Care Homes Owned by Bupa Care Homes in Hertfordshire

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Hertfordshire

Only the locations & reviews in Hertfordshire for Bupa Care Homes are showing below.

View the details of all 115 locations (with 9800 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Hertfordshire (8)

 

8 Care Homes owned by Bupa Care Homes in Hertfordshire

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Erskine Hall Care Home

Watford Road, Northwood HA6 3PA 

9.8 94 reviews
"Erskine Hall is an excellent care home which offers wonderful service, in this case my father. They are given 3 meals a day plus tea,…"   Read all 94 reviews
Location Type Care Home

Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with Parkinson’s or Huntington’s care. Respite bookings can be… Read more about Erskine Hall Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 74 Rooms
Tenterden House Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN 

9.8 76 reviews
"My mum was placed at Tenterden House after a 6 week stay in hospital. From the moment she arrived, she was made to feel comfortable and at…"   Read all 76 reviews
Location Type Care Home

Tenterden House provides long and short-stay residential and nursing care. From Parkinson’s, cerebral palsy, MS and other complex and long term conditions, Tenterden House offers care for older people with a wide range of care needs. Set in 13-acres… Read more about Tenterden House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 40 Rooms
Allington Court Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN 

9.7 101 reviews
"A very pleasant environment, the staff work well together to ensure the comfort and wellbeing of residents. All requests are dealt with…"   Read all 101 reviews
Location Type Care Home

Allington Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, including nursing, residential, Parkinson's and short-stay care. Everything… Read more about Allington Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 44 Rooms
Premier Court Care Home

Thorley Lane East, Thorley, Bishop's Stortford CM23 4BH 

9.7 106 reviews
"I was quite nervous as the time approached to enter the care home. However, I was soon welcomed and put at ease. All staff were extremely…"   Read all 106 reviews
Location Type Care Home

Premier Court is set in a very peaceful countryside location within Bishop’s Stortford. It provides a full range of residential and nursing care. They’re here when you and your loved ones need them most. For planned respite or last- minute trips.… Read more about Premier Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 59 Rooms
Brunswick Court Care Home

62 Stratford Road, Watford WD17 4JB 

9.7 120 reviews
"Brunswick Court Care Home has exceptional facilities in every department. Their warm caring attitude to all residents is beautiful to see.…"   Read all 120 reviews
Location Type Care Home

Brunswick Court welcomes nursing, residential and dementia stays, convalescence, palliative, and respite care. It can also provide care for people living with Parkinson's or Huntington's. Residents can stay for however long loved ones need support. They’ll… Read more about Brunswick Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 90 Rooms
Kilfillan House Care Home

Graemesdyke Road, Berkhamsted HP4 3LZ 

9.7 70 reviews
"After 3 months my wife is still receiving excellent care and attention at Kilfillan House. One highlight was Christmas Day when I was…"   Read all 70 reviews
Location Type Care Home

Kilfillan House provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Located in a pleasant residential area not far from the town centre of Berkhamsted, this former manor… Read more about Kilfillan House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 30 Rooms
Field House Care Home

8 Townsend Road, Harpenden AL5 4BQ 

9.7 109 reviews
"Our mother was a resident at Field House for a 28 day assessment following a long stay in hospital with several health issues and in…"   Read all 109 reviews
Location Type Care Home

Field House warmly welcomes those in need of nursing, residential, short stay care. Residents can stay for a day, a few weeks, a month – however long their loved one needs support. They’ll get to relax and meet new friends, giving you complete peace… Read more about Field House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 35 Rooms
Hill House Care Home

Elstree Hill South, Elstree, Borehamwood WD6 3DE 

9.6 161 reviews
"Mum has been very well cared for (Nursing Care) for 2.5 years and I am so happy that mum feels so well looked after. Yesterday I was really…"   Read all 161 reviews
Location Type Care Home

Hill House provides nursing, residential and short stay care, as well as residential rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short… Read more about Hill House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 75 Rooms from £1,165 / week

Bupa Care Homes Reviews in Hertfordshire (837)

9.6
Bupa Care Homes has a Group Review Score of 9.6 (9.642) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Brunswick Court Care Home

from Michael B (Son of Resident) published on 22 April 2025
Overall Experience  Overall Experience 4.0 out of 5

A lovely spacious building with very large rooms. A good level of activities during the day and a lovely variety of meals each week catering for all.
The staff, though possibly a few too few, are friendly, helpful and personable to residents and family members alike.
So far our stay has been very
enjoyable.

Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after, including all the activities which are implemented at the home. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.


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Review of

Erskine Hall Care Home

from Julie E (Respite Resident) published on 16 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I am writing on behalf of my mum. Mum was always terrified of the words home nursing home etc as her thoughts were you go in and never come out this was due to experiences with older family members in her younger days.


Mums experience at Erskine hall for a 4 week respite change all those bad thoughts.

