Care Homes Owned by Bupa Care Homes
Bupa Care Homes Locations (115)
Warren Lane, Ashford TN24 8UF
"This is my third experience of my loved ones' time in a care home. One thing I absolutely love, every month a resident is resident of the…" Read all 60 reviews
Warren Lodge provides person-centred care for people living with dementia, including residential and nursing care. This purpose-built home has dementia champions who work to improve the quality of life for residents through daily activities and opportunities… Read more about Warren Lodge Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 64 Rooms
Eglantine Lane, Horton Kirby, Dartford DA4 9JL
"We moved my Mum in to Eglantine care home in 2025. I have to say it's the best decision we could have made. She is so happy there. The…" Read all 94 reviews
In February 2023, Eglantine Villa was rated ‘Outstanding’ by the CQC for the third time in a row. Eglantine Villa, once a private residence, is a carefully converted home offering nursing, residential dementia care, respite, palliative, Parkinson’s… Read more about Eglantine Villa Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 49 Rooms
Lye Lane, Bricket Wood, St Albans AL2 3TN
"My mum was placed at Tenterden House after a 6 week stay in hospital. From the moment she arrived, she was made to feel comfortable and at…" Read all 76 reviews
Tenterden House provides long and short-stay residential and nursing care. From Parkinson’s, cerebral palsy, MS and other complex and long term conditions, Tenterden House offers care for older people with a wide range of care needs. Set in 13-acres… Read more about Tenterden House Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Short Term/Respite
- Physical Disability
- Palliative Care
- Younger Adults
- 40 Rooms
Oaken Lane, Claygate, Esher KT10 0RQ
"My friend has been resident in Wingham Court Care Home for 18 years now. The staff are lovely and treat her with dignity, respect and…" Read all 162 reviews
Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as well as spinal injuries and strokes. Wingham Court… Read more about Wingham Court Care Home
- Care Provided
- Nursing
- Residential
- Short Term/Respite
- Physical Disability
- Palliative Care
- Younger Adults
- 73 Rooms
42 Bath Road, Reading RG1 6PG
"My dad has been at Beacher Hall Care Home for about six years and he is very happy there, the staff are all lovely and always willing to…" Read all 57 reviews
Located near the centre of Reading, Beacher Hall offers 24-hour nursing care and support for those 18 and over with a range of needs. That includes those living with complex needs and neurological conditions, such as Multiple Sclerosis, respiratory… Read more about Beacher Hall Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Learning Disability
- Short Term/Respite
- Physical Disability
- Palliative Care
- Younger Adults
- 70 Rooms
Watford Road, Northwood HA6 3PA
"Erskine Hall is an excellent care home which offers wonderful service, in this case my father. They are given 3 meals a day plus tea,…" Read all 91 reviews
Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with Parkinson’s or Huntington’s care. Respite bookings can be… Read more about Erskine Hall Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- Mental Health
- 74 Rooms
13 - 17 London Road, Southborough, Tunbridge Wells TN4 0RJ
"Fountains Lodge is a warm and welcoming place where my mother in law feels comfortable and safe. It is reassuring for us to know that she…" Read all 123 reviews
Fountains Lodge is a purpose-built dementia home offering both residential and nursing care. The home offers short stays too (including palliative care), to help both carers and their elderly loved ones at times when they need a break or a little extra… Read more about Fountains Lodge Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 74 Rooms
31 Druid Stoke Avenue, Stoke Bishop, Bristol BS9 1DE
"The only 'criminal activity' I came across was the home-baked cakes (the black forest gateau - bliss!), the doughnuts and the chocolate…" Read all 62 reviews
Druid Stoke is a beautiful and friendly home welcoming anyone aged over 50. The home offers a wide range of care including residential, nursing, respite, palliative and Huntington's care. Alongside professional care, the accommodation has been designed… Read more about Druid Stoke Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Short Term/Respite
- Physical Disability
- Palliative Care
- 54 Rooms from £1,065 / week
Lye Lane, Bricket Wood, St Albans AL2 3TN
"A very pleasant environment, the staff work well together to ensure the comfort and wellbeing of residents. All requests are dealt with…" Read all 101 reviews
Allington Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, including nursing, residential, Parkinson's and short-stay care. Everything… Read more about Allington Court Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 44 Rooms
Flash Lane, Bollington, Macclesfield SK10 5AQ
"I visited a friend who is only in the home for a short time & therefore it was a one off visit. I was impressed with the home and the staff…" Read all 109 reviews
