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Care Home Owned by The Fisher Care Group in North Yorkshire

9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by The Fisher Care Group in North Yorkshire

Only the locations & reviews in North Yorkshire for The Fisher Care Group are showing below.

View the details of all 2 locations (with 157 reviews) owned by The Fisher Care Group

The Fisher Care Group Locations in North Yorkshire (1)

 

1 Care Home owned by The Fisher Care Group in North Yorkshire

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Whitby Court Care Home

Waterstead Lane, Whitby YO21 1PX 

9.8 74 reviews
"Our 94-year-old mum needed to transition from assisted living care to fully inclusive care. She also needed to move quite a distance and…"   Read all 74 reviews
Location Type Care Home

Whitby Court Care Home, from the Fisher Care Group, is designed to suit a wide range of nursing requirements, making the most of modern care capabilities within a comfortable and versatile living environment. At Whitby Court, based in Whitby, North… Read more about Whitby Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 51 Rooms from £1,000 / week

The Fisher Care Group Reviews in North Yorkshire (74)

9.9
The Fisher Care Group has a Group Review Score of 9.9 (9.864) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Fisher Care Group must have a Review Score.

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Review of

Whitby Court Care Home

from G L (Husband of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is a resident at Whitby Court. I find the staff so helpful and very caring; they see to all of my wife's needs. They wash and dry her hair in the morning whilst getting her ready. She loves it here. The staff & the residents are all very nice.

Reply from June Walker, Administrator at Whitby Court Care Home

Thank you for your very kind words, these mean so much to us.


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Review of

Whitby Court Care Home

from Lesley J (Daughter of Resident) published on 27 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 94-year-old mum needed to transition from assisted living care to fully inclusive care. She also needed to move quite a distance and relatively quickly to enable her to get a place in a facility that we thought would best suit her needs. We came across Whitby Court Care Home and from the initial
visit to look around, we were made to feel welcomed by very informed, very skilled and very caring staff. We knew from the onset that this would be the perfect place for our mum. The care team showed us round and we were very impressed by the quality of care, the friendliness of the staff, the location, the facilities and the feeling that there was a community in which our mum could be a part of.
Mum has only been here a short time. But within that time, we have seen a big change. Mum is eating well, engaging with both staff and fellow residents, motivated in attending the wide variety of daily activities. Every time I visit, she presents as happy, contented and best of all, smiling! Thanks so much.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

Those kind words and fabulous feedback mean a great deal to all the staff at Whitby Court.


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Review of

Whitby Court Care Home

from Sarah C (Daughter of Resident) published on 23 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled quickly, she likes being here and feels safe. Her anxiety seems to have settled. Staff are polite, friendly and take their time with her.
Enjoys her meals. Home is clean, not noisy and doesn't smell.

Reply from June Walker, Administrator at Whitby Court Care Home

Thank you for your lovely kind words, they are much appreciated.


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Review of

Whitby Court Care Home

from Michelle D (Daughter of Resident) published on 29 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since becoming a resident my mum has quickly settled into Whitby Court. I was concerned that she might find it difficult to adjust but I was relieved to find she was made to feel so welcome and included in everything. The manager was very helpful making the initial process of becoming a resident much
easier to understand and has continued to help and support in the months since Mum became a resident. The care home team quickly got to know and understand how best to support her and what makes her happy. She enjoys their company and always says how kind they are. I'm pleased we chose Whitby Court for Mum's care because I know she is happy, settled and safe.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

Thank you so much for those kind words, having positive reviews really lifts the staff, it's very much appreciated.


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Review of

Whitby Court Care Home

from E S (Resident) assisted by family/friend published on 31 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Whitby Court for respite, it was lovely here, I have felt right at home, the staff made me feel welcome from day one when I came for a look around to the time I left today. I would come back again Thank you everyone.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

We really enjoyed having you stay and hope you will come back to us.


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Review of

Whitby Court Care Home

from G S (Son of Resident) published on 31 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam came in for respite, and she has really enjoyed her time here and she is willing to come back in the future.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

We loved getting to know your mum and would love to support you all again.


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Review of

Whitby Court Care Home

from Fay R (Mother-in-law of Resident) published on 28 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always heartbreaking when a loved one has to be placed into full-time care. The process was made so much easier by the manager and her team at Whitby Court who took the resident in and the care she is given is so good. Whitby Court is clean and a real home from home. The staff have gone out of their
way to reassure us - they combine professionalism and care and we feel very secure with the resident now calling this home. Thank you to all the staff.,

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

Dear Fay thank you so much for your kind words they mean a a lot


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Review of

Whitby Court Care Home

from A H (Sister of Resident) published on 18 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been living at Whitby Care Home, firstly on the residential floor, but after falling ill and having hospital treatment on his return to the home, he was transferred to the upper floor as he needed more nursing care. The staff are kind and considerate and looking after him well. However
we have experienced some difficulty in communication with outside medical and personal issues i.e chiropody, dental and optician appointments. The contributing factor to this could be I don't live locally and cannot visit as often as I would like.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

Thank you for your kind words, the staff really appreciate them.


