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Care Home Owned by Osborne Care Homes Ltd in Rhondda, Cynon, Taff

9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Osborne Care Homes Ltd in Rhondda, Cynon, Taff

Only the locations & reviews in Rhondda, Cynon, Taff for Osborne Care Homes Ltd are showing below.

View the details of all 3 locations (with 101 reviews) owned by Osborne Care Homes Ltd

Osborne Care Homes Ltd Locations in Rhondda, Cynon, Taff (1)

 

1 Care Home owned by Osborne Care Homes Ltd in Rhondda, Cynon, Taff

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Ysguborwen Care Home

Llwydcoed, Aberdare CF44 0AX 

9.9 40 reviews
"Ysgurborwen is a lovely home, the staff all work do hard and nothing is too much trouble. All the staff treat the residents and their…"   Read all 40 reviews
Location Type Care Home

Ysguborwen, in Aberdare, is a pleasant care home located in extensive landscaped grounds, where a skilled team focus on complex nursing and residential dementia care. The interior is ideal for those with mobility issues and includes its own sensory… Read more about Ysguborwen Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 80 Rooms from £950 / week

Osborne Care Homes Ltd Reviews in Rhondda, Cynon, Taff (40)

9.6
Osborne Care Homes Ltd has a Group Review Score of 9.6 (9.615) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Osborne Care Homes Ltd must have a Review Score.

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Review of

Ysguborwen Care Home

from Nicola R (Daughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ysgurborwen is a lovely home, the staff all work do hard and nothing is too much trouble. All the staff treat the residents and their families with the utmost respect,the home is immaculate, bright and airy and there is always lots of activities for the residents to do. The garden area is beautiful,
and the staff are all angels. The care they provide for my mother is superb, and every time I visit I can see that my mother interacts and enjoys the staff company. The staff are always approachable and they keep the family informed of any changes at all times . An absolutely remarkable home. Well done and thank you for the love, support and care you provide to my mother xx

Reply from Joshua Slator, Director at Ysguborwen Care Home

Thank you for such moving comments. It certainly is a testament to the hard work and dedication everyone puts in, and it means so much to the staff to hear your words of appreciation and support.


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Review of

Ysguborwen Care Home

from Tina W (Daughter of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is it set in beautiful grounds with wonderful views, but what makes this place so special is the staff. They all know the residents and treat them with respect and kindness- the care is excellent.

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Review of

Ysguborwen Care Home

from Tracey F (Daughter of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been in hospital for just under 12 months due to a bad experience(s) at an earlier care home. Within 24 hours she was sitting in a chair, for the first time in many months, like a meerkat people watching and all that was going on around her. When I visited on her fourth day there she was
painting. Not to Picasso standard, but with a look of intense concentration that I haven't seen since before her first stroke. Her gummy smiles are a joy to see, the home have arranged for the community dentist to fit replacement dentures, the original pair having gone MIA in hospital. My mother improved 110% within a matter of days of her going to Ysguborwen.

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Review of

Ysguborwen Care Home

from A L (Husband of Resident) published on 12 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but admiration for the staff who look after my wife and also the way they have made me welcome at the home. It is sad to leave your wife at the end of visiting but I have peace of mind that she is well looked after. Thank you for all your care.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your kind words - your wife is a pleasure to look after and I will pass your lovely comments onto them.


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Review of

Ysguborwen Care Home

from Ron E (Husband of Resident) published on 24 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What more can I say? The staff are very polite and very caring, always smiling, making myself very confident, my wife is looked after very well and she is very happy and content. Thanks.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Oh thank you - it is a pleasure to look after the both of you - I will pass your comments on to the team!


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Review of

Ysguborwen Care Home

from M L (Daughter of Resident) published on 5 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my mother receives, the nursing staff are very friendly and you can approach them with anything you require. They are very helpful. I can't fault anything about the nursing home.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your very kind review - I will pass these comments onto our nursing team.


