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Care Homes Owned by Ascot Care Ltd

9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Ascot Care Ltd
Ascot Care is a family-owned care group with over 30 years of experience across two generations. Through their portfolio of residential, home care, and live-in care services, they provide exceptional care services for the elderly with high quality standards and a personal touch, across the North East of England.

Ascot Care operates a number of care homes in Horden, Seaburn, Alnwick, Darlington, Durham, Whitley Bay, and South Shields, as well as a specialist suite for complex mental health needs and challenging behaviours in Darlington. Their homes are registered to offer a range of long-term specialist services, including dementia and sensory impairment, and can also accommodate palliative, respite and day care.

In addition, Ascot Care runs a home care and live-in care service, delivering tailored support to the elderly and those with complex needs, in the comfort of their own home, which is also equipped to provide temporary staffing solutions covering qualified nurses and support workers.

Ascot Care Ltd Locations (7)

 

7 Care Homes owned by Ascot Care Ltd

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Langley House Care Home

Sunderland Road, Horden, Peterlee SR8 4NL 

9.9 80 reviews
"Fabulous staff and accommodalways something for the residents to do and I would not hesitate recommending langley house to anyone. A lovely…"   Read all 80 reviews
Location Type Care Home

Langley House Care Home is nestled in the Horden neighbourhood of Peterlee in County Durham. This popular home offers the perfect balance of quiet living within a vibrant community. At Langley House, Residents receive superior-quality care alongside… Read more about Langley House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • 30 Rooms from £880 / week
St Annes Care Home

1- 4 Rockcliffe, Whitley Bay NE26 2BG 

9.8 50 reviews
"We were very concerned about where dad went but all of the staff at St Annes Care Home welcomed all of us and made things exceptionally…"   Read all 50 reviews
Location Type Care Home

St Anne’s Residential Care Home is positioned on the seafront in Whitley Bay, offering peaceful seaside living for its residents. This highly regarded facility provides exceptional quality residential care within a homely and vibrant environment, placing… Read more about St Annes Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 40 Rooms from £900 / week
Westoe Grange Care Home

4 Horsley Hill Road, South Shields NE33 3DY 

9.7 17 reviews
"My mum spent a year at Westoe Grange Care Home. During this time, we found the staff genuinely cared for my mum and were respectful and…"   Read all 17 reviews
Location Type Care Home

Westoe Grange Care Home is located in the heart of the historic Westoe Village in South Shields, offering a quiet refuge for its Residents. This facility provides exceptionally high-quality care within a cosy and energising home that enjoys a long-standing… Read more about Westoe Grange Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms from £1,010 / week
Castleview Care Home

Howling Lane, Alnwick NE66 1LH 

9.5 29 reviews
"Throughout my mum's short stay at Castleview I was very happy with every aspect, from the initial information provided and arrival process,…"   Read all 29 reviews
Location Type Care Home

Castleview Care Home is a purpose-built nursing and residential care home, located in a quiet area of the historic market town of Alnwick. It offers first-class care within a homely and stimulating environment. At Castleview, staff staff are carefully… Read more about Castleview Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 48 Rooms from £930 / week
Princess House

19 Cliffe Park, Seaburn, Sunderland SR6 9NS 

9.1 5 reviews
"I originally enquired about Dad being a day visitor, but after a fall he was lucky to move into Princess House to continue his recovery.…"   Read all 5 reviews
Location Type Care Home

Princess House Care Home is situated on the Seaburn coast in Sunderland, across the road from the White Lighthouse at Roker Cliff Park, and in close proximity to shops and public transportation. Princess House delivers care of the highest quality… Read more about Princess House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • 26 Rooms from £980 / week
Springfield Lodge Care Home

North Street, West Rainton, Houghton le Spring DH4 6NU 

8.8 23 reviews
"My mam went into Springfield Lodge in June last year, she was very hesitant to go into care after looking after herself at home. She was…"   Read all 23 reviews
Location Type Care Home

Springfield Lodge Care Home is situated in the peaceful village of West Rainton in County Durham, offering a tranquil setting for Residents. This well-regarded facility provides first-class quality care within a homely setting that is designed to foster… Read more about Springfield Lodge Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • 40 Rooms from £880 / week
The Gardens Care Home

Pond Field Close, Salutation Road, Darlington DL3 8LH 

7.9 26 reviews
"My husband is in the Blackwell suite of The Gardens Care Home, I can't praise them enough. He is well looked after and loved by all staff…"   Read all 26 reviews
Location Type Care Home

The Gardens Care Home is a single storey, well-appointed and very popular Care Home within the Coniscliffe Road area of Darlington. Set in the very peaceful Pondfield Close, they offer unparalleled Dementia, Nursing, and Residential care amidst a relaxing,… Read more about The Gardens Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 56 Rooms from £915 / week

Ascot Care Ltd Reviews (230)

9.2
Ascot Care Ltd has a Group Review Score of 9.2 (9.242) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Ascot Care Ltd must have a Review Score.

