Crown Care in Derbyshire | 1 Care Home

Review of
Belvedere House
from D B (Regular Volunteer) published on 25 February 2025

Submitted via Website • Report

Overall Experience

As a volunteer at this care home, I am truly honoured to be part of such a wonderful community. The environment is not only beautiful but also safe and welcoming. I have the privilege of working alongside a team of dedicated and compassionate staff who go above and beyond to care for the residents.

The residents themselves are delightful, and their warmth and kindness create a sense of family within the home. The supportive atmosphere and the strong sense of camaraderie make this an exceptional place to volunteer. This experience has enriched my life, and I am grateful to contribute to a place that genuinely cares for its people.

Reply from Claire Adsetts, Deputy Manager at Belvedere House

Thank you so much for your review, the service you provide for the residents is truly amazing. the feedback we receive from your sessions are absolutely incredibly. thank you for your valued care and kindness and look forward to your ongoing visits.

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Review of
Belvedere House
from B G (Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience

1st and only care home I have experienced, but I find it very, very good.
Food can be iffy, but accommodation and care by the staff is excellent.
It is clean and cared for and all requests from me to staff have been taken seriously.

Reply from Claire Adsetts, Deputy Manager at Belvedere House

Thank you so much Beryl for taking the time to write a review. your feedback and comments mean so much to the team. We feel privileged that you have chosen Belvedere House as your home. Not to mention the humour you bring to the home which is wonderful.

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Review of
Belvedere House
from M W (Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience

I have been a resident at Belvedere House for 18 months now and I can say that during that time I have found everything to be very special. The members of staff have been wonderfully caring and friendly. All the rooms are very well cared for by excellent cleaners and hygiene is top rank! A location

like this would make anyone living here very appreciative of the loving care they receive.

Reply from Claire Adsetts, Deputy Manager at Belvedere House

Thank you so much for your lovely comments. it really means so much to the whole team to know you are happy with the care and facilities at Belvedere House.

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Review of
Belvedere House
from Ann Y (Daughter of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

My mum was the first resident in Belvedere House when it first opened. From that day to the present day, she has been looked after, cared for and given love by the staff of this home, her needs have always been met with dignity and kindness. I and my family have no concerns at all about our mum living

at Belvedere, from which we would advise anyone thinking about short or long stay in a care home to visit others in the area and then visit Belvedere, there is no comparison in quality and comfort.

Reply from Susan Blake, Business Administrator at Belvedere House

What lovely comments, Ann, it means so much to the whole team to hear how happy family members are with the care, welcome and kindness they provide. I will be sure to share this with them.

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Review of
Belvedere House
from Margaret G (Daughter of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

Our mum has been a resident of Belvedere Care home since the first day of opening. The staff are excellent with their professional care, compassion and love for each resident and their individual needs.
The home itself is purpose-built, very comfortable, warm and inviting. Each room is equipped with

en suite facilities and individual thermostats enabling each resident to have their heating just as they like it.
There is regularly (each day) a varied and interesting programme of activities and interests with many professional entertainers visiting.
Throughout the year there are various events eg. Summer BBQ, Christmas Fayre and Summer Fayre to which the public is always very welcome.
Mum is now going into her third year living at Belvedere and she could not have had better care and attention from anywhere else. She is happy, safe and very well cared for. We could not ask for more, the staff go that extra mile for everyone each day.

Reply from Susan Blake, Business Administrator at Belvedere House

Thank you so much for your lovely comments, it's wonderful to also see such lovely words about the fantastic events throughout the year. I will be sure to pass your review on to the team.

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Review of
Belvedere House
from Brian P (Son of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

My mum has been a resident at Belvedere House Care Home since it first opened. During her stay, she has received excellent care from dedicated staff who always treat her with respect and dignity. Before my retirement, I worked as a GP in East Sussex visiting many residential care homes and in my opinion,

the standard of facilities, cleanliness and care at Belvedere House is among the best I have seen.

Reply from Susan Blake, Business Administrator at Belvedere House

What amazing comments, it truly does mean so much to the whole team to hear relatives are so pleased with the care and environment. thank you so much for taking the time to leave a review.

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Review of
Belvedere House
from Claire D (Daughter of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience

I feel so glad that Belvedere House staff are caring for both my parents. All the staff do everything they can to understand each of them and arrange things like beds, crockery, alarms, activities and food accordingly. The respect for each person is genuine, whenever I visit, the staff share tales of

what they have been up to. I get excellent updates and I am really impressed by the ideas and ways staff come up with to make being at Belvedere the best life for residents they can.

