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Care Homes Owned by Home Trust Care Ltd

8.4 Group Review Score (the average from all locations with a review score)
The team at Hometrust Care Ltd pride themselves in providing high quality, person-centred care that meets the full range of nursing and residential care needs of older people and for individuals with complex care needs due to Dementia, memory impairment, physical frailty, and continuing health conditions.

The Nursing, Care staff, chefs and support staff have extensive training and experience in providing a friendly warm and caring home for residents. Hometrust Care offers a range of accommodation in their homes that have been tastefully and appropriately adapted. There are dedicated dementia-friendly wings for people who need a safe and specialist care setting. The homes are stylish and well-maintained. There are a range of en-suite rooms and a focus on community also help define the character of this company's care. ... Read more

Home Trust Care Ltd Locations (3)

 

3 Care Homes owned by Home Trust Care Ltd

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Silver Howe Care Centre

Dalton Drive, Sedbergh Road, Kendal LA9 6AQ 

9.0 19 reviews
"My sister was in this care home for four years. She was extremely well looked after. During Cvoid, there was no visiting, but we got…"   Read all 19 reviews
Location Type Care Home

Silver Howe Care Centre welcomes both longer-term care packages and also temporary respite, to a service that focuses on individually-tailored provision. The service is experienced in specialist dementia care, employing innovative methods and looking… Read more about Silver Howe Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 30 Rooms from £1,050 / week
Nether Place Nursing Home

Chestnut Hill, Keswick CA12 4LS 

8.3 11 reviews
"Mam and dad have been at Nether Place Nursing Home for 2 months now. Following our first enquiry the assessments took place very quickly…"   Read all 11 reviews
Location Type Care Home

Nether Place Nursing Home has built up a team of well-trained staff and nursing, fully-equipped to fulfil this care provider's vision for person-centred and community-based services. The home specialises in dementia care, having an environment suitable… Read more about Nether Place Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 32 Rooms from £1,050 / week
Carlisle Dementia Centre (Parkfield)

256 London Road, Carlisle CA1 2QS 

8.1 5 reviews
"Visiting my sister, mentioned some minor concerns to the support worker. Nurse in charge there in five minutes. Everything discussed and…"   Read all 5 reviews
Location Type Care Home

The Carlisle Dementia Centre (Parkfield) is a specialist nursing and residential service for older people with a variety of dementia diagnosis, memory impairments and mental health needs. This includes nursing need arising from Alzheimer's, Parkinson's,… Read more about Carlisle Dementia Centre (Parkfield)

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 44 Rooms from £1,050 / week

Home Trust Care Ltd Reviews (35)

8.4
Home Trust Care Ltd has a Group Review Score of 8.4 (8.447) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Trust Care Ltd must have a Review Score.

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Review of

Silver Howe Care Centre

from Heather E (Sister of Resident) published on 30 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, well cared for.

Reply from Katharine Murray, Registered Manager at Silver Howe Care Centre

Thank you so much for your brilliant review. It is always nice to see that families appreciate what we do. Your review was very welcome and this will be cascaded to the staff. Once again thank you so much.


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Review of

Silver Howe Care Centre

from Cheryl W (Daughter of Resident) published on 30 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, approachable, always there for the residents and family.

Reply from Katharine Murray, Registered Manager at Silver Howe Care Centre

Thank you so much for your brilliant review. We appreciate your time in doing so. We strive to give the very best care and attention to all aspects of the Home and your review was very welcome - Your feedback will be cascaded to the staff, once again thank you.


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Review of

Carlisle Dementia Centre (Parkfield)

from Sheila A (Sister of Resident) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my sister, mentioned some minor concerns to the support worker. Nurse in charge there in five minutes. Everything discussed and positive outcome and result. Care planning also gone through. The nurse in charge caught the 'fall' alarm, I was very impressed by the speed with which other staff
members responded.

Reply from Paula Wright, Finance Director at Carlisle Dementia Centre (Parkfield)

Thank you for your lovely feedback, our staff always try their best to ensure that all residents receive the best possible care and nothing is too much for them or their families and I am really pleased that you felt that. I will ensure that your kind words are passed on to the staff.


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Review of

Carlisle Dementia Centre (Parkfield)

from P G (Brother-in-law of Resident) published on 20 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well staffed, we were very apprehensive with my sister-in-law being admitted from her previous care setting. Saw a difference within a couple of days with us being there, as we live down south and we felt at ease knowing that she is going to get the care which she needs to suit.

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Review of

Nether Place Nursing Home

from D G (Daughter of Resident) published on 6 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the very start the staff were amazing and could not have been more helpful and welcoming. Mum has settled in well because of the caring attitude and friendly chit-chat of the staff. Initially because of a change in management and staffing issues the room cleaning, bin emptying and lack of entertainment/activities
left a lot to be desired but this has all improved and the new manager is keen to keep working on improvements.

