How many Care Homes does Summerhill Group own?

Summerhill Group own 4 Care Homes.

Which Summerhill Group Care Homes have the highest review score?

The Forge Care Centre , Leadon Court Care Centre & Millheath Nursing Home have the highest review score.

Summerhill Group | 4 Care Homes

Review of
The Forge Care Centre
from Maddy R (Daughter of Resident) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience

Very person-centred. Very flexible. Extremely caring. Accommodating activity team. Food, meals excellent. End of live care outstanding. I was able to sleep by Dad's side and stay with him 24/7. Even a camp bed was provided for me. Chefs made meals for me. Every member of the team from manager, chefs,

cleaners, carers, nurses, and activity team are a credit to the care home industry. Please be proud. Team always put residents first. The Forge really is a big family. We feel blessed that Dad called it home.

Reply from Kayleigh Morris, Business Support Manager at The Forge Care Centre

Thank you for your kind words. It has been an honour to care for your dad, although it wasn't for very long, he was loved as part of our Forge Family just like everyone else. We get very attached to our residents, but also their families too - we are already missing seeing you Daily and Dolly is missing you too! Thank you again for giving us the honour of caring for your dad - The kettle is always on if you are passing.

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Review of
The Forge Care Centre
from V W (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

I can only repeat what my sister has said, The Forge Care Home has been exceptional all the time from the day my mum went into The Forge the care and respect shown to my mother were exceptional, not just to our beautiful mum but to our family. I personally became very friendly with many of the care

staff and reception staff. They treat all the residents as family. Thank you to each and every member of The Forge Care Home. We as a family will continue to support The Forge Care Home.

Reply from Kayleigh Morris, Business Support Manager at The Forge Care Centre

Thank you so much for your kind words. Your mum is very much missed at The Forge and still fondly spoken of on a daily basis. Every person we are honoured to care for becomes part of The Forge family, but so do their families. Thank you for giving us the honour of caring for The Queen of your family and thank you for continuing to support The Forge as a family - it's truly appreciated. The kettle is always on if you fancy a cuppa.

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Review of
The Forge Care Centre
from Lesley T (Daughter of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

From the moment Mum arrived the kindness and care provided was exceptional. All staff are compassionate and caring, Mum wasn't just a resident she was part of the Forge family. Staff had a lot of patience and time, not only with our mum, who at times could be very difficult, but also to Mum's family.

We are a large family and visited daily and every time we were welcomed (day/night), updated on Mum's day etc. and they talked to us, clearly explaining everything so we could understand. Before we chose The Forge, we visited a different care home and we knew The Forge was the best place for Mum! This gave us a lot of comfort from day one!

Reply from Kayleigh Morris, Business Support Manager at The Forge Care Centre

Thank you for your kind words Lesley. It was our honour to be able to care for your mum. She was such a character and she will be spoken of fondly amongst the staff, for a very long time to come. We will also miss the rest of you! Working in care we get to know the families just as much as our residents, and your whole family were always so supportive of The Forge and continue to support us in the memory of your mum. We can't thank you all enough. You will all always be a part of The Forge Family. x

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Review of
The Forge Care Centre
from Jeffrey T (Mother of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience

My mother in her last month of life, the staff in the care home were very caring, loving and respectful to my mother and family near the end. Nearly two years my mother was in The Forge Care Home in Cardiff and I cannot praise them all enough. They are a credit to the profession. The care and dedication

to my mum will never be forgotten.

Reply from Kayleigh Morris, Business Support Manager at The Forge Care Centre

Thank you for your kind words. Being able to care for people's loved ones is an honour for us and we thank you all for putting your trust in us with the Queen of your family. We get attached the families as much as we do our residents and you are all going to be missed by us - not just your mum. Your mum will be fondly remembered as part of The Forge Family for a very long time to come.

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Review of
The Forge Care Centre
from Phillip T (Son of Resident) published on 16 December 2024

Submitted via Website • Report

Overall Experience

Due to my living location most of my communication with the home was through telephone conversations which, on a few occasions, what I was told was different when my family visited. When I was able to visit the care home in person, I could see the care my mother was receiving was of a very high standard.

It was lovely to see how the staff took time out to say goodbye to my mother prior to her passing. When my mother was at End of Life the staff went out of their way to comfort and care for the family who were there at that time, whilst at the same time caring for my mother.

Reply from Kayleigh Morris, Home Manager at The Forge Care Centre

Thank you so much for your kind words. Whilst we are here to care for people, we do get very attached to not only the residents we care for but the families that come with them too. Your mum was such a massive character within this home and she is very much missed. She will be a part of our Forge Family for a very long time to come. Thank you for giving us the honour of caring for your mum.

