1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Bupa Care Homes
  4. Locations Owned by Bupa Care Homes in Hertfordshire

Care Homes Owned by Bupa Care Homes in Hertfordshire

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Hertfordshire

Only the locations & reviews in Hertfordshire for Bupa Care Homes are showing below.

View the details of all 115 locations (with 9698 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Hertfordshire (8)

 

8 Care Homes owned by Bupa Care Homes in Hertfordshire

Sort by:
View on Map
Tenterden House Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN 

9.8 76 reviews
"My mum was placed at Tenterden House after a 6 week stay in hospital. From the moment she arrived, she was made to feel comfortable and at…"   Read all 76 reviews
Location Type Care Home

Tenterden House provides long and short-stay residential and nursing care. From Parkinson’s, cerebral palsy, MS and other complex and long term conditions, Tenterden House offers care for older people with a wide range of care needs. Set in 13-acres… Read more about Tenterden House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 40 Rooms
Erskine Hall Care Home

Watford Road, Northwood HA6 3PA 

9.8 91 reviews
"Erskine Hall is an excellent care home which offers wonderful service, in this case my father. They are given 3 meals a day plus tea,…"   Read all 91 reviews
Location Type Care Home

Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with Parkinson’s or Huntington’s care. Respite bookings can be… Read more about Erskine Hall Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 74 Rooms
Allington Court Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN 

9.7 101 reviews
"A very pleasant environment, the staff work well together to ensure the comfort and wellbeing of residents. All requests are dealt with…"   Read all 101 reviews
Location Type Care Home

Allington Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, including nursing, residential, Parkinson's and short-stay care. Everything… Read more about Allington Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 44 Rooms
Brunswick Court Care Home

62 Stratford Road, Watford WD17 4JB 

9.7 118 reviews
"Brunswick Court Care Home has exceptional facilities in every department. Their warm caring attitude to all residents is beautiful to see.…"   Read all 118 reviews
Location Type Care Home

Brunswick Court welcomes nursing, residential and dementia stays, convalescence, palliative, and respite care. It can also provide care for people living with Parkinson's or Huntington's. Residents can stay for however long loved ones need support. They’ll… Read more about Brunswick Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 90 Rooms
Premier Court Care Home

Thorley Lane East, Thorley, Bishop's Stortford CM23 4BH 

9.7 106 reviews
"I was quite nervous as the time approached to enter the care home. However, I was soon welcomed and put at ease. All staff were extremely…"   Read all 106 reviews
Location Type Care Home

Premier Court is set in a very peaceful countryside location within Bishop’s Stortford. It provides a full range of residential and nursing care. They’re here when you and your loved ones need them most. For planned respite or last- minute trips.… Read more about Premier Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 59 Rooms
Kilfillan House Care Home

Graemesdyke Road, Berkhamsted HP4 3LZ 

9.7 70 reviews
"After 3 months my wife is still receiving excellent care and attention at Kilfillan House. One highlight was Christmas Day when I was…"   Read all 70 reviews
Location Type Care Home

Kilfillan House provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Located in a pleasant residential area not far from the town centre of Berkhamsted, this former manor… Read more about Kilfillan House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 30 Rooms
Field House Care Home

8 Townsend Road, Harpenden AL5 4BQ 

9.7 109 reviews
"Our mother was a resident at Field House for a 28 day assessment following a long stay in hospital with several health issues and in…"   Read all 109 reviews
Location Type Care Home

Field House warmly welcomes those in need of nursing, residential, short stay care. Residents can stay for a day, a few weeks, a month – however long their loved one needs support. They’ll get to relax and meet new friends, giving you complete peace… Read more about Field House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 35 Rooms
Hill House Care Home

Elstree Hill South, Elstree, Borehamwood WD6 3DE 

9.6 160 reviews
"It was my mother's 100th birthday. We had a great party for her at the home. The home made an enormous effort to help us to put on a…"   Read all 160 reviews
Location Type Care Home

