Care Homes Owned by Shaw Healthcare

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Shaw Healthcare
Shaw healthcare provides a spectrum of care services for vulnerable adults in a variety of settings. Their care is delivered through a combination of skilled, well trained staff, inspirational managers and leadership that gives people confidence and a strong sense of their own value. This generates a passion among staff to provide the best possible care and support for all customers.

Shaw now employs over 4,500 people to provide care to over 3,000 individuals in registered care homes, hospitals, supported living arrangements, retirement schemes and domiciliary care settings.

Shaw has forged successful partnerships with Primary Care Trusts (PCTs) and Social Care teams across England, Wales and Scotland, developing care services and facilities for adults, older people and those with dementia and complex needs at the request of care commissioners.

They promote their brand through three values; wellness, happiness and kindness and these are the central thread that runs throughout all they do.

Shaw Healthcare Locations (61)

 

61 Care Homes, Adult Day Care Centres and Extra Care Housing owned by Shaw Healthcare

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Cartref Care Home

Brecon Road, Hay-on-Wye, Hereford HR3 5PJ 

9.7 34 reviews
"All the staff are well trained and genuinely caring. The communication between the staff and family is excellent and the manager is…"   Read all 34 reviews
Location Type Care Home

Cartref is set in a rural area, surrounded by beautiful countryside and close to the river Wye. It is a small friendly home with an experienced and unified staff team. The residents are at the centre of everything they do and they wish to treat each… Read more about Cartref Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 23 Rooms from £1,181 / week
Ashfield House

Ashfield Avenue, Raunds, Wellingborough NN9 6DX 

9.7 48 reviews
"My friend was very well cared for and treated with dignity at all times. We were always made welcome by staff, who remembered who we were…"   Read all 48 reviews
Location Type Care Home

Ashfield House is part of the innovative and expanding Shaw Healthcare portfolio, known throughout the healthcare industry for the high levels of care their facilities provide to elderly and fragile individuals. The home's forty bedrooms are open… Read more about Ashfield House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 40 Rooms from £1,278 / week
Prestemede Care Home

Townend, Presteigne LD8 2DE 

9.7 27 reviews
"I helped my mum to travel to Prestemede Care Home for 2 weeks respite, the staff are so kind. We had a warm welcome, nothing was too much…"   Read all 27 reviews
Location Type Care Home

Prestemede offers high quality residential care for older people including long-term, residential, palliative, convalescence and respite care. Highly trained and experienced care assistants provide round-the-clock care and support. Located in a quiet… Read more about Prestemede Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 12 Rooms from £1,131 / week
Abbott House

Glapthorn Road, Oundle, Peterborough PE8 4JA 

9.6 60 reviews
"Both my parents are now residents of Abbott House and they couldn't be happier. The care they receive is excellent and nothing is too much…"   Read all 60 reviews
Location Type Care Home

Abbott House Care Home is located in a pleasant residential area on the outskirts of Oundle, in Northamptonshire, where it specialises in a versatile elderly care service that includes admissions from people with serious mobility issues or dementia-related… Read more about Abbott House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 40 Rooms from £1,283 / week
Maes-y-Wennol Care Home

Llangurig Road, Llanidloes SY18 6ES 

9.6 22 reviews
"My mother has been at Maes-Y-Wennol for 6 months now and I can only say how lovely everyone is. All aspects of care and daily living are of…"   Read all 22 reviews
Location Type Care Home

Situated in the heart of the spectacular Welsh countryside close to the picturesque town of Llanidloes, Maes-y-wennol is surrounded by beautiful landscaped gardens, including a furnished patio area and sensory garden with breathtaking views.… Read more about Maes-y-Wennol Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 29 Rooms from £1,057 / week
Wellesley Road Care Home

1 Wellesley Road, London NW5 4PN 

9.5 25 reviews
"As a family we cannot be happier that our mother is now a resident at Wellesley Road. The staff are OUTSTANDING! Calm, kind, and…"   Read all 25 reviews
Location Type Care Home

