How many Care Homes does St Martins Care Ltd own?

St Martins Care Ltd own 6 Care Homes.

Which St Martins Care Ltd Care Homes have the highest review score?

Windermere Grange , Guisborough Manor & Washington Manor have the highest review score.

St Martins Care Ltd | 6 Care Homes

Review of
Windermere Grange
from Angela A (Daughter of Resident) published on 21 March 2025

Submitted via Website • Report

Overall Experience

First impressions were the Manager, Deputy Manager, Staff & Residents too, were friendly & welcoming. It looked inviting, clean, bright, airy, well looked after & smelled fresh. My experience has been that there's always a senior member of staff on duty & it's never a problem to them if I call for an

update on my father (I live away), plus they call me straight away if any health or other issues. My father's needs have changed since he moved in to Windermere Grange & this has not been a problem to them, in fact they've worked very well to keep him safe & comfortable, working with him as & when his care needs have changed. My father enjoys the meals, he gets to choose & likes it that he can eat his meals in his room. In passing I've noticed staff sitting & chatting with the residents in the lounge. Over the past 2 years he's been somewhat on the roundabout of adult social care, domiciliary care, care homes & hospital wards, not all good experiences. Now I can relax he's cared for.

Reply from Cassie Schofield, Head Office Admin at Windermere Grange

Thank you for your kind review, we are pleased to hear that your father is well cared for at Windermere Grange and that the team and residents are friendly and welcoming. We are happy that your father enjoys the choice of meals and that he is safe and comfortable in Windermere Grange.

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Review of
Willow Green
from Lindsey B (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

We have been very happy with the care Mum has received while in Willow Green. All the staff have been much more proactive in recognising and resolving her needs and have always liaised with myself and my brother, keeping us updated with any issues or changes. Mum has been very settled while in Willow

Green which is very reassuring to us given her dementia.

Reply from Cassie Schofield, Head Office Admin at Willow Green

Thank you for your kind review, we are pleased that you and your brother are very happy with the care your mum has received whilst at Willow Green. We are happy that your mum has been settled whilst at Willow Green which has provided you with reassurance.

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Review of
Willow Green
from S H (Daughter of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

Dad arrived facing the end of his terminal illness. The staff were warm, welcoming and efficient. We were made to feel welcome at any time for as long as we liked. We camped out for the next 4 days. The tenderness and care shown to Dad was moving. We were given enough warning to get there at the end

to say goodbye. The staff gave us space and were gentle and informative about the next steps. The care was exemplary at every level. That has helped us tremendously at a difficult time. We will never forget what the staff at Willow Green did for us.

Reply from Cassie Schofield, Head Office Admin at Willow Green

Thank you for your kind review, we are pleased to hear the staff were warm, welcoming and efficient. We are happy you were made to feel welcome and that the tenderness and care shown to your Dad was moving and that you have time to say goodbye. We're sorry for the loss of your Dad, our sincerest condolences.

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Review of
Washington Manor
from K S (Relative of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience

The staff are always kind and caring towards my relative. The home is always welcoming and clean. They listen to my family relative and family when visiting.

Reply from Cassie Schofield, Head Office Admin at Washington Manor

Thank you for your kind review. We are pleased to hear the staff are always kind and caring and that the home is always welcoming and clean.

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Review of
Park View
from G G (Daughter of Resident) published on 10 December 2024

Submitted via Website • Report

Overall Experience

Very friendly staff, maybe a bit better communication when passing on information from family. Rooms could do with a bit more frequent cleaning, as a family member on visiting our mam have noticed very little crockery and utensils for visitors to make a drink but overall, mam is very happy and content

and the staff treat her with love and respect.

Reply from Cassie Schofield, Head Office Admin at Park View

Thank you for your feedback and we are so happy your mum is settled and well cared for at Park View. Thank you for the lovely comments about the staff team and we will ensure this is shared. We are always working to improve communication and take your feedback onboard and we are always replenishing crockery and cutlery but will ensure that stock levels are checked more frequently to prevent this from happening again.

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Review of
Willow Green
from S S (Daughter of Resident) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience

The home always has a happy vibe to it. The staff are extremely helpful and always take the time to welcome visitors and family regardless of how busy they are. My mum has always been treated with dignity and respect.