Hill House provides nursing, residential and short stay care, as well as residential rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short… Read more about Hill House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 75 Rooms from £1,165 / week

Bupa Care Homes Reviews in Hertfordshire (831)

9.6
Bupa Care Homes has a Group Review Score of 9.6 (9.640) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience

  • 15
  • 5
  • 0
  • 0
  • 0

Date Published

831
52
98
194
637
Review of

Allington Court Care Home

from Heather L (Wife of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant environment, the staff work well together to ensure the comfort and wellbeing of residents. All requests are dealt with exceptionally. Visitors made to feel comfortable & welcome. All rooms have access to the outside. The grounds are well kept with pathways suitable for wheelchairs and
walkers giving access to seating areas. Altogether a calm & happy environment.

Reply from Maria Ricketts, Customer Care Adviser at Allington Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Premier Court Care Home

from R E (Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was quite nervous as the time approached to enter the care home. However, I was soon welcomed and put at ease. All staff were extremely kind, polite, helpful and friendly. Everything was excellent and I would not hesitate if I needed their help and support in future. Thank you to all staff involved
with my care.

Reply from Maria Ricketts, Customer Care Adviser at Premier Court Care Home

Thank you for your lovely review. We are glad to help you through such a difficult time and We hope Premier care home did everything possible to make the transition as easy as possible. Thank you for choosing Premier Court


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Premier Court Care Home

from K R (Son of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot have asked for better care for my mother. Staff have been excellent for the short time she has in the home. She seems very happy and comfortable and we cannot ask for any more.

Reply from Lisa Henderson, Customer Care Advisor at Premier Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Premier Court Care Home

from JULIE C (Friend of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always very impressed at the care given to my resident friend & all other residents who I see at the home whilst visiting. My friend's hair is always shining & clean & she is always well dressed & comfortable.

Reply from Fran Donno, Customer Service Adviser at Premier Court Care Home

Thank you for your lovely review. We are so happy to hear that you are impressed with the high standards of care provided and comfortable environment at Premier Court Care Home. Hopefully you will go away from this feeling like your loved one received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Premier Court Care Home

from Janine w (Daughter of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at this care home since 2020 as such my review relates to a 5 year period during which I couldn't fault anything. The staff are friendly, professional and caring - thank you so very much for taking care of my mother so very very well!

Reply from Fran Donno, Customer Service Adviser at Premier Court Care Home

Thank you for your kind review. It is always wonderful to hear words like "Friendly" and "Caring" being used to describe our staff. We are very happy to hear you can feel at ease with your Mother in our care. We hope to continue providing your loved one with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Premier Court Care Home

from N B (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad continues to be well cared for by familiar staff who know him well. He is treated with respect and kindness always. Communication with me from the care team is always good and they make time to answer my questions

Reply from Fran Donno, Customer Service Adviser at Premier Court Care Home

Thank you for your kind words. We are so pleased to hear that you can feel at ease with your Dad in our care. We are glad to hear that your Dad is being cared for and looked after well and that he is happy. We hope to continue providing your loved one with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Premier Court Care Home

from Julie L (Daughter of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at Premier Court for over 2 years now and couldn't be happier. All the staff are caring and considerate. She enjoys the activities provided and has made some lovey friends.
My only negative would be the amount of time it seems to take BUPA to enrol new staff and getting in and out
of the home when visiting at the weekend and after office hours during the week. Come on BUPA I'm sure you can do something about this which would benefit everyone!!

Reply from Fran Donno, Customer Service Adviser at Premier Court Care Home

Thank you for your kind words. It is always wonderful to hear words like "Caring" and "Considerate" being used to describe our staff and we are pleased to hear that your Mum is enjoying the activities and has made some friends. We will discuss your feedback with the home's manager to help them continually improve their service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Premier Court Care Home

from L P (Son-in-law of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and they look after the needs of my father in law in a sympathetic manner. He feels well cared for and has plenty of things to do during the week although there could ne more at the weened. Sometimes we have to a=wait several minutes to be let in if we visit after 5pm.

