1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Bupa Care Homes

Care Homes Owned by Bupa Care Homes

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes
Bupa Care Homes is one of the UK's largest providers of care homes.

Bupa provide a choice of residential and nursing homes, for frail elderly people or those with dementia related illnesses. However, some homes also offer care for other specialisms such as Parkinson's or Huntington's disease, and for young physically disabled people.

Please contact Bupa for further information, whether you need help now, or are planning for the future.

Bupa Care Homes Locations (115)

 

115 Care Homes owned by Bupa Care Homes

Sort by:
View on Map
The Goldbridge Care Home

3 Kleinwort Close, Haywards Heath RH16 4XH 

9.7 63 reviews
"My uncle received the most wonderful palliative care at The Goldbridge. The nursing team kept me fully informed of his care plan and the…"   Read all 63 reviews
Location Type Care Home

The Goldbridge is a purpose-built care home that occupies an idyllic position overlooking Beech Hurst Gardens. The home provides tailored support for a range of care needs, including dementia care in safe and comfortable surroundings. The Goldbridge… Read more about The Goldbridge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 64 Rooms
Lynton Hall Care Home

2 Lynton Road, New Malden KT3 5EE 

9.7 63 reviews
"In November 2023 it was clear my mother (90) had reached the stage in her life where she needed full-time nursing and caring. At Lynton…"   Read all 63 reviews
Location Type Care Home

At Lynton Hall, nursing, residential and dementia care are offered. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what the home’s like before… Read more about Lynton Hall Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 51 Rooms
Kilfillan House Care Home

Graemesdyke Road, Berkhamsted HP4 3LZ 

9.7 70 reviews
"After 3 months my wife is still receiving excellent care and attention at Kilfillan House. One highlight was Christmas Day when I was…"   Read all 70 reviews
Location Type Care Home

Kilfillan House provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Located in a pleasant residential area not far from the town centre of Berkhamsted, this former manor… Read more about Kilfillan House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 30 Rooms
Church Farm Care Home

Church Farm Lane, East Wittering, Chichester PO20 8PT 

9.7 96 reviews
"My parents have been staying at Church Farm Care home the past 18 months. They are really well cared for and the whole team are genuinely…"   Read all 96 reviews
Location Type Care Home

Church Farm Care Home offers residential care including respite, convalescence and day care. The former farmhouse has been converted to provide every modern convenience while retaining features like oak beams and fireplaces. Church Farm has a very… Read more about Church Farm Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 53 Rooms from £995 / week
The Donnington Care Home

Wantage Road, Donnington, Newbury RG14 3BE 

9.7 90 reviews
"I cannot commend the Donnington Care Home and its staff highly enough as in the 4 years my mum was there she was looked after with the…"   Read all 90 reviews
Location Type Care Home

The Donnington in Newbury focuses on round-the-clock support for a wide range of needs. Care provision includes nursing or residential care, convalescence and respite, as well as palliative care support and help for adults with Parkinson’s. Residents… Read more about The Donnington Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms
Field House Care Home

8 Townsend Road, Harpenden AL5 4BQ 

9.7 109 reviews
"Our mother was a resident at Field House for a 28 day assessment following a long stay in hospital with several health issues and in…"   Read all 109 reviews
Location Type Care Home

Field House warmly welcomes those in need of nursing, residential, short stay care. Residents can stay for a day, a few weeks, a month – however long their loved one needs support. They’ll get to relax and meet new friends, giving you complete peace… Read more about Field House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 35 Rooms
Ardenlea Court Care Home

Bucknell Close, 39/41 Lode Lane, Solihull B91 2AF 

9.7 80 reviews
"All the staff were very caring and professional during my three week stay after an operation. Living alone after the death of my wife, I…"   Read all 80 reviews
Location Type Care Home

Tailored care packages at Ardenlea Court include residential, nursing, palliative and nursing dementia care for both short and long term stays. Situated in a peaceful suburb of Solihull, the purpose-built home offers homely yet modern and comfortable… Read more about Ardenlea Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 60 Rooms
Croft House Care Home

Braintree Road, Great Dunmow, Great Dunmow CM6 1HR 

9.6 64 reviews
"Fantastic home and staff, couldn't ask for better care for my nan. The carers are amazing, the nurses are always involved and explain…"   Read all 64 reviews
Location Type Care Home