Reply from Cassie Schofield, Head Office Admin at Willow Green

Thank you for your kind review, we are pleased to hear that the home always has a happy vibe and that the staff are extremely helpful and always make visitors feel welcome. We are pleased that your mum has always been treated with dignity and respect.

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Review of
Park View
from I H (Son of Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience

The team at Park View provide great care and support for my mother.

Reply from Cassie Schofield, Head Office Admin at Park View

Thank you for your kind review, we are pleased that the team at Park View provide great care and support for your mother.

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Review of
Woodside Grange
from Agnes H (Daughter of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience

Thank you so much for the good care of my mother when she was in your care home for 5 weeks respite care. Everyone was so kind and caring, from carers to cleaning and catering staff, all willing to pass on kind words of encouragement. Thank you for all your help.

Reply from Cassie Schofield, Head Office Admin at Woodside Grange

Thank you for your kind review. We are happy to hear that your mother received good care during her stay at Woodside Grange Care Home and that everyone was kind and caring.

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Review of
Willow Green
from S B (Son of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience

I can't speak highly enough of the outstanding care my mother and father have received at Willow Green. From the moment they became residents, the staff has shown incredible compassion and attentiveness, consistently ensuring their comfort and well-being. They truly go above and beyond, always taking

time to understand and accommodate my parents' individual needs with warmth and kindness. It's evident that the team genuinely cares about each resident. They are not only professional and skilled but also have a gentle and empathetic approach, which has made a world of difference for my mum and dad. I have peace of mind knowing they are in such good hands. Thank you to everyone at Willow Green for making this transition as smooth and supportive as possible.

Reply from Cassie Schofield, Head Office Admin at Willow Green

Thank you for your kind review. We are pleased that you are happy with the care your parents are receiving at Willow Green Care Home and that the staff show compassion and attentiveness. We are happy that the transition into the home was smooth and supportive.

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Review of
Woodside Grange
from Joan N (Sister of Resident) published on 12 November 2024

Submitted via Postal Card • Report

Overall Experience

My sister is in Chestnut Suite. Manager and staff are welcoming when you come visit the unit, I come most days to visit the unit and love to talk to all residents, not just my sister. My sister is very happy here and that is what matters to us as her family.

Reply from Cassie Schofield, Head Office Admin at Woodside Grange

Thank you for your kind review, we are pleased to hear that the manager and staff are welcoming and that your sister is happy on the Chestnut Suite at Woodside Grange.

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Review of
Woodside Grange
from Robert F (Son of Resident) published on 31 October 2024

Submitted via Website • Report

Overall Experience

I would like to say, the short time my Mum was a resident at Woodside Grange, she was treated very well, all her needs were catered for and the staff were excellent. The manager and her team were great. Thanks to all at Woodside Grange.

Reply from Cassie Schofield, Head Office Admin at Woodside Grange

Thank you for your kind review, we're pleased to hear that your mum was treated very well during her stay at Woodside Grange Care Home and that the staff were excellent and that the manager and her team were great.

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Review of
Guisborough Manor
from A B (Daughter of Resident) published on 31 October 2024

Submitted via Website • Report

Overall Experience

A big shout out to the staff upstairs at Guisborough Manor Care Home especially with their technology skills.
Organising meetings so I can see and talk to my Mum whilst I'm spending a significant time away from her out of the UK.
Don't like to single out staff but three in particular you are invaluable.
Big

thanks to all the staff at Guisborough Manor.

Reply from Cassie Schofield, Head Office Admin at Guisborough Manor

Thank you for your kind review, we are pleased to hear that the staff at Guisborough Manor Care Home have been supportive with organising calls so you can see and talk to your mum.

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Review of
Guisborough Manor
from C H (Son of Resident) published on 18 October 2024

Submitted via Postal Card • Report

Overall Experience

Took care of my mother for two weeks to help give my father a break. She had a great relationship with the staff who treated her with dignity and care as she suffers from severe dementia.

Reply from Cassie Schofield, Head Office Admin at Guisborough Manor

Thank you for your kind review, we are pleased to hear that your mother and the staff had a great relationship and that she was treated with dignity and care.

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Review of
Park View
from D R (Son of Resident) published on 4 October 2024

Submitted via Postal Card • Report

Overall Experience

Before she passed, my Mother received excellent service.
I would like to thank all of the staff for all of their love and caring attention she received.

Reply from Cassie Schofield, Head Office Admin at Park View

Thank you for your kind review, we are pleased to hear your Mother received excellent care and the team provided love and caring attention. We're sorry for the loss of your Mother, our sincerest condolences.

