Crown Care in Buckinghamshire | 1 Care Home

Review of
Clarendon House
from Helen W (Daughter of Resident) published on 10 October 2024

Submitted via Website • Report

Overall Experience

Having never had the need to find a nursing home, I was amazed at how wonderful Clarendon House is. My dad, sadly, wasn't there for long, but the relief he/we felt for him to be out of hospital and somewhere comfortable, safe and where he was treated with the utmost care and dignity was profound.
I

know he was very much looking forward to going up onto the roof terrace for a nice cup of tea and a biscuit, a simple thing that he hadn't had the chance to do after being in hospital for three months, it was something the nurses knew would make him feel more at home and realise he still had the freedom to do whatever he wanted, he was in no way confined to a single room.
As you can tell, I would recommend Clarendon House in a heartbeat for anyone looking for first class care for their relative, whether it's for residential, nursing like dad required, or dementia.
Thank you to all the staff (and residents) for all their kindness, it was really appreciated.

Reply from Dionne Pearson, Home Manager at Clarendon House

Thank you for your kind review. It was a privilege to have been entrusted with the care of your father.

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Review of
Clarendon House
from M W (Son of Resident) published on 26 March 2024

Submitted via Postal Card • Report

Overall Experience

Excellent! Very happy! Continue!

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Thank you from the bottom of our hearts for your kind words and encouragement!

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Review of
Clarendon House
from Andrea C (Daughter of Resident) published on 26 March 2024

Submitted via Postal Card • Report

Overall Experience

Mum was in Clarendon for 16 months, having developed dementia Clarendon House was a fabulous place for her where she was looked after very caringly by the staff who made her transition from her own home to care home much easier. There were plenty of activities for her to get involved in and fabulous

meals every day. In her last three months, Mum deteriorated and became bedbound and unable to feed herself. The patience and kindness shown to her right to the end by all the staff was second to none and equally they were great support to visiting family. More like a five-star hotel than a care home, with all the care as a bonus.

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Review of
Clarendon House
from T J (Son of Resident) published on 12 March 2024

Submitted via Postal Card • Report

Overall Experience

Excellent service, staff, and management. We are very pleased with Clarendon House.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Thank you for taking the time to write your valuable feedback for our team. It means a lot to all of us to know that you are pleased with our services.

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Review of
Clarendon House
from Michael G (Niece of Resident) published on 12 March 2024

Submitted via Postal Card • Report

Overall Experience

Clarendon House is to be highly recommended!
My uncle has been well looked after since his arrival. He is fed and watered throughout the day and receives his medication as required.
The music piped through into the communal lounge has been a real plus ensuring that he has a reason to get out of his

room. The outside terraces have yet to be explored but will be a welcome beautiful in the summer months.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Thank you for your kind review! We're delighted to hear your uncle is enjoying staying with us and that you are happy with our facilities, lifestyle, and the care we provide. We look forward to continuing to provide a high standard of care and ensuring your uncle makes the most of his time with us, including the beautiful outdoor spaces during the warm seasons.

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Review of
Clarendon House
from Julie K (Daughter of Resident) published on 4 March 2024

Submitted via Website • Report

Overall Experience

Clarendon House is an excellent care home. The home has been beautifully designed and furnished, but still feels like ‘a home’. From the moment we entered, we were made to feel welcome. The whole team, from office staff to carers are polite, friendly and caring and ready to respond to any questions

and requirements. Bedrooms are spacious, communal areas tastefully decorated and comfortable. Everywhere is immaculately clean. The menus change daily, with an excellent choice of food, made with quality ingredients, but residents are also able to make any special requests. There is a daily activity programme and residents are encouraged to take part.
We cannot recommend Clarendon House highly enough. My mother stayed for 2 weeks for some respite care after a fall and the residential wing was perfect for her. We would like to thank all the staff at Clarendon for looking after her.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Thank you for taking the time to write such a lovely, in-depth review of your experience with respite care at Clarendon House. Our goal is to ensure that everyone’s stay, regardless of its length, is pleasant, comfortable, and feels like home. This commitment extends to looking after our wonderful residents’ friends and families too. It means a great deal to us to know that we have achieved this and that you felt at home. We truly appreciate your trust in our care and look forward to seeing you again.

