Care Homes Owned by Shaw Healthcare

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Shaw Healthcare
Shaw healthcare provides a spectrum of care services for vulnerable adults in a variety of settings. Their care is delivered through a combination of skilled, well trained staff, inspirational managers and leadership that gives people confidence and a strong sense of their own value. This generates a passion among staff to provide the best possible care and support for all customers.

Shaw now employs over 4,500 people to provide care to over 3,000 individuals in registered care homes, hospitals, supported living arrangements, retirement schemes and domiciliary care settings.

Shaw has forged successful partnerships with Primary Care Trusts (PCTs) and Social Care teams across England, Wales and Scotland, developing care services and facilities for adults, older people and those with dementia and complex needs at the request of care commissioners.

They promote their brand through three values; wellness, happiness and kindness and these are the central thread that runs throughout all they do.

Shaw Healthcare Locations (61)

 

61 Care Homes, Adult Day Care Centres and Extra Care Housing owned by Shaw Healthcare

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The Links

252 The Broadway, Dudley DY1 3DN 

Location Type Care Home

A specialist care home situated in Dudley, The Links accepts admissions for a number of personal care needs, including for long-term residential stays, respite and rehabilitation, and to treat for substance abuse. The service also welcomes residents… Read more about The Links

  • Care Provided
  • Residential
  • Learning Disability
  • Mental Health
  • Younger Adults
  • 5 Rooms

Shaw Healthcare Reviews (2125)

9.6
Shaw Healthcare has a Group Review Score of 9.6 (9.584) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Shaw Healthcare must have a Review Score.

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Review of

Deerswood Lodge

from Kelly M (Niece of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Would just like to thank all the staff for looking after my uncle. They go above and beyond so thanks to all the staff at Deerswood Care Home he is well looked after and very content.

Reply from Wan Illman, Home Manager at Deerswood Lodge

Thank you so much for your kind words! We're truly grateful for your appreciation. It means a lot to us that your uncle is happy and well looked after. Our team is dedicated to providing the best care, and we're so glad that this has made a positive difference for him. We'll be sure to pass on your thanks to everyone at Deerswood Care Home!


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Review of

Forest View

from C L (Daughter of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I visited my dad for the first time today I was so thrilled to see him at peace here and relaxed. So settled. I found myself overwhelmed by the whole experience of visiting today.The effort that has been put into creating an environment that is so welcoming and comforting for residents and relatives
is amazing. So far from what I expected and have seen in the past. All the staff acknowledged my presence and all seem so happy to be working in this home. I am confident my dad will be looked after.

Reply from Karen Russell, Home Manager at Forest View

Thank you so much for your heartfelt message. We're thrilled to hear that your dad is feeling at peace and settled here, and that your visit was a positive experience. We work hard to create a welcoming and comforting environment for both residents and their families, and it's wonderful to know that it exceeded your expectations. Our team is passionate about providing the best care, and your confidence in us means the world. We're so happy to have your dad with us, and we'll continue to make sure he's well looked after.


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Review of

Forest View

from A C (Son of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

After being in other care homes over the past 10 years it is a joy to be in one that really cares. The staff are attentive and supportive and nothing is too much trouble. It is the best home I have seen since mother went into care 10 years ago.

Reply from Karen Russell, Home Manager at Forest View

Thank you so much for your kind words! We're truly honoured to hear that you've had such a positive experience with us, especially after your past experiences in other care homes. Our team is dedicated to providing attentive and supportive care, and it's wonderful to know that this has made a difference for you and your mother. Your feedback means a great deal to us, and we'll continue to work hard to maintain this level of care and comfort for all our residents. Thank you for trusting us with your mother's care!


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Review of

Llys Hafren Care Home

from Dawn P (Daughter of Resident) published on 19 March 2025
Overall Experience  Overall Experience 4.0 out of 5

All the staff are caring and attentive to the needs of residents. Mum is happy and treated with dignity. She has a spacious sunny room and enjoys all the activities arranged by the staff from sing-a-longs, bingo, quizzes, crafts plus the occasional trip out. The home is welcoming and friendly. I would
recommend to anyone seeking residential care.