Croft House offers nursing, residential and short stay care. They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before… Read more about Croft House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Eating Disorders
  • 38 Rooms
Newton Court Care Home

28 St Ann's Road, Middlewich CW10 9BJ 

9.6 46 reviews
"My mum is happy at being at Newton Court, she has been very well looked after the year that she's been there. The care staff and nursing…"   Read all 46 reviews
Location Type Care Home

Care plans at Newton Court are carefully tailored to the needs of each individual and delivered by a friendly and professional team 24 hours a day. Care is provided for short or long term stays to those requiring residential, nursing, dementia residential,… Read more about Newton Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 60 Rooms
Wilmington Manor Care Home

Common Lane, Wilmington, Dartford DA2 7BA 

9.6 89 reviews
"Although my mum has only been a resident in Wilmington manor Care Home for a week, she has settled in very quickly and seems very happy. My…"   Read all 89 reviews
Location Type Care Home

Wilmington Manor provides a peaceful place for residents to receive residential and nursing care in a safe and homely environment. People requiring respite, convalescence and palliative care are also welcomed into the home. Converted and extended… Read more about Wilmington Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 50 Rooms
Broomcroft House Care Home

414 Ecclesall Road South, Sheffield S11 9PY 

9.6 63 reviews
"Wonderful level of care and attention from beginning to end. The staff were always friendly and happy to talk things through no matter how…"   Read all 63 reviews
Location Type Care Home

Broomcroft House warmly welcomes residents in need of nursing or residential care, including those living with dementia or Parkinson’s. Its highly professional team is also experienced in palliative, convalescence and respite care. The home consists… Read more about Broomcroft House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 70 Rooms
Aylesham Court Care Home

195 Hinckley Road, Leicester Forest East, Leicester LE3 3PH 

9.6 82 reviews
"What can I say about Aylesham Court. The staff are absolutely amazing. They cannot do enough for their residents or their families. The…"   Read all 82 reviews
Location Type Care Home

Aylesham Court is an outstanding home and offers a warm and welcoming environment with a wide range of care services for the elderly. Care options include nursing, residential, convalescence, respite, palliative and day care, with the ground floor dedicated… Read more about Aylesham Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 60 Rooms
Northlands House Care Home

6 Westrow Road, Southampton SO15 2LY 

9.6 125 reviews
"I am very happy here. No responsibilities, everything is done for me. I would be very pleased to live here for another five years - even…"   Read all 125 reviews
Location Type Care Home

Northlands House offers a warm welcome to those in need of residential and nursing care and respite as well as convalescence and palliative care. The purpose-built home offers attractive surroundings indoors and out. The home has all the modern facilities… Read more about Northlands House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 101 Rooms
Pebble Mill Care Home

2 Mill Pool Way, Edgbaston, Birmingham B5 7EG 

9.6 48 reviews
"Mum initially came to the home for 2 weeks respite but is now a permanent resident. Mum has a very pleasant room with a lovely view of…"   Read all 48 reviews
Location Type Care Home

Pebble Mill is a purpose-built home welcoming residents with a range of care needs, including residential, nursing and Parkinson's. Set in the heart of Edgbaston, Bupa’s Pebble Mill Care Home is just two miles from Birmingham city centre and a stone’s… Read more about Pebble Mill Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 62 Rooms from £1,100 / week
Hill House Care Home

Elstree Hill South, Elstree, Borehamwood WD6 3DE 

9.6 161 reviews
"Mum has been very well cared for (Nursing Care) for 2.5 years and I am so happy that mum feels so well looked after. Yesterday I was really…"   Read all 161 reviews
Location Type Care Home

Hill House provides nursing, residential and short stay care, as well as residential rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short… Read more about Hill House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 75 Rooms from £1,165 / week
Trowbridge Oaks Care Home

West Ashton Road, Trowbridge BA14 6DW 

9.6 78 reviews
"My Mum has been at Trowbridge Oaks for just over a year now and I am so pleased with the care she has received. It is nice when the staff…"   Read all 78 reviews
Location Type Care Home

Trowbridge Oaks is a homely care home offering nursing, residential, palliative and respite care. The landscaped gardens at this well equipped modern home are fully wheelchair accessible and can be enjoyed by all residents on sunny days. A bright… Read more about Trowbridge Oaks Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 52 Rooms
Parkside Care Home