Wellesley Road Home is a homely accommodation run by Shaw Healthcare, whose care team is skilled in providing personalised care for older people and also specialise in dementia care. All beds are allocated via Camden Social Services. The Shaw Healthcare… Read more about Wellesley Road Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • 60 Rooms
Maitland Park Care Home

Maitland Park Road, Maitland Villas, London NW3 2DU 

9.5 13 reviews
"My mother moved to Maitland Park in October 2024 and has settled in very wel She is very happy with the whole set up here. It makes my…"   Read all 13 reviews
Location Type Care Home

Maitland Park Care Home is a charming accommodation, registered for up to sixty residents all of whom receive a detailed care plan that is tailored to their specific needs. Residents have the privacy of en-suite bedrooms and their own shower, while… Read more about Maitland Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 60 Rooms
Market Lodge

Ledbury Community Health & Care, Market Street, Ledbury HR8 2AQ 

9.5 13 reviews
"Excellent service, long may it carry. My brother sees the staff as part of his family and Market Lodge as his home as he tells me every…"   Read all 13 reviews
Location Type Care Home

Market Lodge is a specialist acquired brain injury care centre providing cost-effective quality accommodation for adults aged 18 and over seeking short or long stay services. The facility provides care and therapeutic support for people who have received… Read more about Market Lodge

  • Care Provided
  • Nursing
  • Residential
  • Learning Disability
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 10 Rooms
Woodview House Nursing Home

Waugh Drive, Hagley Road, Hayley Green, Halesowen B63 1EN 

9.5 10 reviews
"My dear mom has been a resident at Woodview House for over 2 years now and cannot rate it highly enough. From The Manager, to the fantastic…"   Read all 10 reviews
Location Type Care Home

Woodview House is a specialist care home that is suitable for a wide range of personal care and rehabilitation needs, with a friendly service and homely surroundings making it an ideal accommodation in which to spend a relaxing retirement. Each individual… Read more about Woodview House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • 24 Rooms
The Martlets

Fairlands, East Preston, Littlehampton BN16 1HS 

9.4 34 reviews
"I found The Martlets to be conducive to my brother's needs. The staff were attentive and informative. My brother's room is sufficient in…"   Read all 34 reviews
Location Type Care Home

The Martlets Care Home is situated in the West Sussex coastal town of East Preston, close to all its shops and amenities. The superb purpose built home opened in 2009 and has 8 separate self-contained wings each providing residents with their own spacious… Read more about The Martlets

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 80 Rooms from £1,457 / week
Orchard Place

Leadon Bank, Orchard Lane, Ledbury HR8 1BY 

9.3 6 reviews
"I have come to this home for a trial run with the view to spending respite care in the future and I have been most impressed with my stay…"   Read all 6 reviews
Location Type Care Home

Leadon Bank carers adhere to professional care standards, highly trained to be up-to-date with care packages that promote independence and embrace innovation wherever possible. The residence is organised so as to achieve a homely atmosphere and versatile… Read more about Orchard Place

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • 10 Rooms
Wood House

Wigton Crescent, Southmead, Bristol BS10 6DA 

9.3 15 reviews
"Wonderful staff, helpful friendly and thoughtful. Residents are always in great spirits which in my experience is pretty rare. The…"   Read all 15 reviews
Location Type Care Home

A highly-specialized Bristol care home, Wood House is capable of maintaining an enjoyable care environment for people suffering from learning disabilities, autism, sensory impairment and challenging behavior The care team are trained and experienced… Read more about Wood House

  • Care Provided
  • Residential
  • Learning Disability
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 16 Rooms
Urmston House

565 Hareclive Road, Hartcliffe, Bristol BS13 0LU 

9.3 5 reviews
"A care home like no other with the emphasis on home! My aunt has resided at Urmston House for just over eight years. The level of care and…"   Read all 5 reviews
Location Type Care Home

Urmston House is a Bristol care home that specialises in looking after people with physical and learning disabilities, with a wide range of resources and community contacts to draw upon. The service is regulated by the Care Quality Commission and… Read more about Urmston House