It is bright and welcoming and has a happy feeling as you walk through the door. The care home management, reception and accounts team pleased to see and help you not just on the first visit but every time you visit which is anytime day or night which is amazing. Mum loved the food it was very tasty and mum in her younger days was a cook but never did she have a bad word the care patience and overall feeding assistance meant a lot. All the carers nurses and round the hourly nursing attention showed great dedication they are amazing people and you can see how much they really enjoy their job their dedication and care is second to none. The cleanliness the care the entertainment 100%

Reply from Fran Donno, Customer Service Adviser at Erskine Hall Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time, and it is wonderful to hear that your Mum had such a brilliant time at Erskine Hall Care Home. We are pleased to hear that your Mum was well looked after and cared for and that she enjoyed the delicious meals provided. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review of

Erskine Hall Care Home

from D S (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that I have never been happier with a care provider than I have been with Erskine Hall since my mum became a resident. The staff here treat my mum as they would their own. Ample services to provide stimulation and entertainment. Can't fault Erskine Hall.

Reply from Grace Langfield, Customer Service Adviser at Erskine Hall Care Home

It is always nice to hear from family members feeling like their loved one is cared for and looked after to such a high degree, so thank you for taking the time to leave your review. We hope to continue providing your Mum with the best possible care.


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Review of

Hill House Care Home

from Lisa E (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been very well cared for (Nursing Care) for 2.5 years and I am so happy that mum feels so well looked after. Yesterday I was really impressed with a lovely Mother's Day tea for residents & families. It was enjoyed by all, with thanks to all staff. Thanks to all the staff for their care.

Reply from Grace Langfield, Customer Service Adviser at Hill House Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after so well, and we are pleased to hear that our staff went beyond expectations to celebrate such a lovely occasion. We hope to continue providing your Mum with the best possible care.


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Review of

Brunswick Court Care Home

from S O (Resident) published on 10 April 2025
Overall Experience  Overall Experience 4.0 out of 5

I have been in Brunswick Court for quite some time and have found the care very good. All of the staff are really good. Very helpful always polite I would recommend this home to anybody to come in and stay.

Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you feel at ease whilst staying at our care home. Please let us know if there is anything else we can do to make your stay as comfortable as possible.


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Review of

Erskine Hall Care Home

from S D (Sister of Resident) published on 2 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Welcomed with cheerful kindness right from the start. The manager is warm, gentle and helpful - she always has a smile and time to help. The activities lady is fantastic at her job and is very talented, kind and inclusiveness, she motives everyone to join in.The nurses and staff are friendly and helpful.
The hairdresser is wonderful - she is so fast and efficient and ready to help. The grounds a beautifully maintained and the reception is always welcoming.

Reply from Maria Ricketts, Customer Care Adviser at Erskine Hall Care Home

Thank you for your lovely review. It is always nice to hear words like "Warm" and "gentle" being used to describe our care. We hope to continue providing your loved one with the best possible care.


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Review of

Hill House Care Home

from S S (Respite Resident) published on 2 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I booked into Hill House for 2 weeks of recuperation and convalescence after a total knee replacement. I have been very pleased with the care I have received, the staff have been friendly and professional at all times. I have found my room adequate and the food and menu varied and rather more than I
would normally eat. I feel sure the two weeks spent here have set me up to return home.

Reply from Maria Ricketts, Customer Care Adviser at Hill House Care Home

Thank you for your kind words. It is always nice to hear words like "Friendly" and "Professional" being used to describe our care. Thank you for choosing Hill House for your stay.


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Review of

Allington Court Care Home

from Heather L (Wife of Resident) published on 28 March 2025
Overall Experience  Overall Experience 5.0 out of 5

A very pleasant environment, the staff work well together to ensure the comfort and wellbeing of residents. All requests are dealt with exceptionally. Visitors made to feel comfortable & welcome. All rooms have access to the outside. The grounds are well kept with pathways suitable for wheelchairs and
walkers giving access to seating areas. Altogether a calm & happy environment.

Reply from Maria Ricketts, Customer Care Adviser at Allington Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.


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Review of

Premier Court Care Home

from R E (Resident) published on 27 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I was quite nervous as the time approached to enter the care home. However, I was soon welcomed and put at ease. All staff were extremely kind, polite, helpful and friendly. Everything was excellent and I would not hesitate if I needed their help and support in future. Thank you to all staff involved
with my care.

Reply from Maria Ricketts, Customer Care Adviser at Premier Court Care Home

Thank you for your lovely review. We are glad to help you through such a difficult time and We hope Premier care home did everything possible to make the transition as easy as possible. Thank you for choosing Premier Court


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Review of

Premier Court Care Home

from K R (Son of Resident) published on 21 March 2025
Overall Experience  Overall Experience 5.0 out of 5

We cannot have asked for better care for my mother. Staff have been excellent for the short time she has in the home. She seems very happy and comfortable and we cannot ask for any more.

Reply from Lisa Henderson, Customer Care Advisor at Premier Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.


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Review of

Premier Court Care Home

from JULIE C (Friend of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I am always very impressed at the care given to my resident friend & all other residents who I see at the home whilst visiting. My friend's hair is always shining & clean & she is always well dressed & comfortable.

