1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Mariposa
  4. Locations Owned by Mariposa in Durham

Care Homes Owned by Mariposa in Durham

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Mariposa in Durham

Only the locations & reviews in Durham for Mariposa are showing below.

View the details of all 8 locations (with 480 reviews) owned by Mariposa

Mariposa Locations in Durham (2)

 

2 Care Homes owned by Mariposa in Durham

Sort by:
View on Map
Holly Lodge Care Home

Chapel Street, Shildon DL4 1NX 

9.9 76 reviews
"Holly Lodge Care Home is a clean, well kept and friendly home. The staff are kind, professional and efficient. They are understanding of…"   Read all 76 reviews
Location Type Care Home

Holly Lodge Care Home is situated in the centre of the town of Shildon, which has easy access to the A1 as well as the small market towns of Bishop Auckland and Newton Aycliffe. Holly Lodge care home specialises in dedicated residential, dementia… Read more about Holly Lodge Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 41 Rooms
Derwent Care Home

Newcastle Road, Low Westwood, Newcastle upon Tyne NE17 7PL 

9.6 75 reviews
"The home is always immaculately clean and well-maintained. The thing that makes this home so special is the staff. They are always pleasant…"   Read all 75 reviews
Location Type Care Home

Derwent Care Home is situated in the Derwent Valley, within the hamlet of Low Westwood immediately to the west of Hamsterley in County Durham. The River Derwent flows at the bottom of the valley, over which the care home benefits from wide-ranging and… Read more about Derwent Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 45 Rooms

Mariposa Reviews in Durham (151)

9.6
Mariposa has a Group Review Score of 9.6 (9.606) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Mariposa must have a Review Score.

Overall Experience

  • 17
  • 3
  • 0
  • 0
  • 0

Date Published

151
13
27
37
114
Review of

Derwent Care Home

from M H (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Derwent Care Home for about 4 years. Since an unsettle period last year with staff and management changes things have greatly improved. The moral in the staff team appears to have picked up and there is a brilliant care team, and the atmosphere in the home and relationships with residents,
staff and family are lovely. The staff know my mam really well support my dad and me so much. I am kept informed and my requests are always dealt with effectively and timely. The home environment is always clean and safe.The activities have been brilliant especially the singers brought in. Hopefully this will continue and other Activity Coordinator will be appointed soon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from G S (Son of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Derwent Care Home a very pleasant and friendly place for my mam. The staff showed genuine care and interactions with my mam and other residents. The home is always very clean and tidy. Totally satisfied and confident that my mam receives the best care at Derwent. Thanks to all concerned.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from J H (Daughter-in-law of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home nearly everyday to see my mother in law. I cannot tell you how happy and content she is, she absolutely loves it. The staff are wonderful, and she is often in awe of the care and attention she gets. I never worry when I leave her as I know she is safe and happy. The home is always very
clean and tidy as are the staff. They make her any food she wants as she is a very fussy eater, however, it is sometimes not hot enough for her. She would go mad if she knew I was writing this. She is no bother and never complains. Thank you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from O B (Son of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always immaculately clean and well-maintained. The thing that makes this home so special is the staff. They are always pleasant and so useful to the residents and everyone who visits. I cannot praise them enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from C H (Daughter of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mam moved into the home in September last year. We still have a few ups and downs with her but overall she is happy to be here. The staff look after mum really well and we as a family feel much better knowing mum is safe and cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from J B (Daughter of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer and attention my dad has received over the last few months in particular from the warm friendly staff at Derwent Care Home has literally brought him back to life. After a time in hospital we thought he only had a matter of weeks but thankfully that has not been the case, and whilst his dementia
is worsening he is brighter and seems content that I can only be down to the care he has received. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Holly Lodge Care Home

from V B (Friend of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Holly Lodge Care Home is a clean, well kept and friendly home. The staff are kind, professional and efficient. They are understanding of the needs of their patients. My friend's health improved immensely in the home. Their care made all the difference. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Holly Lodge Care Home

from L C (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam is a resident at Holly Lodge Care Home. The care is outstanding and my mam gets well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Holly Lodge Care Home

from E B (Sister of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home have been very supportive, not only to my sister but to myself and other family members. During the decision making process of admitting her into a care home, and the guilt that went with that decision. Their support has continued from the first day when my sisters resistance was apparent.
Their manner in dealing with her, and how she is treated on a daily basis shows great compassion for her condition and needs. She is very settled even though I know she has her stubborn moments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Holly Lodge Care Home

from C H (Sister of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care is of a good standard, there is always room for improvement, nothing is perfect. The staff have a difficult task dealing with residents with different complex needs and do a good job.