Reply from Paula Wright, Finance at Nether Place Nursing Home

Thank you for this review, we are constantly striving to do better and we will be introducing a new activities programme in the next month which should be great and I hope that you will see a difference when it is introduced.


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Review of

Silver Howe Care Centre

from E W (Resident) published on 2 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am satisfied and happy here. The staff are excellent and look after me well.

Reply from Katharine Murray, Registered Manager at Silver Howe Care Centre

Thank you. It is always lovely to receive positive feedback, but even more so from our service users. We are all pleased as a team to acknowledge this review.


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Review of

Silver Howe Care Centre

from Kathleen M (Sister of Resident) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was in this care home for four years. She was extremely well looked after. During Cvoid, there was no visiting, but we got regular phone calls, which we, and my sister, much appreciated. We never had any reason to feel concerned about her care.

Reply from Paula Wright, Finance at Silver Howe Care Centre

Thank you for this kind review. All the staff at Silver Howe work hard to ensure that all the residents there receive the best care, but it is also nice to hear that the families feel that they were included and updated during Covid, which was a very difficult time for all, especially those in Care Homes that were not allowed any visitors and their families that so desperately wanted to visit but were unable.


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Review of

Nether Place Nursing Home

from Dianne H (Daughter of Resident) published on 24 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam and dad have been at Nether Place Nursing Home for 2 months now. Following our first enquiry the assessments took place very quickly and were carried out in person. We weren't familiar with the care system but the guidance and support we were given by the Finance Director was exceptional.
The
care provided is excellent, it focuses on individual needs and mam and dad have both benefited greatly from this. Mam has dementia and the care and support they have given her has been fantastic. The staff are very kind and always welcoming and approachable when we visit.
Nether Place is very homely, the food is excellent and it is in a lovely location with fantastic views.

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Review of

Nether Place Nursing Home

from Wendy T (Daughter of Resident) published on 28 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy to have our parents in Nether Place. The staff are kind and provide excellent care, they are easy to talk to and really do provide person centred care.
Putting our parents into a home was extremely difficult but the staff here made it feel easier than expected.
The food is excellent.
The home is clean, comfortable, and warm. The rooms are great with some beautiful views over Keswick.

Reply from Paula Wright, Finance at Nether Place Nursing Home

We were so happy to be able to provide places for both your mum and dad at Nether Place and I am sure that this made the transition into the care home a much easier experience. They are both lovely people who have settled in well and I am sure will enjoy their time with us.


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Review of

Silver Howe Care Centre

from B M (Daughter of Resident) published on 8 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Silver Howe for a year and a half, choosing this home after much research. As a family, we are very pleased that she made that choice as she is happy, comfortable and well looked after. Mum’s needs have increased during the time she has been there, and the staff have managed this
change with kindness and professionalism. We are always made to feel welcome when we visit, and the staff are happy to answer any queries we may have.

Reply from Katharine Murray, Registered Manager at Silver Howe Care Centre

Thank you for the review. It is always lovely to hear what our families think. We appreciate your comments.


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Review of

Silver Howe Care Centre

from Mark F (Son of Resident) published on 7 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was looked after by Silver Howe for nearly five years. The staff were always kind and helpful. She was happy with everyone and the care she was given. We were able to visit when we wanted to (except Covid, of course).

Reply from Katharine Murray, Registered Manager at Silver Howe Care Centre

It was a pleasure to care for your mother - she was a true character and, more importantly, a lady. She will be missed by all. Thank you for your review. It is very much appreciated.


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Review of

Nether Place Nursing Home

from Ian H (Son-in-law of Resident) published on 28 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff who always go the extra mile for my mother-in-law and family. They are kind to everyone, we are really happy with the care.

Reply from Paula Wright, Finance at Nether Place Nursing Home

Thank you for this review, all staff at Nether Place do their best to go the extra mile for all residents.


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Review of

Silver Howe Care Centre

from Ian F (Friend of Resident) published on 25 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear friend has been in care for a while. Visited her from my home in Scotland. The Care Center makes me feel very welcome. Could see the high standard of care provided. Meals look excellent, snacks and drinks provided too. Room was spotless and comfy, and staff popped in regularly to see if my friend
needed anything. Mr friends appearance was tidy, dressed well and comfortable in her chair sitting up watching TV. Overall, a very pleasant visit to see her, and she was happy and comfortable.

Reply from Paula Wright, Finance at Silver Howe Care Centre

Thank you so much for this review; the staff at Silver Howe do their utmost to make sure that all residents, family and friends have the best experience whilst there, and it is reviews like this that ensure the staff know that their hard work is appreciated and noticed.