Reply from Fran Donno, Customer Service Adviser at Premier Court Care Home

Thank you for your kind words. We are pleased to hear that your Father In Law is well looked after and cared for and we are happy to hear that he has plenty of things to do. We will discuss your feedback with the home's manager to help them continually improve their service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Premier Court Care Home

from Darayus W (Son of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, has been looked after at Premier Court since July 2023. She is 92 years old, frail and has dementia setting in.
The Care she has received has been wonderful. Staff are helpful and patient with her. The atmosphere around the home is friendly and welcoming. Interesting activities and entertainment
are available, even though mum may not always participate! The medical care provided when necessary has been good. She has never been a good eater, but generally enjoys the food and has even put on a few pounds!

Reply from Lisa Henderson, Customer Care Advisor at Premier Court Care Home

Thank you for your lovely review. It is lovely to hear that Mum is settling in at Premier Court Care Home. We are very happy to hear you can feel at ease with your Mum in our care. We hope to continue providing your loved one with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Tenterden House Care Home

from P B (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was placed at Tenterden House after a 6 week stay in hospital. From the moment she arrived, she was made to feel comfortable and at home. We as a family were taken very good care of when visiting mum. The staff were excellent, very thoughtful, respectful and caring. Thank you all.

Reply from Lisa Henderson, Customer Care Advisor at Tenterden House Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your Mum in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Premier Court Care Home

from Cathy M (Daughter of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always feel Dad is being taken care of and the staff know him as a person and not just a resident.
He is treated with respect and consideration at all times.
There are lots of activities put on for the residents to join in with and the Christmas party was a great day, so much effort put into ensuring
everyone had a good time.

Reply from David Mclean, Customer Service Adviser at Premier Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Dad with the best possible care at Premier Court Care Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Premier Court Care Home

from Helen P (Cousin of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Premier Court Care Home to give excellent care during the 8 years my cousin has been a resident.The staff show great kindness and understanding of her needs and her general health has greatly improved since admission and would recommend this home to anyone needing care

Reply from David Mclean, Customer Service Adviser at Premier Court Care Home

Thank you for your lovely feedback. We are very happy to hear you can feel at ease with your Cousin in our care at Premier Court Care Home and it is always nice to hear words like "great kindness and understanding" being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Premier Court Care Home

from L R (Daughter of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been consistently pleased with the level of care mum receives. The activities are varied and she is always invited and included. Communication is excellent if there's anything wrong with mum and needs tp see a doctor or has a fall

Reply from David Mclean, Customer Service Adviser at Premier Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care and please let us know if there is anything we can do to make your mum's stay as comfortable as possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Premier Court Care Home

from Sally W (Daughter of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been in Premier Court for 2.5 years. The carers are kind and considerate and the level of care is extremely good. The Management Team are approachable and act on any issues raised. My only slightly negative comment would be the cleanliness of the rooms and standard of decoration.

Reply from Lisa Henderson, Customer Care Advisor at Premier Court Care Home

Thank you for your lovely review. It is always nice to hear words like "Kind" and "Considerate" being used to describe our staff at Premier Court Care Home. We will discuss your feedback with the home's manager to help them continually improve their service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Premier Court Care Home

from Debra S (Daughter of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the high level of care my mum has received. The entire team have been lovely. Mums room is compact but has everything she needs. A few of her own things, armchair, photos etc. have made it her home. Mum isn't one for 'joining in' preferring to stay in her room watching TV.
Mum
is quite fussy when it comes to food. The staff have worked hard to accommodate her wishes.

Reply from Lisa Henderson, Customer Care Advisor at Premier Court Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Mum in our care at Premier Court Care Home. It is always to hear that Mum has made it her home. We hope to continue providing your Mum with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Erskine Hall Care Home

from Tracy M (Niece of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We recently celebrated my aunt's 100th birthday and had a small celebration at the care home. The Activities Coordinator who coordinates the activities and social aspects went above and beyond to make it a memorable and special occasion for the whole family. A big thanks to Agata for all her help and
support.

