How many Care Homes does Hadrian Healthcare Ltd own?

Hadrian Healthcare Ltd own 2 Care Homes.

Which Hadrian Healthcare Ltd Care Homes have the highest review score?

The Manor House Whickham & The Manor House Gosforth have the highest review score.

Hadrian Healthcare Ltd | 2 Care Homes

Review of
The Manor House Whickham
from Fiona K (Daughter of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience

My mum has been a resident of The Manor House for over seven years and during that time the care and respect that the staff have shown my mum has been outstanding. Mum's Alzheimer's is progressing, but the staff always ensure that Mum's care is provided with dignity. Mum's financial funds have reduced

significantly and we will soon no longer be able to afford to live in The Manor House, we will be devastated when we have to move her to a council-run nursing home.

Reply from Morag Purvis, Operations Director at The Manor House Whickham

Thank you for your lovely review regarding the care your Mum is receiving at The Manor House. We appreciate your kind comments and these will be passed on to the whole team. We are pleased our Home Manager has been able to clarify the situation for you and we look forward to continuing to care for your Mum.

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Review of
The Manor House Whickham
from J C (Daughter of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience

My mum has been a resident since 09/23 following a stay in hospital. The overall care she has received is exemplary. Every member of staff is helpful, polite and respectful towards the residents. Plus the management team are always available should you need to discuss anything. It's also wonderful to

have dedicated activity staff who go above and beyond arranging twice-daily activities. If you had to choose your own care home this would be it!

Reply from Morag Purvis, Operations Director at The Manor House Whickham

Thank you for sharing such positive feedback of life at The Manor House Whickham. We will ensure that your kind words are shared with the staff team.

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Review of
The Manor House Gosforth
from P S (Friend of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

For over two years I have regularly visited my friend whom I have known for sixty-five years. When she was going to be moved to residential care I was quite upset. However, when I made my first visit I was relieved to find she would be well cared for in a cosy, homely and friendly atmosphere. Since

then, I have always been welcomed with a friendly greeting or smile by management and other members of staff. There are many activities and outings arranged for residents, family and friends are invited to social events. I can't thank everyone enough.

Some of the social events that family and friends are invited to are:
Garden parties, Carol Services, some of which residents are linked with other groups in the choir. Carol singing around the Christmas Trees in the garden. Theme nights - very sociable events, and good fun. We have been to Greek, Italian, Indian, Mexican etc. Last year 'The Burns Night' included a 'Piper' who piped in the Haggis, tartan was worn and singing enjoyed. Such activities have not just been good for residents but for family, friends and staff.

Reply from Morag Purvis, Operations Director at The Manor House Gosforth

Thank you for taking the time to share your experiences of The Manor House Gosforth. Providing social stimulation and a range of activities that can be enjoyed by many is very important to us and it is lovely to hear that these are welcomed and appreciated.

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Review of
The Manor House Gosforth
from Alison P (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

My mother moved into The Manor House in October 2024 for respite care after a fall and a hospital stay. She is now looking at it being a permanent resident. She has settled in well due to the kindness and professionalism of the staff, the comfort and standard of her surroundings and the excellent food.

Reply from Morag Purvis, Operations Director at The Manor House Gosforth

Thank you for taking the time to share your experiences of The Manor House Gosforth. It is lovely to hear that your Mum has settled in so much that she would like to stay permanently. We will share your lovely comments with the staff team.

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Review of
The Manor House Gosforth
from David B (Son of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

The staff are all great and the environment within the home is fantastic. Mum is cared for in a very compassionate way and enjoys being in the home. There is a good choice of meals. There is no pressure to engage in activities but there are a good variety of events available.

Reply from Morag Purvis, Operations Director at The Manor House Gosforth

Thank you for taking the time to write such positive feedback. We are delighted to hear that your Mum is enjoying her life at The Manor House and will ensure that your kind comments are passed on to the whole team.

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Review of
The Manor House Gosforth
from Christine W (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

Manor House is an exceptional care home. My mother became a resident in January 2024 and l have nothing but praise for how she has been welcomed into the home and cared for throughout the year. The special efforts made at Christmas time were l am sure appreciated by all those who were unable to join

their families for the festive period.
The quality of the accommodation is equivalent to a 5-star hotel. The bedrooms are spacious with quality furniture and fittings and to be able to sit in beautifully decorated lounges or have a coffee or cocktail in the Cafe Bar makes visiting very pleasurable. The grounds are very well looked after, bringing colour and peace of mind to the residents.
Manor House is well-managed and the caring ethos permeates throughout the home.
Well done Manor House.

