Care Homes Owned by Bupa Care Homes

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes
Bupa Care Homes is one of the UK's largest providers of care homes.

Bupa provide a choice of residential and nursing homes, for frail elderly people or those with dementia related illnesses. However, some homes also offer care for other specialisms such as Parkinson's or Huntington's disease, and for young physically disabled people.

Please contact Bupa for further information, whether you need help now, or are planning for the future.

Bupa Care Homes Locations (115)

 

115 Care Homes owned by Bupa Care Homes

Sort by:
Crossley House Care Home

885 Thornton Road, Bradford BD8 0HH 

9.8 94 reviews
"I brought my Gran to visit a friend at Crossley House on Valentines Day. The home was clean, tidy and decorated for the day. Crossley…"   Read all 94 reviews
Location Type Care Home

Crossley House warmly welcomes anyone in need of residential care, including those living with dementia, Huntington’s or Parkinson’s. Located close to the village of Thornton, the home boasts excellent accommodation and facilities including pleasant… Read more about Crossley House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 58 Rooms
Norewood Lodge Care Home

72 Nore Road, Portishead, Bristol BS20 8DU 

9.8 61 reviews
"Very impressed by the care provided to my mother for what turned out to be the final three weeks of her life. The level of care and support…"   Read all 61 reviews
Location Type Care Home

At Norewood Lodge, a caring team of professionals ensure exceptional care and support is provided to residents on an individual basis for short or long term needs. The home provides a range of care plans to anyone over 50 including residential, nursing,… Read more about Norewood Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 44 Rooms
Wingham Court Care Home

Oaken Lane, Claygate, Esher KT10 0RQ 

9.8 164 reviews
"The care home is great and truly exceptional, offering a warm environment. We feel the staff are like our family, very friendly, helpful…"   Read all 164 reviews
Location Type Care Home

Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as well as spinal injuries and strokes. Wingham Court… Read more about Wingham Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 73 Rooms
Eglantine Villa Care Home

Eglantine Lane, Horton Kirby, Dartford DA4 9JL 

9.8 94 reviews
"We moved my Mum in to Eglantine care home in 2025. I have to say it's the best decision we could have made. She is so happy there. The…"   Read all 94 reviews
Location Type Care Home

In February 2023, Eglantine Villa was rated ‘Outstanding’ by the CQC for the third time in a row. Eglantine Villa, once a private residence, is a carefully converted home offering nursing, residential dementia care, respite, palliative, Parkinson’s… Read more about Eglantine Villa Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 49 Rooms
Wykebeck Court Care Home

543 York Road, Leeds LS9 6NH 

9.8 60 reviews
"I feel all the staff are very friendly and helpful. I feel the entertainment is good, I always love a good dance and music with my dad and…"   Read all 60 reviews
Location Type Care Home

**Over the coming months, the home is reducing its environmental impact by removing all gas from heating, catering & laundry services and replacing with electric to make Wykebeck Court Care home Bupa’s first Net Zero care home.** Wykebeck Court is… Read more about Wykebeck Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 84 Rooms
Tenterden House Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN 

9.8 76 reviews
"My mum was placed at Tenterden House after a 6 week stay in hospital. From the moment she arrived, she was made to feel comfortable and at…"   Read all 76 reviews
Location Type Care Home

Tenterden House provides long and short-stay residential and nursing care. From Parkinson’s, cerebral palsy, MS and other complex and long term conditions, Tenterden House offers care for older people with a wide range of care needs. Set in 13-acres… Read more about Tenterden House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 40 Rooms
Dean Wood Care Home

Warren Road, Brighton BN2 6DA 

9.8 76 reviews
"The Dean Wood Care Home is a well-run home. The staff are very friendly and provide dignified support. The building and facilities are…"   Read all 76 reviews
Location Type Care Home

Dean Wood warmly welcome those in need of residential and nursing care, including people living with dementia or Parkinson’s. Dean Wood is a modern, purpose-built care facility with fabulous panoramic sea views, state of the art accommodation and… Read more about Dean Wood Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 80 Rooms
Beacher Hall Care Home

