Care Homes Owned by Bupa Care Homes in Surrey

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Surrey

Only the locations & reviews in Surrey for Bupa Care Homes are showing below.

View the details of all 115 locations (with 9800 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Surrey (10)

 

10 Care Homes owned by Bupa Care Homes in Surrey

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Ashley Park Care Home

The Street, West Clandon, Guildford GU4 7SU 

9.9 85 reviews
"I am hugely grateful to all the staff and carers at Ashley Park for being so kind and generous with their time and attention to my father.…"   Read all 85 reviews
Location Type Care Home

Ashley Park located near Guildford provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Residents can stay for a few weeks, a month or for however long their loved one needs… Read more about Ashley Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 30 Rooms
Tadworth Grove Care Home

The Avenue, Tadworth KT20 5AT 

9.9 73 reviews
"My father has been brilliantly cared for in every sense for 2 years. His family could not have chosen a better care home. All staff have…"   Read all 73 reviews
Location Type Care Home

Tadworth Grove is a purpose-built home that offers residential, nursing and dementia* care, palliative, convalescence and respite stay. At Tadworth Grove, staff are all highly trained in providing 24-hour tailored care. Stays can be from as little as… Read more about Tadworth Grove Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 45 Rooms
Puttenham Hill House Care Home

Off Hog's Back, Puttenham, Guildford GU3 1AH 

9.9 60 reviews
"I have found Puttenham Hill House Care Home excellent in every way. Very friendly and helpful and I know my sister-in-law (resident) and…"   Read all 60 reviews
Location Type Care Home

Puttenham Hill House provides round the clock residential and nursing care for short or long term needs. The home offers all forms of short stay care including palliative and convalescence. Stays can be from a few weeks to experience living at the… Read more about Puttenham Hill House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 30 Rooms
St George's Care Home

5 Byfleet Road, Cobham KT11 1DS 

9.8 65 reviews
"My Mother was placed in St Georges on 24th Dec 2024 for respite care. All we can say is how incredible the staff are, from the minute we…"   Read all 65 reviews
Location Type Care Home

St George’s is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia care including nursing, residential, Parkinson’s… Read more about St George's Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 63 Rooms
Waverley Grange Care Home

43 Waverley Lane, Farnham GU9 8BH 

9.8 79 reviews
"My mum has been a resident at Waverley Grange for four years and we are very happy with the care she receives and the facilities the care…"   Read all 79 reviews
Location Type Care Home

Waverley Grange offers round-the-clock care for people who require nursing, residential, respite care as well as care for people living with Parkinson's. Voted one of the UK’s top 100 luxury care homes 2021 and featured in the prestigious annual… Read more about Waverley Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 52 Rooms
Wingham Court Care Home

Oaken Lane, Claygate, Esher KT10 0RQ 

9.8 164 reviews
"The care home is great and truly exceptional, offering a warm environment. We feel the staff are like our family, very friendly, helpful…"   Read all 164 reviews
Location Type Care Home

Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as well as spinal injuries and strokes. Wingham Court… Read more about Wingham Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 73 Rooms
Arbrook House Care Home

36 Copsem Lane, Esher KT10 9HE 

9.7 96 reviews
"My husband was staying at Arbook House on palliative care, he only had 2 short months but in that time the care he received was excellent…"   Read all 96 reviews
Location Type Care Home

Arbrook House, rated 'outstanding' by CQC in February 2019, is a beautifully converted private home with extensive landscaped grounds where residents can enjoy views of the natural lake and wildlife. Located in the leafy Esher suburb, the home employs… Read more about Arbrook House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 44 Rooms
Oakcroft House Care Home

Oakcroft Road, West Byfleet KT14 6JG 

9.7 75 reviews
"My mother is well cared for in a friendly bright environment, staff are professional with a kind of helpful nature.…"   Read all 75 reviews
Location Type Care Home

Oakcroft House provides nursing, residential and short stay care. They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before… Read more about Oakcroft House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms
Sutton Lodge Care Home