  • Care Provided
  • Nursing
  • Residential
  • Learning Disability
  • Physical Disability
  • Younger Adults
  • Sensory Impairment
  • 6 Rooms
Springbank

1 Charlton Lane, Brentry, Bristol BS10 6SG 

9.3 3 reviews
"My brother has loved living at Springbank where he has been supported and cared for over the last ten years, as have I, as his sister. We…"   Read all 3 reviews
Location Type Care Home

Springbank Residential Home specialises in caring for eleven individuals who have learning disabilities, some of whom may need a home with wheelchair access. The service's aim is to empower users within both a safe and secure social environment and… Read more about Springbank

  • Care Provided
  • Residential
  • Learning Disability
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 11 Rooms
Llys Hafren Care Home

Severn Road, Welshpool SY21 7AR 

9.2 34 reviews
"Having lived in her current home for 69 years it was a great upheaval for Mum to move into a care home. However, she has only been there…"   Read all 34 reviews
Location Type Care Home

Llys Hafren offers a range of care plans for short or long term needs. Staff have been trained to provide individualised 24 hour care in a professional and caring manner while focusing on the independence and dignity of each resident. The home offers… Read more about Llys Hafren Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms from £1,242 / week
Froome Bank

Tower Hill, Bromyard HR7 4DF 

9.1 11 reviews
"My wife who has been in the home for 5 years this March has surprised me and my family, by her willpower to stay with us after her illness…"   Read all 11 reviews
Location Type Care Home

Froome Bank Residential Home is a countryside facility where eighteen elderly people, some with dementia and physical disabilities, enjoy a modern and efficient care service. Personal care packages enable each individual to enjoy a service that is… Read more about Froome Bank

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 18 Rooms
The Hawthorns Nursing Home

Church Street, Evesham WR11 1EP 

7.6 25 reviews
"I cannot fault this care home in any way. The staff are so friendly, and all go out of their way to be kind and patient; all have a high…"   Read all 25 reviews
Location Type Care Home

Evesham care home, The Hawthorns, is dedicated to improving the lifestyles and well-being of elderly people who are living with a form of a dementia, while working closely with families and loved ones in the process. The Hawthorns has received a much… Read more about The Hawthorns Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • 46 Rooms from £1,409 / week
Cwm Celyn Nursing Home

High Street, Blaina, Abertillery NP13 3AQ 

8.5 3 reviews
"Son has been a service user for 14 years, over this period we have all been treated with respect. Any issues have been resolved in a…"   Read all 3 reviews
Location Type Care Home

Cwm Celyn Nursing Home is a specialist facility for people with complex needs. The facility has been purpose-built to support a wide range of needs, with specialist carers employed to pursue innovative supported-living schemes hailed as the future… Read more about Cwm Celyn Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Mental Health
  • Younger Adults
  • 24 Rooms
Leadon Bank

Orchard Lane, Ledbury HR8 1BY 

8.4 6 reviews
"My father has been at Leadon Bank for a number of years and receives care from the staff with all aspects of his living. His carers are…"   Read all 6 reviews
Location Type Extra Care Housing

Leadon Bank is an innovative extra care property, purpose-built to suit modern forms of care and to promote the independence of older people. Consisting of fifty-three properties, Leadon Bank combines the benefits of homely living areas and spacious… Read more about Leadon Bank

Hollybush House

John Corbett Drive, Off Vicarage Road, Stourbridge DY8 4HZ 

8.2 6 reviews
"My mom was discharged to Hollybush to get her stronger for coming home. Unfortunately she deteriorated and was moved to palliative care at…"   Read all 6 reviews
Location Type Care Home

Hollybush House Specialist Care Home is a modern and innovative care service that looks to implement high-quality care techniques that are of benefit to elderly people with care needs, including dementia and mobility issues, and for others needing rehabilitation. A… Read more about Hollybush House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • 24 Rooms
Llwyn Teg Care Home

