The management is lovely and approachable and they engage with all the residents

there. The care home is always clean and the cleaners do an excellent job.
Our dad loves been their and says the staff are his extended family.

Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home

Thank you for your review. We are glad to know your dad is happy here.

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Review of
Chatsworth Lodge Care Home
from Colin S (Son of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

The care and attention is excellent. The staff are friendly and approachable, nothing is too much trouble. The food is excellent and always a choice. Residents are treated with dignity. There is always a range of activities where residents can be involved as much as they want. We have no worries about

the care my mother receives.

Reply from Zenka shires, Home Manager at Chatsworth Lodge Care Home

This is such a lovely review to receive. Thank you so much for your kind words. Our staff do work very hard to deliver the care and support that our people need and deserve. It's lovely to know that our hard work is acknowledged and appreciated.

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Review of
Chatsworth Lodge Care Home
from Peter M (Brother of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

My sister was a resident of Chatsworth Lodge Care Home for two years. Throughout that time, she was treated with care, dignity and respect. Although her initial reaction to going into a care home was one of the great reluctance, she was made to feel welcome, safe and secure. She often said she loved

being there and the entire family are grateful for the dedicated care she received in her time in the home, many thanks.

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Review of
Chatsworth Lodge Care Home
from C B (Daughter of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience

Neglected my dad after being in respite, my dad was not showered or bathed for a month. My dad had a water infection the first week and was treated twice but not administered antibiotics correctly and completely. I had to alert the managers three times about my dad's urine being dark. They ignored my

concerns and made excuses to why they couldn't get a water sample I got the sample twice myself. With delays in his care needs and basic fluids my dad came home and had emergency care ambulance for dehydration and check for sepsis. My dads dementia has deteriorated and delirium has been ongoing since. Stay was from September 17th until 7th November. Paracetamol wasn't given when clearly unwell. GP prescribed it, they wouldn't give it because dad's temperature had come down after I gave him my paracetamol, and the same day the GP prescribed them. They just didn't seem concerned at all. Poor medication administration and lack of consistency with care. Food poor, no fruit, small portions.

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Review of
Riverdale Care Home
from P G (Wife of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience

The Unit Manager invited me to Riverdale to review my husband's care plan. I was very pleased with the thoroughness of the review and how well she knew my husband. I was able to cover a small number of concerns I had and the care plan was updated accordingly. I went to see my husband immediately afterward

and saw some of the updates being put into action.
I was pleased to hear about their plans to introduce new activities and I met the new activities leader.
There has been a big improvement in my husband's care over the past 12 months owing to the positive changes the new management has driven forward.

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Review of
Chatsworth Lodge Care Home
from L P (Daughter of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience

This was Mum's first experience of respite care which was on the whole pretty good. The care home manager was brilliant in welcoming Mum and was always willing to answer any questions. The staff were mostly friendly, my only issue was it sometimes took a while to take Mum to the toilet when she needed

it but I understand that there were lots of other residents to look after too. Overall a good experience.

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Review of
Riverdale Care Home
from Debs N (Daughter of Resident) published on 23 August 2024

Submitted via Website • Report

Overall Experience

All staff are amazing and give a good standard of care to all residents. Good recreation and activities are available. Recent improvement in good communication and involvement in care for relatives is fantastic. I can't thank everyone enough for the care of Mum, it puts my mind at ease that she is so

well looked after and her best interests are taken care of when she is now unable to do these things for herself. Many, many thanks.

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Review of
Chatsworth Lodge Care Home
from V C (Daughter of Resident) published on 13 August 2024

Submitted via Postal Card • Report

Overall Experience

First impressions count and from when I first viewed the home I was not disappointed. It's always been my Mum's worst nightmare to go into a home but she's brighter, no longer lonely, joins in or watches activities, and has even been taken out to the local supermarket shopping. The rooms are bright,

the lounge is arranged with groups of seating areas (not in one big circle) and the conservatory and garden are a bonus. The best compliment is to all the staff simply amazing. Nothing is too much trouble - definitely the home's best asset.