42 Bath Road, Reading RG1 6PG 

9.8 57 reviews
"My dad has been at Beacher Hall Care Home for about six years and he is very happy there, the staff are all lovely and always willing to…"   Read all 57 reviews
Location Type Care Home

Located near the centre of Reading, Beacher Hall offers 24-hour nursing care and support for those 18 and over with a range of needs. That includes those living with complex needs and neurological conditions, such as Multiple Sclerosis, respiratory… Read more about Beacher Hall Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 70 Rooms
Argyles Care Home

Pound Street, Newbury RG14 6AE 

9.7 89 reviews
"All the staff are friendly and caring and do all they can for our mum. A shout out to one lady this week for her help and encouragement in…"   Read all 89 reviews
Location Type Care Home

Argyles has an experienced team of registered nurses and carers who provide nursing, residential, convalescence, respite, palliative and Parkinson's care. This well-equipped Tudor-style house provides a comfortable and relaxing environment. Residents… Read more about Argyles Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 50 Rooms
Allington Court Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN 

9.7 101 reviews
"A very pleasant environment, the staff work well together to ensure the comfort and wellbeing of residents. All requests are dealt with…"   Read all 101 reviews
Location Type Care Home

Allington Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, including nursing, residential, Parkinson's and short-stay care. Everything… Read more about Allington Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 44 Rooms
Clare House Care Home

Harefield Road, Uxbridge UB8 1PP 

9.7 59 reviews
"We couldn't have found a better place for my stepdad. Everyone at the home was lovely, kind, engaging, and interested in him. Once he'd…"   Read all 59 reviews
Location Type Care Home

Clare House provides nursing, residential, convalescence and respite care, both short and long term. The majority of bedrooms are en-suite. At Clare House, staff take great care to focus on the person. It’s important for residents to feel at home, so… Read more about Clare House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms
Fountains Lodge Care Home

13 - 17 London Road, Southborough, Tunbridge Wells TN4 0RJ 

9.7 126 reviews
"Cannot fault the kind and patient staff, great facilities and comfortable accommodation. The team work hard to make every day interesting…"   Read all 126 reviews
Location Type Care Home

Fountains Lodge is a purpose-built dementia home offering both residential and nursing care. The home offers short stays too (including palliative care), to help both carers and their elderly loved ones at times when they need a break or a little extra… Read more about Fountains Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 74 Rooms
Thatcham Court Care Home

Chapel Street, Thatcham RG18 4QL 

9.7 69 reviews
"My husband came to this lovely home late February, beginning of March. Unfortunately he was not there long as he had a couple of trips to…"   Read all 69 reviews
Location Type Care Home

Thatcham Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia care including nursing, residential, Parkinson's… Read more about Thatcham Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 60 Rooms
Arbrook House Care Home

36 Copsem Lane, Esher KT10 9HE 

9.7 96 reviews
"My husband was staying at Arbook House on palliative care, he only had 2 short months but in that time the care he received was excellent…"   Read all 96 reviews
Location Type Care Home

Arbrook House, rated 'outstanding' by CQC in February 2019, is a beautifully converted private home with extensive landscaped grounds where residents can enjoy views of the natural lake and wildlife. Located in the leafy Esher suburb, the home employs… Read more about Arbrook House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 44 Rooms
Elmwood Care Home

3 Wetherby Road, Oakwood, Leeds LS8 2JU 

9.7 45 reviews
"My mother has been very happy at Elmwood. She is very well looked after. The staff are happy, caring and very reassuring. It seems to be…"   Read all 45 reviews
Location Type Care Home

Elmwood practises personalised nursing and residential care for a number of requirements, including palliative care, convalescence and respite provision. They want their residents to enjoy their time at Elmwood. Whether they’re coming to recover from… Read more about Elmwood Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 32 Rooms
Elm Grove Care Home

Somerford Road, Cirencester GL7 1TX 

9.7 79 reviews
"Since mum moved to this home in Cirencester around 2 years ago, mum has been so much happier! Compared to the last care home in the area! I…"   Read all 79 reviews
Location Type Care Home