87 Oatlands Drive, Weybridge KT13 9LN 

9.6 75 reviews
"My mum was in hospital for 6 weeks and then to Sutton Lodge Care Home. Although I didn't want this to happen, I now know it was best for…"   Read all 75 reviews
Location Type Care Home

Sutton Lodge is committed to quality residential and nursing care, while also specialising in palliative, respite and convalescence needs. This converted grand private home retains much of its historic charm and cottage feel while being suited to… Read more about Sutton Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 25 Rooms
Collingwood Grange Care Home

Collingwood Grange Close, Off Portsmouth Road, Camberley GU15 1LD 

9.5 89 reviews
"My mum has only been at the home since December 2024 and whenever I visit, I am warmly greeted by the lovely reception staff. All of the…"   Read all 89 reviews
Location Type Care Home

Collingwood Grange has been converted to offer a variety of individualised care options for both long-term and short-stay care in nursing, residential and dementia as well as palliative, convalescence and Parkinson's care. Situated in the picturesque… Read more about Collingwood Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 75 Rooms

Bupa Care Homes Reviews in Surrey (861)

9.6
Bupa Care Homes has a Group Review Score of 9.6 (9.642) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Puttenham Hill House Care Home

from P S (Friend of Resident) published on 24 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Wow what a fantastic care home, excellent staff and very friendly, and professional home fantastically clean does not smell others, house keeping team a credit to the home, always offered tea coffee all very friendly. A pleasure to visit someone in a fantastic care home. Fantastic new manager a credit
to the home.

Reply from Fran Donno, Customer Service Adviser at Puttenham Hill House Care Home

Thank you for your lovely review. It is always wonderful to hear words like "Excellent" and "Friendly" being used to describe our staff and we are very happy to hear you can feel at ease with your Friend in our care. We hope to continue providing your loved one with the best possible care.


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Review of

St George's Care Home

from M C (Husband of Resident) published on 23 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff are kind, caring and are good in very many difficult situations.

Reply from Grace Langfield, Customer Service Adviser at St George's Care Home

We appreciate you taking the time to leave us your comments. We are glad we can be there to help during difficult times, and hope to continue providing your loved one with the best possible care.


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Review of

St George's Care Home

from A R (Husband of Resident) published on 22 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My wife recently had a choking incident at lunch time and the staff took prompt action for resuscitation and recovery. Had it not been for their professional care the consequence could have been extremely serious. They called an ambulance and my wife recovered later that evening. I cannot praise the
staff highly enough.
I would like to add that all the carers are of the highest standards.

Reply from David Mclean, Customer Service Adviser at St George's Care Home

Thank you for taking the time to leave your kind words. We are so glad to hear that we were able to handle the incident that occurred so promptly and effectively. It is always nice to hear words like "cannot praise the staff highly enough" being used to describe our care. We hope to continue providing your wife with the best possible care and we look forward to seeing you again soon.


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Review of

Oakcroft House Care Home

from K T (Nephew of Resident) published on 16 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Since my aunty has been staying here I have always found the staff helpful and caring. She is always clean and well-kept. There seems a good choice of food and entertainment.
If there is a problem we are always notified promptly.
Overall my aunty seems very happy here.

Reply from David Mclean, Customer Service Adviser at Oakcroft House Care Home

Thank you for your kind words. It is always nice to hear words like "helpful and caring" being used to describe our care. Please let us know if there is anything we can do to make Aunty's stay as comfortable as possible and we look forward to seeing you again soon.


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Review of

Oakcroft House Care Home

from J M (Daughter of Resident) published on 9 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Overall very happy with care but a couple of times have found Dad still in bed at 12 midday or sitting in the dining room on his own.

Reply from Grace Langfield, Customer Service Adviser at Oakcroft House Care Home

We are very pleased to hear overall you are very happy with Dad's care. We have a genuine regard for all of our residents so will discuss your feedback with the home's manager to help them continually improve their services.