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Review of
Washington Manor
from Linda S (Daughter of Resident) published on 31 July 2024

Submitted via Postal Card • Report

Overall Experience

My mam went into Washington Manor in May 2024. Since then the difference in her is brilliant. The staff and management are 100% attentive in every aspect of the role. The overall care given to my mam is brilliant. So pleased she is being looked after by the manager and her team.

Reply from Cassie Schofield, Head Office Admin at Washington Manor

Thank you for your kind review. We are pleased to hear that you have seen a positive difference in your mam, that the staff and management are attentive in every aspect of their role and that the overall care given to your mam is brilliant.

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Review of
Washington Manor
from H F (Niece of Resident) published on 25 July 2024

Submitted via Postal Card • Report

Overall Experience

My auntie has lived in Washington Manor since January 2024. We visit regularly and are always made to feel welcome. The home has a warm and homely feeling to it. The staff are excellent and friendly. They treat my auntie with the dignity and respect she deserves. We are able to enjoy lunch with her

whenever we like, the food is lovely and has a real home-cooked feel to it. Would definitely recommend Washington Manor!

Reply from Cassie Schofield, Head Office Admin at Washington Manor

Thank you for your kind review; we are pleased to hear you're always made to feel welcome and that the home has a warm and homely feel. We are happy that the staff are friendly, and they treat your auntie with dignity and respect. It is lovely to hear you have enjoyed your lunch at the home with your auntie.

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Review of
Washington Manor
from L S (Daughter of Resident) published on 25 July 2024

Submitted via Postal Card • Report

Overall Experience

The care home is easy to find whilst travelling. The staff are all kind, friendly and very approachable. The staff show dignity and respect to service users at all times and helps them to promote their independence.

Reply from Cassie Schofield, Head Office Admin at Washington Manor

Thank you for your kind review; we are happy to hear the staff are kind, friendly and approachable. We are also pleased that the staff show dignity and respect and promote residents' independence.

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Review of
Guisborough Manor
from M S (Resident) published on 16 July 2024

Submitted via Postal Card • Report

Overall Experience

I have enjoyed the staff are good with all the care to help me get on my feet.

Reply from Cassie Schofield, Head Office Admin at Guisborough Manor

Thank you for your kind review, we are happy to hear that the staff have provided good care to you and you have enjoyed your time at Guisborough Manor.

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Review of
Guisborough Manor
from E M (Friend of Resident) published on 16 July 2024

Submitted via Postal Card • Report

Overall Experience

Very welcoming and homely.

Reply from Cassie Schofield, Head Office Admin at Guisborough Manor

Thank you for your kind review, we are happy that the staff at Guisborough Manor are very welcoming and pleased it has a homely feel.

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Review of
Willow Green
from C S (Daughter of Resident) published on 12 July 2024

Submitted via Postal Card • Report

Overall Experience

My dad has lived at Willow Green for 6 months following a severe stroke. Current care staff including agency staff support Dad's daily needs very well and carry out recommendations by therapy professionals as often as they can. They are kind, and competent and always make time for Dad. The qualified

nursing staff work really hard both with support and respond to Dad's needs as required. The managers quickly resolve any issues that need attention. Dad mostly enjoys the meals on offer and the chefs are approachable regarding modifications. Laundry is generally returned quickly and staff are approachable and friendly. The home is clean, pleasant and generally well-maintained.

Reply from Cassie Schofield, Head Office Admin at Willow Green

Thank you for your review, we are pleased that the team support your dad's daily needs very well, and that they are kind, competent and make time for him. We're happy to hear that your Dad enjoys the meals and that the home is clean, pleasant and well-maintained.

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Care Homes Owned by St Martins Care Ltd

St Martins Care Ltd Locations (6)

St Martins Care Ltd Reviews (366)

Windermere Grange

Willow Green

Willow Green

Washington Manor

Park View

Willow Green

Park View

Woodside Grange

Willow Green

Woodside Grange

Woodside Grange

Guisborough Manor

Guisborough Manor

Park View

Washington Manor

Washington Manor

Washington Manor

Guisborough Manor

Guisborough Manor

Willow Green

Awards / Recognitions (2)

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Frequently Asked Questions about St Martins Care Ltd

How many Care Homes does St Martins Care Ltd own?

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