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Care Homes Owned by Hafod Care Association in Bridgend

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hafod Care Association in Bridgend

Only the locations & reviews in Bridgend for Hafod Care Association are showing below.

View the details of all 7 locations (with 239 reviews) owned by Hafod Care Association

Hafod Care Association Locations in Bridgend (2)

 

2 Care Homes owned by Hafod Care Association in Bridgend

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Picton Court Care Home

200 West Road, Nottage, Porthcawl CF36 3RT 

9.8 53 reviews
"My mother who is now 104 years old, has been in Picton Court since she was 101 years old. On my frequent visits I have found the staff to…"   Read all 53 reviews
Location Type Care Home

Picton Court Care Home is set in attractive, spacious grounds with beautiful coastal and countryside views for over 55s in Porthcawl, near Bridgend, south Wales. They focus on giving a great quality of life to everyone, whatever their abilities and needs… Read more about Picton Court Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Mental Health
  • 76 Rooms
Brocastle Manor Care Home

Brocastle, Ewenny, Bridgend CF35 5AU 

9.6 27 reviews
"My mother continues to receive excellent care within the home. She participates in most activities when available.…"   Read all 27 reviews
Location Type Care Home

Brocastle Manor Care Home provides the highest quality of both Dementia Nursing and General Nursing care. It is located on the outskirts of both the market towns of Bridgend and Cowbridge. The home is surrounded by rolling scenic countryside and is in… Read more about Brocastle Manor Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Mental Health
  • 80 Rooms

Hafod Care Association Reviews in Bridgend (80)

9.3
Hafod Care Association has a Group Review Score of 9.3 (9.299) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hafod Care Association must have a Review Score.

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Review of

Picton Court Care Home

from R M (Son of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who is now 104 years old, has been in Picton Court since she was 101 years old. On my frequent visits I have found the staff to be friendly and efficient and have a very caring attitude to the residents. My mother is happy at Picton Court. I would recommend the home to any family looking for
a good home for an elderly loved one.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for taking the time to write a review and we really appreciate your kind words. Best wishes.


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Review of

Picton Court Care Home

from E H (Daughter of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you enter Picton Court you are given a warm welcome from all the staff. As my mother needs 24 hour nursing care, this is given with dignity and sincerity. I cannot thank them all for giving me peace of mind knowing my mother is well looked after and in a safe environment I have dealt with
the nurses, carers, receptionist, kitchen and maintenance team and all have been wonderful and nothing is to much trouble. Knowing my mother is happy in her new surroundings, makes me happy. Thank you and well done to everyone at Picton Court.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for taking the time to write a review and we really appreciate your kind words. Very best wishes.


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Review of

Picton Court Care Home

from Jacqueline W (Wife of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents are treated as individuals with a clear care plan to follow. The unit is peaceful, indicating everyone is comfortable. All staff including laundry and cleaning staff are friendly, polite and considerate to residents. The unit is warm, well-lit and airy. Food is well prepared and well presented,
drinks are plentiful throughout the day. Activities are frequent for those who want to and are able to take part. Clothes are laundered well and hung in the wardrobe, well done everyone!

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for taking the time to write a review and we really appreciate your kind words. Very best wishes.


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Review of

Brocastle Manor Care Home

from Jeffrey R (Son of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother continues to receive excellent care within the home. She participates in most activities when available.

Reply from Carolann Jones, Customer Engagement Lead at Brocastle Manor Care Home

Thank you for your review. We will pass on your comments to the colleague team at Brocastle.


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Review of

Brocastle Manor Care Home

from Francis J (Wife of Resident) published on 4 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The period under review reaffirms that the performance of the unit continues to please. As this period covers the festive season, once again, "the team" performed exceptionally well and on Christmas Day, in particular, yet again "the team" excelled. The fayre was exceptional but what impressed me the
most was that, despite their "early hours in preparation", the chefs found the time to circularise the residents to see if all was ok. Well done.

Reply from Carolann Jones, Customer Engagement Lead at Brocastle Manor Care Home

Thank you for your lovely review, we are pleased that you are happy with the level of service.


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Review of

Brocastle Manor Care Home

from Johanne S (Daughter of Resident) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No complaints. All very helpful.

Reply from Carolann Jones, Customer Engagement Lead at Brocastle Manor Care Home

Thank you for your review. We will pass your comments on to the team at Brocastle.


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Review of

Picton Court Care Home

from V P (Cousin of Resident) published on 26 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the care, no complaints at all.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review and I really appreciate it.


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Review of

Picton Court Care Home

from Caroline C (Sister of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with my brother's care, as he is.
Staff are friendly and helpful towards the family, are very approachable.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your feedback and I really appreciate it.


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Review of

Brocastle Manor Care Home

from Steven M (Brother of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very satisfied since my sister has been in the home, she seems very happy there.

