Care Homes Owned by Integra Community Living Options Ltd in Cardiff
Only the locations & reviews in Cardiff for Integra Community Living Options Ltd are showing below.
View the details of all 8 locations (with 2 reviews) owned by Integra Community Living Options Ltd
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Integra Community Living Options Ltd Locations in Cardiff (3)
130a Pencisely Road, Llandaff, Cardiff CF5 1DR
- Care Provided
- Residential
- Older Person Care
- Learning Disability
- Mental Health
- Detention under Mental Health Act
- Younger Adults
- 5 Rooms
Radyr Court, Llandaff, Cardiff CF5 2QF
- Care Provided
- Residential
- Older Person Care
- Mental Health
- Detention under Mental Health Act
- Younger Adults
- Substance Misuse
- 10 Rooms
Integra Community Living Options Ltd Reviews in Cardiff (2)
Reviews Posted for members of Integra Community Living Options Ltd
Ty Newydd
from D M (Resident) published on 22 August 2022Submitted via Website • Report
Overall Experience
1.0 out of 5
It often smells offensive and is dirty, and is poorly maintained with frequent requests for maintenance repairs which are neglected for months at a time.
Safeguarding procedures are not adhered to and all the current service users
A few staff are friendly and empathetic, but on the whole, they are lacking in either the training, the experience, or the inclination to support clients to rehabilitate, which is a real shame because the house has so much potential: spacious rooms with en-suites in a lovely location near to many local amenities.
If you would like to be treated with dignity/respect/compassion and to not be constantly judged, labelled, or denied the support you need to overcome your mental health problems, I urge you not to reside here at any cost.
Reply from Leanne Provoost, HR and Operations Coordinator at Ty Newydd
Thank you for taking the time to bring your experience to our attention, our aim is to provide the best possible care to those we support and it is something we take very seriously. We are sorry that you feel the experience did not meet your expectations.
We do not have any record of any formal complaint being made, a senior member of the management team is available to discuss this further and will be in contact in due course.
We would however like to clarify that the service is not currently under any form of investigation and maintenance plans are in place with reactive maintenance issues dealt with on an ongoing basis as they arise.
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Riversdale House
from Jamie H (Resident) published on 25 May 2022Submitted via Website • Report
Overall Experience
5.0 out of 5
The other boy's there are easy to get along with. Just want to say thanks for making me feel welcome.
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Treated with Dignity
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Awards / Recognitions (0)
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