Summer Fayre
Organiser: Bupa Care Homes
Date:
Saturday 21 Sep 2019
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Only the locations & reviews in Bath & North East Somerset for Bupa Care Homes are showing below.
View the details of all 115 locations (with 9713 reviews) owned by Bupa Care Homes
Lower Shockerwick, Bath BA1 7LL
"Shockerwick House Care Home has been magnificent in looking after my 100 year old godmother including giving her a fabulous party for her…" Read all 82 reviews
Shockerwick House is an historic building that has been lovingly converted into a care facility, offering nursing and residential care, support for younger adults with a physical disability, convalescence, palliative and respite care. Shockerwick… Read more about Shockerwick House Care Home
Submitted via Postal Card • Report
Reply from Lisa Henderson, Customer Care Advisor at Shockerwick House Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your Godmother in our care. We hope to continue providing your loved one with the best possible care. We will discuss your feedback with the home's manager to help them continually improve their service.
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Submitted via Website • Report
Reply from Maria Ricketts, Customer Care Adviser at Shockerwick House Care Home
Thank you for your lovely review. It is always nice to hear words like "Kindness" and "Dignity" being used to describe our care. We are glad to help you and your family through such a difficult time.
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Submitted via Postal Card • Report
Reply from Fran Donno, Customer Service Adviser at Shockerwick House Care Home
We appreciate you taking the time to leave your lovely review. We are so pleased to hear that you had a positive experience at Shockerwick House Care Home and that you were well cared for and looked after. It is always nice to hear words like "Kind" and "Helpful" being used to describe our staff. Thank you for choosing Shockerwick House for your stay.
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Submitted via Website • Report
Reply from Fran Donno, Customer Service Adviser at Shockerwick House Care Home
Thank you for your lovely review. It is always nice to hear words like 'friendly' and 'warm' being used to describe our staff and we are pleased to hear that you are impressed with the food, facilities and staff at Shockerwick House. Hopefully, you will go away from this feeling like your loved one received the best possible care.
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Submitted via Website • Report
Reply from Grace Langfield, Customer Service Adviser at Shockerwick House Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved ones are cared for and looked after so well with us. It's wonderful to hear words such as "patience" and "unfailing kindness" being used to describe our care. Thank you for choosing Shockerwick House care home.
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Submitted via Website • Report
Reply from Fran Donno, Customer Service Adviser at Shockerwick House Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after and it is always nice to hear words like Helpful and Supportive being used to describe our staff. We are pleased to hear that your mother feels safe and we are happy to hear that your mother feels like a part of our Shockerwick House family. We hope to continue providing your loved one with the best possible care.
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Submitted via Website • Report
Reply from Eden Tomlinson, Customer Service Adviser at Shockerwick House Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved ones are cared for and looked after. We hope to continue providing your Parents with the best possible care.
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Submitted via Website • Report
Reply from Grace Langfield, Customer Service Adviser at Shockerwick House Care Home
Thank you for leaving your lovely review. We are so pleased to hear Shockerwick House have done everything it can to make the transition as smooth as possible. It is nice to hear our care home staff are doing everything they can to care for both your Mother and yourselves as the family too. We will certainly pass your comments on to the manager.
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Submitted via Website • Report
Reply from David Mclean, Customer Service Adviser at Shockerwick House Care Home
Thank you for your kind words. It is always nice to hear from friends feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make their stay as comfortable as possible.
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Submitted via Postal Card • Report
Reply from Grace Langfield, Customer Service Adviser at Shockerwick House Care Home
Thank you for your lovely review. It is always nice to hear words like “kindness” and “excellent” being used to describe our care and the staff at Shockerwick House. Thank you for choosing us for your stay.
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Submitted via Postal Card • Report
Reply from Grace Langfield, Customer Service Adviser at Shockerwick House Care Home
Thank you for your feedback, we are pleased that you are taken care of so well in our home. We will discuss your feedback with the home’s manager to help them continually improve their services.
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Submitted via Postal Card • Report
Reply from Grace Langfield, Customer Service Adviser at Shockerwick House Care Home
Thank you for taking the time to leave your review. We are really pleased to hear you found the care we provide so accommodating and overwhelmingly positive, we hope it made you feel very well cared for and looked after during your respite. We will discuss your feedback with the home’s manager to help them continually improve their service.
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Submitted via Website • Report
Reply from Rebecca Kellegher, Customer Service Adviser at Shockerwick House Care Home
Thank you for taking the time to leave your lovely review. We are so pleased to hear you are happy with the care provided at Shockerwick House and if there is anything more we can do to make your son's stay as comfortable as possible, please do let us know.
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Submitted via Website • Report
Reply from David Mclean, Customer Service Adviser at Shockerwick House Care Home
Thank you for taking the time to leave your review. It is always nice to hear words like “kind” and “helpful” being used to describe our care. Hopefully, you will go away from this feeling like you received the best possible care and thank you for choosing Shockerwick House for your stay.
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Submitted via Website • Report
Reply from David Mclean, Customer Service Adviser at Shockerwick House Care Home
Thank you for taking the time to leave your lovely review. We are saddened to hear about your loss. We were glad to help you and your family through such a difficult time and to hear you felt at ease with your Mum in our care. It is always nice to hear words like “kind” and “honest” being used to describe our care. Hopefully, you will go away from this feeling like your Mum received the best possible care.
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Submitted via Website • Report
Reply from David Mclean, Customer Service Adviser at Shockerwick House Care Home
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything we can do to make their stay as comfortable as possible, and we look forward to seeing you again soon.
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Submitted via Postal Card • Report
Reply from Fran Donno, Customer Service Adviser at Shockerwick House Care Home
Thank you for your lovely review. We are so pleased to hear that you are comfortable and happy with the care you are receiving at Shockerwick House. Please let us know if there is anything we can do to make your stay as pleasant as possible.
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Submitted via Postal Card • Report
Reply from David Mclean, Customer Service Adviser at Shockerwick House Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your father in our care, and we hope Shockerwick House care home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make your father's stay as comfortable as possible, and we are looking forward to seeing you again.
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Submitted via Postal Card • Report
Reply from David Mclean, Customer Service Adviser at Shockerwick House Care Home
Thank you for your lovely review, and we appreciate you taking the time to leave us your experience in Shockerwick House. It is always nice to hear words like "safe" and "secure" being used to describe our care. Thank you for choosing our home for your stay, and please let us know if there is anything we can do to make your stay as comfortable as possible.
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Submitted via Postal Card • Report
Reply from Alison Horridge, Customer Advisor on behalf of the team at Shockerwick House Care Home
Thank you for your lovely review. It is so nice to hear you describe Shockerwick House as wonderful. Thank you for choosing us to care for your brother.
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Bupa Care Homes
Date: Tuesday 28 Feb 2023 More details
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Organiser: Bupa Care Homes
Date:
Saturday 21 Sep 2019
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Organiser: Bupa Care Homes
Date:
Thursday 26 Oct 2017
Location: The Kings Café No. 2 The Broadway, RG14 1BA
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