Care Homes Owned by Osborne Care Homes Ltd

9.6 Group Review Score (the average from all locations with a review score)
Osborne Care Homes provides homes that are about love and personal centred care. Listening to the residents and family members is paramount to success in the homes.

Nothing makes the manager and staff more happy than making dreams come true. There is a strict up grade and maintenance schedule followed yearly with the upkeep, while health and safety are very important to the homes' standards. No area has gone unturned as far as the care standards are concerned. Residents and visitors are welcomed with open arms and visits are welcome to see the standard of care provided. ... Read more

Osborne Care Homes Ltd Locations (3)

 

3 Care Homes owned by Osborne Care Homes Ltd

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Ysguborwen Care Home

Llwydcoed, Aberdare CF44 0AX 

9.9 40 reviews
"The home is it set in beautiful grounds with wonderful views, but what makes this place so special is the staff. They all know the…"   Read all 40 reviews
Location Type Care Home

Ysguborwen, in Aberdare, is a pleasant care home located in extensive landscaped grounds, where a skilled team focus on complex nursing and residential dementia care. The interior is ideal for those with mobility issues and includes its own sensory… Read more about Ysguborwen Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 80 Rooms from £950 / week
Worcester Lodge

30-32 Castle Road, Walton St Mary, Clevedon BS21 7DE 

9.5 16 reviews
"My husband has been living in Worcester Lodge for over a year now. I'm so happy that he is living in such a wonderful home. He receives…"   Read all 16 reviews
Location Type Care Home

Worcester Lodge delivers personalised dementia care for residents, whether it be for long-term, respite or day care. The lodge is situated in Clevedon in North Somerset. The ethos of Worcester Lodge is to provide care in a homely atmosphere, where… Read more about Worcester Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 39 Rooms from £1,100 / week
Osborne House

16 Bay Road, Clevedon BS21 7BT 

9.4 45 reviews
"I can not recommend Osborne house enough. My stepdad watched rugby, sang, did the activities he enjoyed and was given the food he liked and…"   Read all 45 reviews
Location Type Care Home

Osborne House, in Clevedon, provides residential dementia care while maintaining an environment where adults with sensitive mental health needs can feel relaxed and have permanent access to a skilled care and support team. Some of the rooms have sea… Read more about Osborne House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 32 Rooms from £1,100 / week

Osborne Care Homes Ltd Reviews (101)

9.6
Osborne Care Homes Ltd has a Group Review Score of 9.6 (9.615) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Osborne Care Homes Ltd must have a Review Score.

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Review of

Ysguborwen Care Home

from Nicola R (Daughter of Resident) published on 20 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Ysgurborwen is a lovely home, the staff all work do hard and nothing is too much trouble. All the staff treat the residents and their families with the utmost respect,the home is immaculate, bright and airy and there is always lots of activities for the residents to do. The garden area is beautiful,
and the staff are all angels. The care they provide for my mother is superb, and every time I visit I can see that my mother interacts and enjoys the staff company. The staff are always approachable and they keep the family informed of any changes at all times . An absolutely remarkable home. Well done and thank you for the love, support and care you provide to my mother xx

Reply from Joshua Slator, Director at Ysguborwen Care Home

Thank you for such moving comments. It certainly is a testament to the hard work and dedication everyone puts in, and it means so much to the staff to hear your words of appreciation and support.


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Review of

Ysguborwen Care Home

from Tina W (Daughter of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The home is it set in beautiful grounds with wonderful views, but what makes this place so special is the staff. They all know the residents and treat them with respect and kindness- the care is excellent.

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Review of

Ysguborwen Care Home

from Tracey F (Daughter of Resident) published on 4 December 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother had been in hospital for just under 12 months due to a bad experience(s) at an earlier care home. Within 24 hours she was sitting in a chair, for the first time in many months, like a meerkat people watching and all that was going on around her. When I visited on her fourth day there she was
painting. Not to Picasso standard, but with a look of intense concentration that I haven't seen since before her first stroke. Her gummy smiles are a joy to see, the home have arranged for the community dentist to fit replacement dentures, the original pair having gone MIA in hospital. My mother improved 110% within a matter of days of her going to Ysguborwen.

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Review of

Worcester Lodge

from M P (Wife of Resident) published on 18 November 2024
Overall Experience  Overall Experience 5.0 out of 5

My husband has been living in Worcester Lodge for over a year now. I'm so happy that he is living in such a wonderful home. He receives excellent personalised care, from warm, caring, kind and friendly staff. He started with day care as the activities on offer were so appealing for an active person
who needed to be safe. After a few months he became a resident and is now very settled. The dementia care is amazing, plenty of activities with trips and walks away from the home on a regular basis. Going above and beyond to meet his physical needs. The relatives' gateway where we can access the personalised care on a daily basis is very reassuring and useful. I'd like to add that I am always made to feel very welcome whenever I visit and I enjoy being part of the Worcester Lodge family.