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Review of
Millheath Nursing Home
from Wendy D (Daughter of Resident) published on 10 December 2024

Submitted via Website • Report

Overall Experience

My mum went into Millheath after I had to take her out of another home as it was so bad it should be closed down, so we were worried. But from day one, I knew Mum would be happy here and all of us, as a family would be happy. The welcome from all the staff was outstanding and continued until sadly

mums last day, they were loving caring kind and much more to Mum. Mum loved them all. What a change in her, and we as a family, can't thank them enough. Wonderful home staff and food.

Reply from Cath Davies, Manager at Millheath Nursing Home

What a lovely comment, all the residents and family here are part of our happy family. We are honoured and privileged to be able to look after residents and families when they need us. Much love to all the family. Cath and staff

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Review of
Leadon Court Care Centre
from Steve J (Son of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience

Both my parents are full time residents at Leadon Court as my mother has vascular dementia and my dad has early onset dementia and clinical depression. They are quite immobile and need regular help to get around and Mum can be difficult as her dementia has adversely affected her character. This doesn't

affect the staff at Leadon Court as they are great with my parents and clearly know them very well as Mum and Dad are so comfortable with them. Also the staff responsible for organizing entertainment etc. have to not just provide this but also raise additional funds through raffles etc. to supplement their small budget. They do this on top of focusing on the needs of each resident. Amazing. It feels like my folks have an additional family at Leadon and I can't speak highly or thank them enough.

Reply from Jane Tutton, Home Manager at Leadon Court Care Centre

Hi. Thank you for your lovely review, it's a real pleasure to care for Mum and Dad, they are such a loving and friendly couple who adore each other.

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Review of
Leadon Court Care Centre
from B H (Daughter of Resident) published on 25 September 2024

Submitted via Postal Card • Report

Overall Experience

The carers are very good. The activities staff are excellent. Very caring and go over and above to help and entertain. Most nursing staff very good with the exception of two. Very poor communication between nursing staff and families and the manager.

Reply from Jane Tutton, Home Manager at Leadon Court Care Centre

Thank you for review, I hope after our meeting that you feel you can contact me directly at any time, and we can discuss anything of concern, I am happy that there are lots of positives not just in your review but in our meeting.

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Review of
The Forge Care Centre
from Darren P (Son of Resident) published on 5 August 2024

Submitted via Website • Report

Overall Experience

The care that my dad has from the Forge team is 5 star. To be able to know that he receives the best care is such a relief to my family. From playing games, to playing tennis and organising special meals ie Valentine's Day for him and my mum is just so special. We as a family recommend The Forge Care

Home 100 % and are so happy with the care and love Dad receives from everyone.

Reply from Kayleigh Morris, Home Manager at The Forge Care Centre

Thank you Darren for your lovely words - as you know, we are all very fond of your dad. He loves a chat, and often asks me to come and have a look at how tidy his room is, he then shows me the family pictures and tells me how wonderful you all are! We love being able to provide memory-making days for your mum and dad - seeing them smiling together means the world to us. Thank you for trusting us with your loved one - we love him too.

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Review of
Leadon Court Care Centre
from Debbie R (Daughter of Resident) published on 1 August 2024

Submitted via Website • Report

Overall Experience

It was the most heartbreaking decision we ever had to make to pass over responsibility of caring for our dear mum but any doubt about the quality of care and attention in this care home has been dispelled in the first month of Mum being there. The home is bright and welcoming, and always smells clean

(there are staff cleaning every time I visit). We are offered a cuppa whenever we visit and even lunch if we time it right! Dad is always made to feel welcome and comments on the standard of care being exceptional after his visits. We didn't want Mum to go into care but we could not have asked for a better provider. It's a real home-from-home. Thank you so much to all the staff at Leadon Court.

Reply from Jane Tutton, Home Manager at Leadon Court Care Centre

It's a real pleasure to look after Mum, and sometimes Dad, the staff do their very best to look after our residents, from our housekeeping team keeping our residents' rooms clean and tidy, to the cooks preparing home-cooked meals, and the care staff looking after our residents with such dedication, and of course not forgetting our activities team keep our residents occupied and entertained. Thank you so much for the lovely review and we look forward to your visits to Leadon Court.