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Review of
Clarendon House
from Louise A (Daughter of Resident) published on 29 February 2024

Submitted via Postal Card • Report

Overall Experience

Mum has been at Clarendon House for two years, her care has been fabulous. Mum's dementia has her steadily getting worse but her care has been adapted to meet her needs. She is always treated with dignity and care. She is well looked after. The staff, including management, care staff and office, are

amazing, happy, helpful and couldn't do enough for Mum. We are really pleased with the care and support. Thank you Clarendon House.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Dear Louise,
Thank you immensely for your kind words about Clarendon House and the care we've provided for your mum. We are deeply touched by your recognition and positive feedback. Your satisfaction and trust in us mean a great deal to our team. It is truly a pleasure to look after your mum and we are grateful to have you as part of the Clarendon family.

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Review of
Clarendon House
from Vivienne W (Daughter of Resident) published on 27 February 2024

Submitted via Postal Card • Report

Overall Experience

What an excellent place for my mother's respite care! Everyone is so friendly and takes care to ensure my mother is happy and supported as she recovers. We couldn't have found anywhere better. Thank you so much.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Dear Vivienne,
We are so happy to hear such wonderful feedback about your mother's respite care experience at Clarendon House. We are pleased to know our team has positively impacted her recovery process during her respite stay with us. Thank you for choosing us and we look forward to welcoming you and your mother back at Clarendon House.

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Review of
Clarendon House
from K G (Son of Resident) published on 27 February 2024

Submitted via Postal Card • Report

Overall Experience

Team provides fantastic care and take a real, personalised interest with my mum. Thank you.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Thank you for your continued trust in us. We are truly pleased to hear you are satisfied with the care and lifestyle we provide for your mum. It is our pleasure to look after her and to have you all as part of the Clarendon family.

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Review of
Clarendon House
from Kelly H (Daughter of Resident) published on 20 February 2024

Submitted via Postal Card • Report

Overall Experience

From the very start, the staff at Clarendon House have been exceptional. They explained the process clearly and gave a full tour on our first visit. Dad now visits the home twice a week for day care. The staff clearly, always put Dad's health and safety above all else and his comfort. The support network

I have (as Dad's main carer) and Dad has, enables us both to have respite safely and comfortably, without worry, which is paramount. Dad and I are always made to feel welcome!

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Dear Kelly,
Thank you for your kind words! We're thrilled to hear about your positive experience at Clarendon House. It's wonderful to know that we've been able to provide the support and respite you and your Dad need, making you feel always welcome. Your feedback is invaluable to us, and we look forward to continuing our support for both of you.

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Review of
Clarendon House
from N R (Daughter of Resident) published on 12 January 2024

Submitted via Postal Card • Report

Overall Experience

The care my mum and I received was fantastic. The staff were always helpful and friendly. I would recommend Clarendon House care home to friends and family.
I would like to thank Clarendon House for looking after my mum so well albeit a short stay in the end. Food was exceptional as was the accommodation

and activities always felt welcome.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Thank you for your wonderful review! We're thrilled that you and your mum had a fantastic experience at Clarendon House. Your feedback and kind words mean the world to us. We appreciate your recommendation and are grateful for the opportunity to care for your mum, even during a short stay.

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Review of
Clarendon House
from Paul S (Brother of Resident) published on 12 October 2023

Submitted via Postal Card • Report

Overall Experience

My brother had respite care at Clarendon House, Buckingham. He was very well looked after in an extremely nice environment with lovely, caring staff. He was happy there and would be happy to go again, to enable us to have a break, or short holiday. We would like to thank all staff concerned in my brother's

stay for making it a happy and positive experience.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Thank you for your feedback regarding your brother's respite care at Clarendon House. We're thrilled he had a great experience and felt well cared for by our team. We look forward to welcoming him back in the future.

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Review of
Clarendon House
from Emma G (Daughter of Resident) published on 2 October 2023

Submitted via Postal Card • Report

Overall Experience

Thank you for your excellent care of our mother.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

We truly appreciate your feedback and we are thrilled that you're pleased with the care we provided for your mother. We hope to see you again.