Parkside Road, Reading RG30 2DP 

9.6 81 reviews
"Fantastic. This home is wonderful. They have cared and supported my husband since his spinal operation. With the help of the wonderful…"   Read all 81 reviews
Location Type Care Home

Parkside care home offers comfortable nursing and residential care for anyone over 18. Short stay options are also available if you’re in need of recovery or some respite. The home is also able to offer palliative and Parkinson’s care. The purpose-built… Read more about Parkside Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms
Woodend Care Home

Bradgate Road, Altrincham WA14 4QU 

9.6 74 reviews
"This is my first experience of a carehome facility and although it took time getting used to how the facility operates, it took my breath…"   Read all 74 reviews
Location Type Care Home

Woodend offers a welcoming atmosphere to residents who require residential, nursing or dementia care. For those who need short term respite care the home is also an ideal choice. On sunny days, residents can benefit from visiting the large landscaped… Read more about Woodend Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 79 Rooms
Heathbrook House Care Home

223/229 Worcester Road, Stoke Heath, Bromsgrove B61 7JA 

9.6 81 reviews
"My mother-in-law was a resident in Heathbrook House for just over one year. During that time she received excellent care and attention…"   Read all 81 reviews
Location Type Care Home

Recently refurbished (2023) throughout, Heathbrook House is a purpose-built care home in the pleasant residential area of Stoke Heath. It offers dementia care, residential, nursing, respite, Parkinson’s, palliative and convalescent care. This purpose-built… Read more about Heathbrook House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 45 Rooms
Sutton Lodge Care Home

87 Oatlands Drive, Weybridge KT13 9LN 

9.6 75 reviews
"My mum was in hospital for 6 weeks and then to Sutton Lodge Care Home. Although I didn't want this to happen, I now know it was best for…"   Read all 75 reviews
Location Type Care Home

Sutton Lodge is committed to quality residential and nursing care, while also specialising in palliative, respite and convalescence needs. This converted grand private home retains much of its historic charm and cottage feel while being suited to… Read more about Sutton Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 25 Rooms
Staplehurst Manor Care Home

Frittenden Road, Staplehurst, Tonbridge TN12 0DG 

9.6 108 reviews
"My mum is very well cared for, enjoys the good food and activities. I am assured mum is living her best life.…"   Read all 108 reviews
Location Type Care Home

Staplehurst Manor is a beautiful home, which welcomes anyone in need of nursing or residential care, including those living with Parkinson’s. Nurses are on duty at all times for residents in need of nursing care, which is particularly helpful if their… Read more about Staplehurst Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 30 Rooms from £1,400 / week
Chilton Meadows Care Home

Union Road, Onehouse, Stowmarket IP14 1HL 

9.6 79 reviews
"My mother moved to Chilton Meadows in February this year. She has cancer in several parts of her body and is unable to continue living…"   Read all 79 reviews
Location Type Care Home

Chilton Meadows offers residential, nursing and dementia care. It also offers a space for people to rest, relax and recover after an operation or illness with short stays too. Short stays can be booked in advance of your stay, get in touch for more information.… Read more about Chilton Meadows Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 120 Rooms
Sandhills Court Care Home

Exeter Road, Scunthorpe DN15 7AS 

9.6 88 reviews
"My mum spent 3 weeks at Sandhills Court for respite following a fall and a broken hip and then time in hospital and rehab. She absolutely…"   Read all 88 reviews
Location Type Care Home

Sandhills Court is a is a beautiful purpose-built home, designed to provide the highest standards in attractive surroundings. Staff have created a lovely atmosphere where residents and colleagues alike have formed touching friendships. Here, they… Read more about Sandhills Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 77 Rooms
Freelands Croft Care Home

Redfields Lane, Church Crookham, Fleet GU52 0AD 

9.6 100 reviews
"My visits are always welcomed by all the staff. They are always kind and consistent with the people in their care. They always find time to…"   Read all 100 reviews
Location Type Care Home

Freelands Croft is dedicated to caring for those with dementia, from early onset to more complex end-of-life needs - with nursing, residential and short stay care. There are 64 lovely rooms, and the home will always do its best to accommodate couples.… Read more about Freelands Croft Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 64 Rooms
Harts House Care Home