Reply from Fran Donno, Customer Service Adviser at Premier Court Care Home

Thank you for your lovely review. We are so happy to hear that you are impressed with the high standards of care provided and comfortable environment at Premier Court Care Home. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review of

Premier Court Care Home

from Janine w (Daughter of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been at this care home since 2020 as such my review relates to a 5 year period during which I couldn't fault anything. The staff are friendly, professional and caring - thank you so very much for taking care of my mother so very very well!

Reply from Fran Donno, Customer Service Adviser at Premier Court Care Home

Thank you for your kind review. It is always wonderful to hear words like "Friendly" and "Caring" being used to describe our staff. We are very happy to hear you can feel at ease with your Mother in our care. We hope to continue providing your loved one with the best possible care.


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Review of

Premier Court Care Home

from N B (Daughter of Resident) published on 14 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Dad continues to be well cared for by familiar staff who know him well. He is treated with respect and kindness always. Communication with me from the care team is always good and they make time to answer my questions

Reply from Fran Donno, Customer Service Adviser at Premier Court Care Home

Thank you for your kind words. We are so pleased to hear that you can feel at ease with your Dad in our care. We are glad to hear that your Dad is being cared for and looked after well and that he is happy. We hope to continue providing your loved one with the best possible care.


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Review of

Premier Court Care Home

from Julie L (Daughter of Resident) published on 13 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at Premier Court for over 2 years now and couldn't be happier. All the staff are caring and considerate. She enjoys the activities provided and has made some lovey friends.
My only negative would be the amount of time it seems to take BUPA to enrol new staff and getting in and out
of the home when visiting at the weekend and after office hours during the week. Come on BUPA I'm sure you can do something about this which would benefit everyone!!

Reply from Fran Donno, Customer Service Adviser at Premier Court Care Home

Thank you for your kind words. It is always wonderful to hear words like "Caring" and "Considerate" being used to describe our staff and we are pleased to hear that your Mum is enjoying the activities and has made some friends. We will discuss your feedback with the home's manager to help them continually improve their service.


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Review of

Premier Court Care Home

from L P (Son-in-law of Resident) published on 13 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and they look after the needs of my father in law in a sympathetic manner. He feels well cared for and has plenty of things to do during the week although there could ne more at the weened. Sometimes we have to a=wait several minutes to be let in if we visit after 5pm.

Reply from Fran Donno, Customer Service Adviser at Premier Court Care Home

Thank you for your kind words. We are pleased to hear that your Father In Law is well looked after and cared for and we are happy to hear that he has plenty of things to do. We will discuss your feedback with the home's manager to help them continually improve their service.


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Review of

Premier Court Care Home

from Darayus W (Son of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother, has been looked after at Premier Court since July 2023. She is 92 years old, frail and has dementia setting in.
The Care she has received has been wonderful. Staff are helpful and patient with her. The atmosphere around the home is friendly and welcoming. Interesting activities and entertainment
are available, even though mum may not always participate! The medical care provided when necessary has been good. She has never been a good eater, but generally enjoys the food and has even put on a few pounds!

Reply from Lisa Henderson, Customer Care Advisor at Premier Court Care Home

Thank you for your lovely review. It is lovely to hear that Mum is settling in at Premier Court Care Home. We are very happy to hear you can feel at ease with your Mum in our care. We hope to continue providing your loved one with the best possible care.


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Review of

Tenterden House Care Home

from P B (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum was placed at Tenterden House after a 6 week stay in hospital. From the moment she arrived, she was made to feel comfortable and at home. We as a family were taken very good care of when visiting mum. The staff were excellent, very thoughtful, respectful and caring. Thank you all.

Reply from Lisa Henderson, Customer Care Advisor at Tenterden House Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your Mum in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.


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Review of

Premier Court Care Home

from Cathy M (Daughter of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I always feel Dad is being taken care of and the staff know him as a person and not just a resident.
He is treated with respect and consideration at all times.
There are lots of activities put on for the residents to join in with and the Christmas party was a great day, so much effort put into ensuring
everyone had a good time.

Reply from David Mclean, Customer Service Adviser at Premier Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Dad with the best possible care at Premier Court Care Home.


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Review of

Premier Court Care Home

from Helen P (Cousin of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I have found Premier Court Care Home to give excellent care during the 8 years my cousin has been a resident.The staff show great kindness and understanding of her needs and her general health has greatly improved since admission and would recommend this home to anyone needing care

Reply from David Mclean, Customer Service Adviser at Premier Court Care Home

Thank you for your lovely feedback. We are very happy to hear you can feel at ease with your Cousin in our care at Premier Court Care Home and it is always nice to hear words like "great kindness and understanding" being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.


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Review of

Premier Court Care Home

from L R (Daughter of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

We have been consistently pleased with the level of care mum receives. The activities are varied and she is always invited and included. Communication is excellent if there's anything wrong with mum and needs tp see a doctor or has a fall

Reply from David Mclean, Customer Service Adviser at Premier Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care and please let us know if there is anything we can do to make your mum's stay as comfortable as possible.


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Awards / Recognitions (8)

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