Bupa Care Homes in Warwickshire | 2 Care Homes

Review of
Alveston Leys Care Home
from S S (Wife of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience

A lovely care home, wehre all the staff are very friendly yet professional. Husband was very unsure about going into a care home, albeit temporarily. I can in all honesty say he did more in 5 days in the home than he had for 5 years at home! This is simply down to the staff, gently encouraging him to

get out of his room and try different activities. There can be no higher praise to give to a brilliant, caring and helpful home.

Reply from Fran Donno, Customer Service Adviser at Alveston Leys Care Home

Thank you for your kind words. It is always lovely to hear words like "Friendly" and "Professional" being used to describe our staff and we hope Alveston Leys Care Home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make your Husband's stay as comfortable as possible.

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Review of
Alveston Leys Care Home
from Danny A (Son of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

Our elderly Mum was admitted to Alveston Leys Care Home from Warwick Hospital for continuing care towards her end of life in March 2025.
Mum was a resident for just over a week which was her prognosis, and i can honestly say that Alveston Leys was exceptional on so many things that are important for

anyone going into care and their family as visitors.
The friendly and professional staff, the positive team atmosphere, the lovely location, the care and authenticity, and the quality and hygiene of the whole care home was a joy and a privilege to appreciate in these moments of need.
I would highly recommend Alveston Leys and the nursing team there.

Reply from Lisa Henderson, Customer Care Advisor at Alveston Leys Care Home

We appreciate you taking the time to leave us your comments. We are saddened to hear about your loss. It is always nice to hear from family members feeling like their loved one was cared for and looked after. It is always nice to hear words like "Friendly" and "Professional" being used to describe our Staff. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review of
Alveston Leys Care Home
from Nick G (Son of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience

Today was mums 102nd birthday and l want to thank everybody at Alveston Leys for making this such a memorable event. All mums friends and relatives had a ball and enjoyed the entertainment and food. Thanks you so much for making mums day so special.

Reply from Grace Langfield, Customer Service Adviser at Alveston Leys Care Home

Thank you for your lovely review. We are so pleased that your Mum, family and friends had a wonderful time alike and it's nice to hear our staff went above and beyond to celebrate such a monumental occasion. Thank you for choosing Alveston Leys as your Mum's home.

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Review of
Alveston Leys Care Home
from Rowena Q (Sister of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

Fantastic atmosphere, great coffee and wonderful care showed to my cherished brother.

Reply from Grace Langfield, Customer Service Adviser at Alveston Leys Care Home

Thank you for your kind words. We are so pleased to hear words such as "fantastic atmosphere" and "wonderful care" being used to describe our care. We hope to continue providing your Brother with the best possible care.

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Review of
Alveston Leys Care Home
from Kate L (Daughter of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

My mum attended her first bus trip out to the Country Park. She was worried about participating due to bowel issues, when she gets constipated, she has to have a laxative; the consequence of which is embarrassing for my mum. On the way home from the day out, which she thoroughly enjoyed a bowel issue

occurred. The home was called and told what had gone on with mum, so as soon a she arrived back at the care home she was taken in and changed without any fuss or delay or any knowledge to my mum that this had been done in advance. I only found out about this the other day and was so grateful this had been handled in such a caring and dignified way. Thank you.

Reply from Maria Ricketts, Customer Care Adviser at Alveston Leys Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make Mothers stay as comfortable as possible.

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Review of
Alveston Leys Care Home
from Jennifer C (Respite Resident) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience

I have just spent two weeks in this lovely care home as a respite patient. I cannot fault the care I received from the very kind and dedicated staff. Nothing was too much trouble for whoever was on duty. I thought it was very efficiently run by the team. Every afternoon there was some entertainment

which passed the day very happily. The food was the sort I liked and always a change of menu. I would highly recommend this care home.

Reply from Fran Donno, Customer Service Adviser at Alveston Leys Care Home

We appreciate you taking the time to leave us your comments. We are so pleased to hear that you enjoyed your stay with us at Alveston Leys Care Home. It is wonderful to hear that you were impressed with the high standards of care provided, fun entertainment and delicious meals provided. Thank you for choosing Alveston Leys for your stay.

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Review of
Alveston Leys Care Home
from Sally Q (Granddaughter of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience

The staff at Alveston Leys go above and beyond for my grandmother. She is always well cared for, taken on days out and shown the utmost respect by all employees at the home. My Grandmother is especially fond of the senior activity coordinator who has made her time at the home fun and given her something

to keep living for! (She is 101)! The home is clean, calm, warm, inviting and exceptionally friendly! There is nowhere else we would want her and we are eternally grateful for all their hard work and care. To us they are all family now! Also special mention to another staff member who is amazing!