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Review of
Leadon Court Care Centre
from Lori R (Wife of Resident) published on 16 July 2024

Submitted via Website • Report

Overall Experience

My husband has been a resident since March 1st of this year, he is so happy and settled and loves all the staff. Not just the nursing/care staff but also the cleaners, cooks and kitchen staff along with the girls who do the laundry and the activities/entertainment staff.
For my part, it is such a blessing

and relief to know that he is being cared for and that all his needs are being met and that he is safe and happy as I am sadly no longer able to look after him at home.
My best friend's mum is also a resident at Leadon Court and the whole family feels the same.
Would recommend this lovely care home every time.

Reply from Jane Tutton, Home Manager at Leadon Court Care Centre

Thank you for such a lovely review, the team work hard to achieve a caring and homely place to live, it is a privilege to look after your husband, and we all look forward to your visits.

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Review of
The Forge Care Centre
from P W (Son of Resident) published on 5 June 2024

Submitted via Website • Report

Overall Experience

After visiting many Care Homes in Cardiff during 2012, I chose The Forge for my dad due to his Alzheimer's. He was only here 6 months but he was well looked after and happy. He even put on weight!
Then 5 years ago my Mum also developed a similar condition. Again I visited a number of homes around Cardiff

but The Forge impressed me the most and together we decided this was the best for her.
My Mum had difficulty settling in at first but nothing was too much trouble for the management and carers helping my Mum to settle.
The Nurses even allowed her to 'help' giving my mum a sense of purpose.
She particularly likes the food, saying it is like the real 'home cooking' she used to make. A number of times she has commented just how clean and tidy it is without that smell associated with similar institutions. When she was fitter she enjoyed joining in the fun and games provided by the entertainment staff.
And thanks to the reception staff; nothing is ever too much trouble!

Reply from Kayleigh Morris, Business Support Manager at The Forge Care Centre

Thank you so much for such kind words. As you know we all absolutely adore your mum, and making sure she feels happy and safe is our main priority. I always remember when Mum first moved in, she would come down to reception and sit with us, helping us to answer the front door and welcoming visitors with a smile. I can only thank you for putting your trust in us, not only with Dad but with Mum too - it's an honour to know that the care we provide is held in such high esteem by you. Thank you.

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Review of
The Forge Care Centre
from B B (Daughter of Resident) published on 29 May 2024

Submitted via Website • Report

Overall Experience

We chose the Forge, of the five care homes we visited, because we felt it had heart. We were introduced to residents as well as shown the facilities which gave me a sense that staff have meaningful relationships with everyone. I was a bit concerned about the size of the dad's living room but found that

he moves around the whole building, depending on the many activities they do. He is also making the most of the garden. I've been kept up to date on GP visits and medical plans. All the staff I've met have been brilliant. Dad finds it hard to express himself but staff have taken time to get to know him and understand what makes him happy and, crucially, how to reassure him when he's uncomfortable e.g. during personal care. He is also eating properly for the first time in years. It's been a stressful few years and I can't thank the Forge enough now I know that dad is safe and content and my mum can start to build a life again.

Reply from Kayleigh Morris, Business Support Manager at The Forge Care Centre

Thank you so much for your kind words - it has been a pleasure watching Dad thrive in this environment and seeing him with a constant smile on his face makes all of us happy too. He is a pleasure to care for and we love encouraging him to do the things he enjoys. It's also been great getting to know you and Mum. Thank you for putting your trust in us.

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Review of
Leadon Court Care Centre
from Louise S (Daughter of Resident) published on 24 May 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident at Leadon Court since December 2023. I don't think words can do justice to the appreciation that my family and I have for the compassion, high standard of care and the supportive and welcoming nature of all the staff involved in Mum's care. Nothing is too much trouble, the

atmosphere in the home feels uplifting and homely and the cleanliness is excellent. As a former nurse, having worked in a number of nursing homes over the years and also having worked in the patient safety field. This is by far the best nursing home that I have ever come across and it is so reassuring to be able to entrust my lovely mum to the caring and capable hands of this dedicated and special team of people, in all roles throughout the home. A huge thank you to all at Leadon Court. You are amazing and you should all be very proud of yourselves.

Reply from Jane Tutton, Home Manager at Leadon Court Care Centre

Thank you for you very kind words, we really appreciate the positive feedback, the staff work hard to achieve the best outcomes for our residents, I will be sure to pass on your appreciation to all the staff

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Review of
The Forge Care Centre
from Patricia C (Daughter of Resident) published on 26 April 2024

Submitted via Website • Report

Overall Experience

My mother has been at The Forge Care Centre for nearly a year now. I have to say that all the staff there give the best care that they can provide and they really do care about my mother. It's also very much person-centred care. The staff keep me informed of anything I need to know or activities that's

going on, day trips etc and if I would like to attend. My mother has Dementia and things were getting too much for her at home, she was eating/drinking very little and sleeping a lot and just generally going down hill. Since she's been at The Forge Care Centre she has a great appetite, awake for longer periods of time and smiling, laughing and chatting. I feel my mother is very happy there and this makes me also very happy and comforted that she is well cared for.