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Review of

Ysguborwen Care Home

from Helen L (Daughter of Resident) published on 30 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over three years in lilac unit and has settled far better than expected, she is well cared for by the experienced staff whose job can be challenging at times I'm sure. The activities team are very good, interacting with the residents and encouraging everyone to join
in with quizzes, bingo drawing and more. You are always welcomed when visiting, weather permitted the garden area is a lovely setting, we go up with the grandchildren and take a picnic, which my mother enjoys.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your kind comments - your mother has settled in and is now part of our Ysguborwen family.


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Review of

Ysguborwen Care Home

from A J (Daughter of Resident) published on 29 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are very happy with the care my mother is receiving to date in Ysguborwen Care Home!
She has been a resident there for over a year now and after a short while of settling in she now seems to be happy and content due to the care she is receiving! The staff are not only professional but
are also very friendly with her so all in all a good situation for her to be in!
Thanks, Ysguborwen Care Home.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your kind words, your mother has settled in and the staff are very fond of her.


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Review of

Ysguborwen Care Home

from D C (Son of Resident) published on 28 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since my mother moved into Ysguborwen Care Home just over two years ago, I have been absolutely delighted with the care she has received. All of the staff, without exception, have been amazing with her and nothing is ever too much trouble. Everyone is always friendly and supportive and I have been
kept informed at every stage when my mother has visited a GP, nurse, optician etc. I cannot commend it highly enough and am so glad that I chose Ysguborwen for my mam's care.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you D for your kind words - it is a pleasure to look after your lovely Mum here.


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Review of

Ysguborwen Care Home

from Katie B (Sister of Resident) published on 28 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always happy with the care our sister receives. She had a medical emergency in July that was dealt with efficiently. Now back at the home, ongoing treatment is going well. She seems happy and that is all that matters.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Katie for your kind words - you are all a huge part of our family here, a pleasure to be in your lives as well as care for your sister - thank you!


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Review of

Ysguborwen Care Home

from Julie B (Niece of Resident) published on 28 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am amazed at the care my Aunt has day in and day out. She is happy and looked after 100%, always smiling. Everyone is helpful, happy and welcoming even though she has only been in this nursing part for approximately 5 months after moving. Everywhere is spotlessly clean and tidy and very homely and
comfortable. Treated as if she's always been there. Everyone talks to her and she is never ignored when calling for someone. Excellent at all levels. Thank you.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Julie for your very lovely comments. Your aunt is a pleasure to look after, she is deeply loved here.


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Review of

Ysguborwen Care Home

from Gillian E (Daughter of Resident) published on 28 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy with the care that my mother receives. She is always clean and tidy and looks well cared for. The staff are always friendly and welcoming when I visit. I have no concerns and would highly recommend it to anyone looking for a care home for their loved one.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Gillian for your lovely review and your recommendation. It is our pleasure to look after your dear mum.


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Review of

Ysguborwen Care Home

from Sandra J (Daughter of Resident) published on 28 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very helpful and accommodating. The setting around the home is very picturesque and being able to go out in the wheelchair helps with the resident's morale. The accommodation is also very pleasant and very clean with lots of activities for the residents to enjoy if they want to.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Sandra for your lovely comments, we do pride ourselves on our gardens and believe our resident's lives are enhanced by the outdoors and boosting morale as you so rightly say.


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Review of

Ysguborwen Care Home

from Steve A (Son of Resident) published on 28 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is 9 years since my mother became a resident of Ysguborwen after suffering a major stroke. The care and support she receives from the nurses and carers is unparalleled. The staff are so friendly and welcoming and no matter the time of day you visit they are all working hard to ensure the comfort
of the residents. They have a fantastic entertainment and activity programme and I have been lucky enough to visit when a concert, or dancing, is going on. They have a wonderful garden area outside that is used extensively during the warmer months. The home is spotlessly clean, as is my mother's room and it is very obvious they treat my mother's space and personal items with the utmost respect. During what was a very difficult time Ysguborwen, with its staff and carers, have made it a lot more manageable.
I cannot recommend Ysguborwen highly enough and I will always be grateful for the care they have given to my mother.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Steve for your very lovely comments. Mum is a beautiful lady and it is clear she is loved by all the team, as are you.


