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Care Homes Owned by Ascot Care Ltd in Durham

9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Ascot Care Ltd in Durham

Only the locations & reviews in Durham for Ascot Care Ltd are showing below.

View the details of all 7 locations (with 231 reviews) owned by Ascot Care Ltd

Ascot Care Ltd Locations in Durham (3)

 

3 Care Homes owned by Ascot Care Ltd in Durham

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Langley House Care Home

Sunderland Road, Horden, Peterlee SR8 4NL 

9.9 80 reviews
"Fabulous staff and accommodalways something for the residents to do and I would not hesitate recommending langley house to anyone. A lovely…"   Read all 80 reviews
Location Type Care Home

Langley House Care Home is nestled in the Horden neighbourhood of Peterlee in County Durham. This popular home offers the perfect balance of quiet living within a vibrant community. At Langley House, Residents receive superior-quality care alongside… Read more about Langley House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • 30 Rooms from £880 / week
Springfield Lodge Care Home

North Street, West Rainton, Houghton le Spring DH4 6NU 

9.0 24 reviews
"My mam was resident for about six weeks. The staff were lovely, they couldn't do enough for her. Her room was very nice, well decorated and…"   Read all 24 reviews
Location Type Care Home

Springfield Lodge Care Home is situated in the peaceful village of West Rainton in County Durham, offering a tranquil setting for Residents. This well-regarded facility provides first-class quality care within a homely setting that is designed to foster… Read more about Springfield Lodge Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • 40 Rooms from £880 / week
The Gardens Care Home

Pond Field Close, Salutation Road, Darlington DL3 8LH 

7.9 26 reviews
"My husband is in the Blackwell suite of The Gardens Care Home, I can't praise them enough. He is well looked after and loved by all staff…"   Read all 26 reviews
Location Type Care Home

The Gardens Care Home is a single storey, well-appointed and very popular Care Home within the Coniscliffe Road area of Darlington. Set in the very peaceful Pondfield Close, they offer unparalleled Dementia, Nursing, and Residential care amidst a relaxing,… Read more about The Gardens Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 56 Rooms from £915 / week

Ascot Care Ltd Reviews in Durham (130)

9.2
Ascot Care Ltd has a Group Review Score of 9.2 (9.236) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Ascot Care Ltd must have a Review Score.

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Review of

Springfield Lodge Care Home

from Carol K (Daughter of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam was resident for about six weeks. The staff were lovely, they couldn't do enough for her. Her room was very nice, well decorated and exceptionally clean. The food wasnt quite to mams taste but there was always something she could eat. It was easy for us to visit and we were always welcomed. Mam
was quite poorly but the staff kept us up to date with medications etc.

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Review of

Langley House Care Home

from I E (Nephew of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous staff and accommodalways something for the residents to do and I would not hesitate recommending langley house to anyone. A lovely friendly atmosphere and the staff are professional and friendly always.

Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home

Thank you for your kind words about Langley House. We're delighted to hear that you find the atmosphere friendly, our staff professional and welcoming, and the activities for our residents engaging. We're grateful for your support!


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Review of

Springfield Lodge Care Home

from Tracey H (Daughter of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam went into Springfield Lodge in June last year, she was very hesitant to go into care after looking after herself at home. She was welcomed with open arms by the staff who made to feel at home. Staff are lovely and very caring. Mam loved the food especially the puddings. Mam wasn't in the best
of health while she was At Springfield but the done everything they could for her. Mam sadly passed in January, the care and love they showed to us as a family after her passing was amazing, I couldn't thank them enough. The staff and management are amazing!

Reply from Gretel Dixon, Marketing and Community Engagement Manager at Springfield Lodge Care Home

Thank you for sharing your heartfelt experience with Springfield Lodge. We understand how difficult it can be to transition into care, and we're so glad to hear that your mam felt welcomed and at home with us. It's lovely to know she enjoyed the food (especially the puddings!).We're truly sorry for your loss, and it means so much to hear that our care and support made a difference during such a difficult time. We will share kind words with the team staff. Thank you for trusting us with your mam's care.


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Review of

Langley House Care Home

from J I (Brother of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Langley House is a lovely friendly place, great staff, good accommodation, good food, lovely and warm, great activities to keep the residents busy and active. A really good place to be! They take them to the beach out on activities and to places to see. Good atmosphere!

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Review of

Langley House Care Home

from A J (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Langley House Residential Care Home in Horden in November 2025. Sadly, he had a fall a few days after being there but the staff were quick to call an ambulance and dad was taken good care of until it arrived. After his operation, he went back to Langley House. The staff are absolutely
lovely.
They're so kind, patient and helpful and take such good care of the residents. Although he has only been there a short time, they have helped make him feel very welcome. The food is great and plentiful. There was something going on to entertain the residents every day in the run up to Christmas. Some of the local children came in to sing carols, there was a nativity play and an Elvis tribute to name but a few things. It's so nice to see the smiles in so many faces. Let's hope it continues.

