Care Homes Owned by Shaw Healthcare

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Shaw Healthcare
Shaw healthcare provides a spectrum of care services for vulnerable adults in a variety of settings. Their care is delivered through a combination of skilled, well trained staff, inspirational managers and leadership that gives people confidence and a strong sense of their own value. This generates a passion among staff to provide the best possible care and support for all customers.

Shaw now employs over 4,500 people to provide care to over 3,000 individuals in registered care homes, hospitals, supported living arrangements, retirement schemes and domiciliary care settings.

Shaw has forged successful partnerships with Primary Care Trusts (PCTs) and Social Care teams across England, Wales and Scotland, developing care services and facilities for adults, older people and those with dementia and complex needs at the request of care commissioners.

They promote their brand through three values; wellness, happiness and kindness and these are the central thread that runs throughout all they do.

Shaw Healthcare Locations (61)

 

61 Care Homes, Adult Day Care Centres and Extra Care Housing owned by Shaw Healthcare

Sort by:
The Links

252 The Broadway, Dudley DY1 3DN 

Location Type Care Home

A specialist care home situated in Dudley, The Links accepts admissions for a number of personal care needs, including for long-term residential stays, respite and rehabilitation, and to treat for substance abuse. The service also welcomes residents… Read more about The Links

  • Care Provided
  • Residential
  • Learning Disability
  • Mental Health
  • Younger Adults
  • 5 Rooms

Shaw Healthcare Reviews (2151)

9.5
Shaw Healthcare has a Group Review Score of 9.5 (9.538) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Shaw Healthcare must have a Review Score.

Overall Experience

  • 16
  • 3
  • 0
  • 0
  • 1

Date Published

2151
186
388
817
1334
Review of

Warmere Court

from Valerie K (Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I have been here since May 2024. As soon as I came I knew this was home for me. I was aloud to design my room how I wanted which was wonderful and important to me. All the staff I love to pieces and get on with them all so well. I feel very lucky to be apart of Warmere Court. Meals are amazing, we have
outings once a month and enjoy visiting different places. Am very happy and have everything I need and if I don't the staff will always get things I need. Everyone is very willing, caring and compassionate.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Warmere Court

from Tracy W (Wife of Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

my husband has been in Warmere Court since 2023, during this time they have supported my husband and myself to a high standard. we have had some trying times and Warmere Court staff have always managed to overcome them with professionalism.
I would recommend this home to anyone that requires nursing
and resident care. staff are friendly, helpful and nothing is to much bother.
thank you Warmere Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Hillside Lodge

from Gemma U (Sister of Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Between January 20th 2023 and January 1st 2025 my beloved oldest sister lived at Hillside Lodge. She was on the sun-lit top floor (yes - the whole roof is skylights - a brilliant design!) which provides specialized, compassionate dementia care. She was initially disoriented but staff were so patient
and kind. I live in the USA so particularly appreciated knowing I could call or email and get responses quickly.
As a former professional cook she loved the meals! This is a huge compliment to Hillside since, as her other senses (hearing and eyesight) dwindled, my sister retained a great deal of joy in a good hot meal.
Even though she had a diagnosis of Alzheimer's (among other issues) her quality of life actually improved once she was under the Hillside care team. She began to enjoy her regular hair appointments and her near constant vertigo and anxiety gradually melted away.
There is no place we would rather have had for my sister's last chapter. Thank you Hillside!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lancum House

from K L (Daughter of Resident) published on 14 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad is so much happier as the staff are amazing with him and they take the time to listen to him and have a laugh with him
They are always there to help u with any questions you have and are all lovely people..so glad my dad is being well cared for...they are a amazing care home

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Ledbury Nursing Home

from E C (Daughter of Resident) published on 14 April 2025
Overall Experience  Overall Experience 4.0 out of 5