Reply from Beryl Wickstead, Home Manager at Llys Hafren Care Home

Thank you so much for your wonderful feedback! We're so glad to hear that your mum is happy and well cared for. It's great to know that she enjoys the activities and has a comfortable, sunny room to relax in. Our team is committed to providing a warm and welcoming environment, and your recommendation truly means a lot to us. We will continue to do our best to ensure all residents receive the care and attention they deserve!


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Review of

Elizabeth House

from Veronika W (Daughter of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mum is well cared for, always in clean pyjamas and bedding. The staff are lovely and can't do enough for us. If there is a problem they phone immediately and keep the family informed. Mum appears to be quite happy here which is a comfort to us.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for leaving us this lovely review, we are pleased to hear that your mum is happy.


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Review of

Elizabeth House

from Diane M (Daughter of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy in her own world at Elizabeth House.
Always dressed clean and tidy.
Her room is kept beautifully clean and tidy too.
There are activities for her to join in from games, arts and crafts and music.
Everyone is very helpful and friendly.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for your lovely review we are pleased to know your mother is happy and settled.


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Review of

Elizabeth House

from Lorraine D (Daughter of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Elizabeth house since October she seems very settled and happy. The staff are very friendly and helpful always got time for you always offer tea or coffee. Always contact you to let you know what is going on with mum very pleased with mums care.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for your lovely review we are pleased to know your mother is happy and settled.


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Review of

Elizabeth House

from Paul W (Son of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum had two weeks respite care at Elizabeth House and I can't thank them enough. All the staff were so friendly and caring and they couldn't do enough for her. It's beautifully clean and my mum said it was a joy to be there so much so she asked me to book her in again soon. I really recommend this
place it's like home from home. Thank you Elizabeth House and staff.

Reply from Tamsin Davies, Sales and Marketing Coordinator at Elizabeth House

It was a pleasure to have your mother here for a respite stay; we will look forward to her return in the near future.


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Review of

Orchard House

from Stephanie L (Friend of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

This care home is very welcoming, the staff always very friendly and caring and our dear friend has settled in really well against all expectations.
She finds the food very good and can walk at any time around the well kept and attractive garden. In fact last summer she spent more time outside either
reading or doing puzzles than inside.
We couldn't recommend it highly enough.

Reply from Michelle Orris, Home Manager at Orchard House

Thank you so much for your kind words! We're delighted to hear that your dear friend has settled in so well and enjoys her time at our care home. It's wonderful to know that she feels at home here, enjoys the food, and makes the most of our beautiful garden. We're grateful for your recommendation and are so pleased to be able to provide a welcoming and caring environment for both residents and their families. If there's anything else we can do to support you or your friend, please don't hesitate to reach out.


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Review of

Glebe House

from V W (Granddaughter of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Delighted to see the care + attention towards my grandmother. All of you are doing a wonderful job keeping her smile and most of all laughing.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for your lovely feedback! We're so happy to hear that your grandmother is enjoying her time with us and that we're able to keep her smiling and laughing. It's truly a pleasure to care for her, and we're grateful for the opportunity to make a positive difference in her life. Your kind words mean a lot to the team, and we'll continue to provide her with the best care possible.


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Review of

Glebe House

from Jacqui D (Daughter of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

On my first visit to see my mother, I was happy to find such a welcome place. The staff were so helpful and friendly. I stayed to lunch and the food was very good and well priced. Good to see that my mother is happy and enjoying everything at Glebe house. I couldn't wish for a better place for her to
be.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for your kind feedback! We're thrilled to hear that you had a positive experience during your visit and that your mother is happy and enjoying her time at Glebe House. It means a lot to us to know that both the staff and the food made a great impression. We're dedicated to providing a welcoming and caring environment, and we're so grateful for your trust in us to look after your mother. Please don't hesitate to reach out if there's anything else we can do to support you and your family.


