Care Homes Owned by Gateshead Council

9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Gateshead Council

Gateshead Council Locations (3)

 

3 Care Homes and Adult Day Care Centres owned by Gateshead Council

Sort by:
Sister Winifred Laver Promoting Independence Centre

Falla Park Road, Felling, Gateshead NE10 9HP 

8.9 6 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 60 Rooms
Blaydon Day Centre

St Cuthberts Way, Blaydon-on-Tyne NE21 5AE 

14 reviews
Blaydon Lodge

Shibdon Road, Blaydon-on-Tyne NE21 5AS 

9.0 1 review
  • Care Provided
  • Residential
  • Learning Disability
  • Younger Adults
  • 2 Rooms

Gateshead Council Reviews (21)

9.0
Gateshead Council has a Group Review Score of 9.0 (8.973) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Gateshead Council must have a Review Score.

Overall Experience

  • 18
  • 2
  • 0
  • 0
  • 0

Date Published

21
5
6
7
14
Review of

Sister Winifred Laver Promoting Independence Centre

from E H (Niece of Resident) published on 17 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My aunt was admitted late on Christmas Eve. She received a very warm welcome from all staff who quickly identified her needs. All staff have worked so hard to accommodate my aunt and have evidenced great skill in managing her anxiety and diabetes. The room is always spotlessly clean, as is the entire
building. Staff act very quickly to outbreaks of infection and are very efficient in communicating quickly with relatives if there is a problem. Most importantly, staff have taken the time to get to know my aunt as an individual. For example, taking time to put rollers in her hair and have tried so hard to rehabilitate her.
Most importantly, the medical care has been excellent with prompt action to use the GP services if there is any concern. In addition, the Social Services support has been amazing, she has followed up on every concern and also taken the time to get to know my aunt.
Thank you to the manager and the whole team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Sister Winifred Laver Promoting Independence Centre

from Claire J (Daughter of Resident) published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mam went into the care home for an initial 6 week assessment and ended up staying for 5 months. They care they delivered to our mam was outstanding nothing was too much trouble they supported my mam to establish a sleep pattern and independence and through all their hard work and effort our mam was
able to return home. I cant thank the staff enough the manager, social work team, occupational therapists, and the true angels the care team who wrapped around her they all delivered excellent care and made her feel safe and well supported. They kept us up to date with my mams care package and the compassion they showed was second to none. we as a family will be eternally grateful for the care they showed to not only our mam but us as a family. We cant thank or appreciate them enough. They work collectively as a team always with a smile and on her final day made her feel really special. Thanks to everyone an excellent facility outstanding.
Great staff, exceptional care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Sister Winifred Laver Promoting Independence Centre

from Karon M (Friend of Resident) published on 4 December 2024
Overall Experience  Overall Experience 5.0 out of 5

My dad stayed at Sister Winifreds for about 8 weeks whilst he was being assessed to see if he could manage at home. I visited regularly throughout this time. The building both inside and out was always clean and tidy, staff were around and easy to find. My dad was really well looked after and treated
with respect and kindness. He was really happy and despite being adamant that he wanted to go back home, when it came to it didn't want to go. The food looked very nice and my dad enjoyed it. The staff were very patient/user-focused and helped me a lot especially when providing information regarding concerns I had, which supported a better care plan for my dad. I could not fault this centre, and the staff made my dad's day when they made the effort to say goodbye to him. It was also very secure and there were lots going on over remembrance weekend which I thought was a wonderful idea, especially for older people. Five stars, no complaints at all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Sister Winifred Laver Promoting Independence Centre

from Christine N (Partner of Resident) published on 6 November 2024
Overall Experience  Overall Experience 5.0 out of 5

My partner has been in Sister Winifred Laver for several weeks and he has received fantastic care and support from all the staff. They have also provided the same level of care for me as his partner and are so friendly and helpful in what is a difficult and emotional time for us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Sister Winifred Laver Promoting Independence Centre

from Amanda S (Daughter of Resident) published on 25 September 2024
Overall Experience  Overall Experience 5.0 out of 5

All staff very friendly, nothing too much trouble, lovely clean environment, food very good, aware of residents needs, safe and secure!
Excellent provision while assessing what the future for your relative should be!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Sister Winifred Laver Promoting Independence Centre

from Sharon M (Daughter-in-law of Resident) published on 14 May 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law (95) stayed in the care home for a few weeks after breaking her hip in a fall. She was so well looked after by every single member of staff, they were kind and friendly and she enjoyed her stay. She had physiotherapy regularly and is now able to manage in her own home again. Thank you
everyone for your professionalism and kindness.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Blaydon Lodge

from Sharon B (Mother of Resident) published on 2 May 2023
Overall Experience  Overall Experience 5.0 out of 5