I find the staff welcoming and very helpful. There is a regular entertainment which the residents enjoy. My father loves the music and likes to have a dance. As a family we feel his needs are met and he is no longer alone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Hillside Lodge

from Karen L (Next of Kin) published on 14 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Having witnessed the standards of another care home (beyond awful) and moved my next-of-kin to Hillside I cannot express how grateful I am and how wonderful I think the home is. They have a team of dedicated, professional, kind and caring staff. They keep on top of everything, whether it is the laundry,
cleaning or maintenance. The food is also excellent. The home is spacious, airy, bright and has a real "feel-good" atmosphere. The bedrooms are lovely with large, modern adjoining bathrooms. I feel the residents are treated very well and given as much freedom as possible. They are given choices as opposed to being told what to do. I do not feel my next-of-kin could be in a better place and I am very, very happy he is at Hillside.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Forest View

from Barrie S (Power of Attorney of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The love of my life ,who has been a resident at Forest View care home for the past 3 years, passed away peacefully in her sleep last Friday 21st March. I can not thank all the staff enough for the care and kindness that was given over those years, particularly at the end, when they were with my love
at the very end. Forest View is a wonderful and caring environment, that goes the extra mile to ensure they give the best support possible for residents and for family and friends. They always contact you swiftly if any issue arises or issues need to be discussed. Thank you all again from the bottom of my of my heart.

Reply from Karen Russell, Home Manager at Forest View

We are deeply sorry for your loss, and our heartfelt condolences go out to you and your family during this incredibly difficult time. Thank you so much for your kind words and for taking the time to share your experience. It means a great deal to us to know that the care and kindness your loved one received at Forest View was a source of comfort, especially during their final moments.Our team strives to provide the very best care and support not just for our residents, but for their families as well, and it is reassuring to hear that you felt this during your time with us. We are truly grateful for the trust you placed in us, and we will continue to honour your loved one's memory in all that we do.Thank you again, from all of us at Forest View.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Figbury Lodge

from D M (Sister of Resident) published on 10 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Overall good care of my brother

Reply from Kim Harris, Home Manager at Figbury Lodge

Thank you for taking the time to leave us a review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Springbank

from C B (Sister of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My brother has loved living at Springbank where he has been supported and cared for over the last ten years, as have I, as his sister. We have both been very much part of the springbank family and I am still, since his passing. Everyone who works at Springbank is a kind and caring person providing
excellent care and support.

Reply from Kay Williams, Home Manager at Springbank

Thank you for your lovely review, you will of course remain a valued part of Springbank. Your wonderful brother was such a significant part of our family, that we feel fortunate to have so many fond memories with, we miss him so very much.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Croft Meadow

from Simon L (Son of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Although our mums stay was very short, can I just say the care and kindness shown to mum was excellent. The staff (all) are wonderful and caring people and we could spend a lifetime thanking them and it still wouldn't be neough. We live quite a way from our late mum but we knew that mum was safe and
being cared for so well. Thank you for being there for our mum.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you so much for your kind message. Although your mum's stay with us was brief, we are so glad to hear that the care and kindness provided made such a positive impact. Our team takes great pride in offering compassionate and attentive care, and it means the world to us that you felt your mum was safe and well cared for during her time at our home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Glebe House

from Hannah B (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother went to Glebe House after various stays in hospital. Her physical capacity, spirit and confidence were depleted. After a few weeks re enablement at Glebe she is fortified in every way. Thank to Glebe House, staff and systems.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lancum House

from J M (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum is very well looked after by the caring attentive staff. She loves the range of activities that are regularly organised. I thoroughly reccomend the home because of the love and kindness we feel there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Burleys Wood

from J S (Son of Resident) published on 9 April 2025
Overall Experience  Overall Experience 1.0 out of 5

My father was resident for 1 month here in August/September 2024.
During his short stay he had 3 falls, 2 of which resulted in paramedic call out.
We were then informed that Burleys wood no longer wanted my father as a resident because he was requiring too much attention and help. (he is 90 years
old with acute dementia) We were then informed that if he were to stay longer that we would be charged £5000 per month for the extra care and assistance with walking, toilet visits, and extra night time assistance.
They can do this as it is in the small print on the contract you have to sign.(Check it) We were offered no assistance in finding alternative arrangements for my father at such short notice. We removed him from Burleys wood 2 days later. Our whole experience was appalling and extremely stressful for my father and our family. I cannot recommend this place at all.

