Care Homes Owned by Mariposa in Durham

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Mariposa in Durham

Only the locations & reviews in Durham for Mariposa are showing below.

View the details of all 8 locations (with 488 reviews) owned by Mariposa

Mariposa Locations in Durham (2)

 

2 Care Homes owned by Mariposa in Durham

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Holly Lodge Care Home

Chapel Street, Shildon DL4 1NX 

9.8 77 reviews
"My mam stayed at Holly Lodge sadly she passed away in October 2024. I can not praise the Manager and staff enough they looked after my as…"   Read all 77 reviews
Location Type Care Home

Holly Lodge Care Home is situated in the centre of the town of Shildon, which has easy access to the A1 as well as the small market towns of Bishop Auckland and Newton Aycliffe. Holly Lodge care home specialises in dedicated residential, dementia… Read more about Holly Lodge Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 41 Rooms
Derwent Care Home

Newcastle Road, Low Westwood, Newcastle upon Tyne NE17 7PL 

9.6 78 reviews
"This was the first time I sourced Respite care for my mother. I chose Derwent Care Home as it had good reviews, and a good CQC score. I…"   Read all 78 reviews
Location Type Care Home

Derwent Care Home is situated in the Derwent Valley, within the hamlet of Low Westwood immediately to the west of Hamsterley in County Durham. The River Derwent flows at the bottom of the valley, over which the care home benefits from wide-ranging and… Read more about Derwent Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 45 Rooms

Mariposa Reviews in Durham (155)

9.6
Mariposa has a Group Review Score of 9.6 (9.599) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Mariposa must have a Review Score.

Overall Experience

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Review of

Derwent Care Home

from J H (Son-in-law of Resident) published on 10 April 2025
Overall Experience  Overall Experience 4.0 out of 5

This is my first involvement with Derwent Care Home and my first impressions are all positive despite my mother in laws initial reluctance, she seems to be settling in well. The staff have all been friendly and caring and always at home. She has a comfortable airy room, good news all round.

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Review of

Holly Lodge Care Home

from Chris S (Daughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 4.0 out of 5

All staff friendly and welcoming. Lovely cake with morning tea. No Activities taking place. Hundreds of cigarette ends strewn in the residents garden, presumably left by night staff. Wheelchairs dirty and in much need of a thorough clean.

Reply from Caroline Bissett, Home Manager at Holly Lodge Care Home

We are sorry to hear about your recent visit, this has now been rectified and shouldn't happen again. Please feel free to come and see us if this doesn't improve.


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Review of

Derwent Care Home

from Sharon H (Respite Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

This was the first time I sourced Respite care for my mother. I chose Derwent Care Home as it had good reviews, and a good CQC score. I also visited it prior to making my decision. The home is a good size, well maintained, and very clean. The staff are well presented, friendly and professional. I
was very nervous at first, but after visiting, and speaking with the staff and residents, I knew mum would be well taken care of, and she was.

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Review of

Derwent Care Home

from L M (Daughter of Resident) published on 28 March 2025
Overall Experience  Overall Experience 4.0 out of 5

My dad would like to thank the staff at Derwent Care Home for making his birthday a memorable day. They all made a fuss of him and presented him with a lovely cake. He also appreciates the day-to-day care he receives.

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Review of

Holly Lodge Care Home

from L B (Daughter of Resident) published on 25 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mam stayed at Holly Lodge sadly she passed away in October 2024. I can not praise the Manager and staff enough they looked after my as if she was there own Mam. Holly lodge is spotlessly clean all the staff are just amazing. They kept me informed of everything regarding my mam care as i do not live
in Shildon. The manager is fantastic and is such a lovely person. I miss going to the home and seeing everyone. One last thing my Mam really loved living at Holly Lodge. Thanks for all your hard work.

Reply from Caroline Bissett, Home Manager at Holly Lodge Care Home

Thank you for your very kind review and we will strive to continue with the good work from all our team.


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Review of

Derwent Care Home

from M H (Daughter of Resident) published on 20 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Derwent Care Home for about 4 years. Since an unsettle period last year with staff and management changes things have greatly improved. The moral in the staff team appears to have picked up and there is a brilliant care team, and the atmosphere in the home and relationships with residents,
staff and family are lovely. The staff know my mam really well support my dad and me so much. I am kept informed and my requests are always dealt with effectively and timely. The home environment is always clean and safe.The activities have been brilliant especially the singers brought in. Hopefully this will continue and other Activity Coordinator will be appointed soon.

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Review of

Derwent Care Home

from G S (Son of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I find Derwent Care Home a very pleasant and friendly place for my mam. The staff showed genuine care and interactions with my mam and other residents. The home is always very clean and tidy. Totally satisfied and confident that my mam receives the best care at Derwent. Thanks to all concerned.

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Review of

Derwent Care Home

from J H (Daughter-in-law of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I visit the home nearly everyday to see my mother in law. I cannot tell you how happy and content she is, she absolutely loves it. The staff are wonderful, and she is often in awe of the care and attention she gets. I never worry when I leave her as I know she is safe and happy. The home is always very
clean and tidy as are the staff. They make her any food she wants as she is a very fussy eater, however, it is sometimes not hot enough for her. She would go mad if she knew I was writing this. She is no bother and never complains. Thank you all.

