Crown Care in South Yorkshire | 6 Care Homes

Review of
St James Court
from K T (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

Making the decision to put mum in a home was a difficult one but was made easier by the team of staff at St James. They have gone the extra mile to make mum feel settled and happy in her new home and always have time to chat with me and my sister to reassure us as well. St James Court is a bright,

vibrant and happy place.

Reply from Tracey Oliver, Home Manager at St James Court

We cant thankyou enough for your kind words. I cant praise the staff enough for all their hard work it generally is such a lovely place to work. I think it helps that we have such great fun not only with our residents but all relatives and visitors who come to visit. i can say hand on heart that your comment of going the extra mile is 100% true. Thankyou again for your lovely words i will be sure to pass it on to all the staff as they deserve the recognition.

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Review of
Buckingham Care Home
from T M (Resident) assisted by family/friend published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience

All of the staff are friendly and helpful. They have conversations with me & treat me with respect & don't patronise me.
My room is large, bright & clean.
When there are activities they let me know and I choose whether to join in I enjoy excersize & meditation.
I have a gluten free diet, the food

is excellent & all suitable for my diet.
I'm settled & happy here.

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Review of
St James Court
from J W (Daughter of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience

This was the 1st time my mother has been in respite and I have to admit my nerves were in bits leaving her, I retired from the NHS to look after my parents but sadly dad passed away in May, the care Mum received was outstanding the staff involved Mum with activities which she loved.

Reply from Tracey Oliver, Home Manager at St James Court

Thankyou for your kind words. We are so glad we were able to put your nerves at ease. We understand it can be a stressful time choosing a care home for a loved one, but i am in no doubt the staff here at St James Court are an amazing team and go above and beyond on a daily basis. Once again thankyou for your lovely review.

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Review of
Richmond Care Home
from R W (Son of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience

Overall standards are good. Mum seems to have settled in nicely, staff are very kind and helpful. Certain days seem low on staff and waiting to gain entrance and exit from home, it can take about 15 mins some days.

Reply from The Manager, Home Manager at Richmond Care Home

Thank you for taking the time to share your feedback. We're delighted to hear that your mum has settled in well and that youve found our staff to be kind and helpful, it truly means a lot to us.We appreciate your comments regarding staffing levels on certain days and any delays youve experienced with entrance and exit. We understand that this can be frustrating, and we are continuously working on ways to improve efficiency while maintaining the safety and security of our residents. Your feedback is invaluable in helping us enhance our service

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Review of
Highgrove Residential Home
from J M (Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

Very Good.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your review of our services, we are so pleased you enjoyed your stay with us. I will certainly pass your review on to our team

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Review of
Richmond Care Home
from S A (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

My mum has been a resident for only 3 weeks and what a difference I have seen in her, she has been welcomed and is treated with dignity, she looks happy and is always clean as are her clothes. The food looks lovely and mum is eating well. Her room is lovely recently refurbished with bright colours,

and residents are allowed to personalise their rooms, tv, shelving, photos etc. making the surroundings more familiar for them. All the staff are amazing and attend to all her needs. The activities are varied and a singer comes along once a month. I was very apprehensive about a care home for mum, her mobility has failed her at 90 so can no longer live at home, but can honestly say it's the best thing for her. Thanks to the staff and the manager for making her feel welcome, and any questions are always dealt with promptly, the manager and the staff are always very approachable and very caring. It's a pleasure visiting mum, Thank you Richmond care home.

Reply from The Manager, Manager at Richmond Care Home

Thank you for taking the time to review our home. It's a pleasure taking care of mum. I will of course share your kind words with the team.

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Review of
St James Court
from V R (Daughter of Resident) published on 24 February 2025

Submitted via Website • Report

Overall Experience

My mother has settled in quickly and all efforts have been made to make her feel happy, comfortable and safe. The staff are friendly and patient. There are activities ranging from armchair exercise, and balloon tennis to having mothers and toddlers visit. It is a great relief knowing she is being well

looked after.

Reply from Tracey Oliver, Home Manager at St James Court

Thank you for such a lovely review, I'm so glad we give you comfort in knowing that your mum is safe. Once again thank you so much for your kind words. I will of course let all staff know how valued they are.

