Care Homes Owned by Hafod Care Association

9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hafod Care Association
Hafod Care Association is a charitable, not-for-profit organisation which has care homes across South and West Wales.

All their homes are dementia friendly environments, as recognised by the Alzheimer’s Society. Activities and social events are at the heart of life at the home, helping residents to live life to the fullest. There are also strong links with local communities.

The company has an ethos of dignity and respect, which they put at the centre of all care services, keeping clients and their relatives abreast of major care decisions.

Hafod Care Association Locations (7)

 

7 Care Homes owned by Hafod Care Association

Sort by:
Picton Court Care Home

200 West Road, Nottage, Porthcawl CF36 3RT 

9.7 51 reviews
"Residents are treated as individuals with a clear care plan to follow. The unit is peaceful, indicating everyone is comfortable. All staff…"   Read all 51 reviews
Location Type Care Home

Picton Court Care Home is set in attractive, spacious grounds with beautiful coastal and countryside views for over 55s in Porthcawl, near Bridgend, south Wales. They focus on giving a great quality of life to everyone, whatever their abilities and needs… Read more about Picton Court Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Mental Health
  • 76 Rooms
Brocastle Manor Care Home

Brocastle, Ewenny, Bridgend CF35 5AU 

9.6 27 reviews
"My mother continues to receive excellent care within the home. She participates in most activities when available.…"   Read all 27 reviews
Location Type Care Home

Brocastle Manor Care Home provides the highest quality of both Dementia Nursing and General Nursing care. It is located on the outskirts of both the market towns of Bridgend and Cowbridge. The home is surrounded by rolling scenic countryside and is in… Read more about Brocastle Manor Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Mental Health
  • 80 Rooms
Cwmbran House Care Home

Five Locks Road, Pontnewydd, Cwmbran NP44 1AP 

9.5 35 reviews
"Dad took a while to settle in but he has now been here for several months and is very happy. The staff are kind, courteous and always…"   Read all 35 reviews
Location Type Care Home

Cwmbran House is one of the highest-rated care homes in Cwmbran, as reviewed by residents and their families. Cwmbran House Care Home is a purpose-built single-storey care home for over 65s in Pontnewydd, Cwmbran. It has 56 bedrooms across three separate… Read more about Cwmbran House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 56 Rooms
Plas y Garn Care Home

Park Gardens, Penygarn, Pontypool NP4 8DB 

9.0 37 reviews
"My mother has been in Plas y Garn for about 16 months and she is very well cared for there. She is happier than she has been for several…"   Read all 37 reviews
Location Type Care Home

Plas-y-Garn is an elderly care facility that specialises in providing residential and dementia care for people aged 65 and over. The home has two self-contained areas accommodating 16 dementia and 16 residential residents. The home's two communities… Read more about Plas y Garn Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 32 Rooms
Woodcroft Care Home

Abergele Road, Trowbridge, Cardiff CF3 1RS 

8.8 37 reviews
"Mum has been at this home nearly 5-6 years. She has settled in very well. When she arrived she was nonverbal. But now she is very settled…"   Read all 37 reviews
Location Type Care Home

Woodcroft is a 60-bed residential care home, which has specialist care and dementia care services in Cardiff. The accommodation provides a group of suites that provides the opportunity to care for people in a more personalised way. There are plenty… Read more about Woodcroft Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Mental Health
  • 60 Rooms
Ty Penrhos Care Home

2 Beddau Way, Ty Penrhos, Caerphilly CF83 2AX 

8.7 36 reviews
"Ty Penrhos stood out when I was looking for a place for my mum. She has been a resident since Sept 2023 and it proved to be the best place…"   Read all 36 reviews
Location Type Care Home

Ty Penrhos Care Home is a modern homely setting specialising in residential and nursing dementia care and a community for adults with physical disabilities. Positioned in the newly developed Castlegate area of Caerphilly, Ty Penrhos has been built to… Read more about Ty Penrhos Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 83 Rooms
Gwynfa Care Home

103 Station Road, Llanishen, Cardiff CF14 5UW 

10 reviews
"Very good care. Good activities and day trips to shopping, garden centres and pubs. Good food and staff are helpful.…"   Read all 10 reviews
Location Type Care Home

Gwynfa is a specialist accommodation setting that provides care for 17 people in the quiet Llanishen area of Cardiff. There are excellent links to local transport and amenities. 24-hour care and support are offered at this high-quality residency… Read more about Gwynfa Care Home

  • Care Provided
  • Residential
  • Learning Disability
  • Mental Health
  • Younger Adults
  • 17 Rooms

Hafod Care Association Reviews (233)

9.2
Hafod Care Association has a Group Review Score of 9.2 (9.220) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hafod Care Association must have a Review Score.