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Review of

Tadworth Grove Care Home

from M S (Son of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My father has been brilliantly cared for in every sense for 2 years. His family could not have chosen a better care home. All staff have been very helpful- especially administration staff, in particular always being there to help the family understand various things over the years. Tadworth Grove Care
Home is the very best. Thank you.

Reply from Maria Ricketts, Customer Care Adviser at Tadworth Grove Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.


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Review of

Wingham Court Care Home

from M W (Cousin of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and professional. My cousin is very happy and cheerful.

Reply from Maria Ricketts, Customer Care Adviser at Wingham Court Care Home

Thank you for your feedback. It is always nice to hear words like "friendly" and "professional" being used to describe our care. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.


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Review of

Wingham Court Care Home

from H M (Mother of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I am happy with everything.

Reply from David Mclean, Customer Service Adviser at Wingham Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care. Thank you for choosing Wingham Court for their stay.


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Review of

Wingham Court Care Home

from M K (Brother of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The care home is great and truly exceptional, offering a warm environment. We feel the staff are like our family, very friendly, helpful and supportive.
The care home management and staff are very professional and very respectful.
My brother feels happy and safe and I am very grateful for the manager
and all the team who works at the care home.

Reply from David Mclean, Customer Service Adviser at Wingham Court Care Home

Thank you for taking the time to leave your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope you all feel like a part of our Wingham Court family. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.


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Review of

Oakcroft House Care Home

from E S (Niece of Resident) published on 2 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My uncle has been at Oakcroft since December 2024.
We are so pleased to have found this care home, it's such a wonderful place. Reminds me of a cosy Seaside B+B Hotel with a warm and welcoming atmosphere.
He has a bright, peaceful room on the 2nd floor with lift access.
Staff are caring and take
the time to help and attend to his needs, with nothing seeming too much trouble. Food is freshly cooked daily, they have same delicious dishes

Reply from Maria Ricketts, Customer Care Adviser at Oakcroft House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is so lovely to hear our home is "warm" and "welcoming". We hope to continue providing your loved one with the best possible care.


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Review of

Oakcroft House Care Home

from P C (Daughter of Resident) published on 2 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother is well cared for in a friendly bright environment, staff are professional with a kind of helpful nature.

Reply from Maria Ricketts, Customer Care Adviser at Oakcroft House Care Home

Thank you kindly for your feedback. We are very happy to hear you can feel at ease with your Mother in our care. Please let us know if there is anything we can do to make mum's stay as comfortable as possible.


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Review of

Oakcroft House Care Home

from S C (Son of Resident) published on 27 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The care home is well appointed, The staff have great bedside manner and are extremely patient.

Reply from Maria Ricketts, Customer Care Adviser at Oakcroft House Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your Loved ones stay as comfortable as possible.


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Review of

St George's Care Home

from L D (Daughter of Resident) published on 25 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mother was placed in St Georges on 24th Dec 2024 for respite care. All we can say is how incredible the staff are, from the minute we arrived until she left everyone was so kind and compassionate and showered her with so much care.
The activities on offer were lovely, animal therapy, staff were
all so kind.
Even though she was only there for a few short weeks would definitely recommend the care home.

Reply from Maria Ricketts, Customer Care Adviser at St George's Care Home

Thank you for your lovely review. It is always nice to hear words like "Kind" and "Compassionate" being used to describe our care. Thank you for choosing St Georges for Mum's stay.


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Review of

Oakcroft House Care Home

from F W (Resident) assisted by family/friend published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I'm very well cared for and looked after at Oakcroft.

Reply from Fran Donno, Customer Service Adviser at Oakcroft House Care Home

We appreciate you taking the time to leave us your lovely review. It is wonderful to hear that you are well looked after and cared for and we are pleased to hear that you are happy at Oakcroft House Care Home. We hope to continue providing you with the best possible care.


