accomplish in Carmarthenshire | 4 Care Homes

Review of
Ty Arfryn
from M J (Friend of Resident) published on 19 September 2024

Submitted via Website • Report

Overall Experience

My very good friend moved into Ty Arfryn nearly two years ago. I spent many sleepless nights worrying about how well she would be looked after, and how the staff would interact with her, as she is not the easiest person to look after, much as I love her. I am sleeping much better now, as she has settled

in so well. The staff there have all been amazing, and I could not praise them enough for the care and support they provide for her. I had hoped that she would never have to go into a care home, as I thought that she would receive more love and care in a home setting, but I couldn't have been more wrong. The staff are always fresh for their shifts, not worn out after constantly caring for residents, so are able to give their best for the people they support. I really appreciate all they do for the people they support.

Reply from Tracy Heaven, Regional Manager at Ty Arfryn

Thank you so much for taking the time to leave us such a lovely review. Reading this has made me really proud, and I know the team will be thrilled to see how much their hard work and passion for making a difference to people's lives has been recognised. We appreciate it.

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Review of
Ty Arfryn
from Stephanie L (Resident) published on 18 September 2024

Submitted via Website • Report

Overall Experience

I just wanted to write an updated review. I stated I was ready to move on, I was honest with everyone and told them I didn't feel quite ready and would rather wait until at least after Christmas. Everyone was absolutely fine with it. I'm now enjoying baking other residents' birthday cakes which makes

me feel valued and also me and my key worker have arranged a trip together on one of my trigger dates to do autumn and winter clothes shopping which I'm looking forward to. I have now settled in nicely to one of the semi-independence flats within the house which I prefer and am in charge of doing my own medication. So things still going well but I know I have more time here now which puts my mind at ease.

Reply from Tracy Heaven, Regional Manager at Ty Arfryn

This is so heart-warming to read. Thank you for taking the time to leave a review that truly captures the heart of what Ty Arfryn is all about positive support that is delivered in a person-centred way at a pace that suits the individual. It has been our pleasure and privilege to support you on your journey so far.

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Review of
Ty Arfryn
from Penny B (Mother of Resident) published on 29 August 2024

Submitted via Website • Report

Overall Experience

I have always found the staff friendly and helpful. I think they do their best to create a pleasant atmosphere for the residents while helping them to cope with their situations. They encourage them to be as independent as they can be.

Reply from Tracy Heaven, Regional Manager at Ty Arfryn

Thank you so much for taking the time to leave us a review and for highlighting the work and efforts of the staff team at Ty Arfryn, we appreciate it. It is a pleasure to support your daughter and be part of her journey.

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Review of
Ty Arfryn
from Darren E (Resident) published on 19 August 2024

Submitted via Website • Report

Overall Experience

Six years I have been living in Ty Arfryn, honestly really grateful to have such a unique opportunity in my residential home Ty Arfryn after coming out of the rehab ward. Ty Arfryn has honestly helped me with everything I can do today and still learning with advice and guidance every single day. To

me personally feels exactly like my second family, who helped me to walk, talk and become active in life again. we did woodwork, a Ty Arfryn house sign by the entrance by the road and a lot of garden work, cycling and returning to the gym. The reason for this explanation is to show how much of a massive impact Ty Arfryn has had in my rehabilitation opportunity I'm grateful to have in life again.

Reply from Tracy Heaven, Regional Manager at Ty Arfryn

Thank you so much for writing such a detailed review and sharing part of your rehabilitation journey. We feel just as lucky to have had the opportunity to get to know and spend time with you, and it has been our pleasure to support you in reaching your goals and targets along the way; we are proud of how far you have come. Keep reaching for the stars, because we are all behind you.

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Review of
Ty Arfryn
from J R (Mother of Resident) published on 15 August 2024

Submitted via Website • Report

Overall Experience

Since arriving at Ty Arfryn my daughter has blossomed and thrived. The staff give 100% commitment to ensuring she has their full support looking after all aspects of her daily living requirements. She is making massive strides in reaching some personal goals and becoming more confident in the community.

She is now able to use public transport, go shopping, cook meals, volunteer for two hours in a charity shop, attend 'Huts' which involves activities such as craft work (a full day out long bus journey), attend 'mind' therapeutic day service two hours once weekly, all with support of a member of staff which at in the past appeared impossible for her. The staff are wonderful and they have the most fantastic manager resulting in a top care team second to none...thank you guys for all your efforts, and kindness towards my daughter.