Mill Lane, Llanfyllin SY22 5BG 

8.2 94 reviews
"I am extreamly great full for the professional committed and caring support given to our mum. The staff dealt with a range of challenges…"   Read all 94 reviews
Location Type Care Home

Llwyn Teg has been purpose built and designed to offer a high standard of care and accommodation. A team of friendly and experienced professionals are on hand to offer 24 hour, individual based care for short or long term needs as well as providing expert… Read more about Llwyn Teg Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 33 Rooms from £1,104 / week
Cartref Cleddau

Fort Road, Pembroke Dock SA72 6SX 

3 reviews
"My mother-in-law went for respite. From our first meeting with the manager and meeting carers and nurses, we were very reassured she was in…"   Read all 3 reviews
Location Type Care Home

Cartref Cleddau offers a versatile residential service that includes both care and nursing packages, welcoming both younger adults and older people. The home's philosophy is based around respecting the choice of the individual in order to deliver… Read more about Cartref Cleddau

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Mental Health
  • Younger Adults
  • 24 Rooms from £1,698 / week
Danybryn

Heol Isaf, Radyr, Cardiff CF15 8AJ 

3 reviews
"My son has been living at Danybryn since January of this year. He has improved greatly whilst he has been here. The staff from all…"   Read all 3 reviews
Location Type Care Home

Danybryn is a 31 bed home for residents with physical disabilities age from 18 upwards. All rooms are single, ensuite with ceiling track hoists. The home is situated in Radyr within walking distance of a small area of shops and hairdresser. The local… Read more about Danybryn

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • 31 Rooms from £2,227 / week
Waverley House Day Care

Etnam Street, Leominster HR6 8AQ 

2 reviews
"It was a lovely, friendly place. Mum looked forward to coming to see her friends and having a chat and go out on many visits.…"   Read all 2 reviews
Location Type Adult Day Care Centre

Waverley House Day Care in Leominster offers nursing, residential, respite and day care as well as specialist nursing care services for people living with dementia. The home and its staff are committed to developing friendships with residents and… Read more about Waverley House Day Care

Ledbury Intermediate Care Unit

Market Street, Ledbury HR8 2AQ 

2 reviews
"A BIG THANK YOU to all staff for the care and attention paid to my mother during her stay. Including all the doctors and nurses. Nothing…"   Read all 2 reviews
Location Type Care Home

Ledbury Intermediate Care Unit provides short stay nursing rehabilitation for up to 14 Service Users requiring step down care following surgery or medical intervention in hospital or step up care following an illness or incident at home which requires… Read more about Ledbury Intermediate Care Unit

  • Care Provided
  • Nursing
  • Residential
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • Sensory Impairment
  • 14 Rooms
Ty Cwm

Lontycwm, Llysonnen Road, Carmarthen SA31 3GA 

1 review
"My friend and workmate had to go into a home in February 2019. I have visited many times over the first six months and find the staff and…"   Read review
Location Type Care Home

Ty Cwm care home in Carmarthen cares for people with compassion and respect. Trained, friendly staff support people with their individual care needs. Social activities are organised for residents to participate in to suit their interests.… Read more about Ty Cwm

  • Care Provided
  • Nursing
  • Residential
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • Sensory Impairment
  • 20 Rooms
Maes-y-dderwen

Charles Street, Tredegar NP22 4AF 

1 review
"The home is lovely and clean and the garden area is lovely for residents to sit in. They are currently working on the main communal area…"   Read review
Location Type Care Home

With a pleasant Gwent location, Maes-y-dderwen is an excellent facility and environment in which to practice efficient nursing, respite and dementia care, as well as welcoming residents with schizophrenia.… Read more about Maes-y-dderwen

  • Care Provided
  • Nursing
  • Residential
  • Learning Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 24 Rooms
Woodside Resource Centre

Hildersley, Gloucester Road, Ross-on-Wye HR9 7NJ 

1 review
"I was so resistant to utilising daycare for my husband. The daycare was for me - for me to have a break. 24/7 is exhausting. Woodside…"   Read review
Location Type Adult Day Care Centre