Reply from Shiva Sheikholeslami, Home Manager at Belvedere House

Thank you so much for your kind and thoughtful feedback, Claire. We are truly grateful for your kind words and are so pleased to hear that your experience with us was a positive one. It means a great deal to the entire team to know that we made a difference. Kind regards, Shiva.

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Review of
Belvedere House
from Brigitte J (Friend of Resident) published on 20 June 2024

Submitted via Postal Card • Report

Overall Experience

I cannot describe how beautiful Belvedere House is. Be very proud of what you have achieved. Absolutely magical. Thank you.

Reply from Shiva Sheikholeslami, Home Manager at Belvedere House

Dear Brigitte, thank you so much for your heartfelt review! We are thrilled to hear that you find Belvedere House to be such a beautiful and magical place. Your kind words mean a lot to our team and they inspire us to continue providing the highest level of care and comfort for our residents. Kind regards, Shiva.

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Review of
Belvedere House
from R W (Respite Resident) published on 11 June 2024

Submitted via Postal Card • Report

Overall Experience

Enjoyed it very much.

Reply from Shiva Sheikholeslami, Home Manager at Belvedere House

Dear Ray, thank you so much for your wonderful feedback! We are delighted to hear that you were enjoying your time at Belvedere House. It is our top priority to ensure that all our residents feel comfortable, valued and at home, so your feedback means the world to us. Kind regards, Shiva.

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Review of
Belvedere House
from J M (Sister of Resident) published on 3 April 2024

Submitted via Postal Card • Report

Overall Experience

We like the excellent staff, from carers right up to management, and the overall atmosphere of Belvedere, a very happy and safe environment for residents. Very sad to leave and will really miss everyone.

Reply from Shiva Sheikholeslami, Home Manager at Belvedere House

Thank you so much for taking the time to share your review with us. We truly appreciate your kind words about our staff and the atmosphere at Belvedere. It brings us great joy to hear that you found our team, from carers to management, to be excellent. Providing a happy and safe environment for our residents is always our top priority, and knowing that you felt this way during your time with us means a lot. Thank you again for entrusting us with your care, and we wish you all the best in your future endeavours. Please keep in touch! Warm regards.

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Review of
Belvedere House
from Melanie B (Daughter of Resident) published on 12 February 2024

Submitted via Website • Report

Overall Experience

Belvedere House is the most luxurious environment and every member of staff has been exemplary. It is a shining example of what care should be. They have made what has been a difficult decision more bearable. Their care extends beyond the residents - they have been so supportive of me and all the complex

emotions of having to move my dad to a residential home. I feel completely at peace now knowing what quality of care my dad is receiving and would wholeheartedly recommend Belvedere House to anyone considering residential care.

Reply from Shiva Sheikholeslami, Home Manager at Belvedere House

Dear Melanie,
I wanted to express my sincere gratitude for your kind words and positive feedback about your experience with us. We truly appreciate your thoughtful comments. Knowing that we've made a positive impact on you and your loved one's experience means the world to us. We're committed to providing exceptional care and support, and your feedback inspires us to continue our efforts.
Thank you again for choosing us and taking the time to share your positive experience.
Kind regards,
Shiva.

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Review of
Belvedere House
from Andrea W (Daughter of Resident) published on 17 January 2024

Submitted via Postal Card • Report

Overall Experience

It's been a very difficult time moving Dad into care but he has settled well into Belvedere House.
He has a lovely room and the staff are very approachable and friendly. He still maintains some independence at the same time as being safe and cared for.
I fully recommend Belvedere.

Reply from Shiva Sheikholeslami, Home Manager at Belvedere House

Dear Andrea,
We are grateful for your feedback. Knowing that our care at Belvedere House has positively impacted your dad's experience means the world to us. Thank you for your kind words and trust in our services.
Kind regards.

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Review of
Belvedere House
from April M (Daughter of Resident) published on 17 January 2024

Submitted via Postal Card • Report

Overall Experience

After caring for Mum at home for fifteen years, she tried respite at Belvedere House and never left. The manager visited us at home, prior to admission, taking full details of Mum's needs. From her first day, Mum felt at home. Good food, fantastic room but most important, I am happy she is well cared

for. Staff are friendly and helpful and Mum feels "safe". She enjoys the activities and chatting to her friends. As a family, we would recommend Belvedere.

Reply from Shiva Sheikholeslami, Home Manager at Belvedere House

Dear April,
Thank you so much for your positive feedback! We're thrilled to hear about your positive experience in our care home. Your kind words inspire us to continue delivering exceptional care.
Kind regards.