Set within the beautiful Cheshire countryside, in the rural village of Bollington, this Georgian home has been carefully modernised and refurbished to provide a high standard of accommodation and facilities. Committed to providing individualised… Read more about Mount Hall Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Short Term/Respite
- Palliative Care
- 33 Rooms
Harefield Road, Uxbridge UB8 1PP
"We couldn't have found a better place for my stepdad. Everyone at the home was lovely, kind, engaging, and interested in him. Once he'd…" Read all 59 reviews
Clare House provides nursing, residential, convalescence and respite care, both short and long term. The majority of bedrooms are en-suite. At Clare House, staff take great care to focus on the person. It’s important for residents to feel at home, so… Read more about Clare House Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Short Term/Respite
- Physical Disability
- Palliative Care
- 40 Rooms
119 Harrow Road, Wembley HA9 6DQ
"Excellent, friendly, welcoming, care home staff very professional, knowledgeable, patience, team always go an extra mile for anything…" Read all 78 reviews
Middlesex Manor offers a range of care services within three carefully designed buildings. Care plans are tailored to the needs of the individual and include dementia care, nursing, respite and convalescence care. Care is also offered to those who require… Read more about Middlesex Manor Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- 83 Rooms
36 Copsem Lane, Esher KT10 9HE
"My husband was staying at Arbook House on palliative care, he only had 2 short months but in that time the care he received was excellent…" Read all 96 reviews
Arbrook House, rated 'outstanding' by CQC in February 2019, is a beautifully converted private home with extensive landscaped grounds where residents can enjoy views of the natural lake and wildlife. Located in the leafy Esher suburb, the home employs… Read more about Arbrook House Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Short Term/Respite
- Palliative Care
- Younger Adults
- 44 Rooms
3 Wetherby Road, Oakwood, Leeds LS8 2JU
"My mother has been very happy at Elmwood. She is very well looked after. The staff are happy, caring and very reassuring. It seems to be…" Read all 45 reviews
Elmwood practises personalised nursing and residential care for a number of requirements, including palliative care, convalescence and respite provision. They want their residents to enjoy their time at Elmwood. Whether they’re coming to recover from… Read more about Elmwood Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Short Term/Respite
- Palliative Care
- 32 Rooms
Pound Street, Newbury RG14 6AE
"All the staff are friendly and caring and do all they can for our mum. A shout out to one lady this week for her help and encouragement in…" Read all 86 reviews
Argyles has an experienced team of registered nurses and carers who provide nursing, residential, convalescence, respite, palliative and Parkinson's care. Advanced bookings for short stays are available. This well-equipped Tudor-style house provides… Read more about Argyles Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Short Term/Respite
- Palliative Care
- 50 Rooms
Somerford Road, Cirencester GL7 1TX
"Since mum moved to this home in Cirencester around 2 years ago, mum has been so much happier! Compared to the last care home in the area! I…" Read all 79 reviews
Situated on the outskirts of Cirencester, this former private house has undergone an extensive refurbishment in order to make the most of its homely qualities. The home is split into two areas, one for dementia nursing and one for dementia residential.… Read more about Elm Grove Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 60 Rooms
Chapel Street, Thatcham RG18 4QL
"For the past two years, our mother has been a resident here, and the care she has received has been nothing short of exceptional. Now, as…" Read all 68 reviews
Thatcham Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia care including nursing, residential, Parkinson's… Read more about Thatcham Court Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Younger Adults
- Sensory Impairment
- 60 Rooms
3 Kleinwort Close, Haywards Heath RH16 4XH
"My uncle received the most wonderful palliative care at The Goldbridge. The nursing team kept me fully informed of his care plan and the…" Read all 60 reviews
The Goldbridge is a purpose-built care home that occupies an idyllic position overlooking Beech Hurst Gardens. The home provides tailored support for a range of care needs, including dementia care in safe and comfortable surroundings. The Goldbridge… Read more about The Goldbridge Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 64 Rooms
62 Stratford Road, Watford WD17 4JB
"Brunswick Court Care Home has exceptional facilities in every department. Their warm caring attitude to all residents is beautiful to see.…" Read all 118 reviews