Situated on the outskirts of Cirencester, this former private house has undergone an extensive refurbishment in order to make the most of its homely qualities. The home is split into two areas, one for dementia nursing and one for dementia residential.… Read more about Elm Grove Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 60 Rooms
Druid Stoke Care Home

31 Druid Stoke Avenue, Stoke Bishop, Bristol BS9 1DE 

9.7 62 reviews
"The only 'criminal activity' I came across was the home-baked cakes (the black forest gateau - bliss!), the doughnuts and the chocolate…"   Read all 62 reviews
Location Type Care Home

Druid Stoke is a beautiful and friendly home welcoming anyone aged over 50. The home offers a wide range of care including residential, nursing, respite and palliative care. Alongside professional care, the accommodation has been designed to offer… Read more about Druid Stoke Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 54 Rooms from £1,065 / week
The Manor House Care Home

Moreton Road, Upton, Wirral CH49 4NZ 

9.7 84 reviews
"This is to express my thanks to one staff member in particular who has gone above and beyond the call of duty by helping to take my mum's…"   Read all 84 reviews
Location Type Care Home

Built in 1857, Manor House is a listed building that has recently (Feb 23) been modernised and refurbished to a high standard across a number of units. The home has retained many of its original features, including an oak-panelled entrance hall and decorative… Read more about The Manor House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 59 Rooms
The Links Care Home

1 Golf Links Road, Broadstone BH18 8BE 

9.7 124 reviews
"My brother was admitted to The Links Care Home for palliative and end- of- life care. His stay was short, but during his time there we…"   Read all 124 reviews
Location Type Care Home

This care home is proud to be able to display an Outstanding CQC rating (November 2023). The Links is in the lovely village setting of Broadstone, close to local amenities and within easy reach of Dorset’s beautiful beaches and countryside. The Links… Read more about The Links Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 68 Rooms
Oakcroft House Care Home

Oakcroft Road, West Byfleet KT14 6JG 

9.7 75 reviews
"My mother is well cared for in a friendly bright environment, staff are professional with a kind of helpful nature.…"   Read all 75 reviews
Location Type Care Home

Oakcroft House provides nursing, residential and short stay care. They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before… Read more about Oakcroft House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms
Premier Court Care Home

Thorley Lane East, Thorley, Bishop's Stortford CM23 4BH 

9.7 106 reviews
"I was quite nervous as the time approached to enter the care home. However, I was soon welcomed and put at ease. All staff were extremely…"   Read all 106 reviews
Location Type Care Home

Premier Court is set in a very peaceful countryside location within Bishop’s Stortford. It provides a full range of residential and nursing care. They’re here when you and your loved ones need them most. For planned respite or last- minute trips.… Read more about Premier Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 59 Rooms
Aston Court Care Home

Little Aston Hall Drive, Little Aston, Sutton Coldfield B74 3BF 

9.7 54 reviews
"I can't thank the manager and her team at Aston Court Care Home enough. The care our mom received was the best we could ever wish for.…"   Read all 54 reviews
Location Type Care Home

Aston Court offers long-term residential, nursing, convalescence, palliative and respite care. Aston Court takes pride in ensuring that its often frail residents can enjoy a safe and comfortable setting and the purpose-built home is surrounded by… Read more about Aston Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • 52 Rooms
St Mary's Care Home

19 Dunstable Road, Luton LU1 1BE 

9.7 184 reviews
"We are incredibly grateful for the outstanding care our mum received during her final days. Staff went above & beyond, not only in looking…"   Read all 184 reviews
Location Type Care Home

St Mary’s provides quality residential and nursing care, whilst also specialising in palliative, respite and post operative convalescence care. They also offer nursing care for people living with Parkinson's, Huntington's disease and dementia (dependent… Read more about St Mary's Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 60 Rooms
Sunnyview House Care Home

Manorfield, (off Beeston Road), Beeston, Leeds LS11 8QB 

9.7 102 reviews
"My mother is 93 years old and moved to Sunnyview House Care Home in September 2024. I anticipated problems with the move with my mother…"   Read all 102 reviews
Location Type Care Home