Overall Experience

  • 16
  • 3
  • 1
  • 0
  • 0

Date Published

233
23
45
71
162
Review of

Cwmbran House Care Home

from N P (Granddaughter of Resident) published on 20 March 2025
Overall Experience  Overall Experience 5.0 out of 5

This care home is beautiful.. the staff are amazing and so helpful and friendly. Everywhere you walk it smells beautiful and the care is second to none. I feel happy and safe my grandma will be looked after with the best care.
Thank you all so much for your hard work!!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Picton Court Care Home

from Jacqueline W (Wife of Resident) published on 4 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Residents are treated as individuals with a clear care plan to follow. The unit is peaceful, indicating everyone is comfortable. All staff including laundry and cleaning staff are friendly, polite and considerate to residents. The unit is warm, well-lit and airy. Food is well prepared and well presented,
drinks are plentiful throughout the day. Activities are frequent for those who want to and are able to take part. Clothes are laundered well and hung in the wardrobe, well done everyone!

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for taking the time to write a review and we really appreciate your kind words. Very best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Cwmbran House Care Home

from A P (Daughter of Resident) published on 18 February 2025
Overall Experience  Overall Experience 4.0 out of 5

Cwmbran House Care Home has provided our mother with a safe place to live for the past 10 months. Mum has dementia and has the space to walk around as the corridors are long which gives her freedom and a certain amount of independence. The garden which is accessible from the communal room is wonderful
during winter and summer and provides a safe space. As a family, we are very pleased with mum's care and I could recommend this care home.

Reply from Carolann Jones, Customer Engagement Lead at Cwmbran House Care Home

Thank you for your lovely review. We will pass your comments onto the colleague team. We are pleased that your mum has settled in well at Cwmbran House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brocastle Manor Care Home

from Jeffrey R (Son of Resident) published on 18 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother continues to receive excellent care within the home. She participates in most activities when available.

Reply from Carolann Jones, Customer Engagement Lead at Brocastle Manor Care Home

Thank you for your review. We will pass on your comments to the colleague team at Brocastle.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodcroft Care Home

from C H (Daughter of Resident) published on 4 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been at this home nearly 5-6 years. She has settled in very well. When she arrived she was nonverbal. But now she is very settled and speaks well. Staff are fantastic, always happy to assist. It's a very welcoming home. No smells, very clean. I'm very pleased with the home Mum is in. Thank
you staff.

Reply from Carolann Jones, Customer Engagement Lead at Woodcroft Care Home

Thank you for your review. We are pleased that your mum has settled in lovely at Woodcroft and we will pass your comments onto the colleague team. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brocastle Manor Care Home

from Francis J (Wife of Resident) published on 4 February 2025
Overall Experience  Overall Experience 5.0 out of 5

The period under review reaffirms that the performance of the unit continues to please. As this period covers the festive season, once again, "the team" performed exceptionally well and on Christmas Day, in particular, yet again "the team" excelled. The fayre was exceptional but what impressed me the
most was that, despite their "early hours in preparation", the chefs found the time to circularise the residents to see if all was ok. Well done.

Reply from Carolann Jones, Customer Engagement Lead at Brocastle Manor Care Home

Thank you for your lovely review, we are pleased that you are happy with the level of service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Plas y Garn Care Home

from David C (Son of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Plas y Garn for about 16 months and she is very well cared for there. She is happier than she has been for several years and gets on very well with all the staff, and other residents. I am always made to feel welcome when I visit, usually twice a week.
Keep up the good work.

Reply from David Daniels, Home Manager at Plas y Garn Care Home

Thank you for your kind words. It is always a pleasure to see you at the home and certainly brightens up your mother's day.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodcroft Care Home

from G G (Daughter-in-law of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I would like the thank everyone for the excellent care given to my mother-in-law which is down to the staff. She enjoys the food, the entertainment and the respect they show her. She says it's home from home. Well done Woodcroft.

Reply from Carolann Jones, Customer Engagement Lead at Woodcroft Care Home

Thank you for you review. Your comments will be passed onto the colleague team at Woodcroft.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brocastle Manor Care Home

from Johanne S (Daughter of Resident) published on 22 January 2025
Overall Experience  Overall Experience 5.0 out of 5

No complaints. All very helpful.

Reply from Carolann Jones, Customer Engagement Lead at Brocastle Manor Care Home

Thank you for your review. We will pass your comments on to the team at Brocastle.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Cwmbran House Care Home

from Louise D (Relative of Resident) published on 15 January 2025
Overall Experience  Overall Experience 4.0 out of 5

My relative is treated with great kindness and respect, all the staff seem to genuinely care about the residents. Family members are made welcome at any time and are contacted immediately regarding any issues.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Ty Penrhos Care Home

from E B (Granddaughter of Resident) published on 2 January 2025
Overall Experience  Overall Experience 3.0 out of 5

I'm happy with the care my Nan is receiving, she seems happy in the care home and likes the carers around her. Always lots of activities going on for the residents to take part in and a different variety of foods throughout the week for them to eat.