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Review of
Clarendon House
from Sara B (Daughter of Resident) published on 2 October 2023

Submitted via Postal Card • Report

Overall Experience

Excellent all round - thank you for everything you have done for my mother.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Thank you for taking the time to leave your valuable feedback for Clarendon House. It was a pleasure looking after your mum and getting to know your lovely family.

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Review of
Clarendon House
from Sara B (Daughter of Resident) published on 22 May 2023

Submitted via Postal Card • Report

Overall Experience

I cannot recommend Clarendon House enough. My mum had 5 weeks of respite care recently. The staff are amazing, the food is varied and delicious and the facilities are great. The decor is beautiful and everywhere is spotlessly clean. If my mum needs residential care in the future, I would love for her

to return to Clarendon House. I would like to thank all the staff for everything they have done to make her happy and cared for during her stay.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Dear Sara, It was an absolute pleasure to look after your mum and thank you for your wonderful feedback. We are so happy to know Mum was happy during her stay with us and your mind was at ease. It is with great pleasure to know you would choose Clarendon House again for Mum and if she ever needs a residential stay, we would absolutely be delighted to look after her again.

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Review of
Clarendon House
from L M (Daughter of Resident) published on 19 May 2023

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at Clarendon House Care Home for nearly eight months. The staff welcomed her with such kindness and understanding and always make any visitors, be they family or friends, very welcome. Clarendon House is always so well-presented and the care to detail in the lounges makes

it feel so homely. I love the fact my mother is so happy and settled there and thank the staff for helping so kindly with her transition from her own home to her new home here.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

We are so overwhelmed to know Mum and your family continue to be pleased with our facilities and the care we provide. Thank you for taking the time to write your valuable feedback. It means a lot to everyone at Clarendon.

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Review of
Clarendon House
from Elizabeth S (Wife of Resident) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience

My husband was made very welcome and our whole family was reassured because he settled down immediately. The care staff and management have been very kind and supportive to us all and most of all, to my husband. It is the first time he has been in respite care and I could tell by his eyes that he is

very relaxed and as a family we will not hesitate to book him in again.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Dear Elizabeth, thank you for taking the time to write your valuable feedback for us. It means a lot to the whole team! We are so pleased to know your first experience with respite care was positive. We hope to see you soon!

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Review of
Clarendon House
from Mark B (Son of Resident) published on 17 April 2023

Submitted via Website • Report

Overall Experience

Had to get an emergency assessment for my mother the staff at Clarendon House had it sorted and got her a room within 24 Hours. Lovely to see carers that actually do care!
More like a hotel than a care home.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Thank you for your kind words, Mark. It is an absolute pleasure to be able to help especially in case of an emergency. We are over the moon that both you and Mum are happy with our facilities and the care we provide.

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Review of
Clarendon House
from Andrew C (Son of Resident) published on 31 January 2023

Submitted via Website • Report

Overall Experience

Clarendon House is simply amazing. The staff are all so caring, attentive and really look out for everyone.
The level of care, the regular activities, the food, coffee, and decor. Everything is as good as you would want for your loved one. Being able to visit anytime, always welcomed, cakes and coffee

every time we visited, and so many places to have a quiet chat without feeling you have to go to my mum's bedroom.
10/10 to everyone, including the other residents, who are all wonderful too.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Dear Andrew, What an overwhelming review! We appreciate your kindness and the time you have taken to write your valuable feedback. It is truly a privilege to be able to look after our residents and also to know that our lovely relatives feel confident and happy with the service we deliver.

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Review of
Clarendon House
from Edward H (Son of Resident) published on 18 January 2023

Submitted via Postal Card • Report

Overall Experience

My mum came to the care home very shy and full of woe, in the two weeks of her stay here, wow what a difference. Mum has settled so well and her overall condition is back to her old self. This home has made her and us part of their family. As a son of a resident here, thank you for getting my mum back

to us.

Reply from Leila Ghandi, Client Relations Manager at Clarendon House

Dear Edward, what lovely feedback! All of you and Mum are certainly part of our family. It is such a pleasure to look after her and we are delighted to know we have made a difference.

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Crown Care Reviews in Buckinghamshire (43)

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