Reply from Joshua Slator, Director at Worcester Lodge

Thank you for such lovely comments, and so glad the relatives' gateway is a reassuring addition. I know how delighted the staff will be to read your positive thoughts around the quality of dementia care, as well as feeling part of our family.


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Review of

Osborne House

from Catherine C (Stepdaughter of Resident) published on 18 November 2024
Overall Experience  Overall Experience 5.0 out of 5

I can not recommend Osborne house enough. My stepdad watched rugby, sang, did the activities he enjoyed and was given the food he liked and great care. I found those caring for him super committed to doing their best and staff communication was really good. As relatives we were also cared for really
well. We were so fortunate to find somewhere like this.

Reply from Joshua Slator, Director at Osborne House

Thank you so much for your lovely words-so glad to hear of your positive experience at what can be a very difficult time. It means so much to the staff.


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Review of

Ysguborwen Care Home

from A L (Husband of Resident) published on 12 November 2024
Overall Experience  Overall Experience 5.0 out of 5

I have nothing but admiration for the staff who look after my wife and also the way they have made me welcome at the home. It is sad to leave your wife at the end of visiting but I have peace of mind that she is well looked after. Thank you for all your care.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your kind words - your wife is a pleasure to look after and I will pass your lovely comments onto them.


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Review of

Worcester Lodge

from J M (Daughter of Resident) published on 11 November 2024
Overall Experience  Overall Experience 4.0 out of 5

Overall, my experience at Worcester Lodge is very positive. I only have prior experience of one similar home, so my comparisons would be with this in mind only. My mother is settled and well in her lovely room. She is always taking very positively of the staff. I do wish however that there was more
information coming back to me. In the previous home I would receive a weekly update of meals eaten, medication, any injuries/bruises etc, any observations and daily activities. I find this put my mind at rest, whereas currently I am left wondering how my mum is. It's early days however and I will be feeding this back. Also I would like earlier access to and from the home!

Reply from Joshua Slator, Director at Worcester Lodge

Thank you for your lovely comments. To put your mind at rest- Our electronic care planning system has an exclusive relative's gateway, that has secure internet access, just for the family, to view all aspects of your loved one's care. There is also a private relative's social media page with all the goings on in the home, as well as regular newsletters and relatives' evenings.


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Review of

Ysguborwen Care Home

from Ron E (Husband of Resident) published on 24 October 2024
Overall Experience  Overall Experience 5.0 out of 5

What more can I say? The staff are very polite and very caring, always smiling, making myself very confident, my wife is looked after very well and she is very happy and content. Thanks.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Oh thank you - it is a pleasure to look after the both of you - I will pass your comments on to the team!


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Review of

Worcester Lodge

from G J (Wife of Resident) published on 30 September 2024
Overall Experience  Overall Experience 5.0 out of 5

The helpfulness of carers when asked any questions, they keep updated on all episodes that relate to my husband. Nothing is too much trouble and always friendly.

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Review of

Worcester Lodge

from J F (Sister of Resident) published on 30 September 2024
Overall Experience  Overall Experience 5.0 out of 5

Excellent care of my brother. The home goes above and beyond to try to ensure his care is met with eg. extras like silky sheets for turning him. Nothing is too much trouble.

Reply from Joshua Slator, Director at Worcester Lodge

Thank you so much for your kind words - it means so much to all the staff.


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Review of

Ysguborwen Care Home

from M L (Daughter of Resident) published on 5 September 2024
Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my mother receives, the nursing staff are very friendly and you can approach them with anything you require. They are very helpful. I can't fault anything about the nursing home.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your very kind review - I will pass these comments onto our nursing team.


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Review of

Ysguborwen Care Home

from Helen L (Daughter of Resident) published on 30 August 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over three years in lilac unit and has settled far better than expected, she is well cared for by the experienced staff whose job can be challenging at times I'm sure. The activities team are very good, interacting with the residents and encouraging everyone to join
in with quizzes, bingo drawing and more. You are always welcomed when visiting, weather permitted the garden area is a lovely setting, we go up with the grandchildren and take a picnic, which my mother enjoys.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your kind comments - your mother has settled in and is now part of our Ysguborwen family.


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Review of

Ysguborwen Care Home

from A J (Daughter of Resident) published on 29 August 2024
Overall Experience  Overall Experience 5.0 out of 5

My family and I are very happy with the care my mother is receiving to date in Ysguborwen Care Home!
She has been a resident there for over a year now and after a short while of settling in she now seems to be happy and content due to the care she is receiving! The staff are not only professional but
are also very friendly with her so all in all a good situation for her to be in!
Thanks, Ysguborwen Care Home.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your kind words, your mother has settled in and the staff are very fond of her.