At Sunnyview House, care plans are carefully tailored to provide a high standard of individualised care in a warm and welcoming setting. Residential, nursing and dementia care is available for short or long term requirements. This purpose-built home… Read more about Sunnyview House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 84 Rooms
Southlands Care Home

9 Ripon Road, Harrogate HG1 2JA 

9.7 93 reviews
"Southlands Care Home is an oasis of comfort and offers a pleasant and spacious environment to its residents and their visitors. It is…"   Read all 93 reviews
Location Type Care Home

Southlands offers both residential and nursing care including support for those living with Parkinson’s. The home also offers short stays for recovery and respite, tailored to suit the individual, as well as a day care service available to the local… Read more about Southlands Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 70 Rooms
Ridley Park Care Home

Forster Street, Off Plessey Road, Blyth NE24 3BG 

9.7 87 reviews
"Mam recently passed away at Ridley Park Care Home after over five years of living there. When she moved to the home in 2019, we really…"   Read all 87 reviews
Location Type Care Home

Ridley Park is a purpose-built care home, ideal for residential and nursing care needs, welcoming both short and long term stays. The home also provides residential dementia care. There are so many places to relax. Residents can have their nails… Read more about Ridley Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 59 Rooms
Middlesex Manor Care Home

119 Harrow Road, Wembley HA9 6DQ 

9.7 78 reviews
"Excellent, friendly, welcoming, care home staff very professional, knowledgeable, patience, team always go an extra mile for anything…"   Read all 78 reviews
Location Type Care Home

Middlesex Manor offers a range of care services within three carefully designed buildings. Care plans are tailored to the needs of the individual and include dementia care, nursing, respite and convalescence care. Care is also offered to those who require… Read more about Middlesex Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 83 Rooms
Ashley House Care Home

118 Trafalgar Road, Cirencester GL7 2ED 

9.7 115 reviews
"Ashley House is warm and welcoming and the staff are very kind and caring. There are lots of activities and the food is excellent. My…"   Read all 115 reviews
Location Type Care Home

At Ashley House, a caring and professional team provide personalised nursing and residential care, as well as offering convalescence, palliative, short stay and day care. As well as single occupancy rooms, there are six rooms which are ideal for couples. Located… Read more about Ashley House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 48 Rooms
Brunswick Court Care Home

62 Stratford Road, Watford WD17 4JB 

9.7 120 reviews
"Brunswick Court Care Home has exceptional facilities in every department. Their warm caring attitude to all residents is beautiful to see.…"   Read all 120 reviews
Location Type Care Home

Brunswick Court welcomes nursing, residential and dementia stays, convalescence, palliative, and respite care. It can also provide care for people living with Parkinson's or Huntington's. Residents can stay for however long loved ones need support. They’ll… Read more about Brunswick Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 90 Rooms
Elm View Care Home

Moor Lane, Clevedon BS21 6EU 

9.7 71 reviews
"What kind people who looked after my wife. Thank you so much. What impressed me and my family who visited the home on many occasions was so…"   Read all 71 reviews
Location Type Care Home

A talented and versatile team at Elm View Care Home offer care and support for a wide range of needs, including residential, nursing, respite, convalescence and palliative as well as Parkinson's care. With a fresh new look for 2025, they've made… Read more about Elm View Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 43 Rooms

Bupa Care Homes Reviews (9813)

9.6
Bupa Care Homes has a Group Review Score of 9.6 (9.641) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience

  • 15
  • 5
  • 0
  • 0
  • 0

Date Published

9813
705
1438
2607
7206
Review of

Waverley Grange Care Home

from M D (Respite Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I could not have found a better place for my needs.
Post-surgery, I needed recovery time and assistance before returning home.
Everyone at Waverley Grange could not have been more caring, supportive and kind. Questions were answered, and I was checked on at regular intervals to be sure all was well.
Many thanks to all who made my stay so good and beneficial.

Reply from Maria Ricketts, Customer Care Adviser at Waverley Grange Care Home

Thank you for your kind words. We are glad to have helped you and we are glad you felt at ease in our care. Thank you for choosing Waverley Grange Care Home for your stay.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Sidcup Care Home

from David C (Husband of Resident) published on 29 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My wife has been residing here on assessment for 6 weeks. As she is immobile she requires a great deal of attention. I cannot speak highly enough of the nursing care and help from all the assistants and carers. Nothing is too much trouble. Everyone is so cheerful and helpful and we are so grateful.

