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Care Home Owned by Orchard Care Homes in North East Lincolnshire

9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Orchard Care Homes in North East Lincolnshire

Only the locations & reviews in North East Lincolnshire for Orchard Care Homes are showing below.

View the details of all 23 locations (with 1212 reviews) owned by Orchard Care Homes

Orchard Care Homes Locations in North East Lincolnshire (1)

 

1 Care Home owned by Orchard Care Homes in North East Lincolnshire

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Eaton Court Nursing Home

Eaton Court, Grimsby DN34 4UD 

9.7 65 reviews
"Mum is happy here. If she is happy then so am I. Luckily also despite Alzheimer's, she is very compliant goes with the flow and enjoys…"   Read all 65 reviews
Location Type Care Home

Eaton Court Nursing Home provides residential, nursing, and short-term respite care from their warm and welcoming nursing home. Part of the award-winning Orchard Care Homes group, the Grimsby nursing home offers a contemporary and inviting environment,… Read more about Eaton Court Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 45 Rooms from £1,261 / week

Orchard Care Homes Reviews in North East Lincolnshire (65)

9.4
Orchard Care Homes has a Group Review Score of 9.4 (9.423) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Orchard Care Homes must have a Review Score.

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Review of

Eaton Court Nursing Home

from T S (Daughter-in-law of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is happy here. If she is happy then so am I. Luckily also despite Alzheimer's, she is very compliant goes with the flow and enjoys activities with lovely staff. After being a full-time carer for her for 2 years before she came to you I was finding it very stressful, but now we are both happy and
appreciate all that is done for her.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you so much for taking the time to review the home and giving the team such positive feedback, it is very much appreciated.


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Review of

Eaton Court Nursing Home

from D R (Son of Resident) published on 19 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, very friendly and helpful. Would highly recommend it. Medical care is always on hand. Very clean facilities.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you so much for your kindness and for letting us continue to support you to care for your mother


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Review of

Eaton Court Nursing Home

from M S (Brother of Resident) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff and carers are extremely helpful and friendly towards my sister, and she enjoys her stay.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you so much for taking the time to review the Home. We are pleased that you are happy with the care we are providing.


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Review of

Eaton Court Nursing Home

from J T (Daughter of Resident) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Eaton Court is a lovely home with a family atmosphere.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review us and for letting us look after your lovely mother


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Review of

Eaton Court Nursing Home

from S B (Father of Resident) assisted by family/friend published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy with my daughter's care and in herself she seems very relaxed and we can't thank all the staff enough.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review the Home and for your kind words, we are all so pleased that she has settled into the Home so well


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Review of

Eaton Court Nursing Home

from V H (Granddaughter of Resident) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home and staff. My grandad is happy here.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review the Home and for your kind words.


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Review of

Eaton Court Nursing Home

from J B (Daughter of Resident) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel mum's room always looks unkept, with lots of discarded items around. Mum's personal belongings are often knocked over etc. Mum often hadn't been cleaned when we arrived at 11 am.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review us. Over the past 4 years of living with us, your Mum's condition has changed and we need more equipment to provide for her needs. We are aware that this equipment can make her room look cluttered and we will remind staff to try to prioritise her personal possessions over the equipment required. As always we are willing to discuss this with you when you next visit.


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Review of

Eaton Court Nursing Home

from S B (Friend of Resident) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend is doing really well since being at Easton Court.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review the Home. the Team work hard and we all appreciate your positive feedback


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Review of

Eaton Court Nursing Home

from D B (Daughter of Resident) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been confined to a Careflex chair for eight years since suffering a stroke, despite being completely dependent she has never had any pressure care problems. I like how the staff include everyone in the activities despite their abilities. Eton Court is always clean and tidy and smells fresh.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review the Home and for your kind words.


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Review of

Eaton Court Nursing Home

from D S (Daughter of Resident) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is always treated with care and respect. The carers and nursing staff are so kind, lovely and friendly. It is a very nice nursing home, a home away from home. We enjoy visiting and feel as a family, that mum is very happy at Eaton Court. Thank you to everyone.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review the Home and for your kind words, you and your mum are part of the family here.


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Review of

Eaton Court Nursing Home

from S M (Sister of Resident) published on 1 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always found the Nursing Home to be very welcoming and friendly. The home is very clean and tidy with dedicated staff and the building is always warm.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review our Home, we are so pleased that you are happy with the care we provide


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Review of

Eaton Court Nursing Home

from Reg F (Son of Resident) published on 4 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father lived for 4 years at Eaton Court before his recent death aged 93. My mother lived there for a shorter period before her death in 2020.
Throughout this time their care has always been excellent. The staff are very friendly and treat the residents more like family. Their job is not always
easy but usually tackled with a positive attitude and where appropriate a smile on their faces.
Thank you all for all your efforts.
My family are all convinced we made the right choice for Mam and Dad.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for your review, it was a privilege to be entrusted with the care of our lovely mum and dad. They, and you, are family.