Harts Grove, Woodford Green IG8 0BF 

9.6 57 reviews
"The staff at the home are really lovely and caring and very friendly. The food is very good and the building is a lovely setting.…"   Read all 57 reviews
Location Type Care Home

Harts House has well-trained, experienced staff who strive to provide a high standard of nursing, residential and dementia care. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover… Read more about Harts House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 60 Rooms
The Priory Care Home

1 Shelly Crescent, Monkspath, Shirley, Solihull B90 4XA 

9.6 81 reviews
"My sister moved into her new care home after her previous one closed with minimal notice. The manager and staff were very helpful,…"   Read all 81 reviews
Location Type Care Home

The Priory understands the importance of creating a relaxing environment for its residents. The home welcomes those who require residential, nursing, palliative, convalescence and respite care and creates a unique care plan for each resident upon arrival. Situated… Read more about The Priory Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 52 Rooms
The Kensington Care Home

40-46 Ladbroke Road, Kensington, London W11 3PH 

9.6 86 reviews
"I have been very happy with the care home. The thing that is of greater importance to me is that I live five bus stops or a fifteen-minute…"   Read all 86 reviews
Location Type Care Home

The Kensington offers residential, nursing, dementia, respite, post-operative and palliative care. This large, elegantly converted Victorian terraced house is situated in an attractive residential area just north of Holland Park Avenue. The building… Read more about The Kensington Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 53 Rooms
Canning Court Care Home

Canners Way, Stratford-upon-Avon CV37 0BJ 

9.6 73 reviews
"My wife moved in Cannon Court nearly a month ago moving from a different care home, where so was undergoing NHS CHC assessment. I am…"   Read all 73 reviews
Location Type Care Home

This purpose-built facility is newly refurbished throughout with modern living and dining areas. The new layout suits adults with residential dementia and nursing dementia needs. The sensory and courtyard gardens help residents enjoy the scenic location… Read more about Canning Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 64 Rooms
Nairn House Care Home

7 Garnault Road, Enfield EN1 4TR 

9.6 67 reviews
"The staff are amazing and well informed as well as friendly Upon arrival we are notified of our Mum's condition, what she has eaten, as…"   Read all 67 reviews
Location Type Care Home

Nairn House is a purpose-built home in Enfield that warmly welcomes people with a range of residential and nursing care needs, including palliative and Parkinson's care. They’re there when you and your loved ones need them most. For planned respite… Read more about Nairn House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 61 Rooms from £1,115 / week
Pendean House Care Home

Off Oaklands Lane, West Lavington, Midhurst GU29 0ES 

9.6 81 reviews
"Everyone is amazingly nice. The bath rooms don't have enough space by the sink for women to put all their potions and hair stuff. The grub…"   Read all 81 reviews
Location Type Care Home

Originally a country home, Pendean House has been transformed and modernised to provide care for people who require nursing and residential care. Care is also offered to those requiring Parkinson's care and palliative care. Short and long-term stays… Read more about Pendean House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms from £1,350 / week

Bupa Care Homes Reviews (9813)

9.6
Bupa Care Homes has a Group Review Score of 9.6 (9.641) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience

  • 15
  • 5
  • 0
  • 0
  • 0

Date Published

9813
705
1438
2607
7206
Review of

Waverley Grange Care Home

from M D (Respite Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have found a better place for my needs.
Post-surgery, I needed recovery time and assistance before returning home.
Everyone at Waverley Grange could not have been more caring, supportive and kind. Questions were answered, and I was checked on at regular intervals to be sure all was well.
Many thanks to all who made my stay so good and beneficial.

Reply from Maria Ricketts, Customer Care Adviser at Waverley Grange Care Home

Thank you for your kind words. We are glad to have helped you and we are glad you felt at ease in our care. Thank you for choosing Waverley Grange Care Home for your stay.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Sidcup Care Home

from David C (Husband of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been residing here on assessment for 6 weeks. As she is immobile she requires a great deal of attention. I cannot speak highly enough of the nursing care and help from all the assistants and carers. Nothing is too much trouble. Everyone is so cheerful and helpful and we are so grateful.