Reply from Maria Ricketts, Customer Care Adviser at The Sidcup Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make your Wife's stay as comfortable as possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brookview Care Home

from Val T (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I cannot thank enough the whole team of wonderful ,caring , dedicated staff at brookview. Brookview have cared for my precious mum for over 3 years now and i
Know the standard of care for her is above and beyond anything i could have imagined.....genuine professional, loving staff from every section
of this home. My thanks and admiration for all for my mum is imeasurable. Highly recommend this care home.

Reply from Maria Ricketts, Customer Care Adviser at Brookview Care Home

Thank you for your lovely review. We are glad to have helped you and your family. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Brookview Care Home for your stay.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Crossley House Care Home

from Anne P (Sister-in-law of Resident) published on 29 April 2025
Overall Experience  Overall Experience 4.0 out of 5

I visited my brother-in-law here for the first time since he was admitted and was so pleased to see him settled and smiling. The staff were very friendly & helpful. His room's were lovely and most of all, he seemed happy. So glad my sister found him this place. Even my little dog enjoyed his visit.

Reply from Maria Ricketts, Customer Care Adviser at Crossley House Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your brother-in-law in our care. We hope to continue providing your loved one with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Ardenlea Grove Care Home

from L L (Son of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The home itself is very warm, welcoming with polite staff on entrance. Both me and Mom meet with a smile. I personally have had not one problem whilst mo has been here, with the care staff providing exceptional care towards my Mom and her needs. Even when they seem understaffed the care does not change.
Any questions I've asked have been answered in a timely manner and if staff can't provide the answer they go out of their way to make sure someone will know. Overall exceptional care staff.

Reply from Maria Ricketts, Customer Care Adviser at Ardenlea Grove Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Aston Court Care Home

from Diane R (Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I am here at Aston Court nursing home for residential recuperation after a heart valve procedure. It is very pleasant, comfortable, clean, bright, quiet, peaceful and in lovely grounds. Staff are wonderful, kind, caring, respectful, cheerful, helpful, patient, efficient and hard-working. Residents are
provided with singalongs & activities they clearly enjoy. I have around 12/13 allergies to foods, some severe causing anaphylactic reactions but the kitchen staff are very careful and have protected me. I am well looked after here. Decent variety of meals or one can ask for something different. Size of meals is good, even for me. I recommend Aston Court and would come again if needed.

Reply from Maria Ricketts, Customer Care Adviser at Aston Court Care Home

Thank you for your lovely review. It is always nice to hear words like "Cheerful" and "Helpful" being used to describe our care. We hope to continue providing you with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Goldbridge Care Home

from Elizabeth C (Daughter of Resident) published on 28 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Friendly and helpful staff.

Reply from Lisa Henderson, Customer Care Advisor at The Goldbridge Care Home

Thank you for your feedback. It is always nice to hear words like "Friendly" and "Helpful" being used to describe our Staff. We hope to continue providing your loved one with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Goldbridge Care Home

from P B (Wife of Resident) published on 28 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Words that spring to mind about Goldbridge: friendly, peaceful, welcoming, organised, open.

Reply from Lisa Henderson, Customer Care Advisor at The Goldbridge Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like Friendly, Peaceful and Welcoming to describe The Goldbridge Care Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Heathland Court Care Home

from Kim B (Niece of Resident) published on 28 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My aunt has had excellent care. Since she came she speaks highly of every staff member and I have seen how well she is looked after so I know when I don't visit she is very well looked after. Thank you so much.

Reply from Lisa Henderson, Customer Care Advisor at Heathland Court Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Aunt with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Hazelmere House Care Home

from Christine C (Daughter of Resident) published on 28 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My lovely mum entered Hazelmere House for palliative care as she was end of life terminal Esopmageal cancer. She was 93 years old from 17th March to 1st April when she died she was treated with care, kindness, compassion, dignity and professional quality of nursing. Each and every member of staff, without
exception was wonderful. I chose this nursing home for mum because I consider it to be the best in all areas.