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Review of

Eaton Court Nursing Home

from Charli G (Daughter of Resident) published on 19 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly, extremely caring and generous with their time. We only wish we had placed my dad here sooner. The home is a hive of activity, with lots going on to enrich the residents. We can not thank the team at Eaton Court enough.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you so much for your review, the team at Eaton Court work so hard and it is lovely to know their efforts are appreciated.


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Review of

Eaton Court Nursing Home

from Tracey L (Daughter of Resident) published on 18 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Eaton Court are all friendly and courteous and go out of their way to meet Mum's needs.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you so much for your review, it is a privilege to be trusted with the care of your lovely mum.


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Review of

Eaton Court Nursing Home

from Moira G (Friend of Resident) published on 3 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my friend, for whom I have power of attorney, from another residential home in Grimsby, which can be very traumatic for someone with dementia. That friend has been met with kindness, encouragement and is receiving excellent care, despite being very negative and at times very awkward. I am so
pleased with all aspects of the home. It is clean, bright and very welcoming. All the staff are hardworking, efficient and friendly and the food is very good. There is a lot on offer for residents who choose to participate. The manager is very approachable and the place runs like a well oiled machine. Organisation and communication are excellent. I have nothing but admiration for staff who work in the care sector, it is definitely a vocation! Well done Eaton Court!

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you so much for your positive words, the team at Eaton Court always give 100% and it is lovely to know we make a difference.


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Review of

Eaton Court Nursing Home

from Susan C (Daughter of Resident) published on 22 October 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When you have to have a loved one needing 24-hour care it's hard because you feel you should be doing it. My mum needed this care. I am so pleased my mum went here. The care she received was better than excellent all the staff where so kind and caring I can not thank them enough. The home itself is
lovely, clean, no urine smell that you get in a lot of homes. All I can say is thank you from bottom of my heart for the care you gave my mum.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

It is always a privilege when we are asked to look after loved ones at the end of their lives and it is always so reassuring for the team to know they got it right. Thank you for taking the time to write this and thank you for trusting us with your lovely Mum. Anne and the Team at Eaton Court


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Review of

Eaton Court Nursing Home

from Michaela D (Sister of Resident) published on 22 May 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our much-loved family member has been a resident at Eaton Court for only a relatively short time. She was previously undertaking specialist rehabilitation support at Goole Neurological Rehabilitation Unit.
Sadly despite the Rehabilitation Teams specialist care our loved one did not progress and as
a family, we were told it was time to identify residential/nursing care provision.
With excellent support from an adult social care agency, we began the heart-wrenching process to move our loved one closer home to all of us.
From the very first phone call of enquiry to Eaton Court, I felt listened to and reassured.
We met with the manager and she answered our questions with empathy and honesty.
We found the establishment bright and spacious with friendly staff.
Our loved one is now settled in and she has received excellent nursing care and continues to do so.
Staff are attentive and treat our loved one with dignity and respect.
Thank you all of you. We appreciate you all.
Stay safe.

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Review of

Eaton Court Nursing Home

from Julie (Daughter of Resident) published on 19 May 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The environment is lovely. Clean and lots of natural lighting. Nice communal areas and dining room. Staff are incredibly hardworking, kind and contribute to a positive atmosphere. The activity workers are creative, fun and inclusive. The managers are approachable, responsive and professional. I feel
all staff go out of their way to help residents and families and friends. The food is also absolutely delicious and nutritious. There is a real family atmosphere and relations get to know each other and support each other too. This home is a model for what a care home should be. My only negative is that I know care home staff are low paid but highly skilled and should receive a better salary than they do.

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Review of

Eaton Court Nursing Home

from Coreen P (Daughter of Resident) published on 11 May 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since August 2019. She was made to feel special from the moment we stepped into the home. The home itself is so bright, plenty of natural light and all the rooms including common areas, are well decorated. Plenty of activities during the day by staff and all staff make an effort
to chat with the residents. Mum is really happy there, which means I and other family members feel confident she is getting the best care.

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Review of

Eaton Court Nursing Home

from Sam (Granddaughter of Resident) published on 5 May 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has a friendly welcoming atmosphere. I regularly visit with my young children and everyone is lovely with them. We have got to know other residents and their families from sitting with each other in the communal area (before the lockdown). For my Grandad’s 90th birthday, the catering staff
made him a lovely cake.
Throughout the lockdown, the staff have been lovely helping me to speak to my grandad on the phone which I don’t usually do and I’ve even managed to see him on a video call which made both of our day.

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Awards / Recognitions (3)

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