Reply from Maria Ricketts, Customer Care Adviser at The Sidcup Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make your Wife's stay as comfortable as possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brookview Care Home

from Val T (Daughter of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank enough the whole team of wonderful ,caring , dedicated staff at brookview. Brookview have cared for my precious mum for over 3 years now and i
Know the standard of care for her is above and beyond anything i could have imagined.....genuine professional, loving staff from every section
of this home. My thanks and admiration for all for my mum is imeasurable. Highly recommend this care home.

Reply from Maria Ricketts, Customer Care Adviser at Brookview Care Home

Thank you for your lovely review. We are glad to have helped you and your family. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Brookview Care Home for your stay.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Crossley House Care Home

from Anne P (Sister-in-law of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited my brother-in-law here for the first time since he was admitted and was so pleased to see him settled and smiling. The staff were very friendly & helpful. His room's were lovely and most of all, he seemed happy. So glad my sister found him this place. Even my little dog enjoyed his visit.

Reply from Maria Ricketts, Customer Care Adviser at Crossley House Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your brother-in-law in our care. We hope to continue providing your loved one with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Ardenlea Grove Care Home

from L L (Son of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home itself is very warm, welcoming with polite staff on entrance. Both me and Mom meet with a smile. I personally have had not one problem whilst mo has been here, with the care staff providing exceptional care towards my Mom and her needs. Even when they seem understaffed the care does not change.
Any questions I've asked have been answered in a timely manner and if staff can't provide the answer they go out of their way to make sure someone will know. Overall exceptional care staff.

Reply from Maria Ricketts, Customer Care Adviser at Ardenlea Grove Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Aston Court Care Home

from Diane R (Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am here at Aston Court nursing home for residential recuperation after a heart valve procedure. It is very pleasant, comfortable, clean, bright, quiet, peaceful and in lovely grounds. Staff are wonderful, kind, caring, respectful, cheerful, helpful, patient, efficient and hard-working. Residents are
provided with singalongs & activities they clearly enjoy. I have around 12/13 allergies to foods, some severe causing anaphylactic reactions but the kitchen staff are very careful and have protected me. I am well looked after here. Decent variety of meals or one can ask for something different. Size of meals is good, even for me. I recommend Aston Court and would come again if needed.

Reply from Maria Ricketts, Customer Care Adviser at Aston Court Care Home

Thank you for your lovely review. It is always nice to hear words like "Cheerful" and "Helpful" being used to describe our care. We hope to continue providing you with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Goldbridge Care Home

from Elizabeth C (Daughter of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and helpful staff.

Reply from Lisa Henderson, Customer Care Advisor at The Goldbridge Care Home

Thank you for your feedback. It is always nice to hear words like "Friendly" and "Helpful" being used to describe our Staff. We hope to continue providing your loved one with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Goldbridge Care Home

from P B (Wife of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Words that spring to mind about Goldbridge: friendly, peaceful, welcoming, organised, open.

Reply from Lisa Henderson, Customer Care Advisor at The Goldbridge Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like Friendly, Peaceful and Welcoming to describe The Goldbridge Care Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Heathland Court Care Home

from Kim B (Niece of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has had excellent care. Since she came she speaks highly of every staff member and I have seen how well she is looked after so I know when I don't visit she is very well looked after. Thank you so much.

Reply from Lisa Henderson, Customer Care Advisor at Heathland Court Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Aunt with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Hazelmere House Care Home

from Christine C (Daughter of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum entered Hazelmere House for palliative care as she was end of life terminal Esopmageal cancer. She was 93 years old from 17th March to 1st April when she died she was treated with care, kindness, compassion, dignity and professional quality of nursing. Each and every member of staff, without
exception was wonderful. I chose this nursing home for mum because I consider it to be the best in all areas.

Reply from Lisa Henderson, Customer Care Advisor at Hazelmere House Care Home

Thank you for your lovely review. We are saddened to hear about your loss of your Mum. We are glad to have helped you and your family through such a difficult time. It is always nice to hear words like "Kindness" and "Compassion" being used to describe our care. Hopefully you will go away from this feeling like your Mum received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Court Care Home

from Ann C (Sister of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was in Red Court for 10 months. I found the staff extremely caring and kind when tending to him. He was always clean and fresh, well fed with patience and caring and always with a smile. The admin staff always greeted me with a cheerful 'hello' and how are you. A nice cup of tea and sometimes
a sandwich always welcome after a 4 hour journey. I could not fault anything so a big thank you