Reply from Maria Ricketts, Customer Care Adviser at Erskine Hall Care Home

Thank you for your kind words. It is so lovely to hear your Aunt celebrated her 100th birthday with us, such a special milestone. Please let us know if there is anything we can do to make your Aunt's stay as comfortable as possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Hill House Care Home

from J M (Son of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my mother's 100th birthday. We had a great party for her at the home. The home made an enormous effort to help us to put on a wonderful celebration for her. The staff were very helpful and accommodating to the point that two members of staff even came in on their day off to join in the festivities.
This is a testament to the love and care my mother receives. Thank you everyone at Hill House.

Reply from Lisa Henderson, Customer Care Advisor at Hill House Care Home

Thank you for your lovely review. It is great to hear that Hill House care home helped with your mother's 100th birthday and that staff attended on their day off. It is always nice to hear words like "Love" and "Care" being used to describe our care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Tenterden House Care Home

from S F (Daughter of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely bedroom facing the garden - so good bright outlook. Food excellent and options for family to join for Sunday lunch at an extra cost - which was very tasty and plentiful. Staff very friendly. Attentive chef and kitchen staff - very accommodating to individual needs - vaied menu. Nursing staff
professional and caring.

Reply from Lisa Henderson, Customer Care Advisor at Tenterden House Care Home

Thank you for your lovely review. It is great to hear that you can join your loved one for Sunday lunch and you enjoyed the food at Tenterden House care home. It is always nice to hear words like "professional" and "caring" being used to describe our nursing staff. We hope to continue providing your loved one with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Kilfillan House Care Home

from J W (Wife of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are grateful for all the kindness, comfort and care my husband received while residing here for palliative care.

Reply from Maria Ricketts, Customer Care Adviser at Kilfillan House Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. Hopefully, you will go away from this feeling like your loved one received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Hill House Care Home

from L W (Regular Volunteer) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I come, all residents are treated with dignity. Plenty of activities to stimulate the residents, lead by one member of staff.

Reply from Fran Donno, Customer Service Adviser at Hill House Care Home

Thank you for your kind words. It is so lovely to hear that you have always been impressed with the high standards of care provided at Hill House Care Home. We are looking forward to seeing you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Bupa Care Homes in Bath & North East Somerset Bupa Care Homes in Bedfordshire Bupa Care Homes in Berkshire Bupa Care Homes in Bristol Bupa Care Homes in Cambridgeshire Bupa Care Homes in Cheshire Bupa Care Homes in Dorset Bupa Care Homes in East Riding of Yorkshire Bupa Care Homes in East Sussex Bupa Care Homes in Essex Bupa Care Homes in Gloucestershire Bupa Care Homes in Greater Manchester Bupa Care Homes in Hampshire Bupa Care Homes in Herefordshire Bupa Care Homes in Hertfordshire Bupa Care Homes in Kent Bupa Care Homes in Leicestershire Bupa Care Homes in London Bupa Care Homes in Merseyside Bupa Care Homes in North Lincolnshire Bupa Care Homes in North Somerset Bupa Care Homes in North Yorkshire Bupa Care Homes in Northumberland Bupa Care Homes in Oxfordshire Bupa Care Homes in South Yorkshire Bupa Care Homes in Staffordshire Bupa Care Homes in Suffolk Bupa Care Homes in Surrey Bupa Care Homes in Warwickshire Bupa Care Homes in West Midlands Bupa Care Homes in West Sussex Bupa Care Homes in West Yorkshire Bupa Care Homes in Wiltshire Bupa Care Homes in Worcestershire Bupa Care Homes in Cardiff

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Care Homes to verify any information. View our terms and conditions. Bupa Care Homes has a Platinum Service – more info.