Care Home Owned by Mariposa in West Yorkshire

healthy environment. He was assessed immediately in a gentle, patient manner by senior nurse. He was asked about his food likes and dislikes. Incidentally, he loves his meals here.
*The Carers are attentive and thorough in their care and treat my husband with patience and respect.
*The domestic staff leave the home looking immaculately clean and personal laundry is equally so.
*The chefs and kitchen staff are amazing, they really care that the residents are satisfied, the food according to my husband is really tasty and satisfying.
*The nurses are kind, gentle and keen to ensure good health of my husband.
*Overall our family are very happy with the care and attitude of all "depts".

hearing problems. One of her hearing aids was lost at the home some time ago, but until she successfully has her ears cleared we cannot progress with getting new aids for her. This makes communication difficult for everyone and increases Mum's isolation. The staff are generally great at the home and Mum enjoys a friendly interaction with them, but attention to detail (personal hygiene) is a bit lax. Her room is warm and clean and her clothes are cleaned and ironed regularly.

soon, it was a really good experience. I would readily advise people to visit. Thank you.

would recommend.

his room was completely emptied and when I got to the hospice, all and I mean everything was dumped in his hospice room in black bags. Even the charity worker was shocked when his room was still being funded. I felt this is unacceptable. The new medical staff seemed a lot better but I didn't leave my husband in like before.

as does a hairdresser/beautician. A chiropodist and opticians visit occasionally.
We made my husband's room a home-from-home. The food is mostly home-cooked. Unlike when my Mum was in a care home, his possessions did not 'go walking', his clothes were cleaned and returned with care as if he was home with me.
The tenderness and sensitivity shown to my husband in the last days of his life is something I will never forget. Special credit to the night team members who made sure he was not alone while I came home to grab a bit of sleep.
Knowing the team was all there for him and me, and our family at the end brings me great comfort. I'm truly thankful and forever grateful for that.

which was just what we needed on days when we were feeling the guilt of not being able to travel. They were always professional and nothing has ever been too much trouble for them. They cared for her like anyone would care for their own mother. Since Mum died and we have still been unable to travel, they have taken on the responsibility of getting Death Certificates and getting this to the right people and being a shoulder for us to lean on when we needed it most. Long or short-term care, anyone would be lucky to be in the compassionate and tender care of the staff at St Luke's. Special thanks to the manager and another specific staff member.

Mum’s health has stabilised. This has given us tremendous peace of mind. The care she receives is exemplary and it provides a real home from home environment. We feel we can now spend quality time with Mum, without worrying about caring responsibilities. The true test is the ‘feel’ you get from being in St Luke’s, which is both friendly, caring and professional. We particularly like that the nursing home is relatively small and all accommodation is on the ground floor. It is well served by the GP practice next door, which carry out weekly visits. It also provides an on site hair dressing / beauty treatment once a week. We feel very lucky that Mum has a place here.

or general queries.

Halloween, etc, playing games and making sure all the residents are as happy as they can be. Very happy with the service.

they get offered - soup or a sandwich! I don't know what they get later, but not a lot from what I know. Not enough staff to cope, plus the tea trolley does not come around, so misses. I take things in like carton juice and shower gel - all the things that I thought would be supplied?