Reply from Lisa Henderson, Customer Care Advisor at Hazelmere House Care Home

Thank you for your lovely review. We are saddened to hear about your loss of your Mum. We are glad to have helped you and your family through such a difficult time. It is always nice to hear words like "Kindness" and "Compassion" being used to describe our care. Hopefully you will go away from this feeling like your Mum received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Court Care Home

from Ann C (Sister of Resident) published on 28 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My brother was in Red Court for 10 months. I found the staff extremely caring and kind when tending to him. He was always clean and fresh, well fed with patience and caring and always with a smile. The admin staff always greeted me with a cheerful 'hello' and how are you. A nice cup of tea and sometimes
a sandwich always welcome after a 4 hour journey. I could not fault anything so a big thank you

Reply from Lisa Henderson, Customer Care Advisor at Red Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is great to hear that Red Court Care Home always made you feel welcome. It is always nice to hear words like "Kind" and "Caring" being used to describe our Staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Wykebeck Court Care Home

from J B (Husband of Resident) published on 28 April 2025
Overall Experience  Overall Experience 4.0 out of 5

I find the home clean tidy and well-maintained. The staff are EXCELLENT and carry out duties in a very friendly, caring way. The home is a home from home for the residents. My wife is bed bound, but the home has plenty of activities for all residents, music afternoons where a trio visit the rooms and
plays music and talks to the residents. The food is varied and presented well. The kitchen staff will provide, within reason, something extra if what's on the menu doesn't suit some residents. All in all, I can not and will not fault "Wyebeck" if it stays like this.

Reply from Lisa Henderson, Customer Care Advisor at Wykebeck Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Excellent" and "Friendly" being used to describe our Staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is great to hear the home has plenty of activities. We hope to continue providing your loved one with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St George's Care Home

from Andrew P (Son of Resident) published on 28 April 2025
Overall Experience  Overall Experience 5.0 out of 5

We are a family with long and very positive experiences of working with St George's Care Home in Cobham. Putting our mother into a dementia care home was a daunting prospect at the start, but we soon realised she was in very good hands. We have all been part of the St George's community for the last
10 years. We really do appreciate everything that the staff have done for Mum and for us over this long period. The St George's team are all so different and come from such varied backgrounds, but they all have the care and wellbeing of the residents at heart. They are a very special team and we really value and appreciate their contribution to all our lives over this last period of Mum's life.

Reply from Lisa Henderson, Customer Care Advisor at St George's Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear that you felt at ease with your Mother in our care. It is great to hear that you thought the staff at St George's care home were a very special team. Hopefully you will go away from this feeling like your loved one received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Crossley House Care Home

from Helen C (Daughter of Resident) published on 28 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum was in Crossley House Care Home for just over a year. From the very first meeting with a staff member and then the home manager and another staff member at my mum's home, we knew she would be in safe hands.
As we got to know everyone at Crossley House (staff and residents), we always felt
like were going to visit my mum and our extended family. All the staff tried their very best for my mum, from encouraging her to get up and dressed in a morning, to joining in the activities (which was not an easy task!)
My mum could be a fiesty character at times, but she did appreciate all the help and assistance of staff too.
We were always made to feel very welcome by everyone at the home and they are all a credit to Bupa.

Reply from Lisa Henderson, Customer Care Advisor at Crossley House Care Home

Thank you for your lovely review. We are happy to hear you feel like a part of our Crossley House Care Home family. It is always nice to hear from family members feeling like their loved one was cared for and looked after.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Colonia Court Care Home

from Kellie B (Niece of Resident) published on 28 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My Auntie was admitted to Colonia Court Paxman House 4 weeks ago with terminal Cancer. I can not put into words the excellent care she received. The love shown to her each time the staff walked into her room was amazing she loved them all. All the family also received the same love and support always
making sure everyone was eating and drinking and taking rest whenever they could and even a hug when they could see it was needed. We as a family will be forever be gratefull for how they made the last 4 weeks of her life so much better. How do you thank them for that.