My son really loves his respite stays at Blaydon Lodge. He does lots of activities while he has his stay, these have included planned trips to a zoo and the cinema. All the staff are friendly and helpful. The respite is extremely good. I would highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Blaydon Day Centre

from Madeline C (Wife of Resident) published on 15 May 2019
Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities. Excellent staff. Excellent peace of mind that my husband is in a safe and caring environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Blaydon Day Centre

from Sandra O (Daughter of Resident) published on 1 May 2019
Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities. Excellent staff very welcoming.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Blaydon Day Centre

from Sue C (Daughter of Resident) published on 21 September 2018
Overall Experience  Overall Experience 5.0 out of 5

Blaydon Day Centre is outstanding, such a huge amount of care and compassion from every single member of the team who work there. We literally couldn't have managed without them. The activities they do are second to none, such care and thought goes into them.


there is nothing I can fault. It's amazing

and we are lucky to have found it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Blaydon Day Centre

from Angela W (Resident) published on 18 July 2018
Overall Experience  Overall Experience 5.0 out of 5

No complaints. Lovely place and lovely staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Blaydon Day Centre

from Colin C (Son of Resident) published on 2 July 2018
Overall Experience  Overall Experience 5.0 out of 5

The centre is a lovely place and very modern and always immaculately clean - there are lots of different rooms for visitors to relax and do different activities - there is an outside area which is very pleasant and has nice flowers etc - the staff are always very pleasant and will go out of their way
to help you as much as they possibly can - all in all, the place is run very professionally by genuinely nice and caring staff - I would recommend this place to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Blaydon Day Centre

from Mary T (Wife of Resident) published on 22 January 2018
Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Blaydon Day Centre. If my husband did not go there I could not cope. The staff are brilliant with him and his problems, and constant 'twisting'. He is sitting with his coat on waiting for the bus, even though he is 'twisting', he loves to go really.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Blaydon Day Centre

from Lynn B (Daughter of Resident) published on 22 January 2018
Overall Experience  Overall Experience 5.0 out of 5

My father has attended the service for approximately 18 months and it has been a lifesaver to both him and the family. He lives alone, is profoundly deaf, has poor mobility, low mood, depression and is socially isolated. Day Centre staff are kind, caring and very professional. They are extremely respectful
to my father and me and play a large part in helping him maintain his independence.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Blaydon Day Centre

from P L (Wife of Resident) published on 1 January 2018
Overall Experience  Overall Experience 5.0 out of 5

My husband attends Blaydon Centre 4 days a week and at first was reluctant, but now is ready to be collected on Saturday and Sunday. He so enjoys his time at the centre. It is now twelve years since his first stroke and now had other medical issues, I could not have continued caring for him for so long
without the help and support of the fantastic staff at Blaydon - always cheerful and ready to help and listen to our problems.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Blaydon Day Centre

from M D (Resident) assisted by family/friend published on 12 December 2017
Overall Experience  Overall Experience 5.0 out of 5

Great staff. Fantastic support. Well organised large variety of activities tailored support. Encouraged to stretch one's abilities. All round excellent highly recommend the centre.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Blaydon Day Centre

from Brenda G (Wife of Resident) published on 12 December 2017
Overall Experience  Overall Experience 4.0 out of 5

Very good, could not do without, Blaydon staff are very caring. They have good meals and are taken out for walks.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Blaydon Day Centre

from A S (Wife of Resident) published on 12 December 2017
Overall Experience  Overall Experience 5.0 out of 5

Following a severe stroke, my husband has been attending Blaydon Day Centre for the past 18months. I can't fault the care and support we both get from the staff.
The patience and help given to my husband means I can relax in the knowledge that he is well looked after while in there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Blaydon Day Centre

from P C (Son of Resident) published on 27 September 2017
Overall Experience  Overall Experience 5.0 out of 5

I had a review meeting about my mother with two members of staff. A few words to describe them: friendly, welcoming, warm, professional, empathetic and thorough.


The service provided is invaluable to a woman like my mother. Keep up your excellent work!!!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Blaydon Day Centre

from David K (Resident) published on 23 August 2017
Overall Experience  Overall Experience 4.0 out of 5

I have attended a number of meetings over the past six months and from each, I have learnt something about dementia. My wife was admitted to a care home in March 2017 and I continue to benefit from the presentation made by a professional. The knowledge gained helped me to understand my wife's problems
and for me to treat her condition with compassion.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Loading...

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Frequently Asked Questions about Gateshead Council

How many Care Homes does Gateshead Council own?

Gateshead Council own 2 Care Homes.

Which Gateshead Council Care Homes have the highest review score?

Blaydon Lodge & Sister Winifred Laver Promoting Independence Centre have the highest review score.