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Care Homes Owned by Parkside Care Ltd in Tyne & Wear

8.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Parkside Care Ltd in Tyne & Wear

Parkside Care Ltd Locations in Tyne & Wear (2)

 

2 Care Homes owned by Parkside Care Ltd in Tyne & Wear

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The Chesters Care Home

418 Durham Road, Low Fell, Gateshead NE9 5AJ 

9.0 29 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 33 Rooms
Holmlea Care Home

48 Linskill Terrace, North Shields NE30 2EW 

9.6 33 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 25 Rooms

Parkside Care Ltd Reviews in Tyne & Wear (62)

8.9
Parkside Care Ltd has a Group Review Score of 8.9 (8.887) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Parkside Care Ltd must have a Review Score.

Overall Experience

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Review of

Holmlea Care Home

from J R (Wife of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They communicate well regarding any issues. I like the relaxed atmosphere in Homelea and the attention given to residents when they need it. The day rooms are bright and well furnished with TV programmes to watch should they want to. Communications are good and the staff are very helpful and kind. I
know they have activities but have been there for only one - Hogmond - most enjoyable those who joined in.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for taking the time to write a review, your feedback will be shared with the manager and staff.


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Review of

Holmlea Care Home

from C C (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Holmlea Care Home welcomed my Mam last year, and I couldn't be more grateful for the care she receives. We struggled to manage her needs at home, but the staff at Holmlea have been exceptional in handling her challenging behaviors with professionalism and compassion.
The team at Holmlea has created
a safe and comfortable environment for my Mam, which brings me immense peace of mind. Seeing her happy and well-cared-for is a testament to the dedication and expertise of the staff.
I highly recommend Holmlea Care Home to anyone seeking quality care for their loved ones.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for taking the time to write a review, your feedback is greatly appreciated. I will be sure to pass this positive feedback onto the manager and staff at Holmlea.


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Review of

Holmlea Care Home

from Mark P (Nephew of Resident) published on 5 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has been a resident at Holmlea for over two years. Whenever I visit with my family, we always have a warm welcome from the wonderful team of carers. I live over 100 miles away and so can't visit every week. I take comfort in the knowledge of the consistent high standard of care that I witness
when I am able to visit. Thank you Holmlea.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for taking the time to write a review and share your positive experience of Holmlea Care Home. Your feedback is greatly appreciated.


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Review of

Holmlea Care Home

from Hazel W (Next of Kin) published on 8 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just spent the most wonderful morning at Holmlea Care Home.
Today there was a sing-along it was a real party atmosphere!
It was made all the more special by the fantastic staff who joined in, singing and dancing with the residents.
It was lovely to see all of them enjoying themselves.
Thank
you Holmlea, you are amazing.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for taking the time to write a review. I am really pleased that you had a great experience at Holmlea. I will be sure to share this feedback with our staff.


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Review of

Holmlea Care Home

from K R (Niece of Resident) published on 28 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at the home for around eight weeks The staff cares about the welfare of the residents. My aunt, as a fiercely independent lady who has lived on her own for over forty years has been, at times, both grumpy and difficult. At all times staff has treated her with patience, good
humour, politeness, and professionalism.
Everyone is also very welcoming to visitors making them feel part of the family member's new life. Massive thank you to all.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for taking the time to write a review. I am pleased that you and your Aunt have felt welcome at Holmlea. I will be sure to pass your comments on to the staff team. It is always nice for them to receive positive feedback.


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Review of

The Chesters Care Home

from David S (Son of Resident) published on 11 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to find my mum a care home at short notice in May 2023. From the minute we met the manager and the team, the care for my mum was first class, professional in every respect and delivered with warmth and consideration.
It's a huge transition moving from independent living to a care home and naturally,
my mum had some ups and downs along the way. But the team looked after her and showed great empathy, allowing her to quickly settle into a regular happy routine. She is so much healthier than when she first arrived and that's a huge thanks to the chef and kitchen staff who have fed her well.
Yesterday we moved Mum to another care home nearer to her family in another part of the country. Tears were shed by all and it was moving to see how much she was loved at The Chesters. We will always be grateful for the care and support that she was given. Thanks to all at The Chesters.

Reply from Alister Kerr, Director at The Chesters Care Home

Thanks for taking the time to write a review. I will be sure to share this with the staff team at The Chesters. We wish your mother well in her new care home where she can be closer to her family. Thanks again.


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Review of

The Chesters Care Home

from Judith A (Daughter of Resident) published on 8 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Chester’s just gets better and better the staff are wonderful very caring and attentive. There are always plenty of activities going on to stimulate the residents. Christmas has been great everyone got involved to make it a fun time for all. I am truly grateful we found the Chester’s for my mam
there’s nowhere better than this we know mam is well looked after by staff who care. Thanks to all at Chester’s.

Reply from Alister Kerr, Director at The Chesters Care Home

Thank you for the kind review. Christmas is always a wonderful time at The Chesters and the staff make a real effort to make it special for all of our residents. I will be sure to pass on your comments to the manager and staff.


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Review of

Holmlea Care Home

from Dorothy D (Wife of Resident) published on 21 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband moved into Holmlea Care Home on 04/09/23. He was well-supported in adjusting to leaving home. Some weeks later the need for hospital emergency admission. The team at Holmlea were very caring and supportive of my husband and I and our daughters. While we waited for the ambulance we were made
comfortable and offered drinks. It was my birthday (83) I'd brought a cake to share. The staff couldn't have done enough to help us.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for your review. We are pleased that your husband has settled in well at Holmlea.