Reply from Lisa Henderson, Customer Care Advisor at Red Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is great to hear that Red Court Care Home always made you feel welcome. It is always nice to hear words like "Kind" and "Caring" being used to describe our Staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Wykebeck Court Care Home

from J B (Husband of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the home clean tidy and well-maintained. The staff are EXCELLENT and carry out duties in a very friendly, caring way. The home is a home from home for the residents. My wife is bed bound, but the home has plenty of activities for all residents, music afternoons where a trio visit the rooms and
plays music and talks to the residents. The food is varied and presented well. The kitchen staff will provide, within reason, something extra if what's on the menu doesn't suit some residents. All in all, I can not and will not fault "Wyebeck" if it stays like this.

Reply from Lisa Henderson, Customer Care Advisor at Wykebeck Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Excellent" and "Friendly" being used to describe our Staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is great to hear the home has plenty of activities. We hope to continue providing your loved one with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St George's Care Home

from Andrew P (Son of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are a family with long and very positive experiences of working with St George's Care Home in Cobham. Putting our mother into a dementia care home was a daunting prospect at the start, but we soon realised she was in very good hands. We have all been part of the St George's community for the last
10 years. We really do appreciate everything that the staff have done for Mum and for us over this long period. The St George's team are all so different and come from such varied backgrounds, but they all have the care and wellbeing of the residents at heart. They are a very special team and we really value and appreciate their contribution to all our lives over this last period of Mum's life.

Reply from Lisa Henderson, Customer Care Advisor at St George's Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear that you felt at ease with your Mother in our care. It is great to hear that you thought the staff at St George's care home were a very special team. Hopefully you will go away from this feeling like your loved one received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Crossley House Care Home

from Helen C (Daughter of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Crossley House Care Home for just over a year. From the very first meeting with a staff member and then the home manager and another staff member at my mum's home, we knew she would be in safe hands.
As we got to know everyone at Crossley House (staff and residents), we always felt
like were going to visit my mum and our extended family. All the staff tried their very best for my mum, from encouraging her to get up and dressed in a morning, to joining in the activities (which was not an easy task!)
My mum could be a fiesty character at times, but she did appreciate all the help and assistance of staff too.
We were always made to feel very welcome by everyone at the home and they are all a credit to Bupa.

Reply from Lisa Henderson, Customer Care Advisor at Crossley House Care Home

Thank you for your lovely review. We are happy to hear you feel like a part of our Crossley House Care Home family. It is always nice to hear from family members feeling like their loved one was cared for and looked after.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Colonia Court Care Home

from Kellie B (Niece of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie was admitted to Colonia Court Paxman House 4 weeks ago with terminal Cancer. I can not put into words the excellent care she received. The love shown to her each time the staff walked into her room was amazing she loved them all. All the family also received the same love and support always
making sure everyone was eating and drinking and taking rest whenever they could and even a hug when they could see it was needed. We as a family will be forever be gratefull for how they made the last 4 weeks of her life so much better. How do you thank them for that.

Reply from Lisa Henderson, Customer Care Advisor at Colonia Court Care Home

Thank you for your feedback. We are glad to have helped you and your family through such a difficult time. It is always nice to hear words like "Love" and "Support" being used to describe our Staff. It is lovely to hear that the home supported all the family with making sure they were eating and drinking and especially the emotional support with hugs. Hopefully you will go away from this feeling like your loved one received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Argyles Care Home

from Susan D (Daughter of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed at Argyles for 3 months before she passed peacefully in her sleep. The palliative care was excellent. Management and staff were so helpful, kind and friendly to Mum. Although Mum didn't eat very much, the food choices offered were good and she always enjoyed the puddings! It was nice that
there was no restrictions on visitors as one of her youngest great grandchildren visited every Friday much to Mum's delight. The family celebrated a lovely Mothers Day with Mum in her room and we were very kindly offered lunch with her which was a very nice gesture and lovely food. An occasion which we will always treasure. A shout out must go to the 'tea' lady who always offered us a cup of tea, even if we arrived late to visit Mum. It was very much appreciated. Clearing Mums room after she had passed was hard, but everyone was so kind to myself and my sister, so thank you for making it a litttle easier.
We would definately recommend the home, the care of their residents is excellent.