Reply from Morag Purvis, Operations Director at The Manor House Gosforth

It is lovely to hear that your mum has settled in so well at the Manor Hose Gosforth and that you are all very satisfied with the care and support that is offered. Thank you for taking the time to submit such a lovely review.

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Review of
The Manor House Whickham
from Alix M (Niece of Resident) published on 3 October 2024

Submitted via Website • Report

Overall Experience

My aunt who is 99 has been in The Manor House for a number of years. When she first moved in, she settled very quickly, and continues to enjoy the food and the facilities on offer. The staff are exceptional! They are very caring, patient and always welcoming. The communication is excellent and the staff

go over and above in ensuring my aunt's needs are met. I do not live locally, and am very grateful that I know my aunt is comfortable and being well cared for. A big thank you to the team at The Manor House. It really does deserve its outstanding rating and I would not hesitate to recommend it.

Reply from Morag Purvis, Operations Director at The Manor House Whickham

It is always lovely to hear how pleased our residents and their families are with the care and facilities provided at The Manor House Whickham. Thank you for taking the time to write such kind words and we will ensure this is shared with our fabulous team.

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Review of
The Manor House Whickham
from Kevin C (Son of Resident) published on 3 October 2024

Submitted via Website • Report

Overall Experience

From the moment we first walked into Manor House we were very impressed by the overall surroundings. It felt like entering a 5-star hotel.
Led by an excellent manager we've been so impressed by the quality of care my mum receives.
The staff treated her with compassion and respect and obviously cared

for her very much.
They provide an excellent programme of activities which keep her stimulated and interested, and although they encourage her to participate they respect her privacy.
The staff are very welcoming of visitors and have a great rapport with residents and their family members.
We are so happy with Mum's care as the staff meets all her needs - social, medical and personal.
We are very happy to have chosen Manor House for my mum because of the high standards evident throughout the home.

Reply from Morag Purvis, Operations Director at The Manor House Whickham

Thank you very much for your kind and positive review. We are delighted you are happy with the care your Mum is receiving, and that she is enjoying living with us at The Manor House. We believe our care team to be exceptional, and we are grateful for your endorsement of this, together with your lovely comments. Your review will be passed to our staff, thank you for taking the time to write it.

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Review of
The Manor House Whickham
from Jan B (Daughter of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience

My mother used Manor House for respite then following a deterioration in her needs was admitted permanently. The care so far has been outstanding which was my main concern. The home itself is very tastefully furnished to a very high standard. Activities are daily and very good. The food choices are

excellent and quality of food very good. Staff keep me updated in my mother's care I have no hesitation asking for updates. My mother is very happy here which is a huge relief to the family.

Reply from Morag Purvis, Operations Director at The Manor House Whickham

Thank you for taking the time to share your experience of The Manor House Whickham. It is lovely to hear that your Mother is happy living in the home and that you yourself have observed the care delivered to be outstanding. Your comments will be shared with the team at The Manor House.

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Review of
The Manor House Whickham
from T H (Daughter of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience

The home itself is stunning. It's well-maintained and modern in a traditional way. My mum is really well looked after and I feel the staff know her very well. My mum is unable to communicate well but staff know her needs, likes and dislikes. They also recognise when she is unwell. The food is outstanding

and there are many opportunities for relatives to eat with their loved ones. There are activities morning and afternoon to ensure your loved one is entertained and stimulated. The staff are wonderful with my mum and us, her family. We couldn't be happier.

Reply from Morag Purvis, Operations Director at The Manor House Whickham

It is lovely to hear that you feel your Mum is really well looked after at The Manor House Whickham and that the staff know your Mum really well and can anticipate her care needs. Your lovely comments will be shared with the team. Thank you.

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Review of
The Manor House Whickham
from Claire S (Daughter of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience

My family member went to live at The Manor House over 3 years ago and we have not been disappointed with the home itself or her care since. This home is lovely both inside and outside in the gardens. The recent addition of a garden to the front of the main door has been well thought out and gives the

residents more outdoor space to sit in. It is always clean and tidy and the cleaning staff are friendly and helpful. Since day 1 Mum has been treated with respect by staff who care about their residents. Any questions I have regarding my Mum, her care and welfare have always been answered quickly and honestly. The office staff are prompt in returning calls and answering queries. I would not hesitate in recommending a visit and considering The Manor House for a loved one.

