Crown Care in North Yorkshire | 3 Care Homes

Review of
Kensington
from N S (Friend of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience

I am very impressed with the care given to my friend. The staff are friendly, empathetic and nothing is too much trouble. In particular, the house keeper at The Kensington Nursing Home has shown tremendous kindness and thoughtfulness.

Reply from Lin Cordey, Home Manager at Kensington

Thank you for your review I am so pleased you are happy with the care provided we do pride ourselves on our friendly welcoming service.

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Review of
Kensington
from Rob A (Nephew of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

The care received from the Kensington for my aunt was excellent throughout her entire time at the care home. She had loving care which was very reassuring as we live a long distance from the area.

Reply from Lin Cordey, Home Manager at Kensington

A truly remarkable lady who it was a privilege to have known and indeed cared for she was loved by us all at Kensington.

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Review of
Kensington
from Catherine A (Niece of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

The care our aunt received was very good indeed. She was looked after with care and love and empathy.

Reply from Lin Cordey, Home Manager at Kensington

Thank you for taking the time to review our service. Your Aunt was an amazing character and we are so very pleased we celebrated her Birthday of 103! memories of which will live on in kensington.

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Review of
Kensington
from K D (Resident) assisted by family/friend published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

A large room with a well appointed ensuite bathroom. Staff are friendly, polite, respectful and very eager to help with any requests. There is flexibility around mealtimes, according to my needs. Housekeeping ensures I have all the equipment I need to make my stay comfortable. Staff regularly check

in with me to see if I need anything. Kensington is my care home of choice for the excellent care they give with respect and dignity.

Reply from Lin Cordey, Home Manager at Kensington

Thank you for your lovely feedback we are so pleased Kensington is your home of choice. We pride ourselves on our person centered approach.Respect and dignity are paramount at all times .

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Review of
Osborne House
from A S (Son of Resident) published on 14 February 2025

Submitted via Website • Report

Overall Experience

Osborne House provides excellent service and accommodation.
The staff are so helpful and look after everyone with kindness and understanding for their resident's personal needs.
I can't thank them enough for how they look after my Father and look forward to seeing everyone on my next visit to see

my dad next.

Reply from Julie Mayfield, Manager at Osborne House

Thank you very much for taking the time to share your experience of Osborne House, We are delighted that you are happy with the care and support provided to your Dad and that you look forward to visiting the home. We will share your feedback with the whole team.

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Review of
Kensington
from C C (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

The care my Mother receives has been second to none. I can only thank the staff at Northallerton for the beautiful way they treat her. The home is spotlessly clean and tidy. The welcome we receive each day when visiting is lovely - nothing is too much, whatever our request, it is done.
Mum is happy

and comfortable, her safety is a priority and the food is amazing. It always looks so delicious. I can only say thank you from the bottom of my heart.

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Review of
Goldsborough Manor
from K C (Friend of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

This is a beautiful home, with all needs catered for. The decor is stunning in every part of the home. From the minute you walk in it feels like a 5* star hotel, with attentive, friendly and professional staff who take their job seriously. It is apparent just how much they care about the residents.

This is without doubt the best home I have ever been in.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you so much for your remarkable review. We, as a team, cannot thank you enough for the amazing comments. It has been our pleasure to welcome you and your loved one to our extended Goldsborough Manor Family.

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Review of
Osborne House
from S J (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

I can't fault Osborne House and their amazing staff. I have my mum in residential care and my dad in dementia care. Both are looked after superbly. Always clean and well dressed. Always spoken to with dignity and respect. They also care about families too. The activities they provide are brilliant and

keep residents engaged and supports them to build up friendships.

Reply from Julie Mayfield, Manager at Osborne House

Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support being provided to your parents. We will share your feedback with the whole team

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Review of
Osborne House
from Kathryn T (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

I cannot recommend Osborne House in Selby highly enough. Their staff have shown my dad (a new resident) an enormous amount of care, compassion and understanding during his time with them. They go over and above to ensure care is personalised and reach out to support families, keeping them fully informed

at every stage. My trust in the service they are providing already far outstrips anything previously experienced with other care providers who have looked after my dad.

Reply from Julie Mayfield, Manager at Osborne House

Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support your Dad receives at the home, and that your family feels supported and involved in this. We will share your feedback with the whole team.

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Review of
Osborne House
from Richard G (Husband of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

My wife entered full time dementia care in November 2023, since which time I can only praise the staff for their dedication and commitment to their patients care and to all ancillary staff for their attention to their care. The manager is extremely helpful and supportive to all staff residents and their

families all in all I can only say I am very pleased with every aspect of the Home.

Reply from Julie Mayfield, Manager at Osborne House

Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support your wife receives at the home, and that you feel supported and involved with this. We will share your feedback with the whole team

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Review of
Osborne House
from Angela K (Partner of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

The home my partner was in was closed by the Council. Therefore, they moved him to this beautiful Care Home, Osborne House which is nearer to where I live, another bonus. It was such a relief to me that my partner was going there.
The home is just so warm and very welcoming. The manager, carers and

clerical staff have helped so much with the transmission of my loved one which took so much pressure off me. The home is exceptionally clean with no 'care home' smell. Just lovely.
The decor is first class, sumptuous and so like a home from home.
I really cannot recommend this home enough. The worry of getting my loved one settled has been a great weight off my mind.

