Care Homes Owned by ClwydAlyn Housing Ltd

  • Care Homes Owned by ClwydAlyn Housing Ltd

ClwydAlyn Housing Ltd Locations (11)

 

11 Care Homes and Extra Care Housing owned by ClwydAlyn Housing Ltd

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Chirk Court

Maes y Waun, Chirk, Wrexham LL14 5ND 

9.9 78 reviews
"Mum is happy in the home, she enjoys the company and the entertainment and activities. The staff always welcome the family on visits and…"   Read all 78 reviews
Location Type Care Home

Chirk Court offers high-quality care in a warm, friendly and homely environment. The well-being, care comfort and quality of life for residents is the home's primary objective. The home is set in a quiet residential area of Chirk and is easily accessible… Read more about Chirk Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • 66 Rooms from £967 / week
Merton Place

8 Pwyllycrochan Avenue, Colwyn Bay LL29 7BU 

7.9 14 reviews
"My dad was transferred from hospital following a health condition to Merton Place, he was treated with dignity and kindness. He had two…"   Read all 14 reviews
Location Type Care Home

Located on the North Wales Coast in Colwyn Bay, Merton Place is a purpose-built care home, providing a friendly, warm and caring environment for older people, requiring residential, nursing and palliative care. Featuring homely facilities, and laid… Read more about Merton Place

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 54 Rooms from £1,520 / week
Gorwel Newydd

76/82 West Parade, Rhyl LL18 1HN 

Llys Raddington

Feather Street, Flint CH6 5AG 

Tan y Fron

1JA, Ffordd Yr Orsedd, Llandudno LL30 1JB 

Hafan Cefni

Industrial Estate Road, Llangefni LL77 7JA 

1 review
Maes y Dderwen

Grosvenor Road, Wrexham LL11 1BU 

Hafan Gwydir

School Bank Road, Llanrwst LL26 0AR 

Plas Telford Extra Care Scheme

Plas Telford, Acrefair, Wrexham LL14 3AU 

1 review
Llys Eleanor

Shotton Lane, Shotton, Deeside CH5 1QU 

6.5 4 reviews
Llys Marchan

Mwrog Street, Ruthin LL15 1LE 

  • Care Provided
  • Residential
  • Short Term/Respite
  • Mental Health
  • Younger Adults
  • 10 Rooms

ClwydAlyn Housing Ltd Reviews (98)

Reviews Posted for members of ClwydAlyn Housing Ltd

Overall Experience

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Review of

Chirk Court

from E R (Resident) published on 5 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The garden at Chirk Court is a work in progress. The manager and activities coordinator have been working hard to get it to its current state, encouraging residents to take part, including me. Together with many onlookers who also like to be included as non-practical participants. The work in progress
is the planting of a variety of trees in different areas.
The manager has worked diligently to procure funding from other bodies by arranging a range of activities both indoor and outdoor within the local and home communities.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for for the lovely feed back means a lot , I will ensure that activities co Ordinator is aware of your feed back.


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Review of

Chirk Court

from C G (Daughter of Resident) published on 5 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum is happy in the home, she enjoys the company and the entertainment and activities. The staff always welcome the family on visits and share information on what my mum's been doing during the week.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for your feed back, I will ensure I pass your feed back to the team.


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Review of

Chirk Court

from E J (Resident) published on 4 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Garden is beautiful. Lots of work done past five months.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Lovely to hear that the garden is looking beautiful, we are working hard to try and complete this by May, so you can see everything flowering and you can make the most of it.


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Review of

Chirk Court

from Gareth H (Son-in-law of Resident) published on 19 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Words can't do justice to how lovely this home and staff are. It was such a homely atmosphere to visit my mother in law and all the staff from the front desk to the carers, really could not be any better. The facilities were always clean and tidy. We could even bring out dogs in to see my mother in
law which really made her day. This place is really not your typical care home and your family members could not be in a better place.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for your kind words. I will ensure that the team are aware of this lovely review.


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Review of

Chirk Court

from Martyn L (Son of Resident) published on 17 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Dyffryn, Chirk Court, for 14 months. She is very well looked after. Her care is excellent and she appears to be very happy. The staff are lovely, attentive and dedicated to their job and to the residents. Importantly, the environment is hygienic and clean: it is like
stepping into a nicely furnished hotel and smells fresh unlike what is often experienced in old people's residences! There is a good mix of entertainment which is held in the impressive orangery. Resident rooms are sizeable as is the comfortable lounge and open kitchen/dining area.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for your lovely review. Sorry you feel that we are not value for money. The fees of the care home reflect the staffing levels which a vital part of ensuring that your relative has the care and support that they need . If you would like to discuss this area further, please do come and see me.


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Review of

Chirk Court

from Ruth G (Daughter of Resident) published on 17 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been here 1 year. We are very happy with her care.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for your care review. Sorry to hear that you feel that we do not meet with 5* rating. If you would like arrange a meeting with me in regards to the given area. We pride ourselves with the rooms, as all the rooms are sized very well and all have en-suites and profiling beds and set to very high standards. I am keen to establish what other areas you feel that we could improve on in this area so we could look at this. In regards to value for money, the fees that we charge look at the staffing level which are a key point in why so many family members want to have their relative come to Chirk Court.