Woodside Resource Centre employs friendly staff who are dedicated to a flexible day centre service, taking pride in a respectful service and pleasing atmosphere in which individuals can feel confident and at home. The service is set up to improve… Read more about Woodside Resource Centre

The Belleview ABI Unit

The Hawthorns, Church Street, Evesham WR11 1EP 

Location Type Care Home

The Bellview ABI unit specialises in many old age related care and nursing needs, providing personalised solutions within a homely, secure and friendly environment. Staff are skilled in many complex areas of mental and physical health.… Read more about The Belleview ABI Unit

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • 46 Rooms from £3,381 / week
Sparrowfields

17-19 Alwold Road, Weoley Castle, Birmingham B29 5RR 

Location Type Care Home

Sparrowfields Specialist Care Home is dedicated to a number of long-term residential care needs, including for people with learning disabilities and autism, others with Huntingdon's disease or schizophrenia, as well as general rehabilitation.… Read more about Sparrowfields

  • Care Provided
  • Residential
  • Learning Disability
  • Mental Health
  • Younger Adults
  • 6 Rooms

Shaw Healthcare Reviews (2151)

9.5
Shaw Healthcare has a Group Review Score of 9.5 (9.538) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Shaw Healthcare must have a Review Score.

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Review of

Warmere Court

from Valerie K (Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I have been here since May 2024. As soon as I came I knew this was home for me. I was aloud to design my room how I wanted which was wonderful and important to me. All the staff I love to pieces and get on with them all so well. I feel very lucky to be apart of Warmere Court. Meals are amazing, we have
outings once a month and enjoy visiting different places. Am very happy and have everything I need and if I don't the staff will always get things I need. Everyone is very willing, caring and compassionate.

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Review of

Warmere Court

from Tracy W (Wife of Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

my husband has been in Warmere Court since 2023, during this time they have supported my husband and myself to a high standard. we have had some trying times and Warmere Court staff have always managed to overcome them with professionalism.
I would recommend this home to anyone that requires nursing
and resident care. staff are friendly, helpful and nothing is to much bother.
thank you Warmere Court.

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Review of

Hillside Lodge

from Gemma U (Sister of Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Between January 20th 2023 and January 1st 2025 my beloved oldest sister lived at Hillside Lodge. She was on the sun-lit top floor (yes - the whole roof is skylights - a brilliant design!) which provides specialized, compassionate dementia care. She was initially disoriented but staff were so patient
and kind. I live in the USA so particularly appreciated knowing I could call or email and get responses quickly.
As a former professional cook she loved the meals! This is a huge compliment to Hillside since, as her other senses (hearing and eyesight) dwindled, my sister retained a great deal of joy in a good hot meal.
Even though she had a diagnosis of Alzheimer's (among other issues) her quality of life actually improved once she was under the Hillside care team. She began to enjoy her regular hair appointments and her near constant vertigo and anxiety gradually melted away.
There is no place we would rather have had for my sister's last chapter. Thank you Hillside!

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Review of

Lancum House

from K L (Daughter of Resident) published on 14 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad is so much happier as the staff are amazing with him and they take the time to listen to him and have a laugh with him
They are always there to help u with any questions you have and are all lovely people..so glad my dad is being well cared for...they are a amazing care home

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Review of

Ledbury Nursing Home

from E C (Daughter of Resident) published on 14 April 2025
Overall Experience  Overall Experience 4.0 out of 5

I find the staff welcoming and very helpful. There is a regular entertainment which the residents enjoy. My father loves the music and likes to have a dance. As a family we feel his needs are met and he is no longer alone.

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Review of

Hillside Lodge

from Karen L (Next of Kin) published on 14 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Having witnessed the standards of another care home (beyond awful) and moved my next-of-kin to Hillside I cannot express how grateful I am and how wonderful I think the home is. They have a team of dedicated, professional, kind and caring staff. They keep on top of everything, whether it is the laundry,
cleaning or maintenance. The food is also excellent. The home is spacious, airy, bright and has a real "feel-good" atmosphere. The bedrooms are lovely with large, modern adjoining bathrooms. I feel the residents are treated very well and given as much freedom as possible. They are given choices as opposed to being told what to do. I do not feel my next-of-kin could be in a better place and I am very, very happy he is at Hillside.