Reply from Kayleigh Morris, BSO at The Forge Care Centre

Thank you so much for your kind words. It is an honour to care for mum and we love seeing her smile too. We are looking forward to all of the summer activities mum can get involved with.

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Review of
The Forge Care Centre
from Rosie B (Wife of Resident) published on 2 April 2024

Submitted via Website • Report

Overall Experience

For the first time in many years, my husband is happy. This is because the staff have all worked to make him feel safe and content.
I can only speak very highly of all aspects of his care. He had been refusing to eat for some time but he's been enjoying his meals since being at The Forge.
Thank you

to the manager and her team!

Reply from Kayleigh Morris, Business Support at The Forge Care Centre

Thank you so much for your kind words. It's brilliant to know that the care we are providing has put a smile back on his face. It's been wonderful to observe the interactions he has with the other residents, he really has settled in here and it's a pleasure to be caring for him. Thank you.

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Review of
The Forge Care Centre
from C D (Sister of Resident) published on 14 March 2024

Submitted via Website • Report

Overall Experience

The staff gave excellent care to my bother, they were like his second family. It takes a certain type of person to be able to care for someone the way they cared for my brother, no task was too difficult and they always gave 100%.

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Review of
Leadon Court Care Centre
from Jill N (Daughter of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience

A nursing home wasn’t what we wanted for my dad. But the care my dad received at Leadon Court was off the scale. The staff are so welcoming and so caring. We couldn’t have asked for a nicer care home for my Dad to spend his last days. Well done to everyone.

Reply from Jane Tutton, Home Manager at Leadon Court Care Centre

Thank you for your kind review; it's a real achievement to get such a positive review, and the staff are very committed to maintaining our resident's well-being.
Thank you.

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Review of
Leadon Court Care Centre
from Laszlo L (Son of Resident) published on 25 January 2024

Submitted via Website • Report

Overall Experience

My mother has been in Leadon Court Care Centre for about a year, so I know the place fairly well. There is a constant buzz of staff purposefully going about their business, doing what needs to be done whilst laughing and joking with the residents. I believe that Leadon Court's best virtue is its staff.

It is total quality management (TQM) in action. All the staff, that is, managers, cleaners, laundry staff, care assistants, hairdressers, activities staff, kitchen staff, helpers, nurses and maintenance workers, all know their jobs, do it well and take the time to speak to residents and help them whenever they can. Leadon Court has visiting entertainers, including musicians, a Welsh Elvis and nursery school children. The guests and the residents have a great time. I am forever grateful that my mother is being cared for by such warm, friendly and professional people. I have absolutely no hesitation in recommending Leadon Court Care Centre and its wonderful staff.

Reply from Jane Tutton, Home Manager at Leadon Court Care Centre

Thank you for your lovely review, the staff work hard, and to receive reviews like this one, is truly heartwarming and very much appreciated. Thank you form all the staff at Leadon Court.

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Review of
Leadon Court Care Centre
from K R (Daughter of Resident) published on 18 January 2024

Submitted via Website • Report

Overall Experience

My dad attends the Day Centre at Leadon Court twice a week. And I have to say the staff there are amazing with him. He has dementia, so needs help to keep his brain active. Which the staff do. Playing games, playing music and just general chit chat which he loves. He loves a cup of tea too and has a

bite to eat. I just can't thank them enough for looking after him.

Reply from Jane Tutton, Home Manager at Leadon Court Care Centre

Thank you so much for your review, it's always a pleasure to see your dad arrive here at Leadon Court, with his smile and gentleness, we are so lucky to be able to provide a day service here at Leadon Court.

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Care Homes Owned by Summerhill Group

Summerhill Group Locations (4)

Summerhill Group Reviews (59)

The Forge Care Centre

The Forge Care Centre

The Forge Care Centre

The Forge Care Centre

The Forge Care Centre

Millheath Nursing Home

Leadon Court Care Centre

Leadon Court Care Centre

The Forge Care Centre

Leadon Court Care Centre

Leadon Court Care Centre

The Forge Care Centre

The Forge Care Centre

Leadon Court Care Centre

The Forge Care Centre

The Forge Care Centre

The Forge Care Centre

Leadon Court Care Centre

Leadon Court Care Centre

Leadon Court Care Centre

Awards / Recognitions (0)

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