Reply from Lisa Henderson, Customer Care Advisor at Argyles Care Home

Thank you for your lovely review. We are saddened to hear about your loss of your Mum. It is always nice to hear from family members feeling like their loved one was cared for and looked after. It is lovely to hear that the home helped to make Mothers day for your family and your Mum. Hopefully you will go away from this feeling like your loved one received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Hadley Lawns Care Home

from Paul B (Regular Volunteer) published on 25 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home once a month, and I'm always hugely impressed with the care and devotion which all members of staff offer to the residents. Everyone has a smile and a joke and an easy, friendly manner. And I notice that the residents respond with a happy demeanour. It's clearly a very well-run establishment.
Well done!

Reply from David Mclean, Customer Service Adviser at Hadley Lawns Care Home

Thank you for your kind words. It is always nice to hear words like "care and devotion" being used to describe our care. We are looking forward to seeing you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brookview Care Home

from J H (Son of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was a resident at Brookview for a year and a half. She settled in really quickly and found the staff to be warm and sensitive to her needs. The medical care and support provided was able to cope with the number of challenges associated with Mother's later life. If I was in the position of
having to decide on a care home for a parent today, I would not hesitate in choosing Brookview again. Thank you.

Reply from David Mclean, Customer Service Adviser at Brookview Care Home

Thank you for your lovely review. We are sorry for your loss. We are glad to help you and your family through such a difficult time and we hope Brookview care home did everything possible to make the transition as easy as possible. Hopefully you will go away from this feeling like your mother received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Hazelmere House Care Home

from D H (Respite Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been resident at Hazelmere House Care Home for respite, after hospital and surgery, for the duration of 3 weeks, during which time, I have received the best of care and kindness from all staff. I would not hesitate to recommend Hazelmere House Care Home to anyone - for me a very wonderful and
fortunate find.

Reply from David Mclean, Customer Service Adviser at Hazelmere House Care Home

Thank you for taking the time to leave your kind review. It is always nice to hear from former residents feeling like they were cared for and looked after. It is always nice to hear words like "the best of care and kindness" being used to describe our care. Thank you for choosing Hazelmere House for your stay


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Argyles Care Home

from P M (Daughter of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Argyles Care Home looked after our dad during his final weeks. Everyone there was so kind and caring towards both us and dad. It made a difficult time more bearable. An unequivocal 10 out of 10 for everything else too, from cleanliness to food quality to matters of admin. Thank you Argyles!

Reply from David Mclean, Customer Service Adviser at Argyles Care Home

Thank you for taking the time to leave your lovely review. We are sorry for your loss and we are glad to help you and your family through such a difficult time. It is always nice to hear words like "kind and caring" being used to describe our care. Hopefully you will go away from this feeling like your loved one received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Bupa Care Homes in Bath & North East Somerset Bupa Care Homes in Bedfordshire Bupa Care Homes in Berkshire Bupa Care Homes in Bristol Bupa Care Homes in Cambridgeshire Bupa Care Homes in Cheshire Bupa Care Homes in Dorset Bupa Care Homes in East Riding of Yorkshire Bupa Care Homes in East Sussex Bupa Care Homes in Essex Bupa Care Homes in Gloucestershire Bupa Care Homes in Greater Manchester Bupa Care Homes in Hampshire Bupa Care Homes in Herefordshire Bupa Care Homes in Hertfordshire Bupa Care Homes in Kent Bupa Care Homes in Leicestershire Bupa Care Homes in London Bupa Care Homes in Merseyside Bupa Care Homes in North Lincolnshire Bupa Care Homes in North Somerset Bupa Care Homes in North Yorkshire Bupa Care Homes in Northumberland Bupa Care Homes in Oxfordshire Bupa Care Homes in South Yorkshire Bupa Care Homes in Staffordshire Bupa Care Homes in Suffolk Bupa Care Homes in Surrey Bupa Care Homes in Warwickshire Bupa Care Homes in West Midlands Bupa Care Homes in West Sussex Bupa Care Homes in West Yorkshire Bupa Care Homes in Wiltshire Bupa Care Homes in Worcestershire Bupa Care Homes in Cardiff

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Care Homes to verify any information. View our terms and conditions. Bupa Care Homes has a Platinum Service – more info.