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Review of
Chatsworth Lodge Care Home
from J B (Partner of Resident) published on 18 July 2024

Submitted via Postal Card • Report

Overall Experience

My partner had respite care in Chatsworth Lodge. I was impressed with all the staff. They had the residents care all the time which is brilliant. He enjoyed all the activities which were well organised. He loved the food and snacks. He said he felt at home and he settled down well.
A big thank you.

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Review of
Chatsworth Lodge Care Home
from A M (Daughter of Resident) published on 16 July 2024

Submitted via Postal Card • Report

Overall Experience

The care home is managed with a professional and good approach supported by a care team of dedicated carers with a variety of responsibilities - from cleaning, cooking, medical, and general daily tasks.
These are all undertaken with a focus on my Mum's dignity and overall care, with an additional sense

of humour, respect, and genuine care for her best interests.
I feel confident that the staff cares for Mum with 100% commitment and that she is settled and well looked after despite her dementia deterioration.

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Review of
Millfield Nursing Home
from June C (Daughter of Resident) published on 27 May 2024

Submitted via Postal Card • Report

Overall Experience

I'm more than happy with the care my mum receives. All the staff are friendly and always willing to help with anything.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and I will pass your comments on to the team. Kind regards.

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Review of
Eckington Court Nursing Home
from S H (Daughter of Resident) published on 23 May 2024

Submitted via Website • Report

Overall Experience

Dad has been here over 4 years.
Care staff are polite, hard working and patient.
They are appropriately affectionate with residents and chat and engage with them.
Staff contact doctors if necessary and always update me if dad isn't well or has had a fall.
Dad enjoys the meals, which are usually

cooked from scratch. Buns, cakes and desserts are freshly made.
The activities coordinator works hard to put on a range of activities to entertain and stimulate residents.
The home encourage us to attend family meetings and welcome our suggestions.
Dad is grateful for the care he receives and it is reassuring to see that staff are fond of him.

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Review of
Millfield Nursing Home
from Julie R (Daughter of Resident) published on 20 May 2024

Submitted via Website • Report

Overall Experience

Mum spent her last few months at Millfield and we couldn’t have wished for a better place to end her days.
All the staff were fabulous with her. They loved her like their own.
They welcomed us as visitors anytime. Which we greatly appreciated during her final week.
We as a family would like to thank

each and every member of staff.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and I will pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you believe that your mum received excellent care and you felt supported by the staff. It was a pleasure to care for your mum she will be missed by staff and residents, condolences to you all. Kind regards.

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Review of
Millfield Nursing Home
from N G (Daughter of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience

My mother stayed at Millfield Nursing Home struggling with poor mobility following a hospital admission. Sadly I feel that my mother’s physical and mental health declined in the four weeks that she was there and the promise of care that would be provided for my mother was not fulfilled. The high price

does not reflect a high standard of quality of care and value for money. However the thing I find the most shocking was getting my mother to sign a Residence Contract without a family member present. I was later told “she has capacity” but at 96 I feel this is totally unacceptable. Yes, she has capacity but not to sign a 13-page contract setting out the legally binding terms and conditions of her stay. This really is not good practice.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Dear NG. Thank you for taking the time to leave us a review. Your feedback is really important to us here at Millfield. With regards to the concerns you have raised, I would be happy to speak with you about this directly. Please do reach out to me or a member of the team here if you would like to discuss your concerns in detail. The safety, comfort and wellbeing of all our residents is of paramount importance to us and hopefully I can provide all the necessary reassurance around how we plan and deliver the best possible care for the people who live with us. Best wishes

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Review of
Chatsworth Lodge Care Home
from S S (Stepson of Resident) published on 15 May 2024

Submitted via Postal Card • Report

Overall Experience

This place treats all residents with care and compassion and the staff go out of their way to look after all the residents.
All the staff have boundless energy to care for all.
The food in this place is good. Makes sure all have a very good experience.

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Care Homes Owned by Orchard Care Homes in Derbyshire

Orchard Care Homes Locations in Derbyshire (4)

Orchard Care Homes Reviews in Derbyshire (181)

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

Eckington Court Nursing Home

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

Riverdale Care Home

Chatsworth Lodge Care Home

Riverdale Care Home

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

Millfield Nursing Home

Eckington Court Nursing Home

Millfield Nursing Home

Millfield Nursing Home

Chatsworth Lodge Care Home

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