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Review of

Derwent Care Home

from O B (Son of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The home is always immaculately clean and well-maintained. The thing that makes this home so special is the staff. They are always pleasant and so useful to the residents and everyone who visits. I cannot praise them enough.

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Review of

Derwent Care Home

from C H (Daughter of Resident) published on 17 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Mam moved into the home in September last year. We still have a few ups and downs with her but overall she is happy to be here. The staff look after mum really well and we as a family feel much better knowing mum is safe and cared for.

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Review of

Derwent Care Home

from J B (Daughter of Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The carer and attention my dad has received over the last few months in particular from the warm friendly staff at Derwent Care Home has literally brought him back to life. After a time in hospital we thought he only had a matter of weeks but thankfully that has not been the case, and whilst his dementia
is worsening he is brighter and seems content that I can only be down to the care he has received. Thank you.

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Review of

Holly Lodge Care Home

from V B (Friend of Resident) published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Holly Lodge Care Home is a clean, well kept and friendly home. The staff are kind, professional and efficient. They are understanding of the needs of their patients. My friend's health improved immensely in the home. Their care made all the difference. Thank you.

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Review of

Holly Lodge Care Home

from L C (Daughter of Resident) published on 30 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mam is a resident at Holly Lodge Care Home. The care is outstanding and my mam gets well looked after.

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Review of

Holly Lodge Care Home

from E B (Sister of Resident) published on 29 January 2025
Overall Experience  Overall Experience 5.0 out of 5

The home have been very supportive, not only to my sister but to myself and other family members. During the decision making process of admitting her into a care home, and the guilt that went with that decision. Their support has continued from the first day when my sisters resistance was apparent.
Their manner in dealing with her, and how she is treated on a daily basis shows great compassion for her condition and needs. She is very settled even though I know she has her stubborn moments.

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Review of

Holly Lodge Care Home

from C H (Sister of Resident) published on 7 January 2025
Overall Experience  Overall Experience 4.0 out of 5

The care is of a good standard, there is always room for improvement, nothing is perfect. The staff have a difficult task dealing with residents with different complex needs and do a good job.

Reply from Caroline Bissett, Home Manager at Holly Lodge Care Home

Everyone at Holly Lodge really appreciates your kind review and we will continue to provide the best care possible to all our residents and families.


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Review of

Holly Lodge Care Home

from L W (Daughter of Resident) published on 27 December 2024
Overall Experience  Overall Experience 5.0 out of 5

The staff are continually attentive and considerate of all residents. My mum has recently had a fall and the care she received was above and beyond what was expected. Management are also always caring and listens to any concerns and action is taken to resolve any issues that may arise. I could not praise
them enough.

Reply from Caroline Bissett, Home Manager at Holly Lodge Care Home

Thank you for your very kind review and we will strive to continue with the good work from all our team.


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Review of

Derwent Care Home

from Yvonne P (Sister of Resident) published on 19 December 2024
Overall Experience  Overall Experience 4.0 out of 5

I think the entertainment lady is so lovely, she takes my sister to Bingo etc and always has the time to talk to us and explain what my sister has been doing. The floor staff are also very nice and helpful. I cannot comment on the manager because I have never met her and friend and I come in every week.

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Review of

Derwent Care Home

from C W (Friend of Resident) published on 7 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Called in unexpectedly on our way back to Birmingham from Edinburgh. Our friend was in the dining room having dinner. We were offered a cup of tea in the conservatory while waiting. The staff are very friendly and there is a lovely atmosphere in the care home. The home is very clean and bright. Our
friend is quite settled now and enjoys being there. She gets her hair done once a week and likes the singing activity.

Reply from Julie Baron, Home Manager at Derwent Care Home

Thankyou so much for your lovely comments, I will pass this on to our lovely staff


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Review of

Derwent Care Home

from David W (Son of Resident) published on 17 September 2024
Overall Experience  Overall Experience 5.0 out of 5

My mam has been in Derwent Care now for over 12 months and I feel very happy that she is being cared for here. Staff are friendly and helpful, and her room and the whole place in general are kept very clean and smelling good. Quality meals are provided as well as numerous activities for residents to
take part in.

Reply from Julie Shield, Home Manager at Derwent Care Home

Thankyou so much for your lovely comments which I will happily share with all of the care home staff.


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Review of

Derwent Care Home

from E W (Granddaughter of Resident) published on 28 August 2024
Overall Experience  Overall Experience 5.0 out of 5

The changes to my grandma since arriving at Derwent Care Home have been outstanding. My grandma is once again living and not just existing. My grandma is involved in daily activities and weekly trips out to the local coffee morning and afternoon bingo. I cannot thank the staff enough no job is too big
or too small. The home is always looking and smells lovely. There is no other place I would wish my grandma to be.

Reply from Julie Shield, Home Manager at Derwent Care Home

Thank you for your lovely review, we are so happy that your Grandma is enjoying her new lease of life here at Derwent care home.


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Awards / Recognitions (1)

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