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Review of

Figbury Lodge

from J R (Grandson of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My father has been in Figbury Lodge for almost a month now. I am very pleased with the way dad is looked after; he seems happy and contented, and most of all, he is in a safe environment with great staff and a happy atmosphere. Thank you to all the staff who care for my dad. A huge pat on the back to
you all.

Reply from Kim Harris, Home Manager at Figbury Lodge

Thank you so much for your kind words. We're delighted to hear that your father is happy, contented, and feels safe at Figbury Lodge. It's wonderful to know that the staff and atmosphere have made such a positive impact. We truly appreciate your recognition of our team, and we'll continue to provide the best care for your father. Thank you once again for your support and trust in us.


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Review of

Ashfield House

from Stephanie S (Friend of Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My friend was very well cared for and treated with dignity at all times. We were always made welcome by staff, who remembered who we were (we visited every week). Staff were always friendly and caring. The home was very clean with lots going on for residents.

Reply from Elizabeth Plummer, Home Manager at Ashfield House

Thank you for taking the time to leave us this lovely review, we really appreciate it.


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Review of

Burleys Wood

from Judi T (Friend of Resident) published on 10 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Burleys Wood to anyone looking for a home for a parent or friend with Alzeimers or dementia.
The home has a lovely atmosphere with a staff of really caring people.
The activities that are arranged are stimulating and enjoyable with great participation of the residents.
The
care is second to none, I was so lucky to find a home of this caliber. A huge THANK YOU.

Reply from Erika Szalacsi, Home Manager at Burleys Wood

Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that Burleys Wood has provided such a positive and supportive environment for your loved one. Our team is dedicated to ensuring the best care and creating a welcoming, engaging atmosphere for all our residents. Your recommendation means the world to us, and we truly appreciate your trust. A huge thank you from all of us at Burleys Wood!


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Review of

Croft Meadow

from N R (Resident) published on 10 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Came to Croft from hospital as I am not to well.
Eveyrone is so nice and always happy to help me out. Enjoy activities all the other floors, made some new friends in the home. I settled so well here.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you for taking the time to leave us such a lovely review. We're delighted to hear that you're enjoying the activities and have made new friends.


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Review of

Victoria House

from Rhonie L (Son of Resident) published on 10 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff were polite sensitive and caring constantly considerate of my mother and her best interest.

Reply from Magdalena Koltuniuk, Home Manager at Victoria House

Thank you for taking the time to leave us a review, we really appreciate it.


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Review of

Ashfield House

from T B (Daughter of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My Dad has loads of praise for the staff here. He tells me they do look after me here.
His room is always clean. The bed is always made.
Dad is always happy.
When he first came, there were a few things to sort out due to his personality, but the staff have nailed it! Thank you.

Reply from Elizabeth Plummer, Home Manager at Ashfield House

Thank you for such a lovely review about the care of your dad, we are so pleased to read that he is happy here with us at Ashfield house.


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Review of

Ashfield House

from R T (Son of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Ashfield House for 3 years now and we are so pleased with how she has been looked after.
The staff are so kind, and nothing is too much trouble. If there are any issues, they contact us straight away.

Reply from Elizabeth Plummer, Home Manager at Ashfield House

Thank you so much for your kind words and wonderful review. Our team works hard to ensure all our residents feel safe, comfortable, and well cared for, and it's heartening to know that we've made a positive impact on your mother's experience with us.


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Review of

Trenewydd Care Home

from T A (Friend of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I found the care home to be friendly, warm and clean. The staff were wonderful, caring people, especially the activities coordinator who has so much time and enthusiasm in supporting all the residents and visitors.

Reply from Richard Shepherd, Home Manager at Trenewydd Care Home

Thank you for leaving us this kind review, I will make sure to pass your feedback on to the wonderful team.


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Review of

Springbank

from Kim H (Brother of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Springbank is amazing, manager, staff.
When can I move in? x

Reply from Kay Williams, Home Manager at Springbank

Thank you for such a lovely review, we are as always all so grateful for such positive feedback and recognition of the care and support we are proud to provide. We are all very happy to have you in our Springbank family.


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Awards / Recognitions (6)

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