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Review of

Brocastle Manor Care Home

from Jonathan P (Godson of Resident) published on 14 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was at Brocastle for 14years, she was so happy and well looked after throughout her time at the home, it truly was her home in every way. The staff quickly became her 'Brocastle family' greeting her every day with a big smile, whilst helping her to continue doing what she enjoyed and maintain
her independence for as long as possible. She was treated with care, compassion and dignity at all times by every member of staff at the home and they go above and beyond to care for the residents at all times. The staff were not only there to reassure her when she felt low but also to sing and laugh with her when there were concerts.
We were so happy with the care our relative received at the home, which was always a great reassurance for us as a family. During her last days at the home she was treated with so much love, compassion and dignity, the staff were so professional and caring at such a difficult time, something we will be forever grateful for.
Thank you team Brocastle.

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Review of

Brocastle Manor Care Home

from Susan P (Daughter of Resident) published on 6 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was given a temporary place at Brocastle Manor Care Home after being transferred from the local hospital while we looked for a nursing home in the area. Once he had been there a couple of weeks, we stopped looking. The home itself is in lovely surroundings - the gardens, residents' rooms and communal
areas are very clean and well-maintained. But what really impressed us was the team at Brocastle. The staff are simply wonderful and so patient and kind - from the lovely ladies on reception, the healthcare assistants, the nurses, the cleaners and laundry staff - Dad got to know them all. Dad had a keen sense of humour and really enjoyed having a chat and a joke - he regarded them as friends.
As Dad grew increasingly frail, the home adapted to his needs and did everything to make him comfortable. We cannot thank them enough for the care they gave Dad, especially in the last few weeks. I wouldn't hesitate in recommending Brocaste.

Reply from Carolann Jones, Customer Engagement Lead at Brocastle Manor Care Home

Thank you for taking the time to write a review about Brocastle and for your kind words. We're so pleased you were happy with the care given to Dad. Your dad was such a gentleman who was adored by all. Our staff team work hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed on to the team.


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Review of

Picton Court Care Home

from Brenda M (Wife of Resident) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has settled into the home and is doing very well. He sometimes thinks he's in a hotel, which is not a bad thought. He eats well and is looked after with great care, which is a blessing for me.

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Review of

Picton Court Care Home

from Sian M (Daughter of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in very well at Picton Court since transferring from hospital. The staff are very caring and ensure Mum is well looked after despite her physical disabilities.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for your review and I really appreciate it.


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Review of

Picton Court Care Home

from James B (Son of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Comfortable with good staff.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for your feedback and I really appreciate it.


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Review of

Picton Court Care Home

from G M (Husband of Resident) published on 14 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I find it difficult to give an honest/personal view of the care home since I have no experience of any family members being in care or the price of it, it is satisfactory. My wife has been in Picton Court for 4 weeks and I have completed my answers with her help. I have at times thought there was not
enough staff available to assist my wife in toileting and mobility.

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Review of

Picton Court Care Home

from D J (Son-in-law of Resident) published on 21 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been here 4 months and has settled in well, has nothing but praise for staff and loves the food. We find everyone so helpful, it's just a great place for her. It gives us peace of mind as she is looked after brilliantly. Thank you, Picton.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for your feedback and we really appreciate it.


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Review of

Brocastle Manor Care Home

from B O (Husband of Resident) published on 5 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for over 4 years and in all that time she has had excellent care from all the staff. The room she is in is small (to be expected) but adequate for her needs.

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Review of

Brocastle Manor Care Home

from P T (Niece of Resident) published on 3 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Brocastle Manor Care Home has been a wonderful, welcoming home for my aunt in the last year of her life. The setting is lovely, with large and peaceful grounds, comfortable living areas, and good food that is readily available. The staff are excellent - helpful, kind, and patient, and clearly value
their residents highly.
Before coming here, my aunt had been living alone, and her physical and mental health had deteriorated hugely. Brocastle really did give her a new lease on life, with the difference noticeable almost immediately, and gave me real peace of mind that she was safe, well-cared-for, and most importantly happy during her last months.
After her final stroke, the staff were ready to welcome her back to provide her end-of-life care, and when it became clear that this wasn't possible, they made it easy for us to close out her room. They even took the time to offer their condolences and stories of happy memories of her, which was truly appreciated at such a sad time.

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Review of

Picton Court Care Home

from Mark E (Son of Resident) published on 2 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Picton Court coming up a year. On entry, we did not think she had long to live. Luckily she is still with us and I believe it is down to the constant good quality care and support of Picton Court nursing and care team. The long-term employees here are a testament to how good this
place is. Familiar faces, clean environment, good food and entertainment all help my mum's quality of life and wellbeing.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review; it is appreciated by all the staff at the home.


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Review of

Picton Court Care Home

from K L (Daughter of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for six months. We have seen an improvement in his physical looks. The care team are lovely. He seems settled but doesn't know where he is due to his dementia.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review; it is appreciated by all the staff.


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