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View the details of all 115 locations (with 9698 reviews) owned by Bupa Care Homes
Forster Street, Off Plessey Road, Blyth NE24 3BG
"Mam recently passed away at Ridley Park Care Home after over five years of living there. When she moved to the home in 2019, we really…" Read all 86 reviews
Ridley Park is a purpose-built care home, ideal for residential and nursing care needs, welcoming both short and long term stays. The home also provides residential dementia care. There are so many places to relax. Residents can have their nails… Read more about Ridley Park Care Home
Submitted via Postal Card • Report
Reply from Fran Donno, Customer Service Adviser at Ridley Park Care Home
Thank you for taking the time to leave us your lovely words. We are saddened to hear about your loss. It is so wonderful that you felt supported during these times and that you felt at ease with your Mam in our care. It is always brilliant to hear words like "Warm" and "Loving" being used to describe our care and we are so pleased that your Mam was looked after so well. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Submitted via Postal Card • Report
Reply from Maria Ricketts, Customer Care Adviser at Ridley Park Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care. We are looking forward to seeing you again.
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Submitted via Postal Card • Report
Reply from Rosie Smith, Customer Advisor at Ridley Park Care Home
Hello and thank you for taking the time to leave such a lovely review for the staff at Ridley Park Care Home. We are thrilled that your parents are "safe" and "happy" within the care home. It is also great to hear about the variety of activities happening within the home. It is great to hear you have bonded with the staff and leave feeling relaxed knowing that your loved ones are well taken care of. We hope they continue to enjoy their stay within the home!
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Submitted via Postal Card • Report
Reply from David Mclean, Customer Service Adviser at Ridley Park Care Home
Thank you for your lovely review. We hope Ridley Park care home did everything possible to make the transition as easy as possible and we are very happy to hear you can feel at ease with your Mum in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.
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Submitted via Website • Report
Reply from David Mclean, Customer Service Adviser at Ridley Park Care Home
Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your Aunt in our care. It is always nice to hear words like "the professionalism and open manner of these staff members of staff is a credit to the home" being used to describe our care. We will certainly pass your comments on to the manager. We hope to continue providing your aunt with the best possible care and we are looking forward to seeing you again soon.
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Submitted via Postal Card • Report
Reply from Maria Ricketts, Customer Care Adviser at Ridley Park Care Home
Thank you for your kind words. It is always nice to hear words like "Lovely" and "Friendly" being used to describe our care. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Submitted via Postal Card • Report
Reply from Fran Donno, Customer Service Adviser at Ridley Park Care Home
Thank you for your lovely review. We are pleased to hear that you are impressed with the levels of care provided at Ridley Park Care Home. It is always nice to hear words like Understanding and Kind being used to describe our staff. We will discuss your feedback with the homes manager to help them continually improve their service. Hopefully, you will go away from this feeling like your loved one received the best possible care.
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Submitted via Postal Card • Report
Reply from Grace Langfield, Customer Service Adviser at Ridley Park Care Home
Thank you for your lovely review. We are really pleased to hear your Mother has settled into our home so well and you feel it's improved her quality of life so much. We hope to continue providing your loved one with the best possible care.
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Submitted via Postal Card • Report
Reply from Fran Donno, Customer Service Adviser at Ridley Park Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your uncle in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We are so pleased to hear that you are impressed with the care and support your uncle receives at Ridley Park. We hope to continue providing your loved one with the best possible care.
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Submitted via Postal Card • Report
Reply from Grace Langfield, Customer Service Adviser at Ridley Park Care Home
We appreciate you taking the time to leave us your comments. We are pleased to hear you are satisfied with our home's exceptional cleanliness, food and overall facilities. Thank you for choosing Ridley Park for your loved one's stay.
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Submitted via Postal Card • Report
Reply from Eden Tomlinson, Customer Service Adviser at Ridley Park Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make Dad's stay as comfortable as possible.
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Submitted via Postal Card • Report
Reply from Eden Tomlinson, Customer Service Adviser at Ridley Park Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your Mother's stay as comfortable as possible.
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Submitted via Postal Card • Report
Reply from David Mclean, Customer Service Adviser at Ridley Park Care Home
Thank you for taking the time to leave your lovely review. We hope Ridley Park Care Home did everything possible to make the transition as easy as possible for your parents, as well as yourself. It is always nice to hear words like “friendly” and “knowledgeable” being used to describe our care. We hope to continue providing your parents with the best possible care.
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Submitted via Postal Card • Report
Reply from Fran Donno, Customer Service Adviser at Ridley Park Care Home
We appreciate you taking the time to leave us your lovely review. We are pleased to hear that you are impressed with the staff at Ridley Park Care Home. Hopefully, you will go away from this feeling like your loved one received the best possible care.
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Submitted via Postal Card • Report
Reply from Grace Langfield, Customer Service Adviser at Ridley Park Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after so well by all our staff at Ridley Park. Please let us know if there is anything we can do to make Mom's stay as comfortable as possible.
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Submitted via Postal Card • Report
Reply from Grace Langfield, Customer Service Adviser at Ridley Park Care Home
We appreciate you taking the time to leave us your comments. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.
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Submitted via Postal Card • Report
Reply from David Mclean, Customer Service Adviser at Ridley Park Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after and to hear words like 'friendly' and 'caring' being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
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Submitted via Postal Card • Report
Reply from Grace Langfield, Customer Service Adviser at Ridley Park Care Home
Thank you for your kind review. We are very happy to hear you can feel at ease with your dad in our care and that our staff are so approachable to you as his family. We hope to continue providing your loved one with the best possible care.
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Submitted via Postal Card • Report
Reply from Fran Donno, Customer Service Adviser at Ridley Park Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after, and we are so pleased to hear that your Mum has a smile on her face. We hope Ridley Park care home did everything possible to make the transition as easy as possible. Hopefully, you will go away from this feeling like your loved one received the best possible care.
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Submitted via Postal Card • Report
Reply from David Mclean, Customer Service Adviser at Ridley Park Care Home
Thank you for taking the time to leave your kind review. We are very happy to hear you can feel at ease with your mother in our care. In regards to the food offered, we will discuss your feedback with the home’s manager to help them continually improve their service. Please let us know if there is anything we can do to make your mother's stay as comfortable as possible.
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