Reply from Emma Peachey, Home Manager at Burleys Wood

We are so sorry that you feel that you were not supported during your Fathers stay at Burleys Wood. We consider the safety of our residents our priority and on occasions we have to make a difficult decisions on whether we are able to continue to maintain the safety needs of individual resident.Following your Fathers admission to hospital and his further decline in his health, we sadly made the decision we were unable to meet his needs in residential dementia bed.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Croft Meadow

from R W (Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I am lucky to stay here. The care is exceptional. I can talk to management if I have any issues.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you so much for your kind words. We're delighted to hear that you feel fortunate to stay with us and that you've had a positive experience with the care provided.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Hawthorns Nursing Home

from Carol P (Wife of Resident) published on 8 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My husband is quite happy here - sometimes he is frustrated but that is to be expected - it's a difficult situation for him after such an active life - he misses his customers to chat to! He is pleased with how he is treated by the staff.

Reply from Mary Tasker, Home Manager at The Hawthorns Nursing Home

Thank you for your kind feedback. We're so pleased to hear that your husband is happy here, and we completely understand how challenging this transition can be, especially after such an active life. It's natural to feel frustrated at times, and we're glad to know that he feels well-treated by our staff.We'll continue to do our best to make him feel comfortable and supported. If there's anything else we can do to improve his experience, please don't hesitate to let us know.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Hollybush House

from T R (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mom was discharged to Hollybush to get her stronger for coming home. Unfortunately she deteriorated and was moved to palliative care at Hollybush. The staff were absolutely amazing, she was treated with dignity and respect until the end.

Reply from Linda Taylor, Home Manager at Hollybush House

Thank you for sharing your experience with us. We are truly sorry for your loss, and our heartfelt condolences go out to you and your family during this difficult time. Thank you for entrusting us with your mum's care. We are honoured to have been able to support her and your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Ledbury Nursing Home

from W B (Nephew of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

All staff are to be applauded for their excellent work, they provided all round care with humour, kindness, compassion, dignity & attention to detail. Our uncle could not have had better end of life care & we are grateful for all they did for him at such a difficult & important time. Please pass on
our gratitude & thanks to them all - the cleaners, cooks, carers, nurses, maintenance and administrator and activities leader. A fantastic team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Figbury Lodge

from N S (Daughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

All staff are brilliant here no faults whatsoever.
Staff very helpful nothing is too much trouble nothing is to much trouble the care my mum gets is excellent the staff are very friendly caring and look after mum

Reply from Kim Harris, Home Manager at Figbury Lodge

Thank you so much for your wonderful review. We're thrilled to hear that you're happy with the care your mum is receiving. Our team works hard to ensure that all our residents feel well cared for and supported, so it's heartwarming to know that your mum is enjoying such a positive experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Figbury Lodge

from Tracy M (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home, very clean and modern. The staff are amazing and always happy to answer questions. There is a hairdresser here on Tuesdays and chiropodist on Thursdays once a fortnight lots of activities going on and a car park outside the home.

Reply from Kim Harris, Home Manager at Figbury Lodge

Thank you so much for your lovely review. We're thrilled to hear that you're enjoying your experience with us. It's great to know that you find our care home clean, modern, and welcoming, and that our staff have been helpful and attentive.We're also glad that you've been able to take advantage of the various services we offer, such as the hairdresser and chiropodist, as well as the activities on offer. It's important to us that everyone has access to all they need for comfort and enjoyment.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Sandalwood Court

from J M (Resident) published on 28 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Moved into Sandalwood House in January 2025. Since staying here the staff have looked after me very well, I can't fault them, I am enjoying the food on offer and with support, I am maintaining my independence I could not fault anything all are so helpful to me.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you so much for your kind feedback. We're thrilled to hear that you've settled in well at Sandalwood House and that our staff have been able to support you in maintaining your independence. It's wonderful to know you're enjoying the food and feel well looked after. We truly appreciate your kind words and are so pleased to have you with us!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Loading...

Awards / Recognitions (6)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading