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Care Homes Owned by North East Care Homes Ltd

9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by North East Care Homes Ltd
North East Care Homes Ltd apply individualised care plans, aiming for a fully professional approach that includes a personal touch. Physical and mental health requirements are welcome, including for long and short-term needs, with residents' consulted throughout decision-making processes. Comfortable interiors include designated therapy rooms, internet cafes and a design that suits the cognitive ability of those with dementia. Specialist equipment helps residents with mobility issues and staff are trained in the administration of medication.

North East Care Homes Ltd Locations (2)

 

2 Care Homes owned by North East Care Homes Ltd

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Stainton Lodge Care Centre

Stainton Way, Hemlington, Middlesbrough TS8 9LX 

9.7 30 reviews
"My Step Mum has been here since Oct 24. She seems to be genuinely very happy at Stainton Lodge. She has a lovely en suite room and is well…"   Read all 30 reviews
Location Type Care Home

Stainton Lodge Care Centre is a specialist home, where care is personalised to support each individual's needs, wishes and circumstance. Skilled professionals regularly assess clients, striving for a quality service and pleasant living atmosphere,… Read more about Stainton Lodge Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 73 Rooms from £987 / week
Stainton Way Care Home

Stainton Way, Hemlington, Middlesbrough TS8 9LX 

8.6 18 reviews
"Stainton Way Care Home have provided a caring stable environment for my Mother to live the most contented life she has had in years! She is…"   Read all 18 reviews
Location Type Care Home

Stainton Way Care Home is a comfortable home, offering a personalised approach to care for older people as well as having the expertise to provide tailored respite care and day care. Specialist equipment helps those with mobility issues, while other… Read more about Stainton Way Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 67 Rooms from £987 / week

North East Care Homes Ltd Reviews (48)

9.2
North East Care Homes Ltd has a Group Review Score of 9.2 (9.158) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to North East Care Homes Ltd must have a Review Score.

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Review of

Stainton Lodge Care Centre

from Rupert N (Stepson of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Step Mum has been here since Oct 24. She seems to be genuinely very happy at Stainton Lodge. She has a lovely en suite room and is well fed and well looked after by all the staff. There are regular activities, a hairdresser on site and guests are encouraged to visit and take her out. Very pleased
Stainton Lodge is now her home.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

That is wonderful to here, all of our staff do there very best to make all of our residents and families feel welcome at Stainton Lodge.Thank you.


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Review of

Stainton Lodge Care Centre

from H S (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled well into Stainton Lodge Care Centre from day 1. The staff and management are excellent, nothing is too much trouble. Dad is well cared for and all his needs are met. The activities for residents are second to none with lots going one. So happy with Dads care. Thank you all at Stainton
Lodge, long may it continue.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your review, we are so glad that you are happy with us at Stainton Lodge,


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Review of

Stainton Lodge Care Centre

from Alison S (Daughter of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into one of the ward at Stainton Lodge Care Centre mid December. He moved from another care home where we were very concerned about his safety and welfare. Since the initial meeting with a member of staff prior to Dad moving to Stainton and today (4 weeks later) we are over the moon
with the standard of care that Dad is receiving. The staff are amazing, they are kind, considerate and compassionate. As a family we know he is safe and well cared for in an appropriate environment with staff who are confident and competent to care for Dads needs. The staff team are patient and at times when Dad can be challenging they don't give up but try through kindness and compassion to achieve dad's support in meeting his care needs. The meals are wonderful. Management and senior team visible and present and responsive to needs.
Today we received notification that Dad can stay permanently in Stainton Care Centre. This is such a relief. Thank you to all the team for your wonderful care and kindness.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you very much for your kind comments. The team work very hard and deserve your kind words.


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Review of

Stainton Lodge Care Centre

from Elaine G (Friend of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was looking to move my friend last year as he wasn't settled at all in previous care home. It was a huge decision on my shoulders and I am so pleased I chose Stainton Lodge Care Centre.
The bedrooms are lovely large and airy with en-suite facilities. There is a Spacious TV lounge and nice dining
room where residents can also sit and chat.
There is a huge comfortable reception area where family and friends can take residents off wards and make tea/coffee.
I cannot praise the staff enough. They go over and above and nothing is too much trouble. All staff, whatever their job, remember residents names and make a point of using them.
I couldn't be happier with the care he receives and can't thank everyone enough.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for comments , they are very welcomed. The team will always continue to work hard to ensure the care and well-being of our residents and to have the most positive experience we can give. We love to see all of our families and friends enjoying the foyer and coffee mornings too.


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Review of

Stainton Way Care Home

from Helen S (Daughter of Resident) published on 27 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stainton Way Care Home have provided a caring stable environment for my Mother to live the most contented life she has had in years! She is well fed clean and tidy, and the staff are very proactive with all Mum's needs. They communicate well with family members and dialogue with the doctor on a very
proactive basis. I have been so happy to be able to get the appropriate care for my Mum, the staff are lovely.

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Review of

Stainton Way Care Home

from C O (Daughter of Resident) published on 27 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at Stainton Way Care Home for almost 2 years. He is happy and feels safe which gives me so much peace of mind. I love to see that smile on his face when members of staff talk to him (he does have his favourites). It's clear that the staff genuinely care for all the residents it's not
just a job it's a vocation. The activities coordinator are brilliant too organising games, coffee morning and much more. It is all clean and tidy and a pleasant relaxing environment. As a family, we feel so blessed to have my Dad live here and would like to take this opportunity to thank everyone at Stainton for their hard work and dedication.

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Review of

Stainton Way Care Home

from D M (Wife of Resident) published on 22 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, an excellent care home. My husband is a quiet man with complex needs, and he has had a few issues with needs, all resolved. His health has been up and down but the care he receives is marvellous. Slowly he is being encouraged to mix, but prefers to talk to staff, who do converse with him. They
really care.

Reply from Laura Abbott, Manager at Stainton Way Care Home

Thank you for taking the time to leave such a positive review, we pride ourselves on the outstanding level of care we deliver and are really pleased to know that this does not go unnoticed.


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Review of

Stainton Lodge Care Centre

from Owen M (Husband of Resident) published on 18 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was met by the social worker and your nurse. It was in relation to my wife's annual care review. I found the experience very professional and was treated with respect and dignity. We all left the meeting with an action plan in place, which is now in motion.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for taking the time to review us at Stainton Lodge, very much appreciated.


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Review of

Stainton Lodge Care Centre

from C B (Son of Resident) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Experienced and caring friendly staff. The care centre offers good facilities with regular alternatives. Fun activities such as singing and dancing which my mum really enjoys! Lovely relaxing private areas are available to sit and talk to relatives. Excellent hairdressing facility with a lovely friendly
hairdresser who is really good with my mum, something she enjoys visiting regularly.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your review, this will be passed on to the staff, they love to hear your nice comments.


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Review of

Stainton Lodge Care Centre

from C B (Daughter of Resident) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is happy and well looked after. Thanks go to the staff.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your comments, they are very welcomed. The team will always continue to work hard to ensure the care and well-being of our residents and to have the most positive experience we can give.


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Review of

Stainton Lodge Care Centre

from Mavis R (Partner of Resident) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care home, lovely manager and friendly staff. Can't do enough for the resident or myself. The food is exceptional. I can relax at home knowing my partner is okay and well looked after.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for completing this review. Your comments are gratefully received by all of us at Stainton Lodge Care Centre.


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Review of

Stainton Lodge Care Centre

from Y W (Daughter of Resident) published on 20 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care and support my father receives! The staff are amazing and always take the time to talk about how my dad is doing and they are extremely attentive with the residents! The home has a lovely feel, as soon as you walk through the door, it has such a homely feel. There's
always lots of entertainment provided for the residents. The home came highly recommended to myself and I can highly recommend it to anyone! Best care home I have visited!

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for this lovely review, we really appreciate this, keep enjoying the entertainment with us at Stainton Lodge. Thank you again from all of us at Stainton Lodge.


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Review of

Stainton Lodge Care Centre

from S D (Aunt of Resident) published on 18 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall experience with the home is satisfactory. There is always a warm welcome from staff from reception to the ward.
I have raised concerns on certain issues over time but they have been noted and dealt with.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your review, very much appreciated. We love to see you at Stainton Lodge joining in with our activities.


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Review of

Stainton Lodge Care Centre

from Alison L (Daughter-in-law of Resident) published on 18 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were looking for a home for my mother-in-law near our home. We were bringing her from Norfolk to Middlesbrough. We looked at several places for her. Stainton Lodge Care Centre was the 1st place we looked. The manager and deputy manager stayed behind after work so that my husband could be there
to look around. We walked into the car park after our visit and said, 'are we going to bother looking anywhere else?' The staff had made my mother-in-law feel welcome and safe. They very quickly learnt what she needed. They are always available if we have a question. Everybody has made what could have been really difficult/upsetting easier to handle

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your review, it is always lovely to hear all of the nice comments from our lovely families.


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Review of

Stainton Lodge Care Centre

from Maryann W (Wife of Resident) published on 8 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so lucky to find this home for my husband. It's such an emotional rollercoaster to realise that someone you love has needs that are more than you can provide. The care my husband has received over the months he has now been resident there has really helped me to see that this was the right choice.
The staff are absolutely wonderful and go above and beyond to help my husband settle and are so good to him and very kind to me. My husband is always clean and tidy when I visit, receiving the personal assistance needed to wash, shave, dress etc. His room is always clean and tidy. My husband has special dietary needs and his meal menu is catered to this. I really can't thank all the staff there enough.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you so much for this lovely review, staff really do feel appreciated when reading these nice reviews.


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Review of

Stainton Lodge Care Centre

from Lisa H (Daughter of Resident) published on 1 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can’t praise this care centre and staff enough for the excellent care they give to my mother, their standards of care are second to none, meet my mam's needs 100%. Mam never settled anywhere previously but is now in her second year in Stainton, staff and management will go out there way to accommodate
service users' needs. It's not only a care centre is home-from-home care. This is a place where your loved ones are respected and cared for 24/7, a place where you can visit your loved ones and feel part of a family.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thankyou so much for your kind words, these reviews are very much appreciated and the staff love hearing this.


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Review of

Stainton Lodge Care Centre

from D C (Daughter of Resident) published on 19 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was placed in Stainton Lodge, Ullswater Suite in May 2023 as a result of a safeguarding order. It was a very upsetting and stressful time for all the family, however, since her admission, Mother has settled into what is a warm, caring and friendly home. In September 2023, Mother became very
ill with a slight stroke and pneumonia. The vigilant staff called 999 and Mother was admitted to hospital where she was treated with antibiotics and fluids. After a week Mother was transferred back to Stainton Lodge. Unfortunately she had gone off her legs. With physio, aids and the determination and dedication of the staff, Mother is now mobile again and enjoying a lovely quality of life. My family and myself will be forever grateful to this amazing team.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your lovely review, it is very nice to hear your kind words.


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Review of

Stainton Lodge Care Centre

from A G (Mother of Resident) published on 15 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is very happy and thriving living at Stainton Lodge. He is given excellent care from a dedicated care team, where he has a lovely well decorated ensuite room. Therefore when I go home I feel reassured he is happy and well cared for.

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Review of

Stainton Lodge Care Centre

from Nigel W (Son of Resident) published on 14 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The family can not thank the staff for the way they helped Mam through her final days, the care shown by all levels from the kitchen, housekeeping and care workers on the Coniston unit was lovely to see.
The home is going through some changes that seem to be heading in the right direction.

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Review of

Stainton Lodge Care Centre

from Kay P (Daughter of Resident) published on 29 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with the care my father gets. Overall he seems like he enjoys being there (don’t worry, I know he definitely has his moments). All the staff are so friendly, I sometimes have a bad visit, and there’s always someone’s shoulder for me to cry on!
Just one point, all the staff know my name;
it would be nice if they all had name badges, so we can know all their names, as sometimes you don’t see the same girls for a while, depending on my visits.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your lovely feedback; all staff do have name badges, although sometimes they cannot wear them for safety reasons.


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Awards / Recognitions (0)

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Frequently Asked Questions about North East Care Homes Ltd

How many Care Homes does North East Care Homes Ltd own?

North East Care Homes Ltd own 2 Care Homes.

Which North East Care Homes Ltd Care Homes have the highest review score?

Stainton Lodge Care Centre & Stainton Way Care Home have the highest review score.
North East Care Homes Ltd in Cleveland & Teesside

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact North East Care Homes Ltd to verify any information. View our terms and conditions. North East Care Homes Ltd has a Platinum Service – more info.