Brunswick Court welcomes nursing, residential and dementia stays, convalescence, palliative, and respite care. It can also provide care for people living with Parkinson's or Huntington's. Residents can stay for however long loved ones need support. They’ll… Read more about Brunswick Court Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 90 Rooms
Moor Lane, Clevedon BS21 6EU
"What kind people who looked after my wife. Thank you so much. What impressed me and my family who visited the home on many occasions was so…" Read all 69 reviews
A talented and versatile team at Elm View Care Home offer care and support for a wide range of needs, including residential, nursing, respite, convalescence and palliative as well as Parkinson's care. Situated in the popular town of Clevedon, this… Read more about Elm View Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Short Term/Respite
- Physical Disability
- Palliative Care
- Sensory Impairment
- 43 Rooms
Thorley Lane East, Thorley, Bishop's Stortford CM23 4BH
"I was quite nervous as the time approached to enter the care home. However, I was soon welcomed and put at ease. All staff were extremely…" Read all 106 reviews
Premier Court is set in a very peaceful countryside location within Bishop’s Stortford. It provides a full range of residential and nursing care. They’re here when you and your loved ones need them most. For planned respite or last- minute trips.… Read more about Premier Court Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Short Term/Respite
- Physical Disability
- Palliative Care
- Sensory Impairment
- 59 Rooms
Moreton Road, Upton, Wirral CH49 4NZ
"This is to express my thanks to one staff member in particular who has gone above and beyond the call of duty by helping to take my mum's…" Read all 83 reviews
Built in 1857, Manor House is a listed building that has recently (Feb 23) been modernised and refurbished to a high standard across a number of units. The home has retained many of its original features, including an oak-panelled entrance hall and decorative… Read more about The Manor House Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 59 Rooms
1 Golf Links Road, Broadstone BH18 8BE
"My brother was admitted to The Links Care Home for palliative and end- of- life care. His stay was short, but during his time there we…" Read all 122 reviews
This care home is proud to be able to display an Outstanding CQC rating (November 2023). The Links is in the lovely village setting of Broadstone, close to local amenities and within easy reach of Dorset’s beautiful beaches and countryside. The Links… Read more about The Links Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Sensory Impairment
- 68 Rooms
Manorfield, (off Beeston Road), Beeston, Leeds LS11 8QB
"My mother is 93 years old and moved to Sunnyview House Care Home in September 2024. I anticipated problems with the move with my mother…" Read all 102 reviews
At Sunnyview House, care plans are carefully tailored to provide a high standard of individualised care in a warm and welcoming setting. Residential, nursing and dementia care is available for short or long term requirements. This purpose-built home… Read more about Sunnyview House Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Sensory Impairment
- 84 Rooms
19 Dunstable Road, Luton LU1 1BE
"We are incredibly grateful for the outstanding care our mum received during her final days. Staff went above & beyond, not only in looking…" Read all 184 reviews
St Mary’s provides quality residential and nursing care, whilst also specialising in palliative, respite and post operative convalescence care. They also offer nursing care for people living with Parkinson's, Huntington's disease and dementia (dependent… Read more about St Mary's Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Sensory Impairment
- 60 Rooms
Church Farm Lane, East Wittering, Chichester PO20 8PT
"My friend has been a resident for some time and developing dementia. The staff are so patient and helpful. They always follow through any…" Read all 96 reviews
Church Farm Care Home offers a range of personalised residential care plans, including early-stage dementia, respite, convalescence and day care. The former farmhouse has been converted to provide every modern convenience while retaining features like… Read more about Church Farm Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 53 Rooms from £995 / week
9 Ripon Road, Harrogate HG1 2JA
"Southlands Care Home is an oasis of comfort and offers a pleasant and spacious environment to its residents and their visitors. It is…" Read all 93 reviews
Southlands offers both residential and nursing care including support for those living with Parkinson’s. The home also offers short stays for recovery and respite, tailored to suit the individual, as well as a day care service available to the local… Read more about Southlands Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Short Term/Respite
- Palliative Care
- 70 Rooms
Forster Street, Off Plessey Road, Blyth NE24 3BG
"Mam recently passed away at Ridley Park Care Home after over five years of living there. When she moved to the home in 2019, we really…" Read all 86 reviews
