Capital Care Homes in Swansea | 2 Care Homes

Review of
Ael-y-Bryn Care Home
from Joanne K (Daughter of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

I cannot thank the staff at Ael-y-Bryn enough. My mum has recently had to move into residential care which hasn't been an easy decision. However the staff made the transition so smooth and as stress free as possible. The manager is so friendly and approachable and always willing to listen to any anxieties

I had when mum moved to Ael-y-Bryn.
The activities coordinator who organises the entertainment is absolutely amazing - she brightens up my mums day and I'm so grateful for everything she does. With regards to the carers - they go above and beyond! They know my mum so well and treat her with respect and maintain her dignity at all times! All so kind and approachable and I know my mum on times can be very demanding. They have so much patience and I'm so so appreciative of each and everyone of them. Thank you all!

Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home

Thank you for writing us a review. The way you have handled this transition has been a credit to you all. It is our pleasure to support mum and the family.

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Review of
Ael-y-Bryn Care Home
from Chris E (Granddaughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

My grandmother was in this care home for over a year, and it's by far the best care home. All the staff are so friendly and welcoming, always there checking in on us. The care they gave my grandmother was absolutely outstanding. I highly recommend this care home; you will not be disappointed. Thank

you Ael-y-Bryn, for all your hard work.

Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home

Thank you for leaving us such a nice review. It was our pleasure to care for your wonderful grandmother and get to know such a lovely family.

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Review of
Ael-y-Bryn Care Home
from N E (Granddaughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

Excellent services; highly recommend to any other families who are considering a home for their loved ones. Very friendly, the staff are all so lovely and make you feel so welcome, the care they provided for my nan was outstanding can't thank them all enough.

Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home

We really appreciate you taking the time to leave us your feedback. The team will be really happy with your kind words, which I look forward to passing on to them. Take care.

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Review of
Ael-y-Bryn Care Home
from S E (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

Outstanding services, highly recommended. The staff are all so friendly, and the lovely atmosphere looked after my mother very well. I would recommend this home to any other families; the staff and management always make you feel welcome.

Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home

Thank you for your kind words and feedback. It was a pleasure caring for Mum and such a wonderful family.

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Review of
Swn-y-Gan
from I M (Wife of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

My husband has now been seven months in the care of Swn-y-Gan. He was admitted a very sick man. He has been nursed with such devotion. The outcome is a man participating in art therapy and interacting in social situations in a way I never thought possible again. The staff are like a family with a sick

relative. Their love of their work can reduce me to tears.

Reply from Kirsty Otten-Jones, Manager at Swn-y-Gan

Thank you for your kind words, really appreciate the feedback.

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Review of
Ael-y-Bryn Care Home
from N E (Son of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

A professional and happy environment creating a warm family atmosphere. Residents are treated with dignity. Good home cooking and positivity throughout.

Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home

Thank you for your feedback. We really appreciate it.

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Review of
Ael-y-Bryn Care Home
from A B (Daughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

My mother is very well looked after at Ael-y-Bryn. The team make a real effort to get to know each resident as an individual and treat them as such, remembering the small details such as how they like their cup of tea and where they like to sit. Any changes are noticed and acted on quickly so that the

level of care is always exactly what the resident needs at that time. Mum's recent recovery from a serious illness must be due in part to the prompt actions of the care home team. For me, however, the biggest point of difference is the sense of family at Ael-y-Bryn, not just for Mum but for us, her true family as well. Mum is treated with real affection and warmth by the whole team and as her daughter, I am always made to feel welcome at the home and that I'm a part of her daily life and ongoing care. I'm kept up to date with Mum's wellbeing and immediately told of any health concerns and included in any decisions to do with her care. All in all, Mum is happy and content at Ael-y-Bryn.

Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home

We take great pride in creating a family atmosphere not only for our residents but our families and staff team as well. It is fantastic to see you coming along and getting involved in our activities and entertainment events. Thank you for your kind words and ongoing support, will mean a lot to the whole team.

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Review of
Ael-y-Bryn Care Home
from David T (Brother of Resident) published on 10 January 2025

Submitted via Postal Card • Report

Overall Experience

Since my sister has been in the Ael-y-Bryn Care Home she has improved beyond my expectations. She has become more aware of everything more than I could have hoped. She's now more talkative and her health has improved beyond anything I could have wished for. The staff have been exemplary, caring and

look after everyone there. Her birthday was celebrated 2 weeks ago and the staff even provided a birthday cake for her and had candles on it as well. I cannot find the words of how grateful I am for the care she is receiving. Thank you everyone.

Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home

We had a great time celebrating your lovely sisters birthday and most importantly so did she. It really is our pleasure to care for and support her at Ael-y-bryn. We are lucky to support and meet so many wonderful residents and their relatives just like yourselves. Thank you for taking the time to leave us a review.

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Review of
Swn-y-Gan
from Helen G (Niece of Resident) published on 6 January 2025

Submitted via Website • Report

Overall Experience

The standard of care is five start. There is nothing to much for the staff. It's very much a family atmosphere.
As a visitor I am always offered tea coffee and cake.
The amount and variety of things happening and things to do amazing.
I can't recommend this place enough.

Reply from Kirsty Otten-Jones, Manager at Swn-y-Gan

We really appreciate your feedback and kind words. The review will be fed back to the staff.

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Review of
Ael-y-Bryn Care Home
from I G (Son of Resident) published on 19 December 2024

Submitted via Website • Report

Overall Experience

The staff are very friendly and welcoming, they always have time to engage with my dad and whether it's a small conversation to a full-blown sit-down and chat - I know they are willing to spend that time genuinely listening to him and his tales. Living away from Swansea I feel comforted in the knowledge

that my dad is safe in their hands. Also, they are quick to contact me should any issue arise with my dad.
Thank you for all your hard work - you don't get enough credit in my eyes.

Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home

Thank you for leaving us a review. We really appreciate your feedback. Dad is a pleasure to care for and his tales from days gone by always bring joy and laughter to us all.

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Review of
Swn-y-Gan
from Susan H (Wife of Resident) published on 2 December 2024

Submitted via Website • Report

Overall Experience

I wish to express my heartfelt thanks and gratitude to the dedicated staff at Swn Y Gan for their kindness, care and compassion shown to both my husband and myself during his stay.
We could not have asked for better.

Reply from Kirsty Otten-Jones, Manager at Swn-y-Gan

Thank you so much for your kind words, It was our absolute pleasure.

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Review of
Ael-y-Bryn Care Home
from Jennifer T (Niece of Resident) published on 2 December 2024

Submitted via Website • Report

Overall Experience

My aunt is receiving excellent care at Ael Y Bryn. The home provides a wide range of activities to keep the residents engaged. This includes singers, choirs and local primary schools visiting the home. As well as the in-house therapist who herself keeps the resides occupied. My aunt greatly enjoys all

of these which keeps her mind active.
She can be picky with her food but there is always a range of food for them to choose from.
The staff are always quick to react to any medical matters that arise which did happen to my aunt in recent months. The issue was identified and was acted upon promptly to resolve the matter.

Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home

Thank you for your kind words. It is our pleasure to care for your wonderful Aunt. We are so glad you are happy with the care and service we provide.

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Review of
Ael-y-Bryn Care Home
from Sian B (Daughter of Resident) published on 6 November 2024

Submitted via Website • Report

Overall Experience

I am over the moon and back with the care my mum receives and as a family, have been happy for the 2 whole years she's been in Ael-y-Bryn.
We are all cared for (our family included) by everyone. When we met originally with the management team who came to assess Mammy 2 years ago, we were told when

you decided for her to come and live at Ael-y-Bryn, as well as Mammy, you will also be classed and welcomed as our family. They weren't wrong, on every visit (we go on a daily basis) we are treated with love and every member of staff is welcoming and interested in us as her daughters,
We have an amazing relationship with every member of staff, they fill each day with happiness and love. We will forever be grateful and will love you and hold you in our hearts forever. Ael-y-Bryn!

Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home

Thank you for your wonderful comments. We pride ourselves on the care we give not just to our residents but their families as well. Your words will mean a lot to the whole team.

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Review of
Ael-y-Bryn Care Home
from Yvette D (Goddaughter of Resident) published on 6 November 2024

Submitted via Website • Report

Overall Experience

I cannot express how highly I recommend Ael-y-Bryn, it really is a home-from-home for the residents, staff are amazing, friendly and professional. Nothing is too much trouble for management who are always happy to help in any way they can. The food is amazing with a wide choice of variety. There is

always laughter, fun and games with activities and regular entertainment.
Friends and family are made to feel so welcome.

Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home

Lovely words. It is always our pleasure to look after anyone who comes into our home. Thank you.