Reply from Tracy Heaven, Regional Manager at Ty Arfryn

Thank you so much for such a beautiful review. This was truly heart-warming to read. It has been an absolute pleasure supporting your daughter on her journey with us, and we are very proud of how far she has come. Thank you for your continuous support and lovely communications with our team.

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Review of
Ty Arfryn
from P R (Resident) published on 9 August 2024

Submitted via Website • Report

Overall Experience

I am so grateful to the staff and care I get. My life has changed so much. I feel safe in Ty Arfryn. I have achieved so much. I feel my confidence has increased. I now go on a bus. I volunteer in a charity shop. I go to HUTS. I attend mind. Which I never would have expected.Thank you to everyone. Much

love.

Reply from Tracy Heaven, Regional Manager at Ty Arfryn

Thank you so much for your lovely review. It has been a pleasure supporting you on your life's journey and your journey with us at Ty Arfryn. We appreciate you taking the time to share these kind words.

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Review of
Cildewi House
from C L (Resident) published on 20 June 2024

Submitted via Website • Report

Overall Experience

I have lived in Cildewi House since 2019 and I honestly don't have a single bad word to say about the place. The staff are amazing and the manager is incredible. She always goes above and beyond for not only the service users but staff also. The home is super comfortable and very homely. There are always

many activities inside the house and outside. Cildewi House honestly saved me thanks to the amazing team that runs it.

Reply from Tracy Heaven, Regional Manager at Cildewi House

Thank you very much for taking the time to write this lovely and heart-warming review. It is wonderful to hear about the positive impact residing at Cildewi House has had on your life and well-being. I am very proud of the staff and management team, and I know I speak for everyone when I say what a privilege it has been to support you on your journey with us. Thank you.

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Review of
Ty Arfryn
from Chloe S (Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience

The house has been very supportive to me and has gone above and beyond to help me with my mental health and the manager and staff have fought my corner at every blip to ensure I can stay at Ty Arfryn. The staff are kind and caring and I couldn't wish for a better place to live, it's the best place for

me and has helped me transition from institutions to independence. The staff treat me with dignity and respect and all my care is led by me.
The manager is one of the funniest people I have ever met and never fails to make me laugh even at my lowest. The staff have banter with us that lightens everyone's day and makes the home feel less like a care home and more like a family home.

Reply from Tracy Heaven, Regional Manager at Ty Arfryn

Thank you so much for taking the time to leave us a review, Chloe. It is lovely to read such positive and heart warming comments about the support you have received.

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Review of
Cildewi House
from Samuel M (Resident) published on 14 May 2024

Submitted via Website • Report

Overall Experience

I’ve had a studio flat at Cilddewi House for about two and a half years now and I can’t praise it highly enough. I’d never stayed in a care home before - I came straight from the hospital and I can’t say I was looking forward to it very much- but it has turned out to be great all through up to the present

and it’s changed my perceptions and improved my outlook, not just of care homes but people in general and the community where I’m based. Cilddewi has a good mix of people (both staff and residents), everyone is friendly and supportive, and the general atmosphere is relaxed and upbeat. Staff are highly trained and very professional about making sure we’re all supported and looked after but above all they’re easygoing and sensible. There’s been no nagging to do things at their pace; I’ve received minimal support which is all I wanted although I’ve enjoyed going on a few trips and activities one-to-one with a staff member and also in a group, all on a voluntary basis. Nice neighbourhood too.

Reply from Tracy Heaven, Regional Manager at Cildewi House

Thank you for such a detailed and positive review. It is truly heartwarming to read such lovely praise for the work the staff do at Cildewi House and the support you have received. It means a great deal to us that we have managed to positively influence and shape the way you view adult residential care.

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Review of
Cildewi House
from Patrick B (Resident) published on 13 May 2024

Submitted via Website • Report

Overall Experience

It's great, the staff are helpful and caring. I like them, the staff helps me with computers, buying things online, and doing my room cleaning.

Reply from Tracy Heaven, Regional Manager at Cildewi House

Thank you for your lovely review. We are so happy to hear you are happy residing at Cildewi House and that you are being supported so well. We appreciate you taking the time to complete this review.

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Review of
Ty Arfryn
from A R (Sister of Resident) published on 14 September 2023

Submitted via Website • Report

Overall Experience

My sister has had fantastic care here. The staff are kind, caring and go out of their way day in day out to ensure the best possible care. Ty Arfryn has been a cornerstone in my sisters progress, without them we would be unsure what the future would hold. For my family, the house has helped to ease

our worry and has helped us all. We are very grateful and can’t thank every member of the team.