Reply from Julie Mayfield, Manager at Osborne House

Thank you for taking the time to share your experience of Osborne House. We are delighted that we have been able to give you some reassurance through a very difficult period, and that you are happy with the care and support being provided. We well share your feedback with the whole team.

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Review of
Kensington
from A H (Wife of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

The carers always made us feel very welcome. They are very kind and the food is perfect. The rooms are lovely and his view is good.

Reply from Lin Cordey, Home Manager at Kensington

Thank you for your feedback I am pleased you are happy with the care and support received for your family member and you are always made to feel welcome. I will ensure our wonderful chef also receives positive feedback.

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Review of
Kensington
from J H (Son of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

On the whole, the staff are great. They make my Dad feel special and treat him with respect and kindness.
His room is tidy and he loves watching the robins from his window.

Reply from Lin Cordey, Home Manager at Kensington

Thank you so much for your feedback. We are pleased your dad has settled with us and enjoys the view from the window watching the robins.

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Review of
Goldsborough Manor
from Laura B (Resident) assisted by family/friend published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

The staff have been welcoming and caring and have respected my wishes. The home is warm, welcoming and beautifully decorated. Meals are excellent, there is plenty of variation and I have enjoyed everything I have tried so far. I feel safe and secure here.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you so much for taking the time to share your wonderful feedback with us. We are delighted to hear that your respite experience at our care home has been so positive and that you have felt safe, supported, and cared for during your stay. From the entire team at Goldsborough Manor, we thank you for your review it truly does mean a lot.

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Review of
Goldsborough Manor
from L H (Granddaughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

Excellent, friendly staff. Cake and coffee delicious. Beautiful surroundings.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you so much for taking the time to share your wonderful feedback with us. We truly appreciate your recommendation and kind words.

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Review of
Goldsborough Manor
from Richie H (Friend of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

Well, what can I say but simply a stunning home that is also matched with such caring and attentive people looking after the residents. This is an exceptional care home at the top, you'll be amazed at just how excellent it is. Everyone's needs are catered for and as a friend of a resident, you leave

with a warm glow knowing your loved ones are being so well cared for. You can see as soon as you walk in the high standards oozes out everywhere and you can see it's such a well-organised home with the residents at the centre of everything. I have to say well done Goldsborough Manor and all the colleagues for what you are doing, by far the best home I've ever seen. Thank you.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you so much for your amazing review. We want to thank you for the wonderful comments. It has been our pleasure to welcome you and your loved one to our extended Goldsborough Manor Family.

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Review of
Goldsborough Manor
from Jackie T (Wife of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

Goldsborough Manor has excellent, high-quality facilities, is beautifully furnished and the staff are incredibly welcoming and friendly. They have all shown wonderful care and offered endless support not only to my husband but also to me and are always happy to advise, reassure and offer a warm welcome.

The home is very well run, and the difficult transition into full-time care was made as easy as possible by both management and carers. I would highly recommend Goldsborough Manor to anyone in search of respite or full-time care.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you so much for your kind feedback. We truly appreciate you taking the time to share your experience with us. It's wonderful to hear that you are happy with the care and support provided at our home. It has been our pleasure having your husband here and welcoming you as a family to our Goldsborough Manor Family.

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Review of
Kensington
from T B (Son of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience

We the family, are very happy with the treatment our Mother gets, she is always well-fed, warm, and comfortable, although she is not as mobile these days. We the family, are sure the staff will look after Mum as well as possible under the circumstances.

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Review of
Kensington
from J F (Friend of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

My friend is very happy and well cared for, she always gets cuddles from the friendly staff. She is settled and happy, warm and clean, and a joy. Well-fed and sociable. All we can ask for as she has dementia.

Reply from Lin Cordey, Home Manager at Kensington

Thank you so much for your lovely comments and you are happy with the care and cuddles your friend receives.

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Review of
Kensington
from Carol E (Wife of Resident) published on 11 December 2024

Submitted via Postal Card • Report

Overall Experience

I feel confident that my husband is well cared for and has the relevant attention when needed when he has a visit to the care home. The staff and management are very helpful and friendly. The atmosphere in the care home is very relaxed and feels safe and friendly.

Reply from Lin Cordey, Home Manager at Kensington

Thank you very much for taking the time to leave feedback we value your comments are pleased to hear you are happy with the care your husband receives.

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Care Homes Owned by Crown Care in North Yorkshire

Crown Care Locations in North Yorkshire (3)

Crown Care Reviews in North Yorkshire (146)

Kensington

Kensington

Kensington

Kensington

Osborne House

Kensington

Goldsborough Manor

Osborne House

Osborne House

Osborne House

Osborne House

Kensington

Kensington

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Kensington

Kensington

Kensington

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