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Review of

Arbrook House Care Home

from Marina L (Daughter of Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Arbrook House for 8 years.
I cannot rate the care, compassion and kindness shown to her by all staff highly enough.
Nothing has been too much trouble.
The patience of all the carers and the professionalism of all managerial staff is outstanding.
I was always
made to feel welcome and no one was ever too busy to stop and chat with me.
I would especially like to mention the dignity that my mother was shown in her final days.
Thank you so much to everyone at Arbrook House.

Reply from Fran Donno, Customer Service Adviser at Arbrook House Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. It is so wonderful to hear that your Mother received such high standards of care and support during her stay at Arbrook House. We are happy to hear you felt like a part of our Arbrook House family. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review of

Oakcroft House Care Home

from Edith M (Daughter of Resident) assisted by family/friend published on 13 March 2025
Overall Experience  Overall Experience 4.0 out of 5

I have been very happy during my time here. The staff have always been kind and helpful. My room is comfortable and is kept clean. My personal care is seen to everyday and I have choices each day for my meals.

Reply from Fran Donno, Customer Service Adviser at Oakcroft House Care Home

Thank you for your kind words. It is lovely to hear that you have had such a comfortable stay, so far, at Oakcroft House Care Home. It is wonderful to hear that you are receiving such high standards of care and support and that you are happy. We hope to continue providing you with the best possible care.


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Review of

Oakcroft House Care Home

from V L (Wife of Resident) published on 13 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Staff are really lovely, kind and trying to help all the time. Only problem sometimes is he is late getting up.

Reply from Fran Donno, Customer Service Adviser at Oakcroft House Care Home

Thank you for your kind words. We are happy to hear you feel like a part of our Oakcroft House family and we are pleased to hear that you feel supported by our staff. We will certainly pass your comments on to the manager and please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.


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Review of

Oakcroft House Care Home

from Deborah B (Daughter of Resident) published on 7 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum seems happy. She particularly enjoys all the activities. Bingo & choir are her favourites. She's really looking forward to getting out into the garden when the weather improves as she loves gardening. Another firm favourite is the times she gets to cuddle and pet the animals that come in on a regular
basis - especially the rabbits, kittens & puppies. She always enjoys mealtimes with her friends in the dining room.

Reply from Fran Donno, Customer Service Adviser at Oakcroft House Care Home

Thank you for your lovely review. We are pleased to hear that your Mum is happy and that she is enjoying our wonderful Pet Therapy and enjoying time with her friends in the dining room. We hope to continue providing your loved one with the best possible care.


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Review of

Arbrook House Care Home

from Joanna J (Wife of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Our family wanted to hold a 'Marriage Blessing' early for their father who unfortunately might not be around when the actual wedding takes place. The whole Arbrook team embraced this suggestion of an event and went over and above anything we had thought of. The events organiser put all his creative
skills and energy into making the afternoon not only beautiful and moving but a day to remember forever. They even brought in a very talented harpist who played all afternoon.

Reply from Lisa Henderson, Customer Care Advisor at Arbrook House Care Home

Thank you for your lovely review. It is great to hear that Arbrook House Care Home did everything possible to make your day successful and that your father could be part of that. We hope to continue providing your loved one with the best possible care.


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Review of

Arbrook House Care Home

from L N (Wife of Resident) published on 3 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband was staying at Arbook House on palliative care, he only had 2 short months but in that time the care he received was excellent from the carers to the office staff, cleaners, laundry, and kitchen staff. In fact, everyone made him and us welcome. Nothing was too much trouble, I am so grateful
to each and every one of you who made his final 2 months as comfortable as you could. Much love.

Reply from Lisa Henderson, Customer Care Advisor at Arbrook House Care Home

We appreciate you taking the time to leave us your comments. We are saddened to hear about the loss of your husband. It is always nice to hear from family members feeling like their loved ones were cared for and looked after. It is great to hear that the care you received was excellent.


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Awards / Recognitions (8)

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