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Review of

Langley House Care Home

from I E (Nephew of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous staff and accommodalways something for the residents to do and I would not hesitate recommending langley house to anyone. A lovely friendly atmosphere and the staff are professional and friendly always.

Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home

Thank you for your kind words about Langley House. We're delighted to hear that you find the atmosphere friendly, our staff professional and welcoming, and the activities for our residents engaging. We're grateful for your support!


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Review of

Springfield Lodge Care Home

from Tracey H (Daughter of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam went into Springfield Lodge in June last year, she was very hesitant to go into care after looking after herself at home. She was welcomed with open arms by the staff who made to feel at home. Staff are lovely and very caring. Mam loved the food especially the puddings. Mam wasn't in the best
of health while she was At Springfield but the done everything they could for her. Mam sadly passed in January, the care and love they showed to us as a family after her passing was amazing, I couldn't thank them enough. The staff and management are amazing!

Reply from Gretel Dixon, Marketing and Community Engagement Manager at Springfield Lodge Care Home

Thank you for sharing your heartfelt experience with Springfield Lodge. We understand how difficult it can be to transition into care, and we're so glad to hear that your mam felt welcomed and at home with us. It's lovely to know she enjoyed the food (especially the puddings!).We're truly sorry for your loss, and it means so much to hear that our care and support made a difference during such a difficult time. We will share kind words with the team staff. Thank you for trusting us with your mam's care.


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Review of

Castleview Care Home

from T S (Daughter of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout my mum's short stay at Castleview I was very happy with every aspect, from the initial information provided and arrival process, the care that was given in difficult circumstances and the way both she and family members were cared for as her life ended.
We were fully consulted at each stage
and clear and timely information given. Our experience was in the dementia ward, where those with different stages and aspects of the disease were treated with kindness and good humour.

Reply from Gretel Dixon, Marketing and Community Engagement Manager at Castleview Care Home

Thank you for sharing your experience at Castleview during your mum's stay. We would like to offer our sincere condolences to you and your loved ones, and we are truly grateful that you've taken the time to send us such kind words. Ensuring compassionate care for both our residents and their families is at the heart of what we do, so we're very pleased you felt supported at every stage and that you found our dementia ward to be a place of kindness and good humour. We deeply appreciate your trust in us during this time and will share your thoughtful feedback with our team.


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Review of

St Annes Care Home

from Trudy R (Daughter of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to express my thanks to all staff. My mam after 86 years had a fall, went into hospital then unfortunately had to go into care, which was a really difficult time. The staff and that is everyone have been so understanding making sure her care was put into place, always with a smile and excellent
encouragement as my mother has lost her nerve walking after the fall. The staff have gone out of their way to support me as well. Giving a phone call and a update at all time on many occasions. Nothing has been a problem to solve, again I feel my mam is in safe hands. Thanks a million.

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Review of

St Annes Care Home

from S M (Son of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very concerned about where dad went but all of the staff at St Annes Care Home welcomed all of us and made things exceptionally easy and made dad feel comfortable straight away.
He feels already at home which is extra important for us as family. Ongoing treatment has been instant and we all
fee dad will enjoy his time here. Thank you all so much for helping all of us.

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Review of

Langley House Care Home

from J I (Brother of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Langley House is a lovely friendly place, great staff, good accommodation, good food, lovely and warm, great activities to keep the residents busy and active. A really good place to be! They take them to the beach out on activities and to places to see. Good atmosphere!

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Review of

Castleview Care Home

from Chris C (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Couldn't fault the staff and manager, mum spent her last 8 months at Castleview Care Home with quite advanced Alzheimer's. Many of the staff went above and beyond to help to get her to eat when she first went in, and after she settled she responded well to the staff, some of whom she had a lovely bond
with. They do really care about the residents and treat them with respect, they would also try to accommodate anything we asked for if it was possible. They were very caring and respectful when she finally passed away.
The only negative thing we could say was that from time to time they were short staffed which inevitably has an impact, but isn't really a fault of the home, maybe just a sign of the times.

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Review of

St Annes Care Home

from L S (Friend of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friend has recently moved into St Anne's and they have been really good. The staff are caring and friendly and nothing is a bother to them. We had to find a care home fairly quickly for our friend and they have been very accommodating.

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Review of

Langley House Care Home

from A J (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Langley House Residential Care Home in Horden in November 2025. Sadly, he had a fall a few days after being there but the staff were quick to call an ambulance and dad was taken good care of until it arrived. After his operation, he went back to Langley House. The staff are absolutely
lovely.
They're so kind, patient and helpful and take such good care of the residents. Although he has only been there a short time, they have helped make him feel very welcome. The food is great and plentiful. There was something going on to entertain the residents every day in the run up to Christmas. Some of the local children came in to sing carols, there was a nativity play and an Elvis tribute to name but a few things. It's so nice to see the smiles in so many faces. Let's hope it continues.