Reply from Karen Davis, Manager at Ty Penrhos Care Home

Thank you for your kind review. I am pleased that you are happy with the care your nan is receiving and the activities which are varied to accommodate individual residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Cwmbran House Care Home

from H D (Son of Resident) published on 26 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Dad took a while to settle in but he has now been here for several months and is very happy. The staff are kind, courteous and always helpful. The food/restaurant is first class.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Cwmbran House Care Home

from C L (Daughter-in-law of Resident) published on 24 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Really pleased that my mother in law has such good care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Picton Court Care Home

from V P (Cousin of Resident) published on 26 November 2024
Overall Experience  Overall Experience 4.0 out of 5

Happy with the care, no complaints at all.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review and I really appreciate it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Picton Court Care Home

from Caroline C (Sister of Resident) published on 25 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Very happy with my brother's care, as he is.
Staff are friendly and helpful towards the family, are very approachable.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your feedback and I really appreciate it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brocastle Manor Care Home

from Steven M (Brother of Resident) published on 25 November 2024
Overall Experience  Overall Experience 5.0 out of 5

We have been very satisfied since my sister has been in the home, she seems very happy there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Ty Penrhos Care Home

from J E (Daughter of Resident) published on 18 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Ty Penrhos stood out when I was looking for a place for my mum. She has been a resident since Sept 2023 and it proved to be the best place for her. The staff show care and kindness and understand her frustrations due to her Alzheimer's. The whole place is always clean and has a pleasant calm atmosphere.
When she moved from residential to nursing the staff went out of their way to make it as easy as possible. They arrange lots of activities which the residents all seem to enjoy. I can't praise them enough.

Reply from Karen Davis, Manager at Ty Penrhos Care Home

Thank you for your kind words and I'm glad your mum has settled well and enjoys all the activities.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brocastle Manor Care Home

from Jonathan P (Godson of Resident) published on 14 November 2024
Overall Experience  Overall Experience 5.0 out of 5

My relative was at Brocastle for 14years, she was so happy and well looked after throughout her time at the home, it truly was her home in every way. The staff quickly became her 'Brocastle family' greeting her every day with a big smile, whilst helping her to continue doing what she enjoyed and maintain
her independence for as long as possible. She was treated with care, compassion and dignity at all times by every member of staff at the home and they go above and beyond to care for the residents at all times. The staff were not only there to reassure her when she felt low but also to sing and laugh with her when there were concerts.
We were so happy with the care our relative received at the home, which was always a great reassurance for us as a family. During her last days at the home she was treated with so much love, compassion and dignity, the staff were so professional and caring at such a difficult time, something we will be forever grateful for.
Thank you team Brocastle.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brocastle Manor Care Home

from Susan P (Daughter of Resident) published on 6 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Dad was given a temporary place at Brocastle Manor Care Home after being transferred from the local hospital while we looked for a nursing home in the area. Once he had been there a couple of weeks, we stopped looking. The home itself is in lovely surroundings - the gardens, residents' rooms and communal
areas are very clean and well-maintained. But what really impressed us was the team at Brocastle. The staff are simply wonderful and so patient and kind - from the lovely ladies on reception, the healthcare assistants, the nurses, the cleaners and laundry staff - Dad got to know them all. Dad had a keen sense of humour and really enjoyed having a chat and a joke - he regarded them as friends.
As Dad grew increasingly frail, the home adapted to his needs and did everything to make him comfortable. We cannot thank them enough for the care they gave Dad, especially in the last few weeks. I wouldn't hesitate in recommending Brocaste.

Reply from Carolann Jones, Customer Engagement Lead at Brocastle Manor Care Home

Thank you for taking the time to write a review about Brocastle and for your kind words. We're so pleased you were happy with the care given to Dad. Your dad was such a gentleman who was adored by all. Our staff team work hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Plas y Garn Care Home

from Mark P (Son of Resident) published on 24 October 2024
Overall Experience  Overall Experience 5.0 out of 5

My father was placed at Plas y Garn earlier this year. It is fair to say that he did not want to go into a care facility. He has been supported with empathy and care to adjust to his new environment and is receiving excellent ongoing care from the staff at Plas y Garn. He eats well from a varied menu,
and his daily needs are all being met. The staff are friendly and courteous, and the family have been kept informed of his general well-being, any issues are brought to our attention promptly and solved with a minimum of fuss. It is a relief that he is in a safe, supportive, and caring environment and we are very happy with the care he is being given by everyone at Plas y Garn.

Reply from David Daniels, Home Manager at Plas y Garn Care Home

Thank you for your kind words. It can be a difficult time, not just for the resident, but also for the family. We strive to support everyone including families. Whatever we can do to make the adjustment as smooth as possible and make people feel comfortable.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Loading...

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Frequently Asked Questions about Hafod Care Association

How many Care Homes does Hafod Care Association own?

Hafod Care Association own 7 Care Homes.

Which Hafod Care Association Care Homes have the highest review score?

Picton Court Care Home, Brocastle Manor Care Home & Cwmbran House Care Home have the highest review score.