Ridley Park is a purpose-built care home, ideal for residential and nursing care needs, welcoming both short and long term stays. The home also provides residential dementia care. There are so many places to relax. Residents can have their nails… Read more about Ridley Park Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- 59 Rooms
Braintree Road, Great Dunmow, Great Dunmow CM6 1HR
"Fantastic home and staff, couldn't ask for better care for my nan. The carers are amazing, the nurses are always involved and explain…" Read all 63 reviews
Croft House offers nursing, residential and short stay care. They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before… Read more about Croft House Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Short Term/Respite
- Physical Disability
- Palliative Care
- Eating Disorders
- 38 Rooms
118 Trafalgar Road, Cirencester GL7 2ED
"Ashley House is warm and welcoming and the staff are very kind and caring. There are lots of activities and the food is excellent. My…" Read all 115 reviews
At Ashley House, a caring and professional team provide personalised nursing and residential care, as well as offering convalescence, palliative and respite care. As well as single occupancy rooms, there are six rooms which are ideal for couples. Located… Read more about Ashley House Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Short Term/Respite
- Palliative Care
- 48 Rooms
Bupa Care Homes Reviews (9698)
Ardenlea Court Care Home
from P W (Resident) published on 31 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Maria Ricketts, Customer Care Adviser at Ardenlea Court Care Home
Thank you for your kind words. We are glad to have helped you through such a difficult time. It is always nice to hear words like "Caring" and "Professional" being used to describe our care. Thank you for choosing Ardenlea Court for your stay.
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The Sidcup Care Home
from Helen D (Friend of Resident) published on 31 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at The Sidcup Care Home
Thank you for your lovely review. It is always nice to hear words like "Professional" and "Friendly" being used to describe our staff. Hopefully you will go away from this feeling like your Friend received the best possible care at The Sidcup Care Home.
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The Priory Care Home
from Simon B (Son of Resident) published on 31 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at The Priory Care Home
We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one were cared for and looked after. Hopefully you will go away from this feeling like your Mother received the best possible care.
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Woodend Care Home
from M F (Son of Resident) published on 31 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home
We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Kindness" and "Patience" being used to describe our staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
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Wykebeck Court Care Home
from F M (Niece of Resident) published on 31 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at Wykebeck Court Care Home
Thank you for your lovely review. It is lovely to hear that you feel that Wykebeck Court Care Home is welcoming. It is always nice to hear words like "Very Friendly" being used to describe our staff.
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Wykebeck Court Care Home
from R J (Friend of Resident) published on 31 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at Wykebeck Court Care Home
We appreciate you taking the time to leave us your comments. It is lovely to hear that your friend is happy in our care home. We hope to continue providing your friend with the best possible care.
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Wykebeck Court Care Home
from J H (Daughter of Resident) published on 31 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at Wykebeck Court Care Home
Thank you for your lovely review. It is always nice to hear words like "Wonderful" and "Amazing" being used to describe our staff at Wykebeck Court Care Home. We are very happy to hear you can feel at ease with your parents in our care. We hope to continue providing your parents with the best possible care.
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Crossley House Care Home
from Danielle B (Friend of Resident) published on 31 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
When we were leaving staff all said goodbye and came to assist back into a chair.
Much to my surprise when we left my Gran even commented that should it be needed she could see herself at Crossley House as looked like was lots going on.
Reply from Lisa Henderson, Customer Care Advisor at Crossley House Care Home
Thank you for your lovely review. It is always nice to hear words like "Supportive" and "Approachable" being used to describe our staff. It is lovely to hear your Gran's friend has settled in at Crossley House Care Home and that Gran could see herself there also.