Reply from Caroline Bissett, Home Manager at Holly Lodge Care Home

Everyone at Holly Lodge really appreciates your kind review and we will continue to provide the best care possible to all our residents and families.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Holly Lodge Care Home

from L W (Daughter of Resident) published on 27 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are continually attentive and considerate of all residents. My mum has recently had a fall and the care she received was above and beyond what was expected. Management are also always caring and listens to any concerns and action is taken to resolve any issues that may arise. I could not praise
them enough.

Reply from Caroline Bissett, Home Manager at Holly Lodge Care Home

Thank you for your very kind review and we will strive to continue with the good work from all our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from Yvonne P (Sister of Resident) published on 19 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the entertainment lady is so lovely, she takes my sister to Bingo etc and always has the time to talk to us and explain what my sister has been doing. The floor staff are also very nice and helpful. I cannot comment on the manager because I have never met her and friend and I come in every week.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from C W (Friend of Resident) published on 7 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Called in unexpectedly on our way back to Birmingham from Edinburgh. Our friend was in the dining room having dinner. We were offered a cup of tea in the conservatory while waiting. The staff are very friendly and there is a lovely atmosphere in the care home. The home is very clean and bright. Our
friend is quite settled now and enjoys being there. She gets her hair done once a week and likes the singing activity.

Reply from Julie Baron, Home Manager at Derwent Care Home

Thankyou so much for your lovely comments, I will pass this on to our lovely staff


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from David W (Son of Resident) published on 17 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been in Derwent Care now for over 12 months and I feel very happy that she is being cared for here. Staff are friendly and helpful, and her room and the whole place in general are kept very clean and smelling good. Quality meals are provided as well as numerous activities for residents to
take part in.

Reply from Julie Shield, Home Manager at Derwent Care Home

Thankyou so much for your lovely comments which I will happily share with all of the care home staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from E W (Granddaughter of Resident) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The changes to my grandma since arriving at Derwent Care Home have been outstanding. My grandma is once again living and not just existing. My grandma is involved in daily activities and weekly trips out to the local coffee morning and afternoon bingo. I cannot thank the staff enough no job is too big
or too small. The home is always looking and smells lovely. There is no other place I would wish my grandma to be.

Reply from Julie Shield, Home Manager at Derwent Care Home

Thank you for your lovely review, we are so happy that your Grandma is enjoying her new lease of life here at Derwent care home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from P W (Niece of Resident) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my aunt's 100th birthday and I was told everything would be arranged by Derwent. We arrived and decorations had been put up. The table was beautifully decorated with an amazing cake with my aunt's name on it. We had a really delicious Sunday Lunch with her then went into the lounge where a carer
had something special on T.V. for her. The staff went above and beyond all expectations and my aunt and all the family had the most wonderful time.

Reply from Julie Shield, Home Manager at Derwent Care Home

Thank you for the lovely review, we are so happy that you, your aunt and the family had a great day.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Holly Lodge Care Home

from Trevor C (Husband of Resident) published on 22 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, caring care home.
Lovely staff who keeps me up to date with all issues supporting care.

Reply from Caroline Bissett, Home Manager at Holly Lodge Care Home

Thank you for your very kind review, we will strive to continue with the good work from all our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Holly Lodge Care Home

from A M (Daughter-in-law of Resident) published on 8 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my father-in-law a few times now, he has been made to feel very welcome and is settling in nicely, the staff are very friendly and accommodating and always have time to answer any queries or concerns, the place is very clean and the little garden is kept nice for residents.

Reply from Caroline Bissett, Home Manager at Holly Lodge Care Home

Everyone at Holly Lodge really appreciates your kind review and we will continue to provide the best care possible to all our residents and families.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from L M (Daughter of Resident) published on 28 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very impressed with all aspects of the home. The staff are very friendly and can't do enough for me and my mam. Derwent is lovely and clean. They provide excellent care for my mother.

Reply from Julie Shield, Home Manager at Derwent Care Home

Thank you so much for this lovely review. I will pass this on to the staff team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from S N (Wife of Resident) published on 18 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband's admission (due a stroke) to Derwent in January 2024 I can honestly say that I feel I couldn't have chosen a better place for him to be cared for. I initially chose a home that was close by for visiting but soon became very aware that there are so many other factors to be considered.
Derwent is an exceptionally clean and tidy home welcoming from the very beginning. The food is good and every care is taken to provide to the patient's personal preferences. This I have found in abundance from all the staff at Derwent from management down to all those you really see for example the kitchen and laundry staff. My husband and I have always been shown respect, love and care they are always helpful, friendly and compassionate and I would recommend this care home to anyone looking for a care home for a loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Mariposa in Cumbria Mariposa in Durham Mariposa in Oxfordshire Mariposa in Tyne & Wear Mariposa in West Yorkshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mariposa to verify any information. View our terms and conditions. Mariposa has a Platinum Service – more info.