Reply from Morag Purvis, Operations Director at The Manor House Whickham

Thank you for sharing such a positive experience of the care and support provided at The Manor House Whickham. The staff team are a wonderful asset and we will ensure that your kind words are shared with them.

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Review of
The Manor House Gosforth
from J S (Daughter of Resident) published on 22 August 2024

Submitted via Postal Card • Report

Overall Experience

The genuine care and kindness provided by the staff was exceptional. My sister and I were so grateful that our father was able to spend time enjoying the delicious food and partaking in the quizzes and games and enjoying the staff and residents sense of humour.
Thank you to the managers and the whole

team who went beyond - we will be forever grateful.

Reply from Morag Purvis, Operations Director at The Manor House Gosforth

Thank you for your very kind review regarding the care of your Father during his time with us at The Manor House Gosforth. It is lovely to hear such positive feedback and we will ensure that this is shared with the whole team.

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Review of
The Manor House Whickham
from Chris D (Daughter of Resident) published on 3 July 2024

Submitted via Website • Report

Overall Experience

Always immaculately clean due to the team at Whickham who keep everything the way you would expect it to be.
Fabulous staff who actually care about the residents.
Beautiful surroundings and facilities.
Amazing hairdressing salon.
It is truly a home-from-home well run and managed by a great team

of people.

Reply from Morag Purvis, Operations Director at The Manor House Whickham

Thank you for taking the time to share such positive comments about The Manor House Whickham. All feedback is very important to us as we constantly strive to improve our facilities and the care we provide. We will ensure that your comments are shared with the staff team.

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Review of
The Manor House Gosforth
from L T (Daughter of Resident) published on 2 July 2024

Submitted via Postal Card • Report

Overall Experience

This care home was truly first-class. My father really enjoyed his time at The Manor House and was incredibly supported always. We could not wish for a nicer place for his twilight years and the attention to detail was fantastic!

Reply from Morag Purvis, Operations Director at The Manor House Gosforth

Thank you for sharing your family's experience of The Manor House Gosforth. It is lovely to hear that your Father enjoyed his time with us and that you feel he was well supported. Your kind words will be shared with the staff team.

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Review of
The Manor House Gosforth
from Rebecca C (Daughter of Resident) published on 25 June 2024

Submitted via Website • Report

Overall Experience

Mum recently stayed at The Manor House for a few weeks following hip replacement surgery.
From the moment Mum arrived she was wonderfully looked after with such care and consideration.
Due to complications following the surgery doctors and nurses had to be called upon and the Manor House dealt with

this speedily and effectively.
All care staff were delightful, happy, and above all caring and we could not have asked for more.
Thank you to everyone for getting Mum back on her feet (literally!) and we would have no hesitation in recommending the Manor House to anyone.

Reply from Morag Purvis, Operations Director at The Manor House Gosforth

Thank you for taking the time to share your experience at The Manor House Gosforth. It is lovely to hear that your Mum felt well cared for and we wish her well in her ongoing recovery. Your kind words will be shared with the staff team.

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Review of
The Manor House Whickham
from Anne C (Sister of Resident) published on 10 June 2024

Submitted via Website • Report

Overall Experience

I rate 'The Manor House' Residential Care Home - First Class.
The accommodation cannot be faulted, overall, the quality of the 'the home' is excellent, this would include the initial impression given and sustained throughout the whole.
Residents are treated with respect and consideration to meet

individual needs.
In addition, 'Health and Safety' aspects are observed, in relation, to individual circumstances, (i.e. my sister's).
For the residents, a full programme of optional activities and entertainment lends itself to a pleasant environment.
The management and staff are particularly caring.
The latter, in reality, is what makes an excellent care home, without, is meaningless.

Reply from Morag Purvis, Operations Director at The Manor House Whickham

Thank you for taking the time to write such a lovely review. We are very proud of our staff team and will certainly share your comments with them.

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Review of
The Manor House Whickham
from Suzanne M (Daughter of Resident) published on 25 April 2024

Submitted via Website • Report

Overall Experience

My father has now been a resident at The Manor House for over two years. He initially went for a spell of respite following a hospital admission prior to going home, as soon as my father walked through the door he felt like he was in a 5-star hotel. The staff all made a fuss of him on day one and that

continued throughout. This was mainly the reason why when he got home and his health and cognition deteriorated he asked to go back.
The staff have really supported not only my father but also us as a family, seeing the health changes has not been easy for any of us, however, the team have looked for different ways to manage this and they have all become an extension of our family now.
We cannot put into words how grateful we are and my father is very content, comfortable and able to live his best life!

