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Care Homes Owned by Complete Care Homes Ltd

8.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Complete Care Homes Ltd

Complete Care Homes Ltd Locations (4)

 

4 Care Homes owned by Complete Care Homes Ltd

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St Bernadette's Nursing Home

25/27 Trinity Road, Scarborough YO11 2TD 

8.2 2 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 27 Rooms
Rambla Nursing Home

374 Scalby Road, Scarborough YO12 6ED 

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 30 Rooms
Tree Tops

12 Ryndleside, Northstead Manor Drive, Scarborough YO12 6AD 

8.2 1 review
  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 24 Rooms
Pinfold Lodge

6 Sheep Dyke Lane, Hunmanby, Filey YO14 0PS 

8.1 3 reviews
  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 34 Rooms

Complete Care Homes Ltd Reviews (6)

8.2
Complete Care Homes Ltd has a Group Review Score of 8.2 (8.180) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Complete Care Homes Ltd must have a Review Score.

Overall Experience

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Review of

St Bernadette's Nursing Home

from Belinda P (Daughter of Resident) published on 10 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was a resident at St Bernadette's for two and half years, unfortunately, Mum passed away there 2 weeks ago. It may seem a strange time to write a review. Mum's care needs were complex, and I doubt in any other care setting she would have had the limited quality of life she was given at St Bernadette's.
This is due to the extremely high standards of care from a dedicated very caring and friendly team. The support given to our family over the last 2yrs, and in the last few weeks has been wonderful. I can't thank the team enough for everything they do. If this helps any other family in their choice of nursing home I'm pleased to have helped by sharing our experience.

Reply from Ronnie Calope-Crossland, Home Manager at St Bernadette's Nursing Home

Thank you very much for the review. We are here to provide care and treat all of you guys as part of our family. "Care is our Passion!"


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Review of

Tree Tops

from Karen H (Sister of Resident) published on 29 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Where do I begin? Tree Tops is where my sister now lives. This compassionate caring place is so much more than a care or nursing home, it is a welcoming homely environment. The staff are so lovely and they are very present with residents. Nursing care is not a case of going through the motions, overall
well-being is observed and responded to with care and a proactive approach to achieve best outcomes. There are activities tailored to needs and abilities and the resident's family and friends are made so very welcome.
I cannot thank everyone at Tree Tops enough for the love and care they give.

Reply from kylie Williamson, manager at Tree Tops

Thank you Karen for your lovely review. It is always really nice to receive good feedback, it boosts morale and makes us feel appreciated. Our team work very hard to provide excellent care whilst still maintaining a homely feel. We are really pleased that you are happy with the care that your sister receives. Again, thank you for your review.


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Review of

Pinfold Lodge

from J B (Daughter of Resident) published on 18 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to increasing frailty, my Dad was admitted to Pinfold Lodge in December 2023 for emergency respite which then became permanent care as he became frailer. Dad sadly passed away in March 2024 due to his frailty. The home is small and has a family atmosphere. Dad was happy in the home and thought the
carers and nurses were wonderful. His appetite was reducing and the home attempted to tempt him with a variety of foods. I live a considerable distance away 2 and a half hours drive and usually talk to Dad every day, the home accommodated this so I was able to talk to Dad virtually every day. When Dad deteriorated I was kept informed (I’m a nurse) of all developments which reassured me that Dad was receiving the best care. His clinical, physical, and psychological needs were well catered for by a compassionate team. Just need to mention the night nurses and carers who again were exceptional with Dad and compassionately cared for my emotional needs. I sincerely thank you all.

Reply from ANNA LEVY, Registered Manager at Pinfold Lodge

Thank you for your kind words and for taking the time to write us a lovely review. I will ensure that this review is shared with the entire team.


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Review of

St Bernadette's Nursing Home

from Amanda R (Friend of Resident) published on 20 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is such a welcoming, warm care home. They actually make you feel like family, and nothing is any trouble for them. The care my friend is receiving is exceptional, and the staff actually do care and shows respect in every way! The home is organised and very clean, and residents are always included
in everything. The manager is so friendly and always there if you have questions, and he has so much compassion; you must be so proud of your team at St Bernadette's.

Reply from Ronnie Calope-Crossland, Home Manager at St Bernadette's Nursing Home

From the management and staff of the home, we would like to say thank you for the review. This is the reason why we are here. To provide quality care. Every resident who comes into the home, including their family and friends, are treated as a family. We are here to listen. With this complement, it makes us to deliver more and beyond what is expected from us.
Again, thank you, and we value it.


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Review of

Pinfold Lodge

from Nicola L (Daughter of Resident) published on 22 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a retired District Nurse, having visited lots of care homes, I am very happy with Pinfold Lodge. It is very clean and tidy with a nice atmosphere. The staff are very caring and professional.
Mum needed 24-hour nursing care when my dad could no longer manage. She was very frightened at first, but
thanks to the kindness and reassurance of the staff, she has started to settle. As my husband and I live 100 miles away we can't visit as often as we would like, but try to go once a week. My elderly dad visits her every day come rain or shine. Thank you Pinfold Lodge staff for taking good care of my precious mum.

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Review of

Pinfold Lodge

from John (Son of Resident) published on 17 February 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to a debilitating fall at 98, my Mother was extremely fortunate to secure a placement in Pinfold Lodge in January 2018. Having had almost 3 years, including a 100th Birthday Celebration in Pinfold Lodge, I have nothing but praise and admiration for their kindness, professionalism, high standards
of cleanliness, care and wellbeing my Mother received. Throughout all the challenging times of the ongoing Covid-19 epidemic, safety and testing were exemplary. I live over 200 miles away from Pinfold but visited Mother ever fortnight up to the lockdown. Throughout her residency, I had never had any concerns she was not in a safe, caring and loving environment. Thank you to the Pinfold Family.

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Awards / Recognitions (0)

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Frequently Asked Questions about Complete Care Homes Ltd

How many Care Homes does Complete Care Homes Ltd own?

Complete Care Homes Ltd own 4 Care Homes.

Which Complete Care Homes Ltd Care Homes have the highest review score?

Tree Tops, St Bernadette's Nursing Home & Pinfold Lodge have the highest review score.
Complete Care Homes Ltd in North Yorkshire

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