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Review of
Swn-y-Gan
from D H (Husband of Resident) assisted by family/friend published on 20 September 2024

Submitted via Postal Card • Report

Overall Experience

Overall, as a family, we are very happy with the care for my wife. The staff on the whole are kind and considerate. However, communication between staff and shifts could be improved as messages from the family ie outings etc are not always relayed.

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Review of
Swn-y-Gan
from R P (Husband of Resident) published on 2 September 2024

Submitted via Postal Card • Report

Overall Experience

My wife has been cared for with love and respect.
The same love and respect has also been given to myself.
I appreciate the patience and time given to me when I need to talk about my wife's care and my own personal issues.

Reply from Simon Ford, Deputy manager at Swn-y-Gan

Thank you for your kind words, they mean a lot to the staff.

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Review of
Ael-y-Bryn Care Home
from Nikki C (Daughter of Resident) published on 13 August 2024

Submitted via Website • Report

Overall Experience

Thank you so much to all the wonderful staff who cared for my parent's during their time at Ael-y-Bryn.
Although Mam's stay was very brief I know she enjoyed every minute. The staff were brilliant with her.
When the manager first assessed Dad to decide whether he would be suitable Dad liked him straight

away. He enjoyed his chats until the decline in his health led to him needing nursing care.
A massive thank you goes out to the manager and his team for allowing a husband and wife to spend what was to become their last time together.
Precious memories.

Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home

Thank you for taking the time to leave a review. We really appreciate your feedback and kind words.

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Review of
Swn-y-Gan
from G P (Son of Resident) published on 7 August 2024

Submitted via Postal Card • Report

Overall Experience

I am extremely happy with the overall care provided to my mother in the 18 months or so she has been at Swn-y-Gan. However, there are areas of concern/things that could be improved. Very good staff have been leaving in recent months and these need to be replaced with the same level of experience and

care. For a long time, the wifi/internet was poor but this has now been addressed with a booster. The garden is not being looked after, lots of weeds, which is an eye sore, especially at the front. There used to be lots of different activities with monthly timetables but these are reduced with no timetable anymore. Finally, my mother likes to have sips of coffee but sometimes it's cold or too much milk. These are the reasons the overall experience is downgraded.

Reply from Simon Ford, Deputy manager at Swn-y-Gan

Thank you for your feedback and we will look into the areas you have identified. If you wish to speak to a member of the management team please do so and we can deal with any concerns or areas of improvement speedily.

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Review of
Swn-y-Gan
from P B (Daughter of Resident) published on 5 August 2024

Submitted via Postal Card • Report

Overall Experience

All the staff at Swn-y-Gan are amazing, special people! Unfortunately, my dear mother suffers with a difficult, sad illness, thankfully she is superbly cared for by all the wonderful staff with love and dignity. Swn-y-Gan gave us all the assurance, trust and answers needed to know. We were very fortunate

to have found this lovely nursing home. They also show caring concern for the family and are always on call for us. Thank you Swn-y-Gan for all the excellent care to my dear mother. We are one big family and you are simply the best. Thank you.

Reply from Simon Ford, Deputy manager at Swn-y-Gan

Thank you for your feedback and we will look into areas that have been raised, please feel free to speak to the management team at any time so we can speedily rectify things for your mum or you.

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Review of
Ael-y-Bryn Care Home
from C B (Son-in-law of Resident) published on 30 July 2024

Submitted via Postal Card • Report

Overall Experience

My mother-in-law required 24 hour care nearly 2 years ago and I feel my wife made the right decision in choosing Ael-y-Bryn to provide this care. Her mind is at rest knowing she is so well cared for on a daily basis, we as a family rest easy knowing she is loved and cared for by all the staff, they

truly are a good team.

Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home

Thank you for taking time to leave a review. We really appreciate it.

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Care Homes Owned by Capital Care Homes in Swansea

Capital Care Homes Locations in Swansea (2)

Capital Care Homes Reviews in Swansea (108)

Ael-y-Bryn Care Home

Ael-y-Bryn Care Home

Ael-y-Bryn Care Home

Ael-y-Bryn Care Home

Swn-y-Gan

Ael-y-Bryn Care Home

Ael-y-Bryn Care Home

Ael-y-Bryn Care Home

Swn-y-Gan

Ael-y-Bryn Care Home

Swn-y-Gan

Ael-y-Bryn Care Home

Ael-y-Bryn Care Home

Ael-y-Bryn Care Home

Swn-y-Gan

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Ael-y-Bryn Care Home

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