Reply from Maria Ricketts, Customer Care Adviser at Alveston Leys Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Clean" and "Warm" being used to describe our care. Please let us know if there is anything we can do to make your Grandmother's stay as comfortable as possible.

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Review of
Canning Court Care Home
from John K (Husband of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience

My wife moved in Cannon Court nearly a month ago moving from a different care home, where so was undergoing NHS CHC assessment. I am delighted with the whole experience at Cannon Court, from transition from her previous home to here. The building is excellent and all the staff are so supportive of my

wife, who can be quite difficult at times. I attend every day to see my wife and my personal observations are that staff perform their roles with real empathy and support the residents with their individual needs. There is a good link with the local GP surgery and I am kept up to date on all developments.

Reply from David Mclean, Customer Service Adviser at Canning Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your wife in our care and we hope Canning Court care home did everything possible to make the transition as easy as possible. We hope to continue providing your wife with the best possible care and we look forward to seeing you again soon.

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Review of
Canning Court Care Home
from S J (Friend of Resident) published on 13 November 2024

Submitted via Postal Card • Report

Overall Experience

I come every Friday morning to see my friend. I have grown up knowing him and he has always been there to help me.

Reply from Rosie Smith, Customer Advisor at Canning Court Care Home

Thank you for taking the time to leave a review for Canning Court Care Home. We hope your friend continues to enjoy his stay!

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Review of
Canning Court Care Home
from Anne I (Daughter of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience

I would like to thank all the staff at Canning Court Care Home for looking after my mother. We are moving her to be nearer to me. The staff have gone out of their way to make mum and her family feel welcome and supported. One member of staff in particular went above and beyond to help us move mum into

Canning at very difficult time.
Many thanks again from all her family.

Reply from David Mclean, Customer Service Adviser at Canning Court Care Home

Thank you for your lovely review. We hope Canning Court care home did everything possible to make the transition as easy as possible. It is always nice to hear from family members feeling like their loved one has been cared for and looked after. We will certainly pass your comments on to the manager. Hopefully you will go away from this feeling like your mother received the best possible care.

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Review of
Canning Court Care Home
from G P (Sister of Resident) published on 7 November 2024

Submitted via Postal Card • Report

Overall Experience

When it comes to individual departments, they are very professional, not only to residents but to relatives as well. I am very well informed, along with my family, about my brother's health, medication and moods. I am kept well informed of any changes in his moods and care.

Reply from Fran Donno, Customer Service Adviser at Canning Court Care Home

Thank you for your lovely review. We are very happy to hear that you can feel at ease with your brother in our care and it is always wonderful to hear words like "Professional" being used to describe our staff. It is good to hear that you are well informed on a daily basis of your brother's health and well-being. We hope to continue providing your loved one with the best possible care.

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Review of
Canning Court Care Home
from Hugh T (Husband of Resident) published on 28 October 2024

Submitted via Postal Card • Report

Overall Experience

A home is only as good as its staff. I found the staff to be very friendly and helpful at all times, always cheerful and smiling.

Reply from Rosie Smith, Customer Advisor at Canning Court Care Home

Thank you for taking the time to leave such a lovely review for the staff at Canning Court. We will be sure to pass on your wonderful words about our staff! Best wishes and thank you again.

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Review of
Alveston Leys Care Home
from Amelia J (Sister of Resident) published on 18 October 2024

Submitted via Website • Report

Overall Experience

Alveston Leys Care Home provides constant and loving care both day and night. It treats residents with dignity, respect and love which never fails. The home is very relaxed and allows residents to put their own identity into it. It constantly takes into account residents' wishes and accommodates what

they want to do. Entertainment is very varied, almost continuously on hand and is delivered lovingly and excellently. The care home offers busy, social areas alongside quiet peaceful spaces and there is never a time when any resident cannot indulge in what they want to do. In my opinion, this care home is absolutely outstanding in the love, care and consideration that it delivers. On top of this, it is consistently professional and understanding of a resident's medical needs. I could not be more happy with this home! I am the daughter of a resident and visit the home daily. All staff, from managers to caretakers are very polite, helpful and absolutely lovely to both myself and my mum.

Reply from Fran Donno, Customer Service Adviser at Alveston Leys Care Home

Thank you for your lovely review. It is so wonderful to hear that you are impressed with the high standards of care provided, varied entertainment and the relaxing environment at Alveston Leys Care Home. It is always brilliant to hear words like "Professional", "Helpful" and "Polite" being used to describe our staff. Our resident's health and well-being are an absolute priority so we are happy that your loved one has been able to experience dignity, love and respect from our staff at Alveston Leys. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review of
Canning Court Care Home
from P L (Daughter of Resident) published on 23 September 2024

Submitted via Postal Card • Report

Overall Experience

My mum was at Canning Court for a very short time receiving end of life care. For the short time she was there the staff were very friendly and looked after her very well. She was treated and respected very well.