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Cleveland House Care Home
from Jonathan A (Nephew of Resident) published on 31 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at Cleveland House Care Home
We appreciate you taking the time to leave us your comments. It is lovely to hear that the team at Cleveland House Care Home helped your Uncle through such a difficult time. Hopefully you will go away from this feeling like your Uncle received the best possible care. It is great to hear you would strongly recommend our home.
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Queensmount Care Home
from Veronica W (Respite Resident) published on 28 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Maria Ricketts, Customer Care Adviser at Queensmount Care Home
Thank you for your kind words. We are happy to hear you feel like a part of our Queensmount Community. It is always nice to hear words like "Serenity" and "Calm" being used to describe our care. We hope to continue providing your loved one with the best possible care. We look forward to seeing you again.
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Nairn House Care Home
from C L (Wife of Resident) published on 28 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Maria Ricketts, Customer Care Adviser at Nairn House Care Home
Thank you for your feedback. It is always nice to hear words like "Friendly" and "Efficient" being used to describe our care. We hope to continue providing your loved one with the best possible care.
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Elm View Care Home
from V T (Husband of Resident) published on 28 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Maria Ricketts, Customer Care Adviser at Elm View Care Home
Thank you for your lovely review. We are glad to have helped you and your family through such a difficult time. We are saddened to hear about your loss and send our deepest condolences. Hopefully, you will go away from this feeling like your loved one received the best possible care.
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Heol Don Care Home
from C G (Friend of Resident) published on 28 March 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Maria Ricketts, Customer Care Adviser at Heol Don Care Home
We appreciate you taking the time to leave us your comments. We are happy you enjoy the home environment overall, We will discuss your feedback regarding the food plates with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
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Argyles Care Home
from Christine H (Daughter of Resident) published on 28 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Thanks x
Reply from Maria Ricketts, Customer Care Adviser at Argyles Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your mum in our care. We hope to continue providing your loved one with the best possible care.
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Allington Court Care Home
from Heather L (Wife of Resident) published on 28 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Maria Ricketts, Customer Care Adviser at Allington Court Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.
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Premier Court Care Home
from R E (Resident) published on 27 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Maria Ricketts, Customer Care Adviser at Premier Court Care Home
Thank you for your lovely review. We are glad to help you through such a difficult time and We hope Premier care home did everything possible to make the transition as easy as possible. Thank you for choosing Premier Court
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Oakcroft House Care Home
from S C (Son of Resident) published on 27 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Maria Ricketts, Customer Care Adviser at Oakcroft House Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your Loved ones stay as comfortable as possible.
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The Lindsay Care Home
from W S (Daughter of Resident) published on 26 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
After a stay in hospital, Mum returned to The Lindsay Care Home for end of life care. Staff popped in to welcome her back, spend time with her, make her smile, checking on her comfort and her physical, emotional and mental wellbeing, whilst
I was so very moved by the love, care and respect for Mum's dignity throughout this very difficult time. My husband and I spent 3 days with Mum before she died and were touched by the gentleness, consideration and thought given, not just to Mum, but to us, as relatives too. Senior staff kept us abreast of developments and checked with us at each stage as to how we wished to move forward, the proceedings and what would happen next. When Mum passed away, staff were so very thoughful of our needs. They came up to pay their respects and all had something lovely to say about her. I am so grateful to you all. Thank you.
Reply from Maria Ricketts, Customer Care Adviser at The Lindsay Care Home
Thank you for your lovely review. We hope The Lindsay care home did everything possible to make the transition as easy as possible. We are saddened to hear about your loss. Hopefully you will go away from this feeling like your loved one received the best possible care. Sending our warmest regards.
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The Arkley Care Home
from Michele H (Daughter of Resident) published on 26 March 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Maria Ricketts, Customer Care Adviser at The Arkley Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your mother in our care. Please let us know if there is anything we can do to make Mum's stay as comfortable as possible.
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The Manor House Care Home
from David J (Son of Resident) published on 26 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Maria Ricketts, Customer Care Adviser at The Manor House Care Home
Thank you for your kind words. We hope The Manor House care home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.
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Awards / Recognitions (8)
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