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Review of

Langley House Care Home

from Stephanie B (Granddaughter of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant care home! Staff couldn't do enough for the residents and their families, they are all lovely and friendly and treat my nana great. The home is spotless and has everything that my nana needs. My nana loves the food she always says she gets well looked after.

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Review of

Langley House Care Home

from A G (Son of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care mam receives. Staff are very friendly and polite and always seem to get mam engaged with all the activities despite her dementia which she enjoys. The home itself especially her room are always clean and tidy.

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Review of

Langley House Care Home

from Deborah H (Daughter of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mam has came into Langley House she has become less distressed with her vascular dementia. She takes part in the activities especially when there is entertainment on as she loves music. The staff take really good care of her which is such a comfort knowing she is safe and happy. She enjoys her
meals and she has a lovely room.
Over the moon with the service provided couldn't recommend enough.

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Review of

The Gardens Care Home

from D B (Partner of Resident) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Been a resident since July/August 2024. Lack of staff, especially at night. Many residents require two members of staff for personal care and there are only three staff during the night which often leads to long delays before they are able to attend to my partner's needs and others. The above colours
my partner's overall opinion of the home which is generally good, with the staff doing their best.

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Review of

Langley House Care Home

from Stephen A (Son of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother loved her time in this home, she found it hard to leave her home of 60 years but the staff and home could not do enough for her, unfortunately, we lost Mother on January 24, but just to say her final days were made as good as we could have wished.

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Review of

Langley House Care Home

from Christine M (Daughter of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say how happy I am with Langley House Care Home and all the staff there for taking care of my mam. It's a lovely home, staff are lovely and caring. Just today mam was saying this is a lovely home. Thank you to everybody at Langley.

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Review of

Langley House Care Home

from C S (Son of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in for 4 months and seems settled. The staff are extremely friendly, very approachable and aware of his habits and needs. The home is comfortable and clean and it is nice to know he is in a safe environment.

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Review of

Langley House Care Home

from M S (Granddaughter of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean and bright home, staff and management are so friendly and helpful, plenty of activities and events. So pleased my nana is in Langley, they can't do enough for you and make us feel so welcome, highly recommend.

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Review of

Langley House Care Home

from R A (Son of Resident) published on 18 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

While my mother was a resident. She was treated very well by the great staff. She had her favourites but never had a bad word about any of them. She always complained about the food though. All in all, she was happy at the home.

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Review of

Langley House Care Home

from Pat W (Daughter of Resident) published on 7 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam was a resident in Langley House for around 4 months due to poor mobility and was in need of 24-hour care, first impression on visiting before Mam moved in to look around was polite, friendly and happy by all the staff, lovely spacious rooms, clean and well decorated, just ready to move in, the
staff went above and beyond to help with her needs even at difficult times when Mam would tend to be stubborn and challenging. I would recommend Langley House for all care needs, the staff are amazing, thank you for all the love and care giving to my mam.

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Review of

Langley House Care Home

from Janet A (Daughter of Resident) published on 7 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam always seems content whenever I visit. She's well cared for and fed. I know this, as she's put on weight!
On my last visit, they were having a Halloween party. Mam and many others were up dancing and singing, having a wonderful time.
All the staff are friendly and caring. I've noticed they're
very efficient at getting all their residents up and into the dining hall at meal times, no matter what level of assistance the resident needs.
I've visited different days and times and I have always been welcomed by staff members and they are always on hand caring for their residents.

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Review of

Langley House Care Home

from D Y (Granddaughter of Resident) published on 31 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, always clean, and the staff are all very kind and helpful. My Nanna enjoys the activities and enjoys taking part when possible. She enjoys being able to go in the bath and having the hairdresser come to do her hair.

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Review of

Langley House Care Home

from Sarah F (Granddaughter of Resident) published on 31 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a beautiful care home. Could not praise this place enough my Nana feels right at home and so comfortable, happy, and well looked after.
The staff are so welcoming always welcomed with a smile and nothing is too much to ask.
Knowing my Nana feels at home, safe, and well looked after means a lot.
Love
seeing the photos of the activities they do with the residents, what a lovely place.

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Review of

Langley House Care Home

from Neil W (Son-in-law of Resident) published on 30 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely warm caring staff, my mother-in-law is very happy here and we now have peace of mind. The home is also dog friendly so we can bring our Cocker Spaniel in and the residents and staff love him.

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Review of

Langley House Care Home

from S O (Grandson of Resident) published on 29 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana was in Langley House for a short time and received end-of-life care witch as a family we feel was amazing, the staff and management made sure she was comfortable and pain-free and treated with the utmost dignity and respect and us as a family were made to feel welcome day and night and always
looked after as well. Thank you to the management and the staff for everything.

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