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Review of

Silver Howe Care Centre

from Sandra M (Daughter of Resident) published on 19 April 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum chose Silver Howe, and I must say that she made an excellent choice. From the first day she arrived to her end of life care, it has been second to none. Covid was extraordinary times, and staff went the extra mile to ensure regular contact by other methods. As my mum's health deteriorated, staff
ensured she was kept safe and retained her dignity. She built up a great rapport and friendship with staff and residents. Myself and family cannot thank the staff enough. As a family, we have and will highly recommend Silver Howe for loved ones.

Reply from Katharine Murray, Registered Manager at Silver Howe Care Centre

Thank you for your wonderful review. We appreciate your comments - it is always good to hear good things. Covid has been a difficult time for families and the residents. We try to keep some normality and having the chats through FaceTime/Zoom etc has helped. Mum was a real member of the Silver Howe Family - she is missed by all.


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Review of

Silver Howe Care Centre

from Sylvia B (Daughter-in-law of Resident) published on 22 February 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law entered Silver House in November 2019 due to suffering from dementia and unable to be in her own home. She had a nice room, excellent food, and very kind and caring carers to look after her. Unfortunately, with the onset of Covid, visiting was curtailed, and any entertainment stopped.
The carers did their very best in difficult times, and unfortunately, she passed away peacefully in her sleep on 27th January. A carer was with her.

Reply from Katharine Murray, Registered Manager at Silver Howe Care Centre

Thank you for your lovely review. It is always lovely to hear from families, and their reviews are rewarding for us to read. We have lost a true lady who is missed. Please feel free to keep in touch - it would be great to see/hear from you in the future.


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Review of

Silver Howe Care Centre

from Paul C (Son of Resident) published on 27 January 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, good food and very professional towards the care of my mother. A quiet place, and a very warming and understanding staff that go that little bit extra. I can’t comment on activities due to Covid restrictions at the time.

Reply from Katharine Murray, Registered Manager at Silver Howe Care Centre

Thank you for your lovely review. We pride ourselves on doing a good job, and it is always lovely to hear that families appreciate what we do. Thank you so much, it was a pleasure to care for your mother, a true character and a lady.


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Review of

Silver Howe Care Centre

from Chris G (Son of Resident) published on 9 December 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went into Silver Howe when he was no longer able to look after himself, even with relatives and carers visiting and meals delivered. He was 96 at the time, getting more and more frail and needing full-time professional care. I cannot speak highly enough of all the staff I met. They went out of
their way to be kind and form a relationship with my dad and not just treat it as a job. Eventually, my dad passed at 97, and the care he received and the way we were treated when visiting near the end helped us all through a difficult time. The way my dad responded to staff was clear evidence of the bond he had formed with them and the kindness they had shown him. I will always remember Silver Howe fondly.

Reply from Katharine Murray, Registered Manager at Silver Howe Care Centre

It is always a pleasure to hear positive feedback. It was our pleasure to have this resident and build relationships. He will be missed by us all. Thank you for your feedback.


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Review of

Carlisle Dementia Centre (Parkfield)

from Steven B (Son of Resident) published on 7 December 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Carlisle Dementia Centre (Parkfield) enough for the kindness, compassion and care my father received during the two years he spent there. They made dark days much lighter. It was lovely to see him smile and laugh with the staff and witness the professional care and respect
they gave him. We will be forever grateful and in debt to all those who have been so kind to our family.

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Review of

Silver Howe Care Centre

from Eileen R (Resident) published on 29 March 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place to be if you cannot be at home anymore. I have friends old and new. Good food and plenty of it.

Reply from Katharine Murray, Registered Manager at Silver Howe Care Centre

It is always lovely to hear what our residents think, and this was a lovely surprise as you took the time to complete, so everyone could read. Thank you.


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Review of

Carlisle Dementia Centre (Parkfield)

from M P (Husband of Resident) published on 5 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a first-class dementia care home. The manager is exceptional. All the staff are incredibly patient and caring. My wife is always clean and well cared for and I am lucky to have obtained a place for my wife in Parkfield.

Reply from Kirsty Macbey, HR/Operations at Carlisle Dementia Centre (Parkfield)

Thank you Michael for your kind review. We are very pleased to hear that you are happy with the care that your wife receives.


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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Home Trust Care Ltd

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Frequently Asked Questions about Home Trust Care Ltd

How many Care Homes does Home Trust Care Ltd own?

Home Trust Care Ltd own 3 Care Homes.

Which Home Trust Care Ltd Care Homes have the highest review score?

Silver Howe Care Centre, Nether Place Nursing Home & Carlisle Dementia Centre (Parkfield) have the highest review score.
Home Trust Care Ltd in Cumbria

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