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Review of

Holmlea Care Home

from Louise L (Daughter of Resident) published on 9 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has received the best care possible from everyone at Holmlea, they are like family to us now. Thank you for treating my mum with such care and dignity. If my mum was able, she would thank you from the bottom of her heart.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for your honest review. I am pleased that you were impressed with the care that your mum received at Holmlea. I will be sure to pass these comments on to the manager and care staff.


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Review of

Holmlea Care Home

from Barbara D (Daughter of Resident) published on 2 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After trying to find my dad a care home that really looked after him (been a couple) I was recommended here as I wanted a homely place for him.
I have to say this was the best decision we made for him.
Staff are friendly always give him attention and on his stubborn days know how to deal with him
in the nicest way.
Never seen agency staff which for us as a family think is a bonus as past experiences have proven major fails due to changes in staff.
I feel very welcome as I go every day never seen anything to fault this care home.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for taking the time to write a review. We are proud of our hard-working and stable care team at Holmlea, and I will be sure to share this feedback with the manager and staff.


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Review of

The Chesters Care Home

from B H (Brother of Resident) published on 1 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really cannot fault The Chesters Care Home. My brother is receiving the best of care.

Reply from Alister Kerr, Director at The Chesters Care Home

Thank you for writing a review. I am pleased that your brother is being well looked after at The Chesters. I will be sure to pass this onto the manager and staff who always appreciate positive feedback.


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Review of

The Chesters Care Home

from T D (Nephew of Resident) published on 31 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly. Showing real care to the residents in the home. Gives visitors coffee and biscuits whilst visiting.

Reply from Alister Kerr, Director at The Chesters Care Home

Thanks for taking the time to write a review. The manager and care staff appreciate positive feedback and I will be sure to share this with them.


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Review of

Holmlea Care Home

from Marjorie W (Niece of Resident) published on 14 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt was in Holmlea Care Home from Aril 2018 to April 2023 and received care of the highest standard. All staff were compassionate, patient and excellent at dealing with my Aunt under all circumstances. As her dementia progressed, the high standard of care and attention, both personal and medical,
never faltered and all her needs were gently and sensitively catered for. She was happy and content. We were always kept informed of her status and the management were very approachable and easy to deal with.
Myself and husband could not have wished for better and would thoroughly recommend Holmlea without hesitation to any prospective resident.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for taking the time to provide a review and for your positive feedback. I will be sure to pass this on to the manager and care staff who will appreciate your kind words.


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Review of

Holmlea Care Home

from Y G (Sister of Resident) published on 6 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother became a resident at Holmlea Care Home in the summer of 2021. Since his arrival, he has been treated with dignity and respect by both care staff and the management. He suffers from vascular dementia and as his condition deteriorates every effort is made to help him feel safe and secure in
his environment. As a frequent visitor, I find it reassuring to note the positive relationships which have been fostered between my brother and his carers. There is close liaison between management and a local General Practice and this has resulted in my brother's physical and mental health being closely monitored - an important aspect of his care. He is encouraged to take part in organised activities but allowed to withdraw if he wishes. To quote my brother - they look after me well here.

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Review of

Holmlea Care Home

from M R (Resident) published on 6 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

One of the things that really impressed me was that during the recent very cold weather was that the owner personally spoke to all the residents to see if they were warm enough, and if not, he went out and got them a heater - not many owners would do that. This home is really family-orientated. The
staff are very helpful and caring.

Reply from Andrew Kerr, Director at Holmlea Care Home

Thank you for taking the time to provide a review.
We appreciate your kind words.


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Review of

The Chesters Care Home

from Rhoda M (Wife of Resident) published on 12 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in the Chesters for almost two years now and throughout this time, the care has been truly excellent. The wonderful warm friendly atmosphere and the quality of the superb staff team have been marvellous. As a family, we are so grateful that we found the Chesters.

Reply from Alister Kerr, Director at The Chesters Care Home

Thank you for your kind comments which are greatly appreciated by all our colleagues at The Chesters. I am glad that you are happy with the care that your husband has received and we will strive to maintain our high standards.


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Review of

The Chesters Care Home

from Gillian V (Daughter of Resident) published on 5 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care my father is receiving at The Chesters. The staff are very attentive, caring and patient. The atmosphere is homely and friendly. The activities they provide for their residents keep the residents motivated and engaged.

Reply from Alister Kerr, Director at The Chesters Care Home

Thank you very much for your kind words. I am glad you are happy with the care your father is receiving and we really appreciate your feedback.


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Review of

The Chesters Care Home

from Keith B (Son of Resident) published on 14 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care my mam is receiving at The Chesters care home. The staff are friendly and helpful in these challenging times.

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Review of

The Chesters Care Home

from L R (Daughter of Resident) published on 30 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Chesters has provided excellent care for my father. However, the imminent changes in management are a huge concern, I feel this will break continuity and lock staff morale, which will seriously affect the harmony within the house.

Reply from Alister Kerr, Director at The Chesters Care Home

Thank you for your review and kind comments. I am pleased to hear that your father receives excellent care at The Chesters. Our current manager is retiring after many years at the home. We have undergone a robust and thorough recruitment process to ensure we have chosen a manager who will be able to take the home forward and ensure that our high standards of care and support are maintained.


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Review of

The Chesters Care Home

from Harry D (Resident) published on 14 June 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been at Chesters for 15-months, and I am very happy living there. The meals are good and varied. All the staff are very friendly. The carers are very good, and I like to think they are my friends. Whenever I need anything doing, they are close at hand to see my needs, and it's done in a very
caring way. They are a credit to their profession.

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