Reply from Morag Purvis, Operations Director at The Manor House Whickham

Thank you for your very kind review regarding your father's care. We are delighted that he is happy and content living with us and that you all feel supported as a family. Your comments are very much appreciated and will be passed on to all our staff.

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Review of
The Manor House Gosforth
from Douglas M (Respite Resident) published on 15 April 2024

Submitted via Website • Report

Overall Experience

I stayed at The Manor House for a period of respite care, following hip replacement surgery. My stay was better than I'd expected in many aspects and much as I'd expected in others. As an overall summary, I'd say the experience staying there was a very pleasant one.
The food was well presented and

of good quality. The general appearance of the internal of the building was first class, with tasteful furnishings and decor.
My only criticisms surround the laundry system, which seemed to be a little unreliable at times and the bed, which I found to be too firm, although I realise this is very much a personal matter.
The staff that I met were good, efficient and good-humoured.
My experience was very positive and if/when I have further surgery to replace my other hip, I will most certainly be hoping that I can once again stay for a period of respite care.

Reply from Morag Purvis, Operations Director at The Manor House Gosforth

Thank you for taking the time to write a review about your recent stay at The Manor House Gosforth. We are delighted to hear that, overall, your stay was a pleasant and positive one. We are sorry that your laundry took a little longer than expected to be returned to you but we understand that this issue has now been rectified. We can certainly look at providing an alternative mattress for any future stays that you may book. We wish you well in your recovery and look forward to seeing you in the future.

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Review of
The Manor House Whickham
from Virginia L (Daughter of Resident) published on 8 April 2024

Submitted via Website • Report

Overall Experience

Entering the Manor House, it is welcoming and warm.
The managerial staff were there to greet us. We were introduced to the duty carers.
Mum's room was very comfortable with a controlled thermostat operated by Mum. The en suite wet room is modern and aids had been allocated for Mum's needs.
After

4 weeks, her health improved, she started walking again and putting on weight.
She is stimulated and chooses to interact in all the activities.
The residents are encouraged to take part but equally their privacy is respected.
There are two function rooms to choose from to entertain guests.
My mother was very hesitant to go into The Manor House but after 10 weeks has settled in and enjoys all the benefits of what the home brings to her life and comfort.
Very high standards are kept and the management are approachable for any queries and they do take an interest in residence as well.

Reply from Morag Purvis, Operations Director at The Manor House Whickham

Thank you for taking the time to write such a positive review of The Manor House Whickham. It is lovely to hear how well your Mum is thriving since she moved into the home and that she is settled and enjoying the activities on offer.

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Review of
The Manor House Whickham
from I W (Son-in-law of Resident) published on 4 March 2024

Submitted via Website • Report

Overall Experience

Manor House from entering for the first time could be seen to be of a far higher standard than other care homes. Facilities for residents are second to none, with rooms spacious and comfortable. From the first few hours, my father-in-law was welcomed by all staff and settled in quickly. The care and

attention staff pay to all residents means we know he is safe, treated with respect and well looked after.

Reply from Morag Purvis, Operations Director at The Manor House Whickham

Thank you for your kind review. We are delighted to hear how pleased you are with your Father-in-Law's care at The Manor House Whickham, and that he is settled and happy. We do our best to ensure that all our Residents feel cared for and content living with us and we will certainly pass on your kind words to our staff.

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Care Homes Owned by Hadrian Healthcare Ltd

Hadrian Healthcare Ltd Locations (2)

Hadrian Healthcare Ltd Reviews (84)

The Manor House Whickham

The Manor House Whickham

The Manor House Gosforth

The Manor House Gosforth

The Manor House Gosforth

The Manor House Gosforth

The Manor House Whickham

The Manor House Whickham

The Manor House Whickham

The Manor House Whickham

The Manor House Whickham

The Manor House Gosforth

The Manor House Whickham

The Manor House Gosforth

The Manor House Gosforth

The Manor House Whickham

The Manor House Whickham

The Manor House Gosforth

The Manor House Whickham

The Manor House Whickham

Awards / Recognitions (2)

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