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Review of

Ysguborwen Care Home

from D C (Son of Resident) published on 28 August 2024
Overall Experience  Overall Experience 5.0 out of 5

Ever since my mother moved into Ysguborwen Care Home just over two years ago, I have been absolutely delighted with the care she has received. All of the staff, without exception, have been amazing with her and nothing is ever too much trouble. Everyone is always friendly and supportive and I have been
kept informed at every stage when my mother has visited a GP, nurse, optician etc. I cannot commend it highly enough and am so glad that I chose Ysguborwen for my mam's care.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you D for your kind words - it is a pleasure to look after your lovely Mum here.


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Review of

Ysguborwen Care Home

from Katie B (Sister of Resident) published on 28 August 2024
Overall Experience  Overall Experience 5.0 out of 5

Always happy with the care our sister receives. She had a medical emergency in July that was dealt with efficiently. Now back at the home, ongoing treatment is going well. She seems happy and that is all that matters.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Katie for your kind words - you are all a huge part of our family here, a pleasure to be in your lives as well as care for your sister - thank you!


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Review of

Ysguborwen Care Home

from Julie B (Niece of Resident) published on 28 August 2024
Overall Experience  Overall Experience 5.0 out of 5

I am amazed at the care my Aunt has day in and day out. She is happy and looked after 100%, always smiling. Everyone is helpful, happy and welcoming even though she has only been in this nursing part for approximately 5 months after moving. Everywhere is spotlessly clean and tidy and very homely and
comfortable. Treated as if she's always been there. Everyone talks to her and she is never ignored when calling for someone. Excellent at all levels. Thank you.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Julie for your very lovely comments. Your aunt is a pleasure to look after, she is deeply loved here.


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Review of

Ysguborwen Care Home

from Gillian E (Daughter of Resident) published on 28 August 2024
Overall Experience  Overall Experience 5.0 out of 5

I am really happy with the care that my mother receives. She is always clean and tidy and looks well cared for. The staff are always friendly and welcoming when I visit. I have no concerns and would highly recommend it to anyone looking for a care home for their loved one.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Gillian for your lovely review and your recommendation. It is our pleasure to look after your dear mum.


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Review of

Ysguborwen Care Home

from Sandra J (Daughter of Resident) published on 28 August 2024
Overall Experience  Overall Experience 5.0 out of 5

Always very helpful and accommodating. The setting around the home is very picturesque and being able to go out in the wheelchair helps with the resident's morale. The accommodation is also very pleasant and very clean with lots of activities for the residents to enjoy if they want to.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Sandra for your lovely comments, we do pride ourselves on our gardens and believe our resident's lives are enhanced by the outdoors and boosting morale as you so rightly say.


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Review of

Ysguborwen Care Home

from Steve A (Son of Resident) published on 28 August 2024
Overall Experience  Overall Experience 5.0 out of 5

It is 9 years since my mother became a resident of Ysguborwen after suffering a major stroke. The care and support she receives from the nurses and carers is unparalleled. The staff are so friendly and welcoming and no matter the time of day you visit they are all working hard to ensure the comfort
of the residents. They have a fantastic entertainment and activity programme and I have been lucky enough to visit when a concert, or dancing, is going on. They have a wonderful garden area outside that is used extensively during the warmer months. The home is spotlessly clean, as is my mother's room and it is very obvious they treat my mother's space and personal items with the utmost respect. During what was a very difficult time Ysguborwen, with its staff and carers, have made it a lot more manageable.
I cannot recommend Ysguborwen highly enough and I will always be grateful for the care they have given to my mother.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Steve for your very lovely comments. Mum is a beautiful lady and it is clear she is loved by all the team, as are you.


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Review of

Ysguborwen Care Home

from A W (Daughter of Resident) published on 20 August 2024
Overall Experience  Overall Experience 5.0 out of 5

Amazing staff and activities coordinators. My mum has had the best respite care, the staff are wonderful, she has had a lovely time and I'm so sad she won't be staying as they have done so much for her.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your lovely comments and news that she will be staying now in Lilac and you can all visit and enjoy quality time with her.


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Frequently Asked Questions about Osborne Care Homes Ltd

How many Care Homes does Osborne Care Homes Ltd own?

Osborne Care Homes Ltd own 3 Care Homes.

Which Osborne Care Homes Ltd Care Homes have the highest review score?

Ysguborwen Care Home, Worcester Lodge & Osborne House have the highest review score.