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Review of

St Annes Care Home

from M R (Son of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at St Annes Care Home for a few weeks now, following a brief stay in hospital after fracturing her hip. She has been very happy throughout her stay and has been well cared for by the friendly staff, who have kept us updated with her daily life and improving mobility.

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Review of

St Annes Care Home

from C M (Brother of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister moved into St Annes in March 2023. This was arranged over a weekend and has proven to be a good decision. Located on the lovely frontage of Whitley Bay my sisters room looks onto the promenade. Easy access to fresh air and connection with the community.
A warm welcome and lots of smiles are
offered by staff at all times which generates a caring and sensitive and friendly approach to the elderly through all levels of the organization.
Cleanliness of the fabric is clean and tidy and to a reasonable standard with improvements managed on a rolling programme. Individual residents rooms are cleaned regularly and although of modest standards access to shower/bath facilities are available. Lift provision could be improved. Lounges offer choices to residents for social activities or to simply relax and chat.
A variety of activities is on offer to all able residents and the Christmas celebrations is well attended. Live entertainment is part of the fun. My sister is content.

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Review of

St Annes Care Home

from A C (Son of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We sought a respite place for mother that would meet her needs. We were delighted from the outset at the quality of care in all it's diverse dimensions. Staff were always very good humored in dealing with the various demands of our mother. Feedback and information for family was first class and reassuring.
We were concerned about medication and health but knew we were leaving mum in very good hands. We would recommend this home to anybody and would not hesitate to return mum to their care in the future.

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Review of

St Annes Care Home

from J G (Daughter of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Annes Care Home goes above and beyond to look after their residents and make them feel happy, engaged, mentally stimulated and well fed.
The communication I've had from staff is amazing and they are always willing to help, no matter what it is.
The recent Christmas party was great. My dad was
up dancing, big smile on his face and seemed very happy.

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Review of

St Annes Care Home

from P W (Daughter of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum settled in quickly and I am impressed with how safe St Annes Care Home feels and how welcome we are made as visitors. Mum clearly likes the food and the coastal location means we can make the most of even short walks outside. She has been there for more than a year now and it is great to see the
same staff over and over again, so helpful, friendly and caring and anything we point out gets sorted out.

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Review of

St Annes Care Home

from Karena F (Niece of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Annes Care Home has excellent standards and is run by brilliant managers the staff are amazing always courteous and polite that always have time for my uncle and myself and always keep me informed on the things I need to know.
Thank you St Annes, You all should have a pay rise for the amount of
work you all do.

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Review of

St Annes Care Home

from Alan S (Nephew of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie was rushed into St Annes Care Home on a temporary basis but we liked it so much and she settled straight away so arrangements were made for her to stay permanently. The staff are excellent at what they do and so friendly.

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Review of

St Annes Care Home

from C M (Son of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident since April 2024. He has been well looked after during that time. The staff treat the residents so well and show real compassion with them. I am always kept up to date if there are any issues with my dad. The care home has a real family feel.

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Review of

Princess House

from N M (Daughter of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I originally enquired about Dad being a day visitor, but after a fall he was lucky to move into Princess House to continue his recovery. Dad has adapted well and is enjoying the excellent care and attention he receives. From the amazing housekeeping duo, friendly chefs who are always happy to make Dad's
favourite and chat about football to the exceptional care and tenderness provided by the carers. Life at Princess House feels like being part of an extended family and I am delighted Dad is receiving the best care and support possible.

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Review of

Langley House Care Home

from Stephanie B (Granddaughter of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant care home! Staff couldn't do enough for the residents and their families, they are all lovely and friendly and treat my nana great. The home is spotless and has everything that my nana needs. My nana loves the food she always says she gets well looked after.

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Review of

Langley House Care Home

from A G (Son of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care mam receives. Staff are very friendly and polite and always seem to get mam engaged with all the activities despite her dementia which she enjoys. The home itself especially her room are always clean and tidy.

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Awards / Recognitions (0)

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Frequently Asked Questions about Ascot Care Ltd

How many Care Homes does Ascot Care Ltd own?

Ascot Care Ltd own 7 Care Homes.

Which Ascot Care Ltd Care Homes have the highest review score?

Langley House Care Home, St Annes Care Home & Westoe Grange Care Home have the highest review score.
Ascot Care Ltd in Durham Ascot Care Ltd in Northumberland Ascot Care Ltd in Tyne & Wear

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ascot Care Ltd to verify any information. View our terms and conditions. Ascot Care Ltd has an Enhanced Service – more info.