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Review of
St James Court
from H B (Daughter of Resident) published on 21 February 2025

Submitted via Website • Report

Overall Experience

The staff and the accommodation at the St James Court are fantastic. I am in no doubt that my dad is receiving the best care for dementia and he is in a safe environment. I live abroad and I am stress-free each time I visit him and then leave. I didn't think he would settle in a care home, but thanks

to the hard work of the staff he did. The staff at the home are his family now too.

Reply from Tracey Oliver, Home Manager at St James Court

I can't thank you enough for your lovely review, I know we chat when you visit and you praise us all face to face, I'm just so glad you are reassured that your father is safe and looked after and as you say he is part of the St James Court family. He is a delight to be around on a daily basis. Once again thank you again and we await your next visit to the country. Take care.

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Review of
The Royal Care Home
from P I (Niece of Resident) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience

My uncle was with The Royal Care Home for a few days only. I thought the staff were very helpful and kind. He was treated as an individual. I was able to say my goodbyes in privacy in a pleasant room which allowed us both some dignity. He died during the early house of that night but I am so grateful

for that special goodbye. Hospitals do not offer the same chances.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

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Review of
St James Court
from T H (Sister of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

My sister is very well looked after by all the staff. They are all excellent at keeping us informed about my sisters health issues. The home is a really well place. The residents appear to be kept entertained with acts etc. It is very well kept and the standards or cleanliness are first class.

Reply from Tracey Oliver, Home Manager at St James Court

Thankyou so much for your lovely review. Its makes a big difference when we know all our hard work doesn't go unnoticed. All the staff hand on heart absolutely love their jobs and i think that shows on a day to day basis. Once thank you again and i will be sure to pass this on to all the staff.

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Review of
St James Court
from Louise W (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My Mum has been at St James Court for fourteen months. It was a heartbreaking decision but Mum has settled in really well thanks to all members of staff. Any problems have been sorted efficiently and promptly, the staff are polite, caring and have a great sense of humour and are easy to get along with.

All areas of the building are spotlessly clean, there is a good varied menu and Mum enjoys her food. I would highly recommend St James's.

Reply from Tracey Oliver, Home Manager at St James Court

Such a lovely review. I'm so proud of the team we have here at St James Court and as always go above and beyond and are always happy in their jobs as you probably see on your visits, always laughing and singing with the residents, it helps that we have such fun-loving service users who also love to join in the banter as I say. Thank you once again for your kind words.

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Review of
Buckingham Care Home
from Hywel R (Son of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Our mum has been in this excellent care home since 2019. She absolutely loves it. Knowing she is there, safe and happy, has enabled us to enjoy our time with her and genuinely feel content that all her needs are catered for. There is great communication and we find the social media page, which celebrates

the care home community, a source of great joy. We have found all the care providers to be professional and helpful, and the team are excellent. Well done everybody!

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Review of
Buckingham Care Home
from M J (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

We have had a tremendous amount of support in terms of the high standard of care, emotional support as well as the provision of carefully crafted range of activities for residents to engage in. The excellent support in managing issues around health issues and the prompt intervention when external agencies

and intervention have been/are needed.

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Review of
Buckingham Care Home
from Deb M (Niece of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

The most amazing setting for our auntie during a period of respite following her hospital admission. The home is beautiful, welcoming and comfortable.
All staff members went above and beyond to create a friendly, professional and caring service. Nothing was too much trouble. Our auntie felt safe and

the standard of care for her during this time was excellent.
We cannot praise the staff and the home enough. The staff were always smiling, happy to help and cared for our auntie with genuine compassion and kindness. Thank you so much.

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Review of
Clarence House
from J D (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

Thanks to the thoughtful plan for mum moving into her new room, I and staff have noticed great improvement with mum all round. The staff are always busy but there's always someone available for a quick word. Everywhere around the care home is really clean. The staff are really friendly and helpful and

empathetic. Sewing names into belongings is advisable as understandably laundry has a busy job to reunite items with their owners. Mum continues to enjoy a great variety of choice for her meal times and the food and drinks are really good. So happy mum is safe and secure as I live elsewhere in the country and get limited quality time with mum. Big thank you to all the team.