Reply from Rosie Smith, Customer Advisor at Canning Court Care Home

Thank you for taking the time to leave the staff at Canning Court such a lovely review, especially during such a difficult time for the family. We would like to offer our condolences for your Mum's passing and hope that you and your family are doing well.

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Review of
Alveston Leys Care Home
from C B (Daughter of Resident) published on 17 September 2024

Submitted via Website • Report

Overall Experience

Dad was admitted to Alveston Leys on the 6th of August and spent four weeks there for respite. When he went in he was quite poorly, weak, and not eating very well. I cannot thank the staff at the home enough. They were so kind and thoughtful and very respectful. Everyone I met was so obviously dedicated

to helping the residents feel comfortable, safe, and happy. He was given excellent meals each day and encouraged to walk as and when he felt able and this improved his strength and mobility. He was very happy during his time there and has now moved back home. He is booked in for two weeks in October while his help is away on holiday.

Reply from Maria Ricketts, Customer Care Adviser at Alveston Leys Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. We are looking forward to seeing you again.

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Review of
Alveston Leys Care Home
from E D (Sister of Resident) published on 13 September 2024

Submitted via Website • Report

Overall Experience

Good continuing care for my sister who is bedridden and always in terrible pain, despite good medical care too provided by a local GP surgery working with the Home. Her needs are quite intense and with only a couple of other people visiting her in addition to myself, everything has to be thought through

- she loves a biscuit treat!

Reply from David Mclean, Customer Service Adviser at Alveston Leys Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review of
Alveston Leys Care Home
from G J (Son of Resident) published on 29 August 2024

Submitted via Postal Card • Report

Overall Experience

Generally splendid, my Mum is responding well to the social interface and activities. The nursing staff there did well in considering her medicines and have an excellent relationship with the GP.

Reply from Fran Donno, Customer Service Adviser at Alveston Leys Care Home

Thank you for your kind words. It is so lovely to hear that your Mum has settled in well and that she is enjoying taking part in our activities. We are glad to know that your Mum's stay so far has been positive. We hope to continue providing your loved one with the best possible care.

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Review of
Canning Court Care Home
from H M (Wife of Resident) published on 20 August 2024

Submitted via Website • Report

Overall Experience

I am very pleased with the care my husband receives at Canning Court, it's evident that the staff have taken the time to get to know him and recognise his character and personality, they speak warmly about him which is so reassuring. There is a lovely calm atmosphere. The activities are so important

for the residents and it's great to see him engaging with these when I visit and reassuring to see him taking part in these when I'm not there through social media photos. The meals are also of good quality with lots of encouragement for him to eat, which is a positive as his appetite has decreased as his illness has progressed.

Reply from David Mclean, Customer Service Adviser at Canning Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your husband in our care. It is always nice to hear first-hand experience from how our staff provides such a homely experience for our residents to make their stay as enjoyable as possible. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review of
Canning Court Care Home
from F V (Friend of Resident) published on 9 July 2024

Submitted via Postal Card • Report

Overall Experience

When visiting our friend in the care home, my husband and I have always been very impressed with the calm atmosphere, the attention paid to residents by the staff and the patience shown by all of the staff. We visit 2-3 times each week and are welcomed by name, often by more than one of the carers.

Whenever our friend (the resident) rings the bell, it is answered quickly and the carers are always reassuring. It is a pleasure to visit and we feel like 'one of the family'.

Reply from Maria Ricketts, Customer Care Adviser at Canning Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your loved one in our care. We are looking forward to seeing you again.

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Review of
Canning Court Care Home
from K H (Granddaughter of Resident) published on 5 July 2024

Submitted via Postal Card • Report

Overall Experience

My Grandmother was very worried about moving to care but the staff here made her feel settled and at home so quickly. Everyone is patient and kind, nothing is too much trouble and the whole family feels reassured and taken care of.

Reply from David Mclean, Customer Service Adviser at Canning Court Care Home

Thank you for your lovely review. We are happy to hear Canning Court care home did everything possible to make the transition as easy as possible for your Grandmother and it is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make her stay as comfortable as possible.

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Care Homes Owned by Bupa Care Homes in Warwickshire

Bupa Care Homes Locations in Warwickshire (2)

Bupa Care Homes Reviews in Warwickshire (176)

Alveston Leys Care Home

Alveston Leys Care Home

Alveston Leys Care Home

Alveston Leys Care Home

Alveston Leys Care Home

Alveston Leys Care Home

Alveston Leys Care Home

Canning Court Care Home

Canning Court Care Home

Canning Court Care Home

Canning Court Care Home

Canning Court Care Home

Alveston Leys Care Home

Canning Court Care Home

Alveston Leys Care Home

Alveston Leys Care Home

Alveston Leys Care Home

Canning Court Care Home

Canning Court Care Home

Canning Court Care Home

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