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Review of

Chirk Court

from Adrian B (Resident) published on 17 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Food good. Staff very good. Room ok.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for your lovely feedback. I will link in with Castell household.


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Review of

Chirk Court

from Helen R (Resident) assisted by family/friend published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Lovely room, staff.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for this lovely review, I will ensure that Castell staff are aware of your feedback.


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Review of

Chirk Court

from Cheryl H (Daughter of Resident) published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff made us all feel at home. Mum has had a short stay at Chirk Court, but a blessed time and was able to spend her last Christmas day in comfort. She felt safe and cards for and we, as a family, were very grateful to have such a lovely environment to visit her in. It made her last days with us such
a lovely memory. Thank you so much.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Lovely to hear your feedback, I will ensure that this feedback is passed on to the team.


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Review of

Chirk Court

from D M (Husband of Resident) published on 28 January 2025
Overall Experience  Overall Experience 4.0 out of 5

My wife's life in care seems to be okay at the moment. Eating well and she says she is putting on weight. Perhaps a little exercise out of the chair every day, would help her mobility and help to walk.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for your review, I am sorry to hear that there are areas of the home that you feel do not reach 5*. As you are aware Chirk Court is very unique where the households only have 14 residents and with 3 staff on each household this is why we have actively looked at costing for the needs of the resident in our care. I will pass on your feedback to the kitchen staff, house keepers and staff within the home.


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Review of

Chirk Court

from Deborah L (Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Lovely home.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for your review, it is great to hear that you are enjoying your stay at the Chirk Court.


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Review of

Chirk Court

from Emlyn E (Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I very much like home.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thanks you for your lovely review, I will ensure that Castell house hold are aware of this.


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Review of

Chirk Court

from Neil E (Son of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Our mum has had a wonderful year and a half at Chirk Court. All staff are friendly, caring and work exceptionally hard to maintain high standards and take good care of our Mum and all residents.
Both staff and management are very approachable and happy to give their time to discuss any queries we
may have. Management are very helpful and hands on.
The high quality of care offered, keeps our mum very safe and my brother and myself enjoy our visits and enjoy many happy times with our mum.
We can now focus on mum, giving her 100% attention, which ensures a lovely visit for mum and us. The facilities at Chirk Court are exceptional, which are enjoyed by the residents and visitors. It is a pleasure to visit Chirk Court and spend time with mum, in such a lovely environment.
The quality care offered to our Mum has removed worry for my brother and myself and helped our lives and health as well. A very big thank you to a wonderful team. We highly recommend Chirk Court.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for spending time filling this review it is lovely to hear what you feel about the home. I will feed this back to the staff on castell house hold.


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Review of

Chirk Court

from Kathleen S (Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My room is near kitchen and very nice. Girls keep it tidy doing vacuuming and dusting.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for your lovely care review, it lovely to hear that you are happy with everything at Chirk Court.


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Review of

Chirk Court

from M S (Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Very well organised.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for your lovely review. Appreciate the time that you have spent completing this review form.


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Review of

Chirk Court

from Marceli H (Resident) published on 27 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I do not know much about the manager except that she has always been very approachable and helpful when asked. She creates a positive atmosphere and seems to be liked by everyone.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for your kind words, it means a lot to hear positive feed back.


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Review of

Chirk Court

from Karen J (Daughter of Resident) published on 22 January 2025
Overall Experience  Overall Experience 5.0 out of 5

We've always been very happy with the level of care at Chirk Court. The continuity of your long serving senior staff was instrumental in this and we thanks them.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for your feedback. I will pass this through to the household.


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Review of

Chirk Court

from L G (Grandson of Resident) published on 20 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Very impressive place. Top facilities. Access and security. Staffed with smiles and greetings. Community spirit.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for your lovely review. I will pass this on to Castell Household.


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Review of

Chirk Court

from Alan M (Resident) published on 14 January 2025
Overall Experience  Overall Experience 5.0 out of 5

The room I have is very satisfactory and are very helpful if needed.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

Thank you for this review. It is nice to hear the views of how the resident in our care feel. I will pass your feed back to the house hold.


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Review of

Chirk Court

from Paul E (Son of Resident) published on 14 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Before coming to Chirk Court, my mother had four major falls in two years resulting in numerous broken bones. She has been at Chirk Court for 18 months and is now totally safe and secure. I visit at least twice each week and I love going there to see how settled my mother is and to enjoy the banter
with staff and other residents. Before mum went to Chirk Court, everyday was a worry but now that has been replaced by happiness.
On the odd occasion when external treatment has been required the staff organised everything, ensuring the appropriate treatment was available in good time.
Mum loves her main meal of the day because the food is excellent and fresh everyday.
All mum's clothes are washed and ironed to her high standards and her room is always clean and tidy.
I can't recommend Chirk Court enough.

Reply from Jane Humphreys, Care Home Manager at Chirk Court

What a lovely review! Thank you for the time you have spent in doing this review. It allows other families a insight in to how Chirk Court is.


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Awards / Recognitions (0)

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Frequently Asked Questions about ClwydAlyn Housing Ltd

How many Care Homes does ClwydAlyn Housing Ltd own?

ClwydAlyn Housing Ltd own 3 Care Homes.

Which ClwydAlyn Housing Ltd Care Homes have the highest review score?

Chirk Court, Merton Place & Llys Marchan have the highest review score.