Reply from Kim, Ty Arfryn manager at Ty Arfryn

Thank you for such a lovely review. We are extremely pleased you are satisfied with the level of care your sister receives at our service. Our aim is always to ensure people we support lead both a happy and healthy lifestyle during their time with us. It is our pleasure to provide this support and we are extremely grateful for the support we receive from you all as a family.

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Review of
Ty Arfryn
from M D (Resident) published on 23 March 2023

Submitted via Website • Report

Overall Experience

I have to say my stay at Ty Arfryn overall was a shambles for lack of consistency to staff letting people down on a daily bases. The house is too cramped. Most of the staff are more interested in their friendships with each other than supporting the residents and doing the manager's bidding without

question to the morals. I would definitely not recommend this home to an individual who does have mental health as they do not know how to cope with this illness even though this is their job!

Reply from Kim Parsons, Business Development Manager at Ty Arfryn

Thank you so much for taking the time to leave a review. We are sorry to read that you feel your experience was not positive. We really appreciate all feedback and if there are specific matters you would like to share with us, we would be pleased to speak to you personally. Please feel free to contact us at info@accomplish-group.co.uk and someone will be able to arrange a time to speak with you. Thank you.

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Review of
Ty Arfryn
from Nikita P (Resident) published on 24 August 2019

Submitted via Postal Card • Report

Overall Experience

So far I'm very happy here. Everyone has been very welcoming and caring. They are catering to all my needs very well, they've supported everything I've wanted to do.
They are also helping me build confidence and a lot of other skills.

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Review of
Ty Arfryn
from Damian Edwin H (Resident) published on 19 March 2019

Submitted via Website • Report

Overall Experience

Everyone is spot on.
It's a very nice house.
Staff are good.
I like the manager.
Finally got to meet Bonnie Tyler.

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Review of
Trevelyan
from Sue H (Mother of Resident) published on 21 February 2019

Submitted via Postal Card • Report

Overall Experience

Every time we see our sone he looks well cared for.

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Review of
Ty Arfryn
from K P (Resident) published on 11 October 2018

Submitted via Website • Report

Overall Experience

The home being newly opened in 2017 is aesthetically very appealing. The staff are the best thing about this home, however. There is a policy of limiting access to the house vehicle for residents to 25 miles a MONTH, after which you're expected to pay towards any fuel costs. There are very stringent

budgets in my opinion, which does limit things a great deal, e.g. £25 per person a week food shop, no gardening budget, limited activities due to the mileage limits and fuel budgets etc., unless it's playing board games or cards, which given a basic package of care costs approximately £70,000 per annum I feel services should be better. There's been a lot of young and inexperienced staff resulting in a high turnover of staff. With as high a turnover of staff as there's been it makes for a lot of changing faces. That said the staff that are here have truly excelled given the limitations and they are what really makes this home. More money seen invested by the company would make this good home an excellent home.

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Review of
Ty Arfryn
from S J (Resident) published on 18 September 2018

Submitted via Postal Card • Report

Overall Experience

I like living here. It is the best house I've lived in.
All the staff are friendly, caring and supportive.
I've got my own flat and live quite independently.

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Review of
Ty Arfryn
from Dylys J (Mother of Resident) published on 6 September 2018

Submitted via Website • Report

Overall Experience

This placement has been fantastic for my daughter, she is really happy living here.
The staff and the home are a credit to her.

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Review of
Ty Arfryn
from D J (Mother of Resident) published on 6 September 2018

Submitted via Postal Card • Report

Overall Experience

My daughter recently moved there and has settled in very well. She is very happy living here. I find all the staff who I have met very helpful and friendly. The house is a credit to all who live and work in it. I know my daughter will be very happy here.

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Review of
Ty Arfryn
from Tom C (Resident) published on 13 August 2018

Submitted via Postal Card • Report

Overall Experience

Everything is banging.

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Care Homes Owned by accomplish in Carmarthenshire

accomplish Locations in Carmarthenshire (4)

accomplish Reviews in Carmarthenshire (21)

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Cildewi House

Ty Arfryn

Cildewi House

Cildewi House

Ty Arfryn

Ty Arfryn

Ty Arfryn

Ty Arfryn

Trevelyan

Ty Arfryn

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