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Review of
Belvedere House
from Kevin W (Friend of Resident) published on 3 January 2024

Submitted via Postal Card • Report

Overall Experience

My son came to Belvedere House from living alone at a time when he was very weak and vulnerable. I chose this home as a head and shoulders standout from other Chesterfield care homes, greeted for a show around by a staff member, who I chose to name as an ambassador for the home because she deserves

it. She was the first face we saw and sold it straight away with her exemplary appearance and professional manner. My friend is now very settled in a place we think is extending his life.

Reply from SHIVA SHEIKHOLESLAMI, Home Manager at Belvedere House

Dear Kevin,
We are truly grateful for your heartfelt feedback and kind words about Belvedere House. Your choice to trust us with your friend's well-being means a lot, and we are delighted to hear that he is now settled and thriving in our care.
Thank you once again for taking the time to share your positive experience.
Kind regards,
Shiva Sheikholeslami

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Review of
Belvedere House
from S L (Daughter of Resident) published on 22 February 2023

Submitted via Postal Card • Report

Overall Experience

Five stars for everything. My mother has been in Belvedere House since November and we can't praise it enough. The rooms, food and care are second to none. The staff and management go out of their way to ensure mum has everything she needs and still find time to talk to her, so she does feel like this

is her home. It's a shame that, due to her medical conditions, she cannot take part in or appreciate all that is on offer. We would highly recommend it to anyone.

Reply from Susan Blake, Business Administrator at Belvedere House

Thank you so much for your lovely review! We love having your mother here - she is such a sweetheart! It is our pleasure to be able to take care of her and we are so glad Belvedere House feels like home.

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Review of
Belvedere House
from Anne R (Daughter of Resident) published on 22 February 2023

Submitted via Postal Card • Report

Overall Experience

We feel that the care is excellent. My mother has often commented that she feels loved, and I think this is the highest accolade she could give.

Reply from Claire Adsetts, Customer Relations manager at Belvedere House

Anne thank you so much for your comments. We are so happy your mother is happy at Belvedere House. I will be sure to pass on your kind words to the team.

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Review of
Belvedere House
from Gwen M (Respite Resident) published on 22 February 2023

Submitted via Postal Card • Report

Overall Experience

I would like to thank everyone in Belvedere House Care Home for all the help I have received during my respite stay. I feel I must now move on and find more Opportunities to get me keeping busy so that my health will improve.

Reply from Susan Blake, Business Administrator at Belvedere House

Thank you for your review! We always knew you were only here temporarily but we didn't want you to leave and you are welcome back anytime! We hope you are really happy now you are moved into your new home.

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Review of
Belvedere House
from M M (Resident) published on 9 January 2023

Submitted via Postal Card • Report

Overall Experience

I think this care home is excellent. The staff are very good and kind and nothing is too much trouble for them.

Reply from Claire adsetts, Customer Relations manager at Belvedere House

Thank you so much for your lovely comment which will mean the world to all the staff team. We are so pleased that you chose Belvedere House as your home.

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Review of
Belvedere House
from Kim R (Daughter of Resident) published on 7 December 2022

Submitted via Website • Report

Overall Experience

My mum has been in Belvedere House for almost three months and she loves it. We thought it was a special place the first time we went to look round and we were not wrong. Everything about this place is fantastic - the design, the furnishings, the facilities, the en-suite bedrooms, the communal areas,

the cleanliness, the activities, the ambience etc. But the most fantastic thing about Belvedere House is the staff and I mean all staff, I don't want to list names or job titles because I don't know all their names or job titles so I don't want to miss anyone out. They treat both residents and their families with care and respect, are so welcoming and nothing is too much trouble for them. I love watching how they interact with Mum and how she responds to them. In Mum's own words she is happy, spoilt and lucky to have found this place and it is the best thing she has done going to live there! If you are looking for a care home for a relative or yourself, I can 100% recommend Belvedere House.

Reply from Claire Adsetts, Customer Relations manager at Belvedere House

Thank you so much Kim for your lovely words. I will be sure to pass this on to the whole team who will be really touched. The whole team take great pride in the care they provide and want to ensure all residents and visitors feel welcome and respected. Your kind words really do mean so much.

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Review of
Belvedere House
from Dorothy H (Resident) assisted by family/friend published on 16 August 2022

Submitted via Postal Card • Report

Overall Experience

I would like to say that, in my opinion, you would not be able to find a better care home in which to stay. Can't ask for anything better and am so glad to be staying here as it is like a fabulous hotel. Nothing is too much trouble for the staff, and they are all so friendly and helpful. Meals are really

enjoyable too.

Reply from Claire adsetts, Customer Relations manager at Belvedere House

What lovely words, Dorothy! It's an absolute pleasure to care for you, and we feel honoured that you chose Belvedere House as your new home. I will be sure to pass them on to the whole team.

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