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Review of
St James Court
from Jane D (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

My mum has resided at St James Court from the beginning and I have every confidence in the staff team who work really hard on a daily basis making sure my mum is comfortable and happy. When visiting the home everyone makes a effort to say good morning and have always a good listening ear when dealing

with issues or concerns. The home is always clean and safe for other residents to move around safely. The home is always busy with visits from children from the local nursery or doing arts and crafts encouraging the residents to participate. I am so reassured my mum is getting the care she needs and would like to thank everyone at St James, you are a credit to the company and appreciate everything you all do. I would definitely recommend saint James court. Keep up the good work

Reply from Tracey Oliver, Home Manager at St James Court

I would like to say thank you for your lovely review, your comments are valued and I can honestly say our staff here at St James are second to none and nothing is too much trouble, we pride ourselves on the fact that we can offer a safe and secure home for your loved one. Once again thank you so much I will be sure to pass on your lovely review to all the staff as they deserve to know they are all valued.

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Review of
St James Court
from Susan A (Regular Volunteer) published on 29 January 2025

Submitted via Website • Report

Overall Experience

I am a volunteer at St James Court and I love the time I can spend in the home with the residents and staff. My Mum was in the home for 5 years and since she passed away I still feel her presence here. We had some tears during the time she was here but lots of laughs too. I don't think our family would

have coped at home looking after Mum. We could go and visit her any time and always came away with a smile on our faces (probably something she said, once she said me and my brother looked like each other and we could possibly be brother and sister) and we always knew she was well looked after and safe. My Mum was my best friend and it was the hardest thing to do to put her in a home, but we soon realised that is was the best thing, so that we got quality time with her. Thank you St James for not only looking after my Mum but also for looking me.

Reply from Tracey Oliver, Home Manager at St James Court

I'm so glad you continue to visit us on a regular basis your mum was a big part of the St James Court family as well as yourself and she will never be forgotten. You've always continued to support all our residents and the home and for that we thank you, and to us, you are a huge benefit and definitely a valued member of our St James Team. You are a friend for life. Thank you again I will be sure all the staff know how much they are valued.

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Review of
St James Court
from C R (Friend of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

Come every week and made welcome by staff. We sit in nice surroundings, we are nice and warm and it's clean. Any problems we have they sort them out.

Reply from Tracey Oliver, Home Manager at St James Court

Thank you so much. Not only have you written this lovely review for us, you tell us on your visits and I couldn't be any prouder of all the staff. Once again thank you for your lovely words.

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Review of
Richmond Care Home
from J C (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

The Richmond Care Home looks after Mum with such compassion, maintaining her dignity at all times. They undertake their duties with kindness and a smile, with an understanding which is also extended to other family members.
Her room is large and well-maintained, and all needs are taken care of by the

friendly staff. Residents are very well catered for, with good food choices, and regular entertainment events.
I wouldn't hesitate to recommend this care home.

Reply from The Manager, Manager at Richmond Care Home

Thank you so much for taking the time to post your lovely review. I will of course share this with the team.

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Review of
The Royal Care Home
from K R (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

Would like to say what a fantastic care home this was for my mother for 2 years, who sadly passed away in December. Nothing was too much trouble. All staff, management, nurses, carers, domestics, and one particular staff member who regularly made us all laugh on many occasions, would like to say a massive

thank you.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. The staff at The Royal Care Home greatly appreciate your feedback.

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Care Homes Owned by Crown Care in South Yorkshire

Crown Care Locations in South Yorkshire (6)

Crown Care Reviews in South Yorkshire (403)

St James Court

Buckingham Care Home

St James Court

Richmond Care Home

Highgrove Residential Home

Richmond Care Home

St James Court

St James Court

The Royal Care Home

St James Court

St James Court

Buckingham Care Home

Buckingham Care Home

Buckingham Care Home

Clarence House

St James Court

St James Court

St James Court

Richmond Care Home

The Royal Care Home

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