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Review of

Forest View

from Barrie S (Power of Attorney of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The love of my life ,who has been a resident at Forest View care home for the past 3 years, passed away peacefully in her sleep last Friday 21st March. I can not thank all the staff enough for the care and kindness that was given over those years, particularly at the end, when they were with my love
at the very end. Forest View is a wonderful and caring environment, that goes the extra mile to ensure they give the best support possible for residents and for family and friends. They always contact you swiftly if any issue arises or issues need to be discussed. Thank you all again from the bottom of my of my heart.

Reply from Karen Russell, Home Manager at Forest View

We are deeply sorry for your loss, and our heartfelt condolences go out to you and your family during this incredibly difficult time. Thank you so much for your kind words and for taking the time to share your experience. It means a great deal to us to know that the care and kindness your loved one received at Forest View was a source of comfort, especially during their final moments.Our team strives to provide the very best care and support not just for our residents, but for their families as well, and it is reassuring to hear that you felt this during your time with us. We are truly grateful for the trust you placed in us, and we will continue to honour your loved one's memory in all that we do.Thank you again, from all of us at Forest View.


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Review of

Figbury Lodge

from D M (Sister of Resident) published on 10 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Overall good care of my brother

Reply from Kim Harris, Home Manager at Figbury Lodge

Thank you for taking the time to leave us a review.


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Review of

Springbank

from C B (Sister of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My brother has loved living at Springbank where he has been supported and cared for over the last ten years, as have I, as his sister. We have both been very much part of the springbank family and I am still, since his passing. Everyone who works at Springbank is a kind and caring person providing
excellent care and support.

Reply from Kay Williams, Home Manager at Springbank

Thank you for your lovely review, you will of course remain a valued part of Springbank. Your wonderful brother was such a significant part of our family, that we feel fortunate to have so many fond memories with, we miss him so very much.


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Review of

Croft Meadow

from Simon L (Son of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Although our mums stay was very short, can I just say the care and kindness shown to mum was excellent. The staff (all) are wonderful and caring people and we could spend a lifetime thanking them and it still wouldn't be neough. We live quite a way from our late mum but we knew that mum was safe and
being cared for so well. Thank you for being there for our mum.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you so much for your kind message. Although your mum's stay with us was brief, we are so glad to hear that the care and kindness provided made such a positive impact. Our team takes great pride in offering compassionate and attentive care, and it means the world to us that you felt your mum was safe and well cared for during her time at our home.


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Review of

Glebe House

from Hannah B (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother went to Glebe House after various stays in hospital. Her physical capacity, spirit and confidence were depleted. After a few weeks re enablement at Glebe she is fortified in every way. Thank to Glebe House, staff and systems.

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Review of

Lancum House

from J M (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum is very well looked after by the caring attentive staff. She loves the range of activities that are regularly organised. I thoroughly reccomend the home because of the love and kindness we feel there.

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Review of

Burleys Wood

from J S (Son of Resident) published on 9 April 2025
Overall Experience  Overall Experience 1.0 out of 5

My father was resident for 1 month here in August/September 2024.
During his short stay he had 3 falls, 2 of which resulted in paramedic call out.
We were then informed that Burleys wood no longer wanted my father as a resident because he was requiring too much attention and help. (he is 90 years
old with acute dementia) We were then informed that if he were to stay longer that we would be charged £5000 per month for the extra care and assistance with walking, toilet visits, and extra night time assistance.
They can do this as it is in the small print on the contract you have to sign.(Check it) We were offered no assistance in finding alternative arrangements for my father at such short notice. We removed him from Burleys wood 2 days later. Our whole experience was appalling and extremely stressful for my father and our family. I cannot recommend this place at all.