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Review of

Whitby Court Care Home

from D B (Son of Resident) published on 17 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my dad has been in Whitby Court, I have seen and felt the kindness and love that is shown to my mum and everybody living there. I cannot thank the manager enough and all the staff throughout who look after my dad. Dad is living a life in Whitby Court.
Kindness does live there.

Reply from Alex Shaw, Administrator at Whitby Court Care Home

Thank you for your lovely kind words; they are much appreciated.


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Review of

Whitby Court Care Home

from A L (Daughter of Resident) published on 2 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I looked after Dad for a long while, however it became too much, I didn't realise how much. To entrust my dad into care was very very difficult to accept. The moment I walked into Whitby Court I felt there may be light for me and my dad. 2 years on and I have my life back but most importantly my dad
has his. He is happy, content and safe at Whitby Court. All the staff are so kind, caring and patient. The management is exceptional. Thank you all for looking after my dad. Kindness really does live at Whitby Court.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

Thank you so much for those wonderful words, we love looking after your dad and catching up with you on your visits.


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Review of

Whitby Court Care Home

from V R (Daughter of Resident) published on 29 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is looked after with love and dignity. Staff are kind and considerate. Most importantly, she is very happy.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

thank you so much for your lovely review it's very appreciated.


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Review of

Whitby Court Care Home

from Louise P (Daughter of Resident) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is happy to be here. Staff and management are brilliant, happy and cheerful and are always on hand to help, talk and care for my dad. I am happy that he is here and being well looked after, which is wonderful that I don't have to street and worry about him, I know he is in safe hands.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

Thank you so much for your review; it means a great deal to us all at Whitby Court.


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Review of

Whitby Court Care Home

from Anthony P (Brother-in-law of Resident) published on 7 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very attentive towards patients and helpful. Time for all visitors as well as a very happy atmosphere at all times.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

Thank you so much for your wonderful review, it means a great deal to staff to have positive feedback.


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Review of

Whitby Court Care Home

from A B (Husband of Resident) published on 12 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On my last visit, I found as always a warm friendly atmosphere. The staff are also friendly and always have a smile. The room is good and my wife well looked after and cared for, which gives me peace of mind.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

Thank you so much we really enjoy looking after your wife.


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Review of

Whitby Court Care Home

from D R (Daughter of Resident) published on 15 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's stay at Whitby Court was only short as her health deteriorated quickly. During her time there I cannot fault the staff, from the manager down, everyone was hardworking, supportive, empathetic and kind. I was kept fully informed of all aspects of Mum's care and was phoned immediately when Mum's
condition changed, so we were able to be with her when she passed. Flowers and chocolates go no way to fully show how appreciative I am of the care they gave to my Mum.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

Thank you so much that means a lot. We enjoyed getting to know you.


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Review of

Whitby Court Care Home

from Belinda H (Wife of Resident) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Whitby Court are very kind and helpful. My husband is happy and well cared for. I myself have been invited to have lunch with him. It was a very nice meal.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

Thank you for your lovely feedback; it means a lot to us all.


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Review of

Whitby Court Care Home

from Colette B (Daughter of Resident) published on 18 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are exceptionally kind and professional. They spend time talking to Mum which has meant her world, which had been shrinking at home, has expanded again and her quality of life and mood have improved since being at Whitby Court, which is amazing given she was very against being in a home. She
enjoys the activities which the home puts on and again these add to her quality of life. The home is very welcoming to visitors. When Mum has become ill, they have recognised it and sought professional help as needed. I am very grateful for their care.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

Thank you. What a lovely review, such kind words and meaningful to all of our team, Registered Manager.


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Review of

Whitby Court Care Home

from B P (Daughter of Resident) published on 23 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering the building you are aware that it is a very clean and friendly place. There is good interaction between staff and residents and the care is very genuine. The quality and variety of the food are very good and the portions seem just right. Her personal hygiene is excellent as Mum has very
poor sight. It's a relief to me that Mum is so well looked after. Thank you.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

Thank you for the wonderful feedback, staff will be pleased.


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Review of

Whitby Court Care Home

from J J (Granddaughter of Resident) published on 30 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased that my granny has settled in so well. The premises are very secure however when entering, I am not asked who I am going to see (most staff know me now). Most of the staff are very attentive and efficient.
I couldn't imaging another care home I would rather visit. Most staff give me updates
on how my gran's mood and sleep pattern have been like.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

Thank you for completing the review, your comments are very much appreciated,
thank you.


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Review of

Whitby Court Care Home

from S D (Relative of Resident) published on 26 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support given to both my husband and myself from the staff in Whitby Court Care Home was exemplary. Every task was completed with warmth and affection in the final weeks of his life.
Due to the high ratio of staff to residents, it would be helpful if staff names could be displayed (perhaps
on an information board with pictures) to enable visitors to reciprocate the personalised contact already given by staff.

Reply from Sam Taylor-Rose, Registered Manager at Whitby Court Care Home

Thank you so much for taking the time to review us, we are looking at various ways to best display, inform relatives and visitors of who is on shift each day your comments mean a lot to all of us, and we have loved getting to know you and your husband.


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