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Review of

Ysguborwen Care Home

from A W (Daughter of Resident) published on 20 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing staff and activities coordinators. My mum has had the best respite care, the staff are wonderful, she has had a lovely time and I'm so sad she won't be staying as they have done so much for her.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your lovely comments and news that she will be staying now in Lilac and you can all visit and enjoy quality time with her.


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Review of

Ysguborwen Care Home

from Jayne P (Daughter of Resident) published on 20 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been at the home a few weeks. She has settled in very quickly due to the kindness and how welcoming the staff has been.
She was in hospital a long time and most days refused to get out of bed and slept all day. Since being at the home, she gets up every day and spends the day in the
main room with everyone else. She is usually one of the last ones to go to bed.
She has also enjoyed being in the beautiful gardens when the weather has permitted.
The staff and care are exceptional. We are informed of any health issues and GP advice or referrals are dealt with promptly.
Hopefully as time goes on Mum will start to join in with the activities and enjoy the fun the staff bring to the home.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your lovely comments - your special mum is settling in and I'm sure will soon be participating in our activity programme.


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Review of

Ysguborwen Care Home

from Karen P (Goddaughter of Resident) published on 20 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My godfather recently passed away whilst a resident in lilac unit, Ysguborwen. Ysguborwen had been his home for 2 years prior to his passing. The staff were always so friendly and caring not just to him but to me and my family. During the last 2 weeks of his life, they were nothing short of amazing,
went above and beyond to accommodate his every need whilst also supporting myself and showing so much compassion during this time. I have immense gratitude for the staff, who made a difficult time more bearable.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you - your godfather was a real character - I will relay your comments to the team in Lilac.


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Review of

Ysguborwen Care Home

from Tracy W (Daughter of Resident) published on 20 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a very keen gardener, winning awards for his beautiful garden. We thought this would be the best place for him. We were so right, always something going on inside and out. The staff are so welcoming and the care they provide is exceptional, good contact with us in regards to my dad's health
and wellbeing. Smiling faces always from receptionists to cleaners, I really enjoy visiting the nursing home it's a delight to see the residents enjoying activities and music.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your lovely comments - your Dad is a pleasure to look after.


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Review of

Ysguborwen Care Home

from Elaine T (Niece of Resident) published on 18 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ysguborwen are always welcoming, you can visit at any time. They are easygoing and work very hard, as whenever I visit the staff are always busy looking after the residents' every need and nothing is too much for them. There are activities going on on a regular basis and residents are moved around so
they engage with different residents. Rooms and daytime quarters are very clean and homely and always lovely and warm. Excellent!

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Good morning Elaine, thank you very much for this kind response. It is a pleasure to care for your aunt and so pleased you feel this way. We are constantly trying to improve on our services to care for loved ones. Staff will feel so appreciated by this, thank you.


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Review of

Ysguborwen Care Home

from Nicola G (Daughter of Resident) published on 27 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy our mam is extremely well cared for by the whole team on the lilac unit. Mam has got to know them all and feels relaxed and comfortable. Her room is always clean and cosy. Summertime is our favourite, taking mam for a picnic by the lake.
The staff are always so friendly and helpful.
Thank
you all.

Reply from Joshua Slator, Director at Ysguborwen Care Home

Thank you for your kind words, It really means so much to all the staff. I'm so glad you enjoy picnicking by the lake, it is such a special spot.


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Osborne Care Homes Ltd in North Somerset Osborne Care Homes Ltd in Rhondda, Cynon, Taff

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