Reply from Emma Peachey, Home Manager at Burleys Wood

We are so sorry that you feel that you were not supported during your Fathers stay at Burleys Wood. We consider the safety of our residents our priority and on occasions we have to make a difficult decisions on whether we are able to continue to maintain the safety needs of individual resident.Following your Fathers admission to hospital and his further decline in his health, we sadly made the decision we were unable to meet his needs in residential dementia bed.


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Review of

Croft Meadow

from R W (Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I am lucky to stay here. The care is exceptional. I can talk to management if I have any issues.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you so much for your kind words. We're delighted to hear that you feel fortunate to stay with us and that you've had a positive experience with the care provided.


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Review of

The Hawthorns Nursing Home

from Carol P (Wife of Resident) published on 8 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My husband is quite happy here - sometimes he is frustrated but that is to be expected - it's a difficult situation for him after such an active life - he misses his customers to chat to! He is pleased with how he is treated by the staff.

Reply from Mary Tasker, Home Manager at The Hawthorns Nursing Home

Thank you for your kind feedback. We're so pleased to hear that your husband is happy here, and we completely understand how challenging this transition can be, especially after such an active life. It's natural to feel frustrated at times, and we're glad to know that he feels well-treated by our staff.We'll continue to do our best to make him feel comfortable and supported. If there's anything else we can do to improve his experience, please don't hesitate to let us know.


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Review of

Hollybush House

from T R (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mom was discharged to Hollybush to get her stronger for coming home. Unfortunately she deteriorated and was moved to palliative care at Hollybush. The staff were absolutely amazing, she was treated with dignity and respect until the end.

Reply from Linda Taylor, Home Manager at Hollybush House

Thank you for sharing your experience with us. We are truly sorry for your loss, and our heartfelt condolences go out to you and your family during this difficult time. Thank you for entrusting us with your mum's care. We are honoured to have been able to support her and your family.


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Review of

Ledbury Nursing Home

from W B (Nephew of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

All staff are to be applauded for their excellent work, they provided all round care with humour, kindness, compassion, dignity & attention to detail. Our uncle could not have had better end of life care & we are grateful for all they did for him at such a difficult & important time. Please pass on
our gratitude & thanks to them all - the cleaners, cooks, carers, nurses, maintenance and administrator and activities leader. A fantastic team.

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Review of

Figbury Lodge

from N S (Daughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

All staff are brilliant here no faults whatsoever.
Staff very helpful nothing is too much trouble nothing is to much trouble the care my mum gets is excellent the staff are very friendly caring and look after mum

Reply from Kim Harris, Home Manager at Figbury Lodge

Thank you so much for your wonderful review. We're thrilled to hear that you're happy with the care your mum is receiving. Our team works hard to ensure that all our residents feel well cared for and supported, so it's heartwarming to know that your mum is enjoying such a positive experience.


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Review of

Figbury Lodge

from Tracy M (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home, very clean and modern. The staff are amazing and always happy to answer questions. There is a hairdresser here on Tuesdays and chiropodist on Thursdays once a fortnight lots of activities going on and a car park outside the home.

Reply from Kim Harris, Home Manager at Figbury Lodge

Thank you so much for your lovely review. We're thrilled to hear that you're enjoying your experience with us. It's great to know that you find our care home clean, modern, and welcoming, and that our staff have been helpful and attentive.We're also glad that you've been able to take advantage of the various services we offer, such as the hairdresser and chiropodist, as well as the activities on offer. It's important to us that everyone has access to all they need for comfort and enjoyment.


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Review of

Sandalwood Court

from J M (Resident) published on 28 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Moved into Sandalwood House in January 2025. Since staying here the staff have looked after me very well, I can't fault them, I am enjoying the food on offer and with support, I am maintaining my independence I could not fault anything all are so helpful to me.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you so much for your kind feedback. We're thrilled to hear that you've settled in well at Sandalwood House and that our staff have been able to support you in maintaining your independence. It's wonderful to know you're enjoying the food and feel well looked after. We truly appreciate your kind words and are so pleased to have you with us!


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Awards / Recognitions (6)

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