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Care Home Owned by The Accommodating Care Group in Gloucestershire

  • Care Home Owned by The Accommodating Care Group in Gloucestershire

The Accommodating Care Group Locations in Gloucestershire (1)

 

1 Care Home owned by The Accommodating Care Group in Gloucestershire

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Highfield Residential & Dementia Care Home

Culver Street, Newent GL18 1JA 

4 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 27 Rooms

The Accommodating Care Group Reviews in Gloucestershire (4)

Reviews Posted for members of The Accommodating Care Group

Overall Experience

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Review of

Highfield Residential & Dementia Care Home

from Janice L (Daughter of Resident) published on 23 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate Highfield Residential & Dementia Care Home highly enough. My lovely father was here for 9 months, and the care he was given was truly outstanding. The manager and her team were amazing to my father; he was given total respect and care at all times. My mother and I were happy with the care
he was shown, and since he passed, it's given us great comfort to know that in the last months of his life, we knew he was safe, respected and cared for. My mother and I were also shown the same respect and kindness when visiting; we were grateful for that too. It was always beautifully clean, and the food was lovely. I would highly recommend Highfield Residential & Dementia Care Home to anyone.

Reply from Jenny Lee, Manager at Highfield Residential & Dementia Care Home

Thank you for the kindness you showed all staff at Highfields. It was a pleasure to have cared for your father. Such a lovely family.


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Review of

Highfield Residential & Dementia Care Home

from M M (Partner of Resident) published on 5 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful and keeping my partner comfortable, clean and tidy.

Reply from Jenny Lee, Manager at Highfield Residential & Dementia Care Home

Thank you for the kindness you showed all staff at Highfields, was a pleasure to have cared for your partner, sadly for just a short time.
Such a lovely family.


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Review of

Highfield Residential & Dementia Care Home

from Pamela F (Stepdaughter of Resident) published on 2 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother has been treated with kindness and respect. The staff have done their utmost to help her cope with some difficult physical problems and, although her dementia is still relatively mild, they manage to stay cheery and positive. Policies during Covid have meant residents have been kept as
safe as possible, and continue to be so.

Reply from Jenny Lee, Manager at Highfield Residential & Dementia Care Home

We appreciate your kind and thoughtful comments and the support you have shown us during Covid, it is appreciated by all staff.
At Highfields, we treat our residents as extended family. Their health and safety are always our top priority.


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Review of

Highfield Residential & Dementia Care Home

from Megan J (Daughter of Resident) published on 30 June 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum now has a home at Highfield's and I say that very deliberately, it is her home not a home. The building is in the style of an older large house and not too large, small enough to feel like a home. Mum has multi dementia and no longer recognises family, time or place or even her beloved dog. She
has other medical conditions that need medication and monitoring. Not only does the team at Highfield take excellent care of her physical well-being, they offer loving care in every way. Whilst mostly placid she can become anxious and fretful, they calm and distract her halting escalation so well. Even getting a little toy dog that looks just like her dog for her to cuddle and soothe her. Also getting some special dolls that she looks after, the attention to individual personalised care is amazing. My mum is now part of their family and cared for better than we were becoming able to. The comfort and relief of knowing she is safe and so very well cared for is immeasurable.

Reply from Jenny Lee, Manager at Highfield Residential & Dementia Care Home

We appreciate your kind and thoughtful comments, and the support you have given us during the last year has been outstanding and appreciated by all staff.


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Awards / Recognitions (0)

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