Reply from Lisa Henderson, Customer Care Advisor at Colonia Court Care Home

Thank you for your feedback. We are glad to have helped you and your family through such a difficult time. It is always nice to hear words like "Love" and "Support" being used to describe our Staff. It is lovely to hear that the home supported all the family with making sure they were eating and drinking and especially the emotional support with hugs. Hopefully you will go away from this feeling like your loved one received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Argyles Care Home

from Susan D (Daughter of Resident) published on 28 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum stayed at Argyles for 3 months before she passed peacefully in her sleep. The palliative care was excellent. Management and staff were so helpful, kind and friendly to Mum. Although Mum didn't eat very much, the food choices offered were good and she always enjoyed the puddings! It was nice that
there was no restrictions on visitors as one of her youngest great grandchildren visited every Friday much to Mum's delight. The family celebrated a lovely Mothers Day with Mum in her room and we were very kindly offered lunch with her which was a very nice gesture and lovely food. An occasion which we will always treasure. A shout out must go to the 'tea' lady who always offered us a cup of tea, even if we arrived late to visit Mum. It was very much appreciated. Clearing Mums room after she had passed was hard, but everyone was so kind to myself and my sister, so thank you for making it a litttle easier.
We would definately recommend the home, the care of their residents is excellent.

Reply from Lisa Henderson, Customer Care Advisor at Argyles Care Home

Thank you for your lovely review. We are saddened to hear about your loss of your Mum. It is always nice to hear from family members feeling like their loved one was cared for and looked after. It is lovely to hear that the home helped to make Mothers day for your family and your Mum. Hopefully you will go away from this feeling like your loved one received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Hadley Lawns Care Home

from Paul B (Regular Volunteer) published on 25 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I visit the home once a month, and I'm always hugely impressed with the care and devotion which all members of staff offer to the residents. Everyone has a smile and a joke and an easy, friendly manner. And I notice that the residents respond with a happy demeanour. It's clearly a very well-run establishment.
Well done!

Reply from David Mclean, Customer Service Adviser at Hadley Lawns Care Home

Thank you for your kind words. It is always nice to hear words like "care and devotion" being used to describe our care. We are looking forward to seeing you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brookview Care Home

from J H (Son of Resident) published on 25 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mother was a resident at Brookview for a year and a half. She settled in really quickly and found the staff to be warm and sensitive to her needs. The medical care and support provided was able to cope with the number of challenges associated with Mother's later life. If I was in the position of
having to decide on a care home for a parent today, I would not hesitate in choosing Brookview again. Thank you.

Reply from David Mclean, Customer Service Adviser at Brookview Care Home

Thank you for your lovely review. We are sorry for your loss. We are glad to help you and your family through such a difficult time and we hope Brookview care home did everything possible to make the transition as easy as possible. Hopefully you will go away from this feeling like your mother received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Hazelmere House Care Home

from D H (Respite Resident) published on 25 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I have been resident at Hazelmere House Care Home for respite, after hospital and surgery, for the duration of 3 weeks, during which time, I have received the best of care and kindness from all staff. I would not hesitate to recommend Hazelmere House Care Home to anyone - for me a very wonderful and
fortunate find.

Reply from David Mclean, Customer Service Adviser at Hazelmere House Care Home

Thank you for taking the time to leave your kind review. It is always nice to hear from former residents feeling like they were cared for and looked after. It is always nice to hear words like "the best of care and kindness" being used to describe our care. Thank you for choosing Hazelmere House for your stay


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Argyles Care Home

from P M (Daughter of Resident) published on 25 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff at Argyles Care Home looked after our dad during his final weeks. Everyone there was so kind and caring towards both us and dad. It made a difficult time more bearable. An unequivocal 10 out of 10 for everything else too, from cleanliness to food quality to matters of admin. Thank you Argyles!

Reply from David Mclean, Customer Service Adviser at Argyles Care Home

Thank you for taking the time to leave your lovely review. We are sorry for your loss and we are glad to help you and your family through such a difficult time. It is always nice to hear words like "kind and caring" being used to describe our care. Hopefully you will go away